Jennifer Cole Florals Reviews
Reviews
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4.8 out of 5 rating
4.8
Excellent
34 reviews
Recommended by 96% of couples
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Quality of service 4.8 out of 5 rating4.8
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Average response time 4.7 out of 5 rating4.7
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Professionalism 4.8 out of 5 rating4.8
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Value 4.9 out of 5 rating4.9
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Flexibility 4.7 out of 5 rating4.7
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Casey Sent on 02/09/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Five stars! Highly recommend this first-class vendor and her team!
Five stars (and I would give six if possible)! Jennifer and her team significantly exceeded expectations w/ the flowers they provided for our wedding. Everything from my wife’s bouquet, to the flower-covered arbor, to the flower arrangements that adorned the cocktail hour and dinner tables was simply stunning. At the beginning of the process, my wife provided Jennifer w/ several pictures of what she had in mind and Jennifer not only delivered exactly what was in the pictures but took it to the next level (including several surprise touches around the wedding venue).
There were several moments during our wedding day where my wife and I just stood back and admired the beauty of what Jennifer and her team had created, especially in the tent where we had dinner. Jennifer transformed the tent into something out of a fairy tale w/ flowers draped down from the top of the tent, stunning arrangements on the guest tables, and larger (but not overwhelming) arrangements on the family table. It was perfect! We received many compliments on the flowers from our guests so we wanted to formally recognize Jennifer and her team in this review for a job extremely well done! Our wedding photos recently came back and we’ve been able to enjoy the flower arrangements all over again.
Jennifer and her team are very professional. She promptly returned emails and phone calls and kept us updated on budget vs. actual cost throughout the process so there were no surprises. We also appreciated some of the smaller touches including a professional website and professional, easy-to-follow emails. These smaller items gave us piece of mind heading into the big day. On the wedding day itself, Jennifer and her team were there bright and early and worked seamlessly w/ our wedding planner and venue coordinator to complete set-up well before our guests arrived. This allowed my wife and I and our families to have a “first look” at Jennifer’s work and set a very positive tone for the day.
I would highly recommend Jennifer and her team to anyone looking for a wedding florist. Thank you again Jennifer for helping make our special day so memorable. Great job! -
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Kaylee Sent on 10/15/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Blew us away!
I don't even know where to start in describing how amazingly talented Jennifer Cole is. Jennifer and her team went above and beyond what we had expected (ahem to say my expectations were high was an understatement) and completely blew us away the day of our wedding. Jennifer had a vision for our venue from day one, and it was everything we could have even hoped for and MORE. What Jennifer did with the space was so unique, that even the men at our wedding were commenting on the beautiful floral. As someone who found it very hard to completely trust anyone with our special day, my only advice is to trust her. She's a true professional, has impeccable vision and knows exactly what to do to bring a space to life. She was a pleasure to work with and we will be forever grateful to Jennifer and her team for the magic that they created on our wedding day. -
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Christine Sent on 06/21/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Definitely recommend!
Our recent wedding in Yountville was a destination wedding. This means you don’t get to meet with the florist in advance, you don’t get to see and touch what things will look like and you have to largely go on trust…. Jennifer did not disappoint. We had exchanged (with our planners) some pictures on the vibe we wanted. We were somewhat unsure of the exact color scheme (no bridesmaids, no unifying colors) and definitely didn’t have a “make it look like this” attitude. Without a ton of direction, Jennifer came to us with some ideas and what she created was pure perfection. Our ceremony spot (in a vineyard that has recently been pruned) was stunning - tall wispy flowers creating the most romantic and whimsical feel. Gorgeous colors that popped but made you feel completely natural - a bouquet that was so stunning I wanted to find a way to fly it home! Jennifer was fantastic to work with and truly created a beautiful space for both our ceremony and reception. Thank you Jennifer for putting into reality a vision we couldn’t even see!!!
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Ashleigh Sent on 06/26/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Jennifer Cole is hands down the best person to use for your wedding or special events florals. Her knowledge of florals, color schemes, balance and what works is second to none. She is hip, beautiful and couldn't be more friendly. She delivered x100 what I expected on my wedding day and people are still talking about how beautiful the flowers were at every turn. She is truly an accomplished artist. She was fairly priced and upfront with me about costs and up charges (which were due to my specific expectations - not due to her simply charging more). Jennifer will share with you how to save money / cut corners in a tasteful way that will allow you to get the desired look and the most bang for your buck. Of course - I wanted vibrant colors and that was more expensive for certain flowers. She is an amazing business woman - I wish I could have a wedding every tear only to see her beautiful floral creations again!-
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+3 photos
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Maddy Sent on 05/09/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Jennifer Cole, who I initially met in Napa for mimosa's (instant brownie points) was my florist, and I knew I wanted to work with her off the bat. She helped take my vision and make it a reality and was more than willing to skype or have phone conversations to edit my proposals and change ideas. I knew she was talented, but when I saw how she had brought our ideas to life on the wedding day, she took my breath away. I cannot being to express how wonderful she and her team are and am thankful to call her a friend now! I planned my wedding from Houston, so having someone in California I really meshed with and felt comfortable voicing my opinion too was super important and she was always willing to talk and listen. If you have a choice, she's the one!!! No doubt about it :-)-
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+7 photos
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Frankie Sent on 02/04/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Jen and her team are absolutely amazing- they seriously create floral sculptures! We used JCF for our wedding at BRICK in San Diego. We wanted a rustic/industrial vibe- a bit minimal with a few "pop" pieces. I shared my ideas with Jennifer, first via a Pinterest board, then on the phone, as I was planning from Chicago. I wanted lots of eucalyptus and some loose and plush looking flowers. I was renting wood tables, and the venue was walled with historic brick. Jennifer then shared a proposal with her ideas and photos of what she was thinking. We revised together based on our ideas and spend, and ultimately what her and her team delivered on our wedding day was AMAZING. First of all, Jen had an awesome chuppah, and she decked it out with garlands of eucalyptus. We used it during the ceremony, and kept it in place when we flipped the room to our reception. She had us place our sweetheart table under it, and then decked that out with yet more eucalyptus and roses, and LOTS of candles. Actually, she put candles everywhere in gorgeous lanterns for the reception. I had not really thought about florals in combination with candlelight, but it completely made our wedding.
For personal florals, Jen created lovely succulent-based pins for the men, and seriously plush and loose rustic arrangements for the women. My bouquet must have weighed 10 lbs!
JCF is an awesome choice for not only luxury modern event florals but a more rustic luxurious feeling as well. She's incredible. -
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Dawn Sent on 01/30/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Jennifer is amazing and so are her flowers and her creativity. We are still amazed how beautiful her work was and how she transformed our ceremony and reception into a breathless fairy tale. ❤️ -
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Samantha Sent on 01/30/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Jennifer came up with a backup plan because we realized a few days before my (outdoor) wedding that it was going to rain. She took a mediocre rain space and made it light and beautiful. -
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Kate Sent on 01/27/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Jennifer and her team are absolutely INCREDIBLE to work with. She was able to turn my vision into a reality and helped walk me through the entire process from start to finish. I was grateful for her recommendations on what types of flowers to use to not only fit within our budget, but to also align with the look and feel that I wanted. Jennifer and her team transformed multiple locations with their beautiful designs, it was a seamless and stunning look. She is so fun to work with, has an incredible eye, and can work WONDERS! I can not speak more highly of Jennifer Cole Florals - truly amazing.-
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+2 photos
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Kim Sent on 01/25/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Selecting the perfect florist can be extremely nerve-racking, especially when you've never worked with the vendor or come across their work in the past. After our initial meeting with Jennifer-Jennifer Cole Florals, my fiancé and I sat in the car and immediately agreed she understood our vision, and had no doubt that her work would be no less than exceptional. On our wedding day, Jennifer Cole Florals was prompt and made sure they gave themselves enough time to execute everything as planned. All of our floral arrangements looked like they were out of a magazine photo shoot; amazing and far exceeded our expectation. Our guests still rave about how beautiful and perfect the flowers and décor were, and we can't thank Jennifer and her crew enough for all of their hard work. If you want a truly exceptional florist/designer to bring your event to life, I would highly recommend Jennifer Cole Florals. -
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Domonique Sent on 01/19/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My flowers were one of the best parts of my wedding. I had never seen the exact look I wanted for my wedding besides the vision in my head and Jennifer and her team made my dream a reality.-
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+6 photos
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Jena Sent on 07/27/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
HIGHLY RECOMMEND!! Jennifer Cole created the most gorgeous bouquets, floral decorations, and table decorations I have ever seen for our wedding day!! She absolutely understood our vision and made it come to life in the most elegant way. Knowing nothing about florals, she guided us through the process and I couldn't be more grateful for her creativity!! Awesome to work with. The pictures turned out amazing!! Thank you guys!! -
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Kayla Sent on 06/27/20175 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Jennifer Cole is absolutely amazing! From our initial consultation and mock-up to the wedding, she was very professional, creative, thoughtful, and a true artist. She was able to bring my vision to life and far exceeded anything that I could ever imagine! The center piece flowers, bouquets, floral pattern for the aisle, and lanterns for our May 2016 wedding were unbelievable and are still getting compliments from all of our guests! I cannot thank her enough for how beautiful everything turned out. She is the absolute best!!! Book her! -
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K Sent on 02/06/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Jennifer is a designer at heart. I had gathered a few ideas regarding color & style. She takes the time to meet with you one on one and provides exceptional insight. She was readily available and easy to work with when we needed to make any adjustments to our floral order. I also requested Jennifer to use her own creative visions and designs along my own visions. This was the best decision I made. Our florals were above and beyond what I had dreamed of - absolutely stunning! Not only have we received so many compliments, but Jennifer is a gem and pleasure to work with - Thank you again - Kristi & Drew 10/1/16
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Tylor Sent on 06/14/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Jennifer Cole did such an amazing job for my wedding at the Hotel Del Coronado on 06/11/16. From beginning to end she was super helpful in giving us exactly what we wanted. I loved the excitement and passion she has in what she does. It really gives you a comforting feeling in knowing your wedding is going to be absolutely beautiful. I would highly recommend her to anybody. Thank you so much Jennifer! -
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Rosie Sent on 10/21/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Just take one look at her website or her instagram page and I guarantee you, you will not see one arrangement that isnt beautiful. When I walked into my reception venue and saw the centerpieces Jennifer and her team had created, I was in complete awe. It was far more beautiful than I had even imagined or hoped it would be. The day of my ceremony, it happened to rain, so she wasnt sure if we would end up being indoors. A true professional, she brought plenty of little extras to make sure wherever we ended up having the ceremony that it would be beautiful and flawless. I had to make a couple of last minute changes and she was really accommodating and helpful in finding a solution since the flowers had already been ordered. I cant stop raving about how incredible her centerpieces, bouquets and the fabulous floral petal swirl she created for the ceremony site were. I wish I could do it all again, just so I can relive the moment when I saw the gorgeous arrangements she had created. Thank you so much, JC!! -
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User1691276 Sent on 07/02/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Jennifer is just as beautiful as her flower arrangements. We hired her for our daughter's wedding and she totally transformed the ballroom into a setting fit for a princess. She guided us on every element from tablecloths to lighting, sharing her expert opinion with love and concern. The flowers from the ceremony to the cocktail hour and into the ballroom were beyond our wildest expectations. They were lush, and elegant and exactly what our daughter wanted. She wanted a Royal Princess wedding and she got the wedding of her dreams!!!!! Thank you Jennifer xoxo -
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User1652555 Sent on 06/09/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
There's only one word to describe the flowers and decor that Jennifer Cole Florals provided for our wedding: magnificent! The flowers were absolutely gorgeous -- from the bouquets to the center pieces. Jennifer was great during the planning process, helping to create and solidify the vision for our wedding. She was also really flexible with requests we'd made before the wedding, making tweaks to our plans and even adding some extras on the "big day". Jennifer Cole and her entire team are wonderful! -
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Danielle Sent on 12/14/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Jennifer is an absolute master at her craft. She is sweet and personable, and at our first meeting she completely understood my vision. I told her what I was envisioning and she made suggestions that took my ideas to a whole new level. I am very particular and usually reluctant to let vendors use their own judgment...I try to be as specific as possible, but I completely trusted Jennifer to use her discretion to tweak my ideas so that the flowers would be amazing. She did not disappoint. My bridal bouquet took my breath away; I received so many compliments on it all night long. And my bridesmaids's bouquets far exceeded my already high expectations. All the flowers were fresh and vibrant, and the tablescapes were gorgeous, especially for our sweetheart table! The design was so unique and elegant. Jennifer just has a natural ability to create simple yet sophisticated arrangements unlike anything you've ever seen. Any bride would be lucky to work with her. -
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Dianna Sent on 08/13/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Jennifer was awesome! Her flowers were beautiful and I was very happy with everything!!! -
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Lindsey Sent on 05/20/20105 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
If you want your wedding looking straight out of a magazine, then go with Jennifer. She is sooo professional and knows what she is doing. She will help you put together all your ideas so your vision is complete. Even if that means several color changes and countless meetings. She came up with things I would never even thought of. The second I walked into the room i started to cry, all the hard work had totally payed off and it all is thanks to Jennifer. -
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Jennifer Sent on 02/01/20105 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
PHENOMENAL! This is the one word I would use to describe Jennifer Cole. She is right up there with all the other big names without the big price tag. She puts so much detail into everything she does - only the finest. She's a perfectionist! What a fine quality to have in a florist when a bride has so many other things to worry about. -
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Amanda Sent on 09/26/20085 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Jennifer provided exactly my vision for the decor and flowers at my wedding, but in a far more beautiful way than I ever could describe. She transformed a bland venue into a earthy paradise. She is creative and thoughtful. Incredible vendor! -
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Meredith Sent on 09/18/20085 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Jennifer is absolutely incredible! She was so patient throughout the entire planning, even when I changed my mind 30 times! She went over and beyond for our wedding, and I loved everything she did! -
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Nicole Sent on 01/18/20184.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Florals were absolutely exquisite. By far the most mind blowing part of the whole wedding and everyone was raving about them for weeks. They were perfect - everything I could have ever imagined and more. THANK YOU! -
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Jing Sent on 01/16/20134.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4.5 out of 5 rating4.5
Perfect flowers even in winter season!! Thanks so much Jennifer Cole -
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Colene Sent on 11/11/20104.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
Jennifer Cole was an awesome florist. We had a very small budget and told her up front what we could afford. When she sent back the invoice, it was 3 times more than the budget we had told her. That was a little jarring but Jennifer was very helpful in trying to get everything we wanted while staying under budget. All the flowers were beautiful considering that our colors were royal blue and black. Jennifer still managed to help bring those colors all through the wedding. -
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Jeni Sent on 11/08/20104.5 out of 5 rating4.5
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Quality of service 4.5 out of 5 rating4.5
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
Jennifer was great! She is so creative and and took all my ideas (or even my lack of ideas!) and managed to make them come to life more vividly and beautifully than I could have hoped! Her pricing structure is more than fair and when we sat down and stated our floral budget she did everything she could to give me exactly what I wanted and stay within that number.
My only issue with the final outcome of our flowers would be that for our centerpieces I had specifically requested (with pictures) fluffy white hydrangea in small round vases with a leaf wrap. This was essentially what I got, except the "fluffy" part. Our hydrangea seemed to be swimming in the vases...or as the night wore on...drowning in them. I would have expected that in order to acheive the "fluffy, overflowing" look I had asked for they would have been anchored (with floral foam or something else) in the vases to prevent the sinking effect. Otherwise, the rest of our flowers were perfect and more gorgeous than I could have asked for, so in the grand scheme of things, it's not something that bothered me too much.
Jennifer has a great eye and is exceptional at what she does, I am very pleased with her service. -
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Abby Sent on 01/21/20184.4 out of 5 rating4.4
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Quality of service 4.5 out of 5 rating4.5
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Average response time 4 out of 5 rating4.0
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Professionalism 4.5 out of 5 rating4.5
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Value 4.5 out of 5 rating4.5
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Flexibility 4.5 out of 5 rating4.5
Super great to work with, was willing to show many options and lots of ideas. A but pricey, but certainly get what you pay for! Did the rehearsal dinner flowers as well and they looked completely different than the wedding day flowers (which was the goal) and it was perfect. Worked out great! -
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Triana Sent on 02/12/20134.4 out of 5 rating4.4
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 3 out of 5 rating3.0
Jennifer Cole knows their flowers. I went to the consultation with a vision in my head and the end product turned out even more beautiful than I imagined! Their professionalism and exquisite taste does come with a cost but I felt it was well worth it upon seeing the finished product! -
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Stephanie Sent on 10/05/20084.4 out of 5 rating4.4
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Quality of service 4 out of 5 rating4.0
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Average response time 3 out of 5 rating3.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our floral budget was not one of the highest in our wedding. We were pleasantly surprised that we got such variety and creativity from Jennifer Cole. We really had an assortment of centerpieces which were so interesting and pretty. And the bouquets and boutineers turned out beautifully. -
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Tina Sent on 12/20/20164.3 out of 5 rating4.3
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Quality of service 5 out of 5 rating5.0
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Average response time 3.5 out of 5 rating3.5
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
Jennifer Cole is a very talented florist, she is very friendly and helpful! She helped us make our wedding vision come true, :) We, along with our family & friends, were in love with the beautiful florals Jennifer did for our wedding day on 11/26, at Loews Coronado Bay Resort! Although we were working with a budget, Jennifer was very accommodating and really went above and beyond for us! We are very thankful and wish Jennifer the best! -
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Lori Sent on 08/21/20084.2 out of 5 rating4.2
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Quality of service 4 out of 5 rating4.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4 out of 5 rating4.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
Jennifer was very knowledgeable about flowers! I showed her some flowers that I liked, and she was able to tell me which would be in season, which would not hold up well in a bouquet, etc. She understood exactly what I was looking for, and she made it happen! Best of all, I told her that our wedding would be in Mission Bay, and I was looking for a way to carry the ocean theme through to the flowers, but I was stumped. She came up with the best idea EVER - she put real starfish in my bouquet! I absolutely LOVED my wedding bouquet. My only regret? Not having that beautiful work of art preserved. -
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Tia Sent on 09/17/20182.1 out of 5 rating2.1
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Quality of service 2.5 out of 5 rating2.5
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Average response time 2 out of 5 rating2.0
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Professionalism 2 out of 5 rating2.0
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Value 2 out of 5 rating2.0
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Flexibility 2 out of 5 rating2.0
I'm honestly pretty disappointed in Jennifer Cole. From the very beginning, I stressed my desire to have a color theme of white, green, and only a very light hint of blush for my wedding florals. I also wanted my florals to be lush. In the several months that I spent planning my destination wedding, I was worried that my floral vision wouldn't come through, so I even sent Jennifer a powerpoint with pictures/colors/descriptions of exactly what I wanted and was picturing for my wedding.
On my wedding day, just moments before I was scheduled to walk down the aisle, I was horrified to discover that I had bright PINK flowers lining my aisle (I also had two different colored drapes- white and ivory-on my arbor which I thought was very strange). Granted, the arbor and arrangements looked nice overall, but the flower arrangements looked pretty sparse. I was very confused and upset, but I was determined to let nothing ruin my wedding day. Fast forward a couple weeks, I sent Jennifer an email thanking her for doing my wedding flowers, but also telling her that I was bothered by the color of the petals (which I still think clashes with the rest of the arbor and kills me inside). She replied telling me that she was aware that the color of the petals was NOT what I wanted, but that her supplier from Colombia had a "shortage of popular varieties" and thus had to settle for the "next closest" color. She said that she felt that she had to give me petals "as per my contract," and that the color was "to the best of her ability." Her solution was for me to contact my photographer to ask her to adjust the color of the petals post production because "they can work small miracles these days." I was baffled. I could not believe that she had given me these petals when she was well aware that this was not the color that I had asked for. She did not reach out to me about this "shortage" before the wedding, nor did she reply back to me when I replied expressing my confusion. Disappointing. -
Quality of service
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