James Charles Winery & Vineyard Reviews

Reviews

• Jen Sent on 10/04/2017
  2.4 out of 5 rating

  2.4
  • Quality of service
    3.0 out of 5 rating
    3.0
  • Average response time
    3.0 out of 5 rating
    3.0
  • Professionalism
    2.0 out of 5 rating
    2.0
  • Value
    3.0 out of 5 rating
    3.0
  • Flexibility
    1.0 out of 5 rating
    1.0

  I was in love with this venue when we first booked. They made many updated changes to enhance the venue since that time (all positive additions!) It wasn’t until a month before my wedding that I became informed about all these additional policies that I was required to follow (signature drinks , tables needing to be covered). Two weeks before I was receiving email after emailing of MORE policies. They charged me for additional things (wine barrels, bartender, although wine server was included and it turned out to be the same person!) Our wedding turned out so beautiful with the sunset. We lost our deposit (that we over payed!) for a silly reason they came up with. The lack of transparency from the venue leaves me to not recommend this venue.

  I was in love with this venue when we first booked. They made many updated changes to enhance the venue since that time (all positive additions!) It wasn’t until a month before my wedding that I became informed about all these additional policies that I was required to follow (signature drinks , tables needing to be covered). Two weeks before I was receiving email after emailing of MORE policies. They charged me for additional things (wine barrels, bartender, although wine server was included and it turned out to be the same person!) Our wedding turned out so beautiful with the sunset. We lost our deposit (that we over payed!) for a silly reason they came up with. The lack of transparency from the venue leaves me to not recommend this venue.