James Avery Reviews

James Avery

Pasadena, TX

4.8 out of 5 rating, 27 reviews

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4.8 out of 5 rating

4.8

Excellent

27 reviews

Recommended by 95% of couples

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Quality of service
4.9 out of 5 rating
Average response time
4.7 out of 5 rating
Professionalism
4.9 out of 5 rating
Value
4.6 out of 5 rating
Flexibility
4.6 out of 5 rating

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Lucinda Sent on 05/09/2012

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We knew exactly what ring he wanted & got it & was in there for under 5 mins.
Kimi Sent on 11/15/2011

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Beautiful rings! We needed a more affordable alternative and chose both of our wedding bands from James Avery. WE are strong believers in the Lord and love the meangins of our rings. I have the scripture of Ruth band.
Ashley Sent on 11/16/2010

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I have loved this place since I was in high school, and it was my one-stop shop when it came time to select a wedding band for my new husband. The staff here are always personable, polite, and can tell you anything about any piece in their inventory. They helped order the ring he wanted from another location, walked me through the engraving process, and after the wedding dust had settled, hubby dragged me back there to get himself a "back up" ring to wear at work! I'm a lifelong customer and they never fail to impress me.

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Mark Sent on 09/26/2010

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Our rings are beautiful......
Alexis Sent on 07/02/2010

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We bought my husbands band at james avery and he absolutly loves it. it fits his finger like a glove and we couldnt be more pleased.
Blanca Sent on 11/19/2009

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Our wedding rings are beautiful. They are the Song of Solomon rings...and everyone comments on how beautiful they are and asks where we got them. At the actual store...we had full attention from BOTH sales reps there and they seemed genuinely excited that we were using these rings as our wedding rings.
Jennifer Sent on 07/21/2009

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I was delighted to find our rings at James Avery who after all the years is still in vogue. We love our matching bands and
the price was unbelievable. I'm so glad we didn't spent money on an expensive ring. The service was very good. The
workers let me take home 4 sets of bands so I could see which my husband liked and we both picked the same one, the
Ruth ring. James Avery as always is exceptional and I would highly recommend them.
Chuck Sent on 07/08/2009

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My wife purchased my wedding band at the Southlake Town Square store.
The staff was very patient, friendly, and accomodating in trying on different rings.
We found one that looked and fit well, was sterling silver, and at a very good price.
After wearing it for almost 2 weeks now, I am very pleased!
Jennifer Sent on 06/29/2009

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I have always loved James Avery and was delighted when we got our rings. They called us the next day because the rings were at 2 different locations and could not get them to us in the time frame we requested. They would have sent them straight to us, but they wanted to check the quality before sending them to us. They refunded the shipping to make sure the quality was up to their standards and that we would be happy with them. Our rings arrived within a week and are beautiful.
Jackie Sent on 10/24/2008

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We received our wedding bands as a gift and were purchased at James Avery. Since we lived in New York, many people were not familiar with the James Avery brand up there and we had unique silver bands. Once we moved to San Antonio, we noticed many other couples have bought the same band. Since then, though, they have allowed us to personalize them by engraving and adding stones to them which we have certainly taken advantage of. I would recommend James Avery and will purchase here for my friends who will be getting married in the spring of 2009! :)
Jill Sent on 08/01/2008

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I bought my husband's ring from James Avery. He just wanted an inexpensive gold and silver band. I loved the one he ended up with. It was very inexpensive and excellent quality. You can't go worng with James Avery.
Elizabeth Sent on 05/21/2008

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They were patient while my husband I debated the font and called us the second the rings came in. They also called us the first time they came in and had been ingraved incorrectly to tell us they were sending them back eventhough we hadn't seen them. They just wanted us to know the progress. Felt very secure in working with them. The rings are beautiful.
Lauren Sent on 05/15/2008

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I already loved this company and when I saw their wedding bands I fell in love with them all over again! I am still loving the bands we picked out for eachother and I know my husband is as well.
Rachel Sent on 04/11/2008

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Excellent service- even when my husband lost his ring on our honeymoon and we had to get him a new one.
Samantha Sent on 03/26/2008

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My Husband is a simple man, and this is the place to go for a ring. It was a thick band with minimal design. It's perfect for the perfect husband!
Misty Sent on 12/04/2007

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The perfect rings, the perfect selection. Just exactly what we where looking for and could not find any where else.
Ashleigh Sent on 10/25/2007

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My husband's wedding ring was from James Avery (the Woodlands Mall location). It was just what he wanted. I would definitely recommend this jeweler.
Rachel Sent on 10/23/2007

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Beautiful rings at a great price. We were even able to get a quick replacement when my husband lost his ring on our honeymoon!
Jeanie Sent on 05/08/2009

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We actually ordered the wrong size online, and they loaned us a ring for the ceremony, until we could get the right size. Thanks so much! We adore James Avery Jewelry.
Kathy Sent on 02/27/2009

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We bought our bands at a store in North Houston. My husband and I are very simple people, so the bands worked perfectly for us. Fantastic for the money... and feels like it will last a lifetime... 3 years without a scratch.
Candice Sent on 03/13/2012

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The rings were beautiful the staff and ordering process was easy!
Shelby Sent on 03/12/2010

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I wanted initial rings for my bridesmaids. I found what I wanted, with help of the staff who were very nice.
Stefanie Sent on 06/08/2009

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I bought my girls necklaces to wear at the wedding. It was so meaningful to give my two best friends the Linked Heart Butterfly - representing our years of friendship and how we had watched each other blossom and mature. My sister got the Floating Heart Butterfly, which seems to incorporate my new initial - B!

James Avery has definitely upped there prices over the years, but their customer service remains outstanding. And they finally have a website, so you can browse online.
April Sent on 03/18/2009

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Lots of odd pieces, we found my husbands two tone ring here for a great price!! Will shop again!
Molly Sent on 09/19/2008

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I bought my husband's wedding band here. The staff is incredibly warm and friendly. I chose to get an inscription engraved on the band. The work was completed in a timely manner, and I was contacted as soon as it was ready. My only disappointment was that of all the fonts they offer for engraving (around 20), only 2 or 3 were available for the inside of a ring band. I would have liked more options to choose from. However, the ring came out beautifully, and they will shine it up for free at any time!
Kristy Sent on 06/23/2008

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We got one of our wedding bands here and it was fairly inexpensive however it was silver and was tarnished after only a week of wear. We loved the style of the ring but we were disappointed with the quality.
Melissa Sent on 11/05/2008

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I got my and my husbands wedding bands here. They came out beautiful, we got them engraved, but the day after the wedding my silver band turned black for NO REASON (didn't change lotion, soap, etc. ) They only offered to polish it, couldn't offer an explanation as to why, and blamed me though I have several pieces of their jewerly, including rings and it has never happened before. I explained perhaps the metal was just bad but they argued with me and kept blaming me.

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