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Weddings

Jade Studios Reviews

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Reviews

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  • Quality of service
    3.5 out of 5 rating
  • Average response time
    3.4 out of 5 rating
  • Professionalism
    3.7 out of 5 rating
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    3.5 out of 5 rating
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    4 out of 5 rating
  • Ciera
    Ciera Sent on 08/08/2022
    5 out of 5 rating
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    Friendly and Professional!

    Julian and his crew were such a joy on our wedding day! All of them were very friendly, and they made us feel very comfortable. Julian was great with guiding us through all of the different shots; he explained everything thoroughly so we knew exactly what was going on. During the reception, they captured all the groups who were banding together without being asked, and they were very quick and responsive when we requested for certain things to be shot. Overall, it was a great experience! I’d definitely recommend their services to others - and use them again if an occasion warranted it.
  • M
    Malika Sent on 06/20/2021
    5 out of 5 rating
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    Amazing Team , Very Friendly!

    I loved working with Julian and Leo, they were super friendly and attentive throughout the whole day. Our wedding was very traditional and they were quick to catch on and adapt to all the customs. Thanks for shooting our big day!
  • H
    Heather Sent on 11/04/2019
    5 out of 5 rating
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    Amazing service!

    My husband and I couldn't have hired a better or more attentive company! Very understanding of how stressful the day is for so many couples and always right where the events of the night were. Definitely will recommend to friends and family
  • illustration stars

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  • G
    Gina Sent on 08/05/2019
    5 out of 5 rating
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    Highly Recommended Photographer

    Our experience with Jade was awesome! They did a great job capturing our wedding. Our wedding day photographer, Adrian, was very professional and made everybody feel relaxed and comfortable while taking staged photos. He also captured beautiful candid shots of our special day. Jade is reasonably priced, and they have a quick turn around time when getting the pictures back to you. We will treasure our wonderful photos for years to come. Thanks, Jade!
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    Tim C. Sent on 08/05/2019
    5 out of 5 rating
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    Amazing Team!

    I'm really glad I hired you guys for my daughters wedding. Your studios did a great job. Super Professional and Skilled. 5 Stars!
  • R
    Robert Sent on 02/22/2019
    5 out of 5 rating
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    Great work - thanks jade studios

    Stephanie and the whole Jade team were incredibly professional and turned out great work!
  • I
    Isiah Sent on 02/22/2019
    5 out of 5 rating
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    Amazing Engagement Photos!

    We had Jade do our engagement pictures, bridals and wedding. Julian was AMAZING! He went above and beyond in every way possible. He took amazing pictures and made us feel so comfortable. He was very good at explaining what poses to do and helped us look awesome in our pictures!
  • N
    Neha Sent on 02/07/2019
    5 out of 5 rating
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    Exactly what we Wanted - Amazing Video

    Stephanie took the time to work with us and make our video everything we wanted! She was very responsive, timely, and professional. We will treasure our video forever!
  • T
    Tiffany Sent on 02/07/2019
    5 out of 5 rating
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    Amazing Cinematic Skills! Thanks Jade.

    My husband and I hired Jade Studios for our wedding in November 2018. Leading up to the event, Jade was super good with communication (via email and phone) which I appreciated! On the day of our event, the two cinematographers showed up early and were ready to film right away! Both were very nice and helped us with suggestions for good shots. Overall very happy with our decision and cannot wait to see the final products. Thanks Jade Studios!!
  • Bridget
    Bridget Sent on 06/25/2023
    4.8 out of 5 rating
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      5 out of 5 rating
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      4 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating

    Wedding Photos

    As a bride who hates taking pictures, Stephanie made me feel very comfortable. She ensured that we got every shot that we wanted and some we had not thought of. We can't wait to get our photos back.
  • Ashley
    Ashley Sent on 08/13/2020
    3.4 out of 5 rating
    • Quality of service
      3 out of 5 rating
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      3 out of 5 rating
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      3 out of 5 rating
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      3 out of 5 rating
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      5 out of 5 rating

    Photographer

    We are waiting to receive our pictures to complete our review.
  • Gloria
    Gloria Sent on 08/15/2022
    3 out of 5 rating
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      3 out of 5 rating
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      3 out of 5 rating
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      3 out of 5 rating
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      2 out of 5 rating
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      4 out of 5 rating

    Late, blurry, & last minutes switches

    To start off, I did not hate my experience with Jade Film Studios. BUT I would NOT recommend them as I am definitely not satisfied with the experience. The day of my wedding, a man showed up a little bit late (this was no big deal yet) who I did not recognize the face or name of, and it turned out that Jade had decided last minute to send a photographer that they claimed was their 'best' without any notice to us and it freaked me out as I had no idea the quality of his work and it was a stressful enough day already. The ceremony went fine other than him being all over the stage and pretty...
  • Kate
    Kate Sent on 08/12/2020
    2.6 out of 5 rating
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      3 out of 5 rating
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      2 out of 5 rating
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      3 out of 5 rating
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    Vendor did eventually reach out

    Update 8/15/2020 - Adrian reached out 8/14 with an explanation and an apology. I understand things come up however the fact is I still had no one there to photograph my wedding and am pretty disappointed.


    Hello Jade Studios - you were under contract to photograph my wedding on 8/8/2020 and did not show up or contact me in any way. I would appreciate you getting back to me to see if we can resolve this.
  • Deepika
    Deepika Sent on 12/05/2022
    2.4 out of 5 rating
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      1 out of 5 rating
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      3 out of 5 rating
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      2 out of 5 rating
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      2 out of 5 rating
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      4 out of 5 rating

    I would not recommend due to communication with editing service team

    My wedding was on 06.20.2021 (yes over a year ago). The initial communication was fantastic but it became a nightmare after the wedding was over. I booked their service for my haldi (photo only) and wedding day (photo + video). They came right on time for the menhndi but 1-2 hours late on the wedding day (albiet, my day started at 3AM). For Haldi: they walked in and took usual photos one would take for haldi, lot of communication about types of photos they want and poses, and they were not interfering during the ceremony. For the wedding/reception: arrived 1hr late (my start time was 3Am with a 7AM wedding) which was okay. However, thereafter; they did a great...
  • Alanna
    Alanna Sent on 07/18/2022
    2.2 out of 5 rating
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      1 out of 5 rating
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      1 out of 5 rating
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      3 out of 5 rating
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      1 out of 5 rating
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      5 out of 5 rating

    Regret Using

    I read reviews and saw their examples on the website, I was excited to work with them. Wedding day comes: The videographer showed up late (didn’t even notice at the time, whatever). Although, he missed us getting ready because of this. He also missed the first look with my grandmother who passed shortly after the wedding. My family and I were so looking forward to this footage, to see her again. But nope. He recorded things before it and after it (in the same room!) but somehow completely missed it. I’m just grateful I had a good photographer that captured the moment.

    I kept trying to reach out and ask for a status update once we got to...
  • P
    Pranav Sent on 04/04/2023
    2 out of 5 rating
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      2 out of 5 rating
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      1 out of 5 rating
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      3 out of 5 rating
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      1 out of 5 rating
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      3 out of 5 rating

    Very friendly but DON'T CHOOSE THEM if you want photos before your kids gradduation

    In SHORT: Choose someone else if you want to see your wedding photos and videos.

    We hired them for our wedding photo and video shoot. Its been more than a year but we haven't heard any update on either. They are not reachable through phone or email. The contract said it will take 2-4 months. Will keep you posted on their quality if we ever get our photos and videos.
  • Maria
    Maria Sent on 03/01/2023
    1.2 out of 5 rating
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      1 out of 5 rating
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      1 out of 5 rating
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      1 out of 5 rating
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      2 out of 5 rating
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      1 out of 5 rating

    Stay away, not worth the aggravation.

    First off, very reasonable but lousy communication, responsiveness and quality of product. This is not a reflection of the team that came out. First off, my contract stated 2 videographers and only one showed up and there was no 4k aerial footage, also stated in my contract. The pics were ok, hardly edited. The video & trailer (6 weeks overdue) I was told would be late because "We prioritize quality over speed/turnaround time. " what a joke! Horrible editing (if any) and all they did was give me my entire ceremony and 30 minutes of our 5-hour reception. To make matters worse, my ceremony audio is not synced. The words spoken by my priest are not synced with his...
  • M
    Molly Sent on 08/12/2024
    1 out of 5 rating
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      1 out of 5 rating
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      1 out of 5 rating
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      1 out of 5 rating
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      1 out of 5 rating
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      1 out of 5 rating

    Don’t give them your money

    Jade films studio are horrible. I got married in September and am still waiting for my wedding video in August. Emailed and called multiple times with little response, claims they are ‘running behind’. Don’t waste your money.
  • A
    Annastasia Sent on 10/25/2023
    1 out of 5 rating
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      1 out of 5 rating
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      1 out of 5 rating
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      1 out of 5 rating
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      1 out of 5 rating

    This company is a SCAM!!!!

    I hate to write negative reviews however, I never want another newly wed couple to experience the horror that we are currently going through by engaging in business with this company. Our wedding was on June 3rd,2023. To date (10/25/23) we still have yet to receive even half of our wedding package. We were told the turn around should be 2-4 months. Countless emails have gone unanswered and attempts at reaching out via instagram have been ignored. Unfortunately we made the mistake of booking this company based on pictures they had posted and didn’t read the reviews as this appears to be many other couples same issue. They lack simple customer service and only reach out about payment (which...
illustration stars

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