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Jacquie's Gourmet Catering Reviews

Jacquie's Gourmet Catering

Jacquie's Gourmet Catering

Carmel, IN
4.7 out of 5 rating, 67 reviews
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Reviews

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Awards

67
WeddingWire Couples' Choice Awards 2019 Winner
WeddingWire Couples' Choice Awards 2018 Winner
WeddingWire Couples' Choice Awards 2016 Winner
  • Emma
    Emma Sent on 04/14/2025
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    Great Wedding Caterer

    They catered our wedding reception dinner and dessert and were fantastic. They were friendly and easy to work with. The food was great! We took advantage of the tasting which helped us decide quite a bit. We did take a chance on some items that we didn’t try at the tasting, and they were amazing too. We had a few people with dietary restrictions, but our coordinator Cerissa was helpful in making sure we had options for them. The staff the day of the event was great bringing the food to those guests while everyone else went up to the buffet. A lot of our guests mentioned how delicious the food was.
  • Brady
    Brady Sent on 03/23/2024
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    A+ Experience w/Jacquie's Catering & Kris Bereman for Wedding Reception Meal!

    My wife and I hired Jacquie's to cater and provide dinner for our wedding reception on 2/24/24 at The Mill Top in Noblesville IN. From the initial planning/quote, to our tasting, to day-of - all went fantastic! The quality of our meal was top-notch; and the carvers, dinner assistants, and onsite team was friendly, professional, and hard-working. Special thanks to Kris Bereman for being great to work with throughout the entire process. We highly recommend Jacquie's for any and all catering needs!
  • Macy
    Macy Sent on 10/03/2023
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    Amazing food! Great Service

    Amazing staff and food! Huge compliments about the food and the staff took wonderful care of us.
  • illustration stars

    Are you interested?

  • N
    Nicole Sent on 09/06/2023
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    Best Wedding Food EVER!

    From the moment we began planning, Jacquie's exceeded our expectations in every way, making our special day truly unforgettable.
    First and foremost, the food provided by Jacquie's was nothing short of phenomenal. We had passed appetizers, a dessert table, and a plated dinner for 130 guests. Our guests couldn't stop raving about the delicious and expertly prepared dishes served throughout the evening. Multiple people said it was the best food they have ever had at a wedding. Every bite was a culinary delight, and it's clear that Jacquie's takes great pride in their craft. From the appetizers to the main courses and desserts, the quality and presentation were impeccable. Kris deserves a special mention for going above and beyond to make our wedding dinner perfect. Kris was not only accommodating but also patient and attentive to our needs. We changed our menu multiple times during the planning process, and Kris never hesitated to guide us and make valuable suggestions. The entire Jacquie's team displayed professionalism and a commitment to excellence that is truly commendable. Their attention to detail, prompt communication, and flexibility were key factors in making our wedding day a success. It was evident that they genuinely cared about making our vision come to life, and they did so with style and grace. If you're looking for a caterer that delivers not only delicious food but also an exceptional overall experience, Jacquie's is the perfect choice.
  • Shelly
    Shelly Sent on 06/04/2023
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    Super service and delicious food!

    From the beginning of the process to the end of the night, EVERYTHING was Superb! The coordination of the event was flawless and the service at the venue was 5 Stars. The food was amazing.
  • Betty
    Betty Sent on 11/06/2022
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    Off the charts


    Jacquie’s catering prepared & executed the most delectable food I’ve ever had at a wedding! They knew our standards were high (my husband has been in the food industry for 40 years) & we couldn’t have been more pleased. The service & attention to detail were excellent and noticed by our most discerning guests!
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    M Sent on 08/11/2022
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    Wonderful in every way!

    Jacquie's catered a party we hosted at Tinker House for about 120 guests.
    EVERYTHING was fantastic! The food was delicious and served promptly.
    The servers, event manager and chefs were all extremely friendly and competent. The planning was a joy especially with the help from Kris who walked us through every step. Questions were ALWAYS addressed rapidly, and Kris was extremely helpful in making choices and recommendations. I highly recommend Jacquie's.
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    Nancy Sent on 07/01/2022
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    Perfect Wedding

    My son was marriedon June 25th. He had chosen Gallery Forty Two for their venue. It was beautiful. Jacquie's catered the event. We could not have made a better choice for either. They were both exceptional!
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    Megan Sent on 06/19/2022
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    I couldn’t have imagined anything better!!

    Jacquie’s Gourmet Catering was a dream to work with! They covered every detail including special meals. The food was fantastic and my guests are still talking about the food.
    The service was outstanding, the food was hot, served quickly, looked pretty.
    The attention to detail was impeccable!
    I wish I could do it all over again!
    Thank you, Thank you!!
  • Kacy
    Kacy Sent on 04/07/2022
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    So awesome!

    Jacquie was amazing. Everyone loved the food. My only complaint is I didn’t get to take the leftovers because months later, I’m still thinking about how good the food was!
  • Lauren
    Lauren Sent on 09/25/2021
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    Everyone went back for seconds!

    I'm so glad we went with Jacquies for our wedding catering! Jacquie herself was extremely patient with my slow decision making and made sure we wound up with a perfect menu. Before my wedding everyone reminded me not too stress too much about the food--who ever remembers or is impressed by wedding food anyhow? Oh but they were impressed! Our friends getting married next summer texted the next day to ask who we'd used as a caterer and on the night of everyone, including me!, went back for seconds. Jacquie's staff took such great care of us, making sure that my husband and I didn't skip having a snack during cocktail hour and making sure we filled up before toasts and dancing. They knew what I needed before I did and made sure we had an easy night!
  • Michelle
    Michelle Sent on 08/19/2021
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    Options Galore and Delicious

    We were able to try multiple options after not being completely satisfied with our first tasting option. The whole staff was great about making sure our menu turned out exactly as we wanted. They made sure to bring appetizers straight to me during cocktail hour which was greatly appreciated! Our dinner ended up being even better than the tasting and I made sure to eat it. They were very accommodating for our vegan guests as well. We got compliments on everything!
  • Sara
    Sara Sent on 05/03/2021
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    Excellent Food and Amazing Staff/Service!

    We are so happy that we chose Jacquie's to cater our wedding in April! The food was incredible and all of our guests have been raving about it ever since. The service that we received from their staff was nothing less than extraordinary and we were so grateful that they cut the cake for us as well at no extra cost. We went with a buffet and the choices were excellent. Very professional staff, good response time to emails and overall an excellent experience from the tasting to the wedding. Thank you again Jacquie's! I would highly recommend them to anyone who is looking for a high quality catering company for their wedding.
  • Samantha
    Samantha Sent on 03/10/2020
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    Delicious!

    Jacquie's is incredible! Sarah was our contact and she was incredibly responsive and flexible. Also, very patient. As we neared the wedding my brain started to explode and I started asking dub questions, but Sarah remained really patient and kind and always answered all of my questions no matter how obvious they were. They food was delicious, on time, and plenty. The servers the day of were professional and very sweet. I have celiac and one of the servers made it a point to make me a plate, bring it to me, and make sure I knew it did not touch any gluten containing food. We had roast beef, lemon picatta chicken, fingerling potatoes, and veggies there was plenty of food and my guests were very pleased. Also, the price paid was for 69, we had 5 change RSVP after the headcount was in and 2 people not bring guests they'd RSVPed with. 10/10 would recommend.
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    Laura Sent on 10/09/2019
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    Best food and easy to work with

    I don’t think anyone has ever talked about how the wedding food needs to be good because it’s universally acknowledged wedding food is meh. NOT WITH JACQUIE’S! They are absolutely DELICIOUS and phenomenal and really deliver quality food. They’re easy and flexible to work with, and handled all of our china, chairs, and linens too. Fantastic!
  • Rachel
    Rachel Sent on 09/19/2019
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    We loved Jacquie's!

    We had a fantastic experience with Jacquie's every step of the way. The selection process was easy, Sarah Sparks was amazing to work with, the food tasting was relaxed and enjoyable, and the food on our wedding day was fantastic! We chose the brie stuffed chicken wrapped with pancetta and it was SO GOOD. Our guests still haven't stopped talking about it! The service staff present on our wedding day were all very professional and kind, and one of the waitresses went through the buffet for me so that I wouldn't have to do it with my dress. We absolutely loved Jacquie's and would highly recommend.

    Jacquie's Gourmet Catering's reply:

    Thank you so much Rachel! We loved working with you and wish you much happiness in your new marriage! 😍
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    Alyssa Sent on 12/27/2018
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    We loved Jacquie's!

    Jacquie’s was amazing to work with! Sarah helped us to put together a menu that fit within our budget, and even with the minimum buffet option, we received many compliments on how great the food was. They were very responsive and made planning this portion of our wedding easy. The service during the wedding was wonderful too. One of the servers filled my plate for me while going through the buffet line...very friendly staff! If you are looking for a wedding caterer in Indy, we highly recommend using Jacquie’s. Thank you for making our special day even more special!
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    Rachel Sent on 10/09/2018
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    All we can say is, “wow!” Jacquie and her staff were great to work with. Not always quick to respond to emails, but we always made contact and they exceeded our expectations. Very accommodating to food allergies and special diets.

    Jacquie's Gourmet Catering's reply:

    Ahh thanks Rachel! So happy you had a memorable day!
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    Robin Sent on 08/18/2018
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    I can’t rave enough about the quality of support and service we received from Mary Michael Coats and the staff at Jacquie’s Gourmet Catering! They were wonderful to work with and made the flow of my daughters wedding at Laurel Hall in August 2018 seamless. Jacquie’s provided set-up/year-down, linens, tableware, professional wait staff and a fabulous plated dinner for our guests. Our guests were treated like royalty! We were very accommodating to all our needs.
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    Olivia Sent on 02/12/2018
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    We loved Jacquie's!! Sarah helped us out so much and made everything really easy. She was friendly and inviting and took away the pressure of wedding planning. The food was amazing and our guests couldn't stop talking about the quality and the amount which made the price so worth it! We had the stuffed chicken which I can't recommend enough and their mash potatoes and roasted vegetables were perfect for a winter wedding. People kept saying to me to remember to eat on the day and such, well Jacquie's made that very easy! It was a lovely break to sit down and enjoy their food!
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    Laura Sent on 02/07/2018
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    Mary Michael Coates was wonderful to work with for our daughter's wedding. She helped us with every catering detail and was so pleasant and supportive throughout. The food was amazing and we received many compliments from our guests! All wait staff and bar staff were very professional and friendly. I would highly recommend Jacquie's to anyone planning a wedding.
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    Amanda Sent on 11/13/2017
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    We worked with Mary. She was amazing! We did a buffet style dinner and also had a cocktail hour. The staff was amazing for the wedding. We loved the food we sampled and she made sure the chef used the same recipe for day of. I heard a rumor the bride and groom don’t get to eat on their wedding day, I was upset because i loved our tasting. Mary made sure we were given a plate first so we could eat before walking around to greet guest!
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    Becca Sent on 11/01/2017
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    Our venue only allowed us to use one of two caterers. Jacquie's was one of them. But their food was amazing!
  • Sarah S.
    Sarah Sent on 10/28/2017
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    We used Jacquie's catering at our wedding and it was absolutely delicious. The food as just as good the day of the wedding as the tasting. The portions were a good size where none of our guests went hungry. All the staff was very polite and professional. Definitely a place you want to check out if you are looking for a caterer in Indianapolis.
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    Ashley Sent on 10/22/2017
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    Jacquie's was the perfect caterer for us. I found Jacquie and her great team to be extremely easy to work with from our initial tasting to the last drink of the night. The food was delicious and served with impeccable timing. Jacquie worked well with my wedding planner to make sure we were able to stay to our timeline for the evening. The food itself was delicious. I had two options for the plated dinner and I received and I am still receiving compliments on both dishes. Sometimes when food i massed produced for 120+ people the quality is lacking, that is NOT the case with Jacquie's. Everyone commented that their meal was excellent and of great quality. I would highly recommend Jacquie's Catering and use their services again. Additionally while shopping around other local caterers that for the money, you simply get more with Jacquie's catering. Well done!
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    Payton Sent on 09/17/2017
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    Jacquie is absolutely wonderful. The food and staff were fabulous. People are still raving about the food at my daughter's wedding! Would definitely recommend! Julie Miller

    Jacquie's Gourmet Catering's reply:

    Thank you so much! It was lovely working with you and your wonderful family!!! Hope to see you again!!! Jacquie
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    Hannah Sent on 01/14/2017
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    The food and service provided by Jacquies was Top Notch! Not only was the food delicious, the staff was right on top of everything. Everything was served and cleared quickly without being obtrusive. We couldn't have asked for better
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    Gina Sent on 11/15/2016
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    Best wedding food you will ever have. Every guest said they have never had better wedding food. I recommend the salmon. So yummy, and the food even came out steaming hot!

    Jacquie's Gourmet Catering's reply:

    Thank you so much for the lovely compliment! Congratulations and I am so happy you loved everything!
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    Audrey Sent on 05/26/2016
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    Working with Jacquie’s Gourmet Catering was such a pleasure! From planning to day of - our experience with Jacquie’s was awesome! We were so happy with the choices of food, we had to have multiple tastings! The service at our reception was excellent and if we could do it all over again, we would book them in a heart beat! Thanks for everything!
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    User2530556 Sent on 02/09/2016
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    The most delicious food! We had tastings at a number of caterers before selecting Jacquie's for our weeding. We loved Mary and her enthusiasm and they were so great at helping us pick out the food that fit our budget..and we had a lot of food. Multiple appetizers, two different entree options, and a late night snack of sliders and pretzels with cheese. For our entrees we had a beef tenderloin and a stuffed chicken option, both of which I would recommend. Our guests raved about the food and Mary was great the day of. I would highly recommend using Jacquie's for your wedding.
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    User1953195 Sent on 07/14/2015
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    We chose Jacquie's for our cater at our wedding and it was a fabulous decision!! I don't like vegetables and they were very accommodating to that! They allowed me to substitute a vegetable on our buffet for mac and cheese!! We had all my favorite foods and it didn't taste like typical dull wedding food. It actually had flavor!! I received many compliments on the food that evening. We are so glad we chose Jacquie's to cater our special day!
  • Lexi
    Lexi Sent on 05/20/2015
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    Mary at Jacquie's Gourmet Catering did a wonderful job at planning and executing exactly what we wanted for our wedding reception at Mustard Seed Gardens! The food was AMAZING and everyone was raving about how yummy it was!! Catering was the most expensive part of our wedding so we were beyond happy that it was such a success! Thank you so much!!
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    Lori Sent on 04/01/2015
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    Jacquie’s Catering is simply superb!

    I enjoyed Jacquie’s Catering at an event last summer, so when the chance recently came up to hire a caterer for a firm dinner party my husband and I had at our home, I contacted them immediately. They worked beautifully within our budget, and created a delicious buffet with fabulous mini desserts. It was perfect. The 2 gentlemen who managed our event the entire evening were so friendly and conscientious. They showed right on time too and cleaned up so well! I would recommend Jacquie’s to anyone for any event. They have such a unique variety of menu items to choose from and good pricing options depending upon your budget. It was a wonderful, enjoyable, stress-free night of hosting because of Jacquie’s
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    Carol Sent on 02/15/2015
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    Wonderful food for our daughter's wedding reception!! Very professional and easy to work with, and everyone loved their food!!
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    User2036956 Sent on 02/11/2015
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    Jacquie's was WONDERFUL to work with! We planned our wedding in a short 2 months and Mary worked with us in order to pull everything off! We wanted to do a unique type of menu offering Italian, Mexican & American food options and Jacquie's worked with us to create a wonderful menu within our budget. All of our wedding guests raved about the food, and we couldn't have been more pleased!
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    Audrey Sent on 10/22/2013
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    Jacquie's helped make my daughter's wedding day wonderful!
    After contacting several caterers in the Indianapolis area, I was so happy I selected Jacquie's.
    Jacquie and Mary were fabulous to work with. They assisted in selecting food items that went perfectly together. The crudité table was beautiful and the passed hors d'oeuvres were delicious! Mary even made sure she took a special tray of them, along with a couple of cocktails, to the bride and groom after the ceremony. Additionally, she helped my daughter select the perfect linens and place settings. Jacquie assisted with wine pairings for dinner and prepared food that many of the guests said was the best wedding food they had ever eaten.
    Jacquie's is not ordinary, it's extraordinary!
    Thank you to the entire team!
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    User1353675 Sent on 09/29/2013
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    Jacquie's out did themselves for my wedding. The guests couldn't believe how great the food was! They were great to work with and put me at ease. I didn't need to worry about a thing!
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    Jennifer Sent on 06/24/2013
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    Jacquies's was great to work with. Their food and service were wonderful. I highly recommend them!
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    Evan Sent on 12/26/2012
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    WOW!! So many people are our wedding, many of whom are restaurant owners and/or caterers themselves, were amazed by the quality of our food. It was nothing short of spectacular. If nothing else had gone right the entire night, this food would still have saved the day. Can't recommend them highly enough!!
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    Marie Sent on 12/02/2012
    5 out of 5 rating
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    Jacquies was a pleasure to work with from the very beginning. They are easy to work with and also very detailed. the food was equally as good. It came out hot, fast and beautiful. The servers were very attentive and quick to help our guests with anything they wanted. i thoroughly enjoyed working with them.
  • K
    Karen Sent on 09/27/2012
    5 out of 5 rating
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    We had many compliments on the dinner Jacquie's served at my daughter's wedding. We were impressed with the choices we had for the event. We chose the pasta bar and people loved it! The staff was friendly and courteous. The food was great and the guests were served in a timely manner. We couldn't have asked for more. The meal was well worth the price.
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    Riley Sent on 05/08/2012
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    The best food! We received so many compliments from our guests stating this was the best food they had ever had at a wedding! Jacquie was such a pleasure to work with and was so easy going! She really is an amazing cook and made the experience so easy! The dinner and the dessert bar were absolutely perfect!!
  • S
    Stephanie Sent on 06/28/2011
    5 out of 5 rating
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    I highly recommend Jacquie's for your next event. I wish I knew someone getting married soon because I would make sure to pass on my recommendations. We had so many compliments about the food and service and she did it all without having access to a kitchen at our reception venue! Very impressed and pleased with our experience!
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    Pat Sent on 09/27/2014
    4.9 out of 5 rating
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    Jacquies's provided a served dinner to our wedding guests that was delicious. I have received many compliments on the food. I think that while the meat dishes were good, my beef included, what was appreciated by many was the quality of the side dishes. The vegetables were crispy-tender and the potatoes hot and creamy. So many times the sides are sort of an afterthought. That was not the case. They complimented the beef and chicken very well. Initially I was a bit surprised at the pricing structure, china and labor charged separately. But this seems to be the norm. Read your contract. We had no surprises. And they did include cutting and serving the wedding cake which is often charged separately. Mary was professional, knowledgable and prompt. And talk about accommodating. Their chef, Ruben, created an appetizer especially for the bacon loving bridal couple. The waitstaff at the event was efficient and polite. I highly recommend.
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    Jessica Sent on 08/13/2014
    4.8 out of 5 rating
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    Our reception venue worked with a couple of caterers and after meeting with both, Jacquie's was the easy choice! We worked with Mary, who just had a great spirit about her and definitely made me want to work with her. She helped us customize a plan as were on a bit of a budget and it turned out fantastic! The food was delicious and, I believe, was of better quality than other options. They did a great job and we enjoyed our dinner and that's really all that matters =)
  • N
    Nicole Sent on 12/09/2016
    4.7 out of 5 rating
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    Everyone loved their food! We were very happy with the professionalism, timeliness, and knowledge of the staff at Jacquies. We were lucky enough to work with Jacquie herself, she is amazing. They are a bit on the pricey side, definitely the most expensive thing (about 1/2 our budget!!) but we were pleased!
  • C
    Courtney Sent on 08/30/2013
    4.7 out of 5 rating
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    Jacquie's Catering was wonderful for me to work with. There were a few miscommunications, which are bound to happen when dealing with a million vendors. Whether we misheard them, didn't hear them at all, or forgot to ask about certain things, they quickly fixed this and made sure our day went smoothly. They genuinely cared how the day went and took great effort to make sure we were happy. The food was delicious and all the guests loved it. It is well priced and a great deal. Just make sure you keep them updated on time changes with the day, because we did forget to let them know which complicated things a little. It was quickly resolved though and it was our fault. We are very happy with our choice to go with Jacquie's. Mary is great!
  • A
    Amanda Sent on 11/03/2021
    4.6 out of 5 rating
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    Delicious food

    The food was delicious and beautiful, and staff very professional. I found the price reasonable compared to other caterers. They provided a lot of options and we were able to order special plates and kid’s meals. My only complaint is some lack of responsiveness and sometimes only half the questions in my emails addressed. I think some of the issues were due to the initial contact leavinf the company, so some things fell through the cracks. But once I expressed my frustration, the issues ceased. So overall I would recommend them, but make sure you stay on top of things.
  • Katie
    Katie Sent on 01/30/2019
    4.6 out of 5 rating
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    A crowd-pleaser across the board

    I work in the wedding industry, so it is often difficult to find a caterer that allows you to fully choose without having to commit to a pre-established package. I LOVED that Jacquie's was á la carte, because we were truly able to craft a menu that reflected our tastes. Come wedding day, the food was impeccable and the service couldn't be beat. Everyone commented on how delicious every single component was -- from appetizers, to salad and mains. The bartenders were friendly, knowledgeable and even brought one of our guests his beverage on the dance floor because he didn't want to miss Shout (haha). Unmatched service and quality in Indianapolis.

    Jacquie's Gourmet Catering's reply:

    Thanks is Katie for the lovely review! Congratulations and we loved working with you to make your day a memorable one!
  • User3063314 Sent on 05/21/2017
    4.6 out of 5 rating
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    Jacquie's is an excellent catering company. My son's wedding food was excellent, the linens looked great and the servers were gracious and professional. Jacquie worked with us personally to stay on our budget and create a beautiful event.
  • A
    Allison Sent on 12/29/2015
    4.6 out of 5 rating
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    We had rave reviews over the food at our wedding, I would highly recommend Jacquies! We wanted a heavy hors d'oeuvres menu, with lots of fun options, and Jacquies totally delivered. Lisa was great to work with, she was so helpful and knew exactly what we wanted. The only thing that went wrong was a last minute pricing/contract issue the day before the wedding that we feel was very poorly communicated. But overall, we loved working with Lisa and our food turned out awesome!
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    User2226085 Sent on 07/14/2015
    4.6 out of 5 rating
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    Jacquie's catered our wedding at Mill Top in Noblesville. We did a buffet package. Their prices are reasonable and the food was very tasty! The staff was friendly and helpful. All of our guests were satisfied with what was served!
  • G
    Gillian Sent on 02/11/2013
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    The food was absolutely amazing!! Everyone just loved it and the value is great. There are a lot of options!
  • Melika
    Melika Sent on 07/18/2021
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    Great food and service!

    We found Jacquie's as they were a preferred caterer for our venue, and after our initial meeting/tasting with them we really enjoyed their food, selections, and prices. After having our wedding delayed multiple times due to the pandemic, Jacquie's was really flexible with re-planning our wedding. The communication could be lacking at times, where questions went unanswered in emails which mostly happened due to our sales rep leaving the company midway through which we assumed caused some confusion and communication problems. Quality of food and the service they provided at our wedding was amazing!
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    Mollie Sent on 08/12/2018
    4.4 out of 5 rating
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    We have used Jacquie's catering for a few different events now over the years. We have always found the food to be delicious and freshly prepared. Her menu is really well priced and fair and her selection is good too. Overall I have always had good experiences and will continue to use and recommend. My only one observation is on one occasion, the wait staff was not very friendly or professional. The lead catering manager that day was just not having a good day and I believe that transferred over to the general staffs ability to do their job.

    Jacquie's Gourmet Catering's reply:

    Hi Mollie!

    Thank you for the review! Can you please tell me the date your wedding was? I would like to see who the manager was! Sorry you had that experience with the staff! Rest assured I will look into this! Congratulations!!!
    Jacquie
  • L
    Liz Sent on 10/23/2014
    4.4 out of 5 rating
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    Jacquies's provided us with passed appetizers and a plated dinner for our wedding. Mary was a joy to work with and helped us create a menu that got lots of compliments. The food was certainly not typical "wedding food" and the service was excellent. We really wanted ice cream cake for dessert and Jacquies's arranged for freezers to be brought on side to make this possible.
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    User1322964 Sent on 09/10/2013
    4.2 out of 5 rating
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    We loved the food from Jacquies. It was different than all of our other catering options that we had. The staff there was friendly and attentive. We had 3 small downfalls though.
    1. The food was served slightly cold, not as hot as we would have liked, "luke-warm" would be good words to describe it. Everyone loved the options that they had to choose from (Jacquies is also flexible with your budget) and the flavor.
    2. They cleared out the buffet too quickly. I had a couple guests want another plate of food but they buffet was already gone.
    3. I contacted a worker in charge of our event to let them know that we had a guest who needed a gluten free dinner. She assured me that an entrée, all of the veggies and the salad would be fine for the guest. When the wedding came around, the same guest confirmed with the same worker what she could eat and the worker blamed me for not giving them a heads up in advance (I told them 2 weeks prior) and the guest only had a salad with tomatoes and no dressing.

    Other than those 3 things, the food was great, they were willing to work with our budget, and our guests are still talking about Jacquies being the best wedding food that they have ever had.
  • S
    Samantha Sent on 08/06/2012
    4.2 out of 5 rating
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    Jacquie's food was delicious! The action stations were awesome and the staff was very helpful and entertaining!
  • Elaine
    Elaine Sent on 11/12/2021
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    Can't beat their food

    Jacquie's food was top notch, and our wedding guests said it was the best wedding food they have ever had! We were very impressed with the quality of the food despite it being served as a large buffet and our photographer pushing dinner 15 minutes late. Our only negative was that communication with Jacquie's before the wedding was a bit challenging. The individual we were working most closely with left a few months before our wedding, so it was challenging at times to get the new employee up to speed on our plans. She was a bit care free when it came down to making final decisions. Despite all of that, the service on the wedding day and quality of the food makes this an easy 5 stars. We would highly recommend Jacquie's to other couples!
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    Mary Sent on 07/19/2013
    4 out of 5 rating
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    Jacquie's food is delicious! But it does come at what my family and I felt was a little bit of a cost. When my now husband and I went in for our tasting we were expecting one price, and when we got our bill we were quoted at $2 per meal more than what was on her menu. When I asked I was told that cost for food went up and that she had had to raise prices. While I understand that, the menu prices should have reflected that or we should have been told. Also, the cost for staff and service is not included in the price of the food, so that was a bit of a shock to us as well. Overall, they were great to work with, and the food is amazing, but the prices could be considered a bit high for a bride with a budget.
  • Michelle
    Michelle Sent on 06/25/2021
    3.8 out of 5 rating
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    Summer Wedding at Laurel Hall

    Jacquie’s was the only caterer that allowed us to come sample food without making a commitment which was huge for us! We scheduled a sit down tasting and had lots of food to try (all of which were so delicious). Afterwards we sat down with Jacquie and made a rough draft meal plan. We ended up going with the southern BBQ buffet which was a huge hit! Everyone loved the variety.

    For 120 people we discovered that we were going to spend over $10,000 no matter who we went with. Jacquie’s pricing is very fair. We opted to include beer/wine which was a couple thousand dollars more. Totally worth it.

    The communication with Jacquie was a little touch and go throughout the entire process. My mom had a hard time coordinating payment from afar since she isn’t local but it all worked out in the end. A few times we found errors on our contracts which Jacquie quickly fixed once we pointed them out. The day of the wedding was a little hectic as I was running around making sure the tables were set up correctly (a couple different diagrams were floating around). When it came to professionalism during the event they did a wonderful job. Everyone who worked for Jacquie’s was pleasant and helpful. They did miss the mark with our cake cutting which left us waiting while everyone watched for our cake cutting knife and plate (total bummer!). Overall I was satisfied with how the evening went with our caterer. They are a preferred vendor of Laurel Hall so that made things a little more smooth.

    I think if we had to have a catered event in the future we would consider going with Jacquie’s again or we might venture out. They are most definitely worth a tasting appointment to see if you like their food and if they are in your price range. (Attached food photos are from our tasting!)
  • U
    User5880156 Sent on 04/21/2016
    3.7 out of 5 rating
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    The food is delicious. We went to our tasting and they did not prepare the correct chicken option, but what we did taste was delicious. I know the guests will be impressed with the dinner at our reception. It is a little pricey though.

    Jacquie's Gourmet Catering's reply:

    Hello!
    I was made aware of this review today and am curious who this is? Have we already catered your wedding?
  • B
    Brittany Sent on 04/07/2017
    3.3 out of 5 rating
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    Jacquies catering was one of two options we had for our caterer. The food ended up fabulous and was delivered quickly, served well and was warm. My complaints were that they are a bit more expensive than we wanted to spend on food, and I didn't feel that they were super accommodating. The only way is to pay is to send in a check or get charged a giant fee by paying by card. I wasn't even aware when I had to pay until I emailed them and asked about finalizing our menu and getting things rolling for the wedding. They don't have any system to let you know when things are due, and when I contacted them, I was informed I was "late." .... No one had told me this before. I enjoyed the end result, which is the most important. The food was great and everyone had a great time.
  • S
    Stephanie Sent on 12/08/2016
    3 out of 5 rating
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    So I am torn because Jacquie's food is AMAZING--I mean catering that tastes like each person got served at a restaurant. Seriously--the food is incredible. HOWEVER, the sales service was terrible. From breaking glasses at our tasting (perhaps should have been a red flag but everyone makes mistakes) to being unresponsive to the point where the owner has to reach out to me and then STILL being unresponsive to not actually answer questions I ask or asking quesitons multiple times becuase you aren't reading the answer I have already sent to calling me 3 days before my wedding to tell me if I don't pay by credit card I won't have catering when I hadn't gotten an invoice yet (ya'll the check book was waiting on my counter just needing to know the amount)--very disorganized. I then got an excuse that she was ill--guess what, I had the STOMACH FLU two days before my wedding-I am sorry you are ill but when I pay almost $10,000 for a service I expect that if you are not able to be ontop of things that someone else is. The staff was supposed to serve my cake but couldn't get it a part so they only served on tier of my 3 tiered cake...glad I paid for those other two tiers...please don't offer the service if you can't do it. Besides the cake issue, the day of staff was wonderful. They were polite and timely and like I said the food was great. So the silver lining is that none of my guests knew all of the struggles I had, they just enjoyed a great dinner however I would have to seriously think whether or not that hassle is worth it in the future.
  • U
    User944716 Sent on 09/24/2012
    3 out of 5 rating
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    I enjoyed working with them originally. The food served at dinner was good except it wasn't the same menu I had set with them. When I addressed this with them after the wedding they didn't believe me until I provided a picture of the salad. I recieved a refund on the salads but since I don't have a picture on the entree I wasn't able to prove. It's disappointing they wouldn't believe my word.
  • Brittany
    Brittany Sent on 01/06/2020
    2.6 out of 5 rating
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      5 out of 5 rating

    Great food, terrible customer service

    I’ll start with the good. Food was delicious and we still have people talking about it. However, that’s where the good ended. They were a nightmare to deal with starting with scheduling a tasting (I would have nixed then right then but our venue required we use them). When we got the tasting finally scheduled we had to already know what we wanted which to me defeats the purpose of a tasting. Throughout planning email responses were few and far between. Come day of, everything was there but there were still other issues. The buttered hor’dourves didn’t wander far from the door they came in through and when it was time for cake asked my mom for the cake plates and claimed it was in the contract. It definitely is not, she gave an option of real plates or plastic and we chose plastic. No where said we had to provide them. So in summary, food very delicious, service horrible.
  • J
    Julie Sent on 06/18/2022
    2 out of 5 rating
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    Terrible staff not worth the good food

    Jacquie’s Gourmet Catering deserves 5 stars for food quality and 1 stars for service (the wedding day event management and pre-event management with Alisa Kinsel). Many wedding guests complimented the taste of the food, and pricing is reasonable for weddings, but unfortunately, the terrible service and management outweigh these strengths! Despite overcommunication with Alisa about vegetarian and kids meals, this information was not transferred to day-of staff, and dinner was delayed at the wedding while the bride and day-of planning coordinator worked to recreate this information. Less than 30 minutes later, the young event manager carelessly moved the three-layer wedding cake without disassembling it, knocking the top layer to the ground while guests watched it smash on the floor. While mistakes happen, how it was handled was bewildering: The day-of coordinator informed the bride and groom about the accident. As she was walking away from the head table, the event coordinator ran up to the couple and said, “That lady doesn’t like me! And she was rushing me, and that’s why the cake fell!” and expounded upon his blame while he continued to discharge his feelings, never once expressing remorse for the mistake. Upon the bride’s follow-up compliant, Alisa did compensate as requested. However, at the end of it all, I regret hiring Jacquie’s Catering and the headache of working with all Jacquie’s staff!
illustration stars

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