ItsHot.com Jewelry and Watches Reviews
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5.0 Fantastic
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188 Reviews
99% recommend it
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Quality of service 5 out of 5 rating
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Awards
188
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Patsy C. Sent on 04/23/20245 out of 5 rating
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Eternity in a Band
I bought a diamond eternity band from ItsHot. I cannot stop looking at this beauty! The diamonds are gorgeous, very clean and shiny. I tried a few eternity bands at other stores before and they didn’t fit well but this ring is very comfortable to wear. I am absolutely head over heels in love with it!I bought a diamond eternity band from ItsHot. I cannot stop looking at this beauty! The diamonds are gorgeous, very clean and shiny. I tried a few eternity bands at other stores before and they didn’t fit well but this ring is very comfortable to wear. I am absolutely head over heels in love with it! -
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Marie F. Sent on 03/28/20245 out of 5 rating
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Platinum Perfection
Recently got a platinum wedding band with diamonds, and..WOW, it's an absolute showstopper! The design is unique, the diamonds are of such a high quality, they shine in the dark! I keep getting compliments everywhere I go. Very happy customer here!Recently got a platinum wedding band with diamonds, and..WOW, it's an absolute showstopper! The design is unique, the diamonds are of such a high quality, they shine in the dark! I keep getting compliments everywhere I go. Very happy customer here! -
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Carly S. Sent on 04/09/20245 out of 5 rating
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Quality Rings
Their staff was the sweetest! So helpful! We left with incredible diamond wedding bands, and we are so happy! Months of searching and we got everything we dreamed about!
Their staff was the sweetest! So helpful! We left with incredible diamond wedding bands, and we are so happy! Months of searching and we got everything we dreamed about!
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Angela F. Sent on 04/03/20245 out of 5 rating
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Glittering Dreams Come True
Thrilled with my diamond eternity ring! Quality is simply OUT OF THIS WORLD! I’m excited about each diamond…and when they catch the light, it's as if I have an entire galaxy spinning around my finger!!! It's not just a piece of jewelry, it's a masterpiece!!Thrilled with my diamond eternity ring! Quality is simply OUT OF THIS WORLD! I’m excited about each diamond…and when they catch the light, it's as if I have an entire galaxy spinning around my finger!!! It's not just a piece of jewelry, it's a masterpiece!! -
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Shannah C. Sent on 03/13/20245 out of 5 rating
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Gold Glam Galore
Just received my order and this gold wedding band is a true gem!! I am very impressed by the craftsmanship! If you're in the market for high-quality, stunning jewelry, then ItsHot is undoubtedly the real deal. You won’t regret it!Just received my order and this gold wedding band is a true gem!! I am very impressed by the craftsmanship! If you're in the market for high-quality, stunning jewelry, then ItsHot is undoubtedly the real deal. You won’t regret it! -
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Whitney M. Sent on 01/30/20245 out of 5 rating
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Recommend!
We purchased our anniversary rings here. Wonderful experience. Elina was extremely helpful and took good care of us. Can recommend.We purchased our anniversary rings here. Wonderful experience. Elina was extremely helpful and took good care of us. Can recommend. -
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Francesca Sent on 12/27/20235 out of 5 rating
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Exceeded my expectations
The gold wedding bands my husband and I selected are stunning. We wanted something traditional yet elegant and these rings fit the bill. The warmth of the gold color complements our love perfectly. Our experience was pleasant, and we appreciate the quality craftsmanship.The gold wedding bands my husband and I selected are stunning. We wanted something traditional yet elegant and these rings fit the bill. The warmth of the gold color complements our love perfectly. Our experience was pleasant, and we appreciate the quality craftsmanship. -
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Lyle D. Sent on 12/14/20235 out of 5 rating
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Excellent Service
I had the pleasure of working with Elina, who helped me find a dream diamond engagement ring for my fiance. The stone is super clear and shaped ideally well! Thank you for your help! Appreciate it! PS She said yes :)I had the pleasure of working with Elina, who helped me find a dream diamond engagement ring for my fiance. The stone is super clear and shaped ideally well! Thank you for your help! Appreciate it! PS She said yes :) -
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Margaret H. Sent on 11/21/20235 out of 5 rating
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Didn’t expect such a level of service
They are a top notch jewelry store and showroom and have a GREAT staff! I just purchased a diamond necklace and matching bald diamond earrings for my wife and I’m very happy with the quality of the pieces. Mark is the associate I worked with and he’s very knowledgeable and great to work with. Will be back.They are a top notch jewelry store and showroom and have a GREAT staff! I just purchased a diamond necklace and matching bald diamond earrings for my wife and I’m very happy with the quality of the pieces. Mark is the associate I worked with and he’s very knowledgeable and great to work with. Will be back. -
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Delilah P. Sent on 10/26/20235 out of 5 rating
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Will be back for more
I am thrilled with my custom pendant I got here. From my very first contact by phone, the customer service was excellent. Oksana worked with me to craft exactly what I wanted and kept me up to date throughout the process. They also inspected and repaired another piece I purchased years ago and restored it to its original condition. I highly recommend these guys - they are my new jeweler!I am thrilled with my custom pendant I got here. From my very first contact by phone, the customer service was excellent. Oksana worked with me to craft exactly what I wanted and kept me up to date throughout the process. They also inspected and repaired another piece I purchased years ago and restored it to its original condition. I highly recommend these guys - they are my new jeweler! -
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Lester J. Sent on 10/19/20235 out of 5 rating
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I will be forever loyal!
These guys have been my jeweler for many years. Their staff is always very welcoming, and they are super helpful when I need something indeed special. From Christmas to birthdays our engagement and wedding rings to a recent anniversary custom piece. I definitely recommend the team and the store, they have superb selection, reasonable prices, and I never hesitate about the quality. The best!These guys have been my jeweler for many years. Their staff is always very welcoming, and they are super helpful when I need something indeed special. From Christmas to birthdays our engagement and wedding rings to a recent anniversary custom piece. I definitely recommend the team and the store, they have superb selection, reasonable prices, and I never hesitate about the quality. The best! -
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Nicola W. Sent on 09/29/20235 out of 5 rating
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Amazing service
Buying a diamond eternity band from them was the best decision I made. The quality is impeccable and the price was great too. I am very much satisfied with my purchase and would love to recommend them to others.Buying a diamond eternity band from them was the best decision I made. The quality is impeccable and the price was great too. I am very much satisfied with my purchase and would love to recommend them to others. -
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Tiller B. Sent on 09/19/20235 out of 5 rating
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Kind and helpful
The customer service at this jewelry store is top-notch. Max assisted us so well with our gold wedding band purchase. He was prompt and efficient, and the options he offered were just what we wanted. Thank you!The customer service at this jewelry store is top-notch. Max assisted us so well with our gold wedding band purchase. He was prompt and efficient, and the options he offered were just what we wanted. Thank you! -
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Eleanor Y. Sent on 12/10/20235 out of 5 rating
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Great Selection
From now on, it will be the number one spot to buy jewelry! The best range of gold wedding bands and diamond eternity rings I saw anywhere. We found exactly what we needed, and we are very impressed with the level of service!From now on, it will be the number one spot to buy jewelry! The best range of gold wedding bands and diamond eternity rings I saw anywhere. We found exactly what we needed, and we are very impressed with the level of service! -
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Bryan F. Sent on 08/18/20235 out of 5 rating
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Simple and easy process
Getting wedding bands here was such an easy process! They have so many beautiful options to choose from and it did not take us long at all. We found exactly what we wanted almost immediately and the price was really great. I very much recommend this service to everyone!
Getting wedding bands here was such an easy process! They have so many beautiful options to choose from and it did not take us long at all. We found exactly what we wanted almost immediately and the price was really great. I very much recommend this service to everyone!
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Kaden S. Sent on 08/22/20235 out of 5 rating
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Great staff
The staff here is the best. They treated us so well from the moment we walked into their store. We were looking for a pair of matching platinum wedding bands and they showed us all of the options within our price range and were super patient with us. It was an amazing experience and I now recommend them to others.The staff here is the best. They treated us so well from the moment we walked into their store. We were looking for a pair of matching platinum wedding bands and they showed us all of the options within our price range and were super patient with us. It was an amazing experience and I now recommend them to others. -
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Ulfat M. Sent on 08/07/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Wonderful experience
I had such a great time shopping for a diamond eternity ring here today. Oksana was very welcoming and helpful. She asked me some questions about the type of ring I was looking for and was able to suggest some great options to show me a few rings based on my preferences which I truly appreciate. I got the one I loved the most and want to say thank you for such personable service!I had such a great time shopping for a diamond eternity ring here today. Oksana was very welcoming and helpful. She asked me some questions about the type of ring I was looking for and was able to suggest some great options to show me a few rings based on my preferences which I truly appreciate. I got the one I loved the most and want to say thank you for such personable service! -
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Kelly P. Sent on 10/23/20235 out of 5 rating
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Great service and selection
I just happened into this store while visiting my son and daughter in law. I wanted to buy a very nice timepiece for myself and we found this store—so glad we did. Talk about customer service! The floor man greeted and serviced us—what a wonderful experience. I had not planned on purchasing a Rolex, but that’s what I got. The salesperson was not pushy and was really knowledgeable about watches. It was pure pleasure. My family jeweler examined the watch well and complemented on a great deal. Thank you!
I just happened into this store while visiting my son and daughter in law. I wanted to buy a very nice timepiece for myself and we found this store—so glad we did. Talk about customer service! The floor man greeted and serviced us—what a wonderful experience. I had not planned on purchasing a Rolex, but that’s what I got. The salesperson was not pushy and was really knowledgeable about watches. It was pure pleasure. My family jeweler examined the watch well and complemented on a great deal. Thank you!
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Nic L. Sent on 07/18/20235 out of 5 rating
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Fantastic range of diamond wedding rings
Fantastic range of diamond wedding rings. You can find something for everyone here! And the prices are truly great! If you are still looking, I recommend stopping by here for sure, if they do not have the exact model you are looking for already, they will offer to customize one of their existing rings or even completely custom make it to your specifications. We customized the ring and I love how it turned out.Fantastic range of diamond wedding rings. You can find something for everyone here! And the prices are truly great! If you are still looking, I recommend stopping by here for sure, if they do not have the exact model you are looking for already, they will offer to customize one of their existing rings or even completely custom make it to your specifications. We customized the ring and I love how it turned out. -
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Julianne M. Sent on 06/27/20235 out of 5 rating
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Thanks!!!!
Buying a diamond engagement ring was a very special moment for me and I am glad I got to experience it together with them. The staff was very welcoming and accommodating. They showed me a variety of options within my price range and I found exactly what I was looking for here!Buying a diamond engagement ring was a very special moment for me and I am glad I got to experience it together with them. The staff was very welcoming and accommodating. They showed me a variety of options within my price range and I found exactly what I was looking for here! -
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Avery G. Sent on 06/29/20235 out of 5 rating
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Amazing experience
The pair of gold wedding bands we got here are a true dream come true. We were looking for something close to this option for almost a month and finally found it here. I want to say a huge thank you to their staff for making it such an enjoyable experience. You are the best!The pair of gold wedding bands we got here are a true dream come true. We were looking for something close to this option for almost a month and finally found it here. I want to say a huge thank you to their staff for making it such an enjoyable experience. You are the best! -
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Joni H. Sent on 01/24/20235 out of 5 rating
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Fantastic experience
We bought diamond wedding bands here today and the quality is outstanding. Mark went over the top to ensure we were happy with our purchase. We very much appreciate it and would like to recommend this place to everyone looking for a set of wedding bands!We bought diamond wedding bands here today and the quality is outstanding. Mark went over the top to ensure we were happy with our purchase. We very much appreciate it and would like to recommend this place to everyone looking for a set of wedding bands! -
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Amanda W. Sent on 05/23/20235 out of 5 rating
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Great Jewelry Store in the Heart of Manhattan
My husband and I found a really stunning ring that captured the essence of our love, and we are thrilled with our purchase. ItsHot is a must-visit for anyone looking for exquisite jewelry in New York!My husband and I found a really stunning ring that captured the essence of our love, and we are thrilled with our purchase. ItsHot is a must-visit for anyone looking for exquisite jewelry in New York! -
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Sean B. Sent on 05/10/20235 out of 5 rating
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A Special Band for A Special Day
I purchased a diamond wedding band from this jewelry retailer, and I am absolutely thrilled with my choice and how the band looks and feels. The band is stunning, and the quality is top-notch. I can't wait to wear it on my special day and beyond!I purchased a diamond wedding band from this jewelry retailer, and I am absolutely thrilled with my choice and how the band looks and feels. The band is stunning, and the quality is top-notch. I can't wait to wear it on my special day and beyond! -
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Takiesha B. Sent on 04/19/20235 out of 5 rating
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Very satisfied with my diamond eternity bands
The new diamond eternity band I bought at ItsHot on 48th Street is breathtaking. It truly is a timeless piece of jewelry that I will certainly cherish for years. I couldn't be happier with my purchase!The new diamond eternity band I bought at ItsHot on 48th Street is breathtaking. It truly is a timeless piece of jewelry that I will certainly cherish for years. I couldn't be happier with my purchase! -
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