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Weddings

Island Pictures Jamaica Reviews

Island Pictures Jamaica

Island Pictures Jamaica

James Hill, JM
2.9 out of 5 rating, 34 Reviews
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Reviews

2.9 out of 5 rating
2.9 out of 5 rating
34 Reviews
58% recommend it
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    2.8 out of 5 rating
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    Val D. Sent on 09/19/2021
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    A true professional!

    We booked Island Pictures Jamaica through our hotel to video our 30th anniversary vow renewal ceremony. Had no idea that it would include a full video shoot on the grounds of the hotel that would result in a mini movie of our special day! The video and sound quality was outstanding, as was their professionalism and ease to work with!
    Highly recommended!!!
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    Tania L. Sent on 09/19/2021
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    Best in Jamaica

    Loooove the Videos. Everald has been absolutely awesome from the first initial conversation to the final video.
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    Taedeen S. Sent on 06/18/2019
    5 out of 5 rating
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    The best in Jamaica!

    Let’s talk about quality, professionalism and the personal touches that goes into his work. I was over so happy with the end results. Everything was beautiful and perfect. Highly recommended!
  • illustration stars

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  • A
    Amanda S. Sent on 01/26/2019
    5 out of 5 rating
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    Excellent Video

    We hired island pictures to do our wedding video and we were just blown away by the quality of work that was put into our video . We were very impressed with the professionalism and work ethic of Everald and his team . He was always very responsive to emails and messages about queries and be ensured that the product was delivered in the time frame stated in the contract. Honestly he captured all the right moments without being intrusive or overbearing . My husband and I only have one regret we didn't book video for the entire event only for the ceremony and cocktail as we were worried it would have been intrusive however Everald (Island pictures)and Andre from (Weddings by Andre designs) are very professional and you won't even know that they are capturing these wonderful moments .Thank you Everald!!!
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    Jodie Sent on 04/17/2018
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    Everald at island pictures was brilliant from start to finish! He responded quickly to our emails before our wedding, & coming from the uk we felt reassured he was going to do a great job for us! :) on the day of our wedding we felt relaxed having him around and was really friendly and polite! We have just received our video less than 7 weeks after our wedding and it is perfect! Exactly what we wanted to capture our day!
    We can’t thank Everald enough! Would definitely reccomend!!
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    Tianna Sent on 08/09/2017
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    Everald, I think were going to get married again so you can do another video shoot! Its beautiful - -you put so much heart in the way you told the story.

    Excellent Job
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    Nastassia Sent on 10/26/2016
    5 out of 5 rating
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    Working with Everald on our wedding day was absolutely wonderful! He did a superb job in capturing all the wonderful moments! He went above and beyond. Was lovely working with him. We love the final product of our wedding video and would recommend Island Pictures Jamaica for your special day or any event! Trust us, you won't be disappointed.. Really amazing work!

    - Nastassia & Jesse
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    Jody Sent on 11/30/2016
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    Everald was exceptional. Very professional, almost like they weren't there and captured all my VIP moments. I am thrilled with the end product!!!
  • User2712264 Sent on 08/04/2016
    5 out of 5 rating
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    Everald and his team were amazing, I appreciate every moment they have captured in our renewal of vows in Jamaica. I love the trailer video that was amazingly put together, we've shared it with everyone and those who were unable to make it, all got a taste of what they've missed. Everald and our photographer worked very well together to ensure that the video and photos were amazing and uniquely captured. Thank you
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    Laurie Sent on 09/21/2011
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    Everald was AMAZING. He was non-intrusive to the photographer, but still captured so many great moments and memories on film. I'm so glad we did this, because now we can show the ceremony and reception to our family and friends who couldn't be there, and we will have this video footage to cherish forever to show our future children, and to enjoy ourselves from time to time down the road....

    An important tip if you are on the edge, teetering with your budget on booking a videographer ---- even if you only got to see the video ONCE, it would be better than never seeing it at all.... Island Pictures in Motion has great value, and the product turned out beautifully. I'm so happy with my last minute decision to bring him in, and I strongly recommend the work of this true artist!
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    Emma S. Sent on 10/21/2019
    4.8 out of 5 rating
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    Awesome Awesome

    Awesome awesome awesome! I saw a few of Everald’s work and knew he would have made me cry after reliving my wedding. He told our story so beautifully.

    Attention to details. We love love love our wedding film and 5th anniversary, look out for us Island Pictures Jamaica.

    Thank you so much!
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    Brielle Sent on 10/10/2017
    4.8 out of 5 rating
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    Everald did an amazing job with our wedding video! He was professional and even fulfilled our request to make a shorter fun clip of all of our guests dancing.
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    Ricardo Sent on 11/05/2017
    4.8 out of 5 rating
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    I cannot imagine what our wedding day would be like if we didn't have all our unforgettable and precious memories captured in such an awesome, fun and romantic way by Everald Waugh. Many of my friends told me they even cried after viewing our wedding video. ^_^

    Excellent Excellent Excellent Job Island Pictures Jamaica and much love goes out to Everald Waugh. You are one in a million. Keep up the quality work. #verydelightedcustomer
  • Jody
    Jody W. Sent on 04/04/2019
    4.4 out of 5 rating
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    Great Quality Work

    Very professional, flexible and reliable. I love the wedding footage that he captured for us, video quality is amazing and I love our social media video clip.
  • Deepsoul
    Latoy Sent on 10/12/2016
    4.4 out of 5 rating
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    Everald is very professional and willing to accommodate any budget. He is very friendly with a a great smile and heart! He is a master at what he does...my wedding video goes beyond expectation! I watched it 10 times in one day...Great job Everald! you are Jamaica's best!!!!
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    Marvin Sent on 11/03/2011
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    Mr Waugh was very professional and courteous. Also his partner was was very easy to work with. Would definately recommend their services.
  • Kimberly
    Kimberly Sent on 03/28/2020
    2.2 out of 5 rating
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    The Good & the Bad of Island Pictures Jamaica

    I was referred to Everald to be our wedding videographer from our photographer. From our first email conversation he was easy to talk to and I liked that he responded to my emails within 24 hours, sometimes even within the hour. Everald was very professional and comfortable to be around as he captured every special moment of our wedding day. I also liked how well he worked with our photographer.

    The only cons of working with Everald came after our wedding day. Long story short, we received our video highlight and full video package weeks and months (3.5 months) after our Wedding when we were supposed to receive them 10 days after our wedding per our contract. During this time my husband and I both tried to communicate with Everald via email, messaging and phone calls. Everald would ignore us for the most parts or when he did respond it would be weeks later. We tried our best to be as patient as possible, but It got to the point where my husband and I requested a refund because we were tired of reaching out to him without any response. Only until after requesting a refund, we finally received a response back with our full wedding video via a Vimeo link. Our wedding video has some audio issues but at this point we are tired of going back & for with Everald. Unfortunately, in this situation the cons outweigh the pros so for this reason we would not recommend Everald/Island Pictures Jamaica for very important events such as weddings.
  • Glory
    Glory Sent on 11/23/2018
    1.8 out of 5 rating
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    Super disappointed I never got my video

    So I paid Everald for a package that included a 10 minute clip and all raw footage of the events. A year later, I still don't have it and he's stopped responding to my emails. What he DID give me was a 45 minute documentary that I did NOT ask for but he won't even refund me the pricing difference between what I paid for and what I got.

    Be VERY careful- if you look at old reviews you'll see that other people have said the same thing. I took a chance because he told me that he had a year where he fell behind, but literally it's been a YEAR and I haven't gotten the video I paid for, haven't gotten the raw footage of my wedding, and have literally been ghosted.

    I'm still trying to reach him- will update when I find out what's going on.
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    Stephanie B. Sent on 08/22/2020
    1.6 out of 5 rating
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    Do not book!

    Please pay attention to old reviews!!!

    My review is going to be long but there are so many details that I want to provide about my experience with Everald; who leads the team. I want to start off by saying the video was amazing, there is no denying that (the man is very talented). However, it’s been a FULL YEAR and I still have not received everything I paid for in my package.

    At first Everald seemed great, super responsive. I noticed that after I paid my deposit he stopped responding to my emails.... I’m not a super anal person so I let it be and didn’t think much of it. As the wedding was approaching I realized ALL of my vendors had reached out to me with questions and asking about any specific things I wanted done the day of the wedding. EVERYONE but HIM. I reached out to him and barely got a response... once again.. I am not a control freak, so I still let it be because I was obviously worried about last minute things I had to get and prepare while still home.

    The wedding day comes.. he emails me THAT MORNING that he had a family emergency and couldn’t be there but was sending someone in his place. Once again, because I am not an anxious person.. I took a deep breath and trusted that it would be fine because there was literally nothing I could do and because emergencies happen.

    Fast forward 5 months (January at this point).... my husband and I sent multiple emails, messaged him on Instagram, messaged him on WhatsApp... anyway we could possibly speak to him.. we even had to reach out to one of the guys on his team Andre, (we found him through Instagram) which was ABSOLUTELY insane for us to have to do... once we reached out to Andre is when he finally responded saying he would have the highlight video ready by the next week... that didn’t happen either.

    We finally got the highlight video but we also paid for a 20 min video and then a video of all the speeches and full ceremony as well as a Instagram highlight video (we got the Luxe package).

    Fast forward to April of this year (8 months at this point) and he finally sends the 20 minute film. This was after we continued to reach out to him.

    Fast forward to May and we finally get the video of our speeches.

    Fast forward to now... it’s past our one year anniversary and we still don’t have our instagram highlight video or raw footage.

    My husband and I understand that there is obviously a pandemic going on and people have been affected in different ways. However, if you look at the timeline you’ll see most of his irresponsiblities were before the pandemic.

    There is no denying that his work is amazing. I absolutely love my highlight video. However, the amount of effort I had to put in to get what I paid for was ridiculous. It’s sad that I still don’t have everything my husband and I paid for. He is extremely unprofessional.

    So please please really double think about using him for your big day. I am NOT THE ONLY BRIDE who went through this. I’ve spoken to other brides who went through the same thing and to this day haven’t gotten their video. Please reference old reviews on this site as well.
  • Kenetra
    Kenetra L. Sent on 03/21/2023
    1 out of 5 rating
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    Scam Artist

    Do not book! Please pay attention to the reviews. My husband and I booked with him before reading through the reviews and we deeply regret it. We got married September 2022 and we have yet to receive the footage from our wedding nor have we received any communication about when it’ll be ready-it’s March almost April 2023.

    Everald does not abide to the terms of his own contract and is a terrible businessman. I’m a very patient person and I held off writing this to hopefully resolve the issue in house first, but since we’ve been ghosted by him and have paid a deposit PLUS tipped him wedding day, I can no longer have patience. This is wrong. There are so many other talented PROFESSIONALS out there willing to delivery quality work and service. No one should have to go through this for a service they’ve paid for! Weddings should be memorable, I’m disappointed with Everald/Island Pictures Jamaica. Run future couples!
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    Kimmy Sent on 04/15/2022
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    He is a scam

    All I need to say, the older reviews already said it. DO NOT HIRE THIS VENDOR IF YOU WOULD LIKE TO SEE YOUR VIDEO. Yes, he seemed all nice on the wedding day but when it was time for us to get our video, the dude has GHOSTED US. It has been 5 months. HE IS A TOTSL SCAM.
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    Greg H. Sent on 04/20/2022
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    Scam and Silent

    Avoid this man like the plague! Read the old reviews and ignore the good ones and the social media posts. Like many here, I have not received any videos yet. He avoids phone calls, restricts your comments on social media, avoids emails. Now we are out a huge amount of money and have no footage of our day. Great service if you want to pay for nothing!
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    Jon G. Sent on 04/23/2022
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    Do not hire

    Everald shot our wedding 7 months ago. The only time I noticed him during our reception was taking selfies and videos of himself dancing. Not a problem, but when we never received our footage and emailed/called/messages him dozens of times, he sent us a terrible half-effort video.

    This man is the worst of Jamaica and hope no one has to deal with a shady character like Everald.
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    Victoria Z. Sent on 01/31/2020
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    No Video, No Response, NOTHING

    My guess would be that Everald produces wonderful work and videos, however he has not responded to emails, calls, texts, whats app, etc. from myself of my husband. We have been nicely communicating with him for months but he does not respond or even give a time line of when to expect our full video and what we paid for/ signed for. We have paid in full and have not received what we signed on contract for. We are so disappointed because we enjoyed our time with him at the wedding but we feel completely scammed and don't know what to do.
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    Jyla W. Sent on 06/23/2022
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    Terrible Vendor

    My husband and I booked with Everald for our 2020 wedding, which was obviously postponed due to the pandemic. Everald agreed to provide us with a refund (I have email documentation). This never happened and of course Everald is non-responsive. He ignores emails, calls, text, etc. BEWARE! Do not book with this vendor!!!
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