Integrity Party Rental Reviews
Reviews
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4.2 out of 5 rating
4.2
Good
12 reviews
Recommended by 83% of couples
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Quality of service 4.3 out of 5 rating4.3
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Average response time 4 out of 5 rating4.0
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Professionalism 4.3 out of 5 rating4.3
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Value 4.2 out of 5 rating4.2
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Flexibility 4.1 out of 5 rating4.1
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Tristen Sent on 07/04/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Everything went really smooth.
Loved the color of table cloths and napkins. -
Quality of service
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User1858338 Sent on 10/11/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We only ordered linens from Integrity but it was so convenient! They dropped them off at our location the morning of the wedding pressed and picked them up the next day. One less thing for us to deal with! -
Quality of service
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User1643284 Sent on 06/02/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Tables and linens were delivered on time and were very affordable! -
Quality of service
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User1150910 Sent on 05/02/20135 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Very happy with the tables, chairs, and linens ordered from Integrity! They were very flexible! Highly recommend -
Quality of service
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Audra Sent on 06/25/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Overall great experience! We ordered everything from China, to chairs, to champagne glasses! Everything looked so elegant, and it was exactly what i wanted. The great thing too was, i talked to the same person every time! Smaller staff, made it easier to get a hold of them if need be. -
Quality of service
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Amanda Sent on 02/01/20105 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Integrity is a great value for reception rentals! I would use them again -
Quality of service
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Alicia Sent on 03/08/20095 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Loved the tables/chairs/tablecloths we rented from Integrity! We were married on a lake 1.5 hours from their location and they delivered on Friday and picked up on Monday.... was wonderful experience. Thanks again, The Brant's -
Quality of service
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Amelia Sent on 06/15/20144.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
The chairs and tables were really nice. I didn't have to set up anything. They did it all. The dance floor was a little lumpy and small for the price. -
Quality of service
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Kelley Sent on 01/17/20094.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4.5 out of 5 rating4.5
Integrity did a wonderful job on my wedding! Not only were the employees a lot of help, but the prices we're better than anywhere else I checked out in Tulsa. When I went into their showroom to make my selection the woman was very helpful. She had a wide variety of ideas on different arrangements. I felt like she was a true "wedding pro". The day before the wedding everything was deliver with no problems and was on time. The men were very helpful in setting up everything for us. All items were clean and in good condition. The day after the reception the men came and picked everything up for us. I was very pleased with this vendor and would highly recommend them. -
Quality of service
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Michelle Sent on 01/02/20082.6 out of 5 rating2.6
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Quality of service 4 out of 5 rating4.0
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Average response time 2 out of 5 rating2.0
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Professionalism 2 out of 5 rating2.0
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Value 4 out of 5 rating4.0
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Flexibility 1 out of 5 rating1.0
The ordering process was great and the individual was very helpful. A month prior to the wedding we cancelled our order for a unity candle stand and confirmed this change 2 weeks prior to the wedding. However, no one ever took off the mother candle lighters, which we obviously did not need any longer. Then the items arrived the day before the wedding, with candle wax inside about 1/2 of the globes. Also, there were not any candles provided. In addition, one of the candelabras would not tighten properly, so if it was touched it would fall. So, after the rehearsal dinner we were left to run around Tulsa looking for votive candles, when most of Tulsa was without power. So, we were not able to find the votive candles and had to use tealight candles that my daughter already had. When I contacted the sales person at Integrity to let her know what had happened, she informed me that there was an additional charge on our account, when I had asked and paid the bill in full prior to the wedding. This charge was for the after hours pickup fee, since our church did not allow items to stay overnight. Why was this not told to me at the time I paid. She knew what church we were using and their requirements at that time? Then when I started to discuss the problems with the candles, candleabras, etc... the individual wanted to argue about how thorough she was about telling people that you had to provide the candles and could not have a candlelighter. I pointed out to her that I was there and they knew we had a candlelighter and rented us the lighter, why did she do that if she was so thorough. Then she said she would remove the pickup charge, but did not want to remove the unity candle charge we had dropped a month earlier and never received. And still we were being charged for the mother lighters that we never used, because they was not a unity candle. I am still waiting to see if the charges will be removed. While their prices are good and the initial contact is fine. You need to make sure that you are very specific the first time. Any changes seem to cause problems. -
Quality of service
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Christa Sent on 06/19/20142.2 out of 5 rating2.2
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Quality of service 1.5 out of 5 rating1.5
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Average response time 1.5 out of 5 rating1.5
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Professionalism 3.5 out of 5 rating3.5
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Value 1.5 out of 5 rating1.5
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Flexibility 3 out of 5 rating3.0
The chairs they delivered for our ceremony & reception were absolutely filthy. They had mud, dirt, and rust all over them. When we called to complain, they said that they would send someone out to clean them. But the guys only cleaned the seat portion of the chairs & they were still filthy. Finally after complaining As second time, they switched our chairs out with some others but even those were dirty. Thankfully my mother in law had brought bleach wipes & my entire wedding party worked on cleaning those chairs before the wedding. I will never ever use or refer integrity to anyone. -
Quality of service
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User1226991 Sent on 07/03/20130.5 out of 5 rating0.5
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Quality of service 0.5 out of 5 rating0.5
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Average response time 0.5 out of 5 rating0.5
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Professionalism 0.5 out of 5 rating0.5
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Value 0.5 out of 5 rating0.5
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Flexibility 0.5 out of 5 rating0.5
Terrible customer service. They did not stand by their word and were incredibly rude after their service went wrong and did not try to correct it or refund us. We will never use Integrity again for our events. -
Quality of service
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