INDUSTRY Reviews
Reviews
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Quality of service 4.7 out of 5 rating4.7
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Average response time 4.6 out of 5 rating4.6
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Professionalism 4.7 out of 5 rating4.7
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Value 4.6 out of 5 rating4.6
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Flexibility 4.7 out of 5 rating4.7
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Featured
Audra Sent on 05/04/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Perfect Day :)
We had our wedding at INDUSTRY in January and it was the most magical day! We toured quite a few wedding venues but once we walked into INDUSTRY, we knew it was the one. The vibe was exactly what we were looking for - very close to downtown Indy, brick walls, string lights, moody aesthetic at night, it was perfect! Another perk was INDUSTRY was beautiful enough that we really didn’t need much decor. From the start, the entire staff was so helpful and welcoming. We decided to go with the “Month of Coordination” planning package and it was one of the best decisions we made throughout the wedding planning process! Alisa was our coordinator and I cannot say enough nice things about her. She fully stepped in 8 weeks prior to our wedding but if we had any questions before that, she was always available and so helpful. I honestly don’t know what we would have done without her! She had so many great ideas and really helped with relieving our stress, during one of the most stressful times! The decor set up/tear down and having multiple people there making sure everything was happening on schedule/dealing with any issues was so helpful so we could actually enjoy ourselves and not have to worry about anything! We also worked closely with Alisa’s assistant, Meg, and she was amazing as well!! Cannot recommend INDUSTRY’s planning services enough! Our wedding day was the most perfect day - 10/10 recommend INDUSTRY for anyone looking for the same. :)-
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+15 photos
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Lisa Sent on 02/11/20255 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Son's Wedding
This place went over and above. The place was decorated beautiful and the staff was absolutely the best. Let the staff plan your wedding they did amszing and took so much of our to do list. Highly suggest this place. -
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Shelby Sent on 09/11/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Stegelmann Wedding
We had such an amazing experience with Industry and their team, ESPECIALLY our planner Alisa! Our wedding was the most beautiful night of our lives thanks to Alisa and the team at Industry! Alisa was on top of everything from the beginning, she took SO much stress off of us during the planning process and the day of was so magical for the both of us thanks to her attention to detail and professionalism. Thanks for making our dreams come true!
The Stegelmann's -
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Doug Sent on 10/24/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing Service
The venue was amazing. The event coordinator was incredibly organized, professional and friendly. She went above and beyond the call of duty, and the bartenders were outstanding. Great service is becoming a lost art, but the staff at the Industry restored my faith that it still exists. -
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Paige Sent on 09/23/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Best Venue Ever
We recently got married here last Saturday and the entire day could not have went more perfect. We had our ceremony, cocktail hour and reception here at INDUSTRY as well as booked partial planning with Alisa. Everyone throughout the entire team went above and beyond to ensure our day went perfectly. Alisa was my savior throughout this process as someone who who did not know what it took to plan a wedding. Although the venue can be considered on the higher side every bit was worth the investment! Their in house bar package was also so convenient and everyone loved our customized signature cocktails! I am so happy with this venue and would recommend it to everyone! -
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Jessica Sent on 01/25/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great Venue!
Industry was the first and only venue we looked at for our winter wedding because as soon as I saw it, I fell in love! Not only is the venue gorgeous, the staff is amazing as well! I cannot say enough good things about our wedding coordinator, Alisa. She was a life saver! Definitely choose Industry for your next event! -
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Bryan Sent on 12/15/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The best in the industry
We loved our experience with Industry as our wedding venue. The venue staff was very easy to work with and they were with us every step of the way. They helped make our wedding the best day possible -
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Laura Sent on 08/14/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The venue is absolutely stunning and the staff is great!
Our wedding day was extremely smooth and the staff made the entire wedding process so easy! We loved it! -
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Becky Sent on 05/21/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We love Industry!!
Picking Industry as our venue was one of the best decisions that we made for our wedding. The entire Industry staff is kind, responsive, flexible, and goes above and beyond. Our day of coordinator was Alisa, and we cannot say enough good things about her. She seamless facilitated our day and kept everything running smoothly. As for the space itself... it's beautiful! We loved the industrial look with the lights, and we were able to have the garage doors open for a lot of our evening which made it so nice for guests to spread out. We also loved that we got to pick all of our own vendors. We were able to save so much money by going with our own vendors than we would have if we picked a venue where you had to go with their pre-set things. Overall, we loved Industry. If you're on the fence about booking... just do it! You won't regret it. -
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Nora Sent on 02/02/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing Wedding Venue with Industrial Vibe!
We absolutely loved hosting our wedding at Industry! We toured Industry over 2 years ago and from the moment we stepped inside we knew it was the venue for us. Our wedding planning was a bit of a roller coaster due to Covid but Industry and our planning coordinator Alisa made the process completely stress-free. 2 years later we finally had our big day and it was absolutely perfect. Alisa helped us with all of the logistics and put my mind at ease so that we could enjoy our celebration! It was absolutely beautiful and we received so many compliments on the venue. Some of my favorite aspects of the venue were: having the venue for a full 24 hours, the coordination package, the bridal suite (stunning!), the industrial vibe, free parking, and being able to choose our own caterer if we wanted. I would definitely recommend Industry! -
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Lauren Sent on 11/02/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Incredible
Can't say enough good things about this venue. I came prepared to put things together all day in between hair and makeup and Alisa and her team took care of EVERYTHING - laying out table cards, favors, putting the ceremony space together, etc. Our day went SO smoothly from getting ready to ceremony to reception to clean up. The venue was unique and beautiful and truly impressed all of our guests. As we booked way in advance and during the pandemic, there was some staff turnover between coordinators but everything was seamlessly transferred and communication between everyone was great. We also had the most stellar speciality cocktail (blood orange dark and stormy) and truly just had the most amazing, unforgettable night. We can't thank Alisa and the Industry team enough. -
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Christina Sent on 09/08/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Guest at Wedding
The venue was absolutely beautiful! Loved the industrial feel with exposed brick and open layout. The staff were all friendly and happy to help guests with any needs. Bathrooms were super clean and well stocked throughout the night. We loved attending our friends wedding at the Industry! -
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Ryan Sent on 08/16/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Fantastic Experience
I was contracted by a Bride to deliver DJ services at INDUSTRY for her wedding. The venue staff was fantastic, and professional from the time i walked into the space. They were extremely flexible with some Ideas that I had in order to make the day flow a little better and they also worked with me to ensure the Bride and Groom had a fantastic time. As a DJ load in and load out is always a concern and they made everything super easy allowing me to back my van up right to a Garage door allowing for super speedy load in. I hope to work again at Industry as a DJ and would definitely look to use this event for any event in the near future.
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Katharine Sent on 10/23/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely Perfect!
We just had our wedding at INDUSTRY on October 15th and the whole night was perfect! The venue itself with the exposed brick and market lights set the mood and made the need for decorating very minimal. This location was perfect since we could have our ceremony, cocktail hour and reception all in one place and still be in separate areas of the building. The flexibility in picking our own vendors as well as them providing a list of "epic vendors" was unique to every other venue we looked into. We would highly recommend this venue for your wedding. -
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Evonne Sent on 05/26/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Attention to detail with a beautiful backdrop
We loved everything about working with Abby at Industry and the others on staff as well. Every detail was covered, they made the process so easy and fun. The building is amazing, we received so many compliments! Abby set all of our decorations out and everything looked awesome. I've recommended Industry to so many people. They have events there all the time, so we continue to visit and say hello to the wonderful staff there! -
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Alex Sent on 03/29/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great to work with
Great experience. Every question we had was quickly answered. Staff was super friendly and helpful. We had a Friday wedding and they were nice enough to let us in early Thursday to get the majority set up that day. Would recommend to everyone. -
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Emily Sent on 12/27/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding venue, coordination and beverage
We had such a wonderful experience using INDUSTRY as our wedding venue and coordination! I was immediately drawn to the building's large windows and exposed brick. It's truly a beautiful venue. What really sold me is that we were able to to hold the ceremony, cocktail hour and reception all in the same building while each having their own separate spaces. Not to mention the "getting ready rooms" we used for hair and makeup. INDUSTRY was able to comfortably hold our 200 guests while still accommodating the 4-piece band and a large dance floor. The space looked beautiful, and I mean BEAUTIFUL, during our mid-December evening wedding.
The coordination service deserves its own paragraph. Wedding coordination was not something I had put much thought into before I began planning my own. I guess I'd always assumed that my wedding would be fairly simple and wouldn't require a ton of work the day-of. This is actually laughable now. Because of Andrea, our INDUSTRY coordinator, I was able to show up to the venue at 9am and remain totally and completely relaxed the entire day. My mom even got to do the same! Andrea completely handled the decor setup, vendor coordination (band, florist, catering, rentals), room flips, tear down and so much more. We had several meetings leading up to the wedding day where we planned the timeline, floor plan and answered all of my many questions along the way. I truly cannot recommend INDUSTRY's coordination enough. -
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Meghan Sent on 06/19/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Love This Venue!!
Absolutely love this venue!!! Everything from the look of it to the staff was perfect. Abby, Melissa and Sarah were so easy to work with and super responsive and flexible. Industry allows you to truly make your wedding day be your own vision with very few restrictions on what is allowed. Be sure to rent the photo booth -our guests had so much fun with it!! Our day was perfect and having it at Industry helped make it that way. I would not have changed one thing about my day!! -
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Robyn Sent on 04/08/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Zacharias Wedding 4/6/19
Unique/amazing wedding experience. Great to have wedding and ceremony all at one place. Great amount of space so our guests weren’t cramped. Photo booth was a total hit at our wedding. Staff was amazing and accommodating. Abby is just amazing. It was a perfect day and perfect venue!!! -
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Kelli Sent on 12/10/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfect wedding and team!
We walked into Industry for a tour two days after they officially opened (Nov 2017). Sean, one of the owners, toured us around a half-completed industrial building. We put a huge amount of trust into what Sean told us they'd be completing in time for our wedding (Oct 2018), but the venue still just felt right. The part that was completed was absolutely gorgeous, so we had reason to believe he'd stick to his word. Also, at the time, there weren't really any local employees to Industry. We were nervous, but we could tell how passionate Sean was about the wedding industry and this venue, so something told us to just go for it. There were a few snags along the way as Industry began to learn the ropes of doing business in Indianapolis - but with the very few snags we had, the Industry staff went ABOVE AND BEYOND to make things right for us. Our wedding coordinator Abby was absolutely amazing and worth the extra coordination fee. She made sure our day was absolutely perfect. During the cocktail hour, a bridesmaid's dress got caught in something and ripped "beyond repair." Thinking she'd go through the whole reception in leggings and a t-shirt, Abby and her assistant worked behind the scenes to completely resew the dress. I was absolutely astonished at her commitment to our day. I feel like we became family with the team at Industry - if I could go back in time, I would absolutely choose Industry as our venue again. -
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Jessica Sent on 11/12/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Worth every penny
The venue was seriously amazing! Abby, our coordinator was the best and made everything so easy! The venue is absolutely beautiful and only minimal decorations were needed to make the place amazing! Great space, including the bridal suites and the bar service is unbeatable! Couldn’t have picked a better place for our special day! -
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Kylie Sent on 07/09/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We got married at INDUSTRY on June 16th, 2018 and absolutely LOVED hosting our reception at this venue. It is absolutely beautiful and we couldn't have been more pleased with how the day turned out. Abby, our "client concierge" from INDUSTRY was very helpful in answering our questions. Everything from start to finish went smoothly on our wedding day and we didn't have to worry about a thing. The main reason we booked INDUSTRY is because they allow you to use whatever vendors you want, which is so rare for venues as we found out. Also, it is a huge space which allowed us to invite all our friends and family and not feel like we had limitations. It is such a gorgeous venue - once you visit, you will want to have your wedding there! -
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Katy Sent on 03/20/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We looked at wedding venues for 5 weeks and finally landed at the INDUSTRY for our last visit. As soon as we walked into the space, we knew it was our future wedding venue. The space just caught our eye- it is absolutely beautiful and becoming more beautiful with every renovation. A very welcoming crew greeted us and gained our trust from the beginning. Every step of the process has been easy with a very responsive crew and a very helpful coordinator provided to us by the venue. We can even bring our pups to the venue to celebrate our big day with us :). We couldn't be happier with our decision to go with the INDUSTRY and cannot wait for our wedding! -
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Corben Sent on 02/05/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
INDUSTRY is the venue that fills a major void in the wedding industry. First and foremost, I will tell you that when you plan something as big as a wedding, the most important piece is doing business with people you trust. The team at INDUSTRY are those people! From start to finish they have been amazing to work with and incredibly transparent - always looking for ways to help and providing amazing suggestions on how to cut costs and still make everything in your wedding "ideals" possible. Transparency is not a common theme in the wedding planning space but it is at INDUSTRY. Another amazing feature that INDUSTRY offers is a fantastic wedding planning team that will be there for your everyday questions and support. They are happy to help provide advice, suggestions, help bid down vendors and provide overall fantastic support and make sure your wedding day flows smoothly with no hiccups. This is hands down the best trio of wedding events in Indianapolis - best facility/space, location and support team. -
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Nathan Sent on 02/05/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I looked at 20+ venues across Indianapolis while we were searching for our perfect venue and Industry checked off all the boxes for my fiance and I. The team customized the entire experience for us so that we could have the perfect reception. I would highly recommend giving them a visit. -
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Alyssa Sent on 05/16/20254.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best day ever!
INDUSTRY was everything we wanted and more for our wedding day! It was the perfect venue and the team was so accommodating for our larger wedding size. The open concept of the space made for a beautiful ceremony and reception, and the ability to bring in our own vendors allowed us to be creative and have some fun with our wedding day itinerary. Alisa, our planner through INDUSTRY, supported us every step of the way and truly helped our vision come to life! She made the day of the wedding seamless and made sure we only had to focus on enjoying ourselves and all our guests. We cannot recommend INDUSTRY enough, and if you choose this venue, make sure to work with Alisa, she is the best :)-
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+6 photos
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Rhonda Sent on 01/18/20244.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
A beautiful venue, and highly recommend coordinating services
My daughter chose Industry for her wedding, and it was absolutely beautiful! Our event coordinator, Anjulie, was kind, organized and professional. I never saw her stressed, she was calm and reassuring through the entire process, and helped everything run smoothly the day of. We had a great experience at Industry, I highly recommend both the venue and the coordinating services! -
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Allie Sent on 11/01/20234.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
We had our dream wedding at INDUSTRY
In July 2023 we had our dream wedding at INDUSTRY! Everything was so perfect from the coordination to the actual celebration! Alisa was our client concierge, and she helped us so much throughout the planning process and made our wedding weekend so stress-free! INDUSTRY staff was overall incredible during our event as well because they set up decorations, coordinated with other vendors, tore down and packed up for us, and we didn’t have to worry about a single thing. The space was also very clean and spacious! The cost of renting the space is in my opinion on the pricier side, but that is how the wedding industry is nowadays, so it would be hard to find a place with the same amenities at a better price. Overall, we have zero regrets or complaints and would definitely recommend to anyone who wants to get married in downtown Indianapolis! -
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Anne Sent on 01/18/20194.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Wonderful Experience
Our experience with INDUSTRY was wonderful. We were actually one of the first 10 couples to book the venue, and did so before construction was even complete. In fact, I only saw the space via FaceTime while my parents did a walk-through because we live out of state.
I instantly fell in love with the industrial feel, and really liked the entire concept of making the space your own by bringing in your own vendors. I was having a hard time finding spaces in the Indy area that allowed for this flexibility, so this was a huge plus for us. It really is a blank canvas, and we took advantage of that. But I've also seen it look just as beautiful with really minimal decor.
We booked our wedding over a year out, and considering the space was not yet complete, I knew that we would encounter a few changes along the way. One of the biggest changes was that INDUSTRY became the required beverage vendor - after we had already booked our bar service through our caterer. I was a little nervous, but the team immediately put me at ease. They took care of the logistics, matched the price of our current contract and worked with the caterer to amend our previous beverage contract. They exceeded our expectations, and our open bar was a huge hit. The bar staff was AWESOME, too.
Because I was planning our wedding from Boston, I purchased the coordination services, and I never once regretted doing so. My coordinator Abby was amazing from the day we met up until hours past last call on the night of our wedding. She was responsive, helpful, organized, thorough and just everything you would want from a wedding coordinator. She worked on so many logistics that I will never even know about, and I didn't have ONE stressful moment on our wedding day. Seriously, not one. That would not have been the case without Abby.
All in all, our wedding was truly the best day of our lives. There is a long list of vendors who made that a reality, and INDUSTRY is undoubtedly one of them. -
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Lee Sent on 10/03/20184.7 out of 5 rating4.7
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Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 4.5 out of 5 rating4.5
We recently celebrated a wedding reception at Industry. The actual ceremony was held in another location. The event was a spectacular success. The facility was amazingly beautiful, and the fall sunset streaming through the windows as the evening began was a sight to behold. The entire Industry team were supportive throughout, with special nods to Ashleigh and Miranda (our coordinator). If we had a dollar for every positive comment that we received from our guests about the venue, we would be taking a much-needed post-wedding vacation.
We served 200 guests, with a full dance floor. I would say that any more might be problematic, as we were very cozy. Not cramped, but cozy. Given the former industrial aspect of the space, the acoustics for the wedding speeches were a bit challenging for folks at the back of the room. The music was fine, but spoken words were harder to decipher. Suggestion to turn speakers towards crowd for speeches, or at least perform a pre-speech sound check.
Due to Indiana liquor laws, Industry must provide the alcohol. Kind of a bummer, as flexibility was one of the reasons that we chose Industry. We found their options to be sufficient and their prices acceptable. Went with the premium liquor and wine package, and once again received many positive comments.
Word of warning, the Industry folks are very responsive to emails and questions sent via their web site. Leverage this, and do not rely on telephone contacts. We learned early that was not the way to go. -
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Linda Sent on 10/26/20234.6 out of 5 rating4.6
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
The Most Amazing Place Imaginable
We fell in love with Industry as soon as we saw it. We were beginning our search for a venue for our wedding and had no idea we would need not look any further than one place! It is stunning with its huge windows and doors, exposed brick everywhere, and large space. We have had endless comments from our wedding guests about how beautiful Industry is.
We also booked a month-of coordinator at Industry, Anjulie Farmer. She met with us several times throughout the year and then took over all coordination the month of the wedding. Anjulie made herself available to answer questions any time we had any, was extremely helpful during our planning, and had thoughtful, creative ideas. But what stands out the most was the work that she and her assistant did on the day of our wedding, which far exceeded our expectations!
Anjulie was outstanding at keeping everything organized and on track, and we are so very grateful for her decorating skills. She worked quickly and efficiently for almost 12 straight hours and was still smiling at the end of it!! We could not be any more pleased with the job she did; she is excellent.
For anyone in search of the perfect venue, look no further. Seriously. -
Quality of service
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Travis Sent on 08/28/20194.6 out of 5 rating4.6
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
A great option for DIY - make the wedding you want, as big or small as you want
Industry is a really cool venue. It's on trend and allows the freedom and flexibility to put together a beautiful ceremony and reception, courtesy of Design the Day. The pricing is fair, the staff is easy to work with, and the bar options are terrific. Andrea was great to work with and we were really happy we chose to go the route with Industry.
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Quality of service
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Mikala Sent on 11/28/20182.6 out of 5 rating2.6-
Quality of service 3 out of 5 rating3.0
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Average response time 2 out of 5 rating2.0
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Professionalism 2 out of 5 rating2.0
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Value 3 out of 5 rating3.0
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Flexibility 3 out of 5 rating3.0
Beautiful Venue, Poor Communication
I want to start with what was wonderful about Industry. The space- it is so beautiful and needs little decoration to have a lovely event. They totally came through on their promises for a great finished space (we saw it long before it was finished). The tables and chairs are also lovely and fit the aesthetics of the venue perfectly. The bride and groom suites are awesome and way nicer than any other venues we’d looked at. The day of the wedding there was good communication and flexibility to accommodate things we had asked for. Our client concierge was pleasant and easy to work with from the first time we met her and I always felt like she cared about us and our wedding. We elected to pay for an open bar with beer and wine using Industry Beverage Service and the service was good and met our expectations.
Let me begin this portion by saying I debated writing a review at all because I hate the idea of hurting someone’s business with a negative review, but an employee with one of our hired vendors for the wedding said if I didn’t review them honestly then they may never learn. The venue is quite expensive, but for the location and promise of 100 parking spots downtown, it was worth it to us. I double and triple checked that the parking lot would be protected from Colts tailgaters, which we were promised and was outlined in our contract, and when I pulled up to the door to unload wedding decor, a man I’ve never met before ran up to my car telling me to park “over there” and that it would cost money to park there. When I told him I was the bride and I paid a lot of money for this parking lot he backed down. I heard murmurs from our guests that we had run out of parking spots and many of our guests had to park far away and Uber to our wedding. This was very upsetting to me since we had approximately 120 guests and maybe 70-80 cars at the most, so my worst fear had come true and spots really had been sold to tailgaters. Also upon arrival, it was discovered that there was puke in the parking lot from the wedding the previous evening and was never cleaned up, even though I was told it would be taken care of before my guests arrived along with the 30+ cigarette butts around the front door.
Leading up to the wedding there were multiple breaks in communication which led to a lot of stress for my husband and I. We talked to different people within the company all over the country throughout the whole planning process. At one point regarding a change to our alcohol contract we talked to 5 different people, 3 of which we had never heard of before. It was very frustrating to never know who to contact about different things, so I hope they will improve this for future clients. Because they have locations across the country, they also have offices across the country so if you pay by check, your checks might be forwarded to another state. In our case, a check was forwarded and “lost”, so we wrote another which was cashed and were assured it was noted in our account that if the other check was found, it would destroyed. Well, on our honeymoon the second check was cashed and my husband’s account was over drafted. I will commend their efforts to resolve this within 1-2 hours of learning of the issue. I know they did everything to make sure it didn’t happen, but it did because of the strange organization of the company and bad communication errors that happened from beginning to end in our experience.
If you can afford the coordination provided by the venue, I recommend Industry because you would not be subject to all the communication mishaps that we had. If you are a DIY bride on a budget, I’d consider other options or clarify that the communication issues have been resolved. At the end of the day we had a beautiful wedding and received multiple compliments. -
Quality of service
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Emily Sent on 08/10/20182.3 out of 5 rating2.3
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Quality of service 2 out of 5 rating2.0
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Average response time 3 out of 5 rating3.0
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Professionalism 1 out of 5 rating1.0
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Value 3.5 out of 5 rating3.5
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Flexibility 2 out of 5 rating2.0
I would like to preface my review by saying that I do events for a living. I have extensive experience with most of the venues in Indianapolis. All that to say this is not my first rodeo and I realize that in any given event space is unique and there are bound to be hick-ups no matter how well things are planned. You prepare as best you can and try to be flexible as appropriate.
Industry is exactly what my husband and I were looking for when we started planning our wedding. The ability to choose our own vendors was a major selling point. But as we continued the planning process we encountered challenges at nearly every turn. I am not going to get into the nitty gritty because honestly it is a laundry list and it seems like with every review the Industry team has a rebuttal for every single point of complaint or contention. Sure there are extenuating circumstances sometimes BUT sometimes it is more professional to accept the criticism and work to do better.
And I guess that is my take away for Industry and anyone who is considering this venue. They need to do better, the opportunity is there and if they correct some of these issues not only will the venue thrive but the people that come after us will be SO much less stressed planning their event. Because having our event at Industry was far from a walk in the park.
Read the other reviews and trust the opinions of those who’ve actually hosted events at the venue(not just the positive reviews of friends and family associated with the venue) because the lesson we learned was that if it seems too good to be true it probably is.... -
Quality of service
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Marcia Sent on 06/14/20180.5 out of 5 rating0.5
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Quality of service 0.5 out of 5 rating0.5
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Average response time 0.5 out of 5 rating0.5
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Professionalism 0.5 out of 5 rating0.5
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Value 0.5 out of 5 rating0.5
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Flexibility 0.5 out of 5 rating0.5
Warning read your contract WORD for WORD before you sign . Married at this venue 4/21/18 - I must say the venue will EVENTUALLY be gorgeous .Coordinator was very rude to several of my vendors and myself throughout the entire process. On my actual wedding day we wanted to use the projector (extra fee .. that's fine) when our DJ went to plug up it failed - come to find out the projector wasn't even wired. So my DJ had to spend a hour wiring the projector from the ceiling - over to wall. Industry still decided to charge us when there equipment wasn't even wired to use. Website and contract says their is no curfew yet they turned on the lights at 1130 pm forcing people to leave. Overall MY VENDORS made my wedding great. For Industry and Coordinator showed 0 effort into making things right for things promised upfront -
Quality of service
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