INDNGRL Entertainment Reviews
Reviews
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Trina Sent on 08/02/2022
Everything was Lovely
INDNGRL Event Planner was very professional and instrumental in putting my mom’s 65th birthday party together. I look forward to working with her in the near future. -
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![Valerie]()
Valerie Sent on 08/02/2022Sent from Heaven
Charity and her team Divine and Parker were amazing and made the day perfect. They went above and beyond with planning for the day of and were extremely organized (even brought me a fan for my outdoor wedding)I had them set up all my event decor and it was perfect. I also had some transportation issues with my event decor and Charity swooped in to make it seamless. Her response rate was within the hours every time. She takes everything off your plate the day of. I cannot say enough about this team. If you don’t choose INDNGRL , you will be missing out! -
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![Santina]()
Santina Sent on 06/13/2022Great service loved the experience.
Excellent service, great price will be using again. -
Parker Sent on 01/03/2019
Great Job We were very happy with their services that was provided through the company and we will choose them again in the future!
We were very happy with their services that was provided through the company and we will choose them again in the future!
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![Kevin]()
Kevin Sent on 01/02/2019It really was a pleasure
From our first interaction with Charity the service was impeccable. She responded to all our questions and concerns, offered solutions and was available through the whole process.. we always felt confident leading up to our wedding day. During our wedding we heard nothing but compliments from our family and wedding party. The additional service of having her team pack up our items and bring yo our home was invaluable, we left for our honeymoon without a thing to worry about. Charity and her team are the best! -
User2249236 Sent on 07/30/2015INDNGRL wait staff was awesome! They arrived on time and went right to work! They were such a blessing to us, doing whatever needed to help make the bride & groom wedding reception a success. I will definitely use their service at our next event and highly recommend them to others. Thanks Monique! You and your staff was superb! -
![Natasha]()
Natasha Sent on 05/24/2015Charity made sure that everything for my event was top notch. The chip and candy bar. My son's favorite chips and candy were provided. The bartender was very friendly, courteous and professional. I did not have an issue at all, set up was done ahead of time. I will definitely use the company again. -
![David]()
David Sent on 08/02/2022Unethical business owner (named Charity) - AVOID!
Took a good faith deposit and then refused to refund with almost a year's advance notice. Owner (named Charity) took advantage of a terrible situation. No compassion whatsoever. Chairty incurred no expense and delivered no service, yet felt entitled to keep the money. Unbelievable. No other vendor did this. She was the only one. -
![Meredith]()
Meredith Sent on 08/29/2023DO NOT HIRE, unless you like someone to drink on the job while taking your money.
TLDR: Charity dropped the ball with day of coordination and took multiple shots (vodka and tequila) at our wedding. Her unprofessionalism was not only noticed by family and friends, but other vendors as well. DO NOT HIRE, unless you like someone to drink on the job while taking your money.
We chose to hire “INDNGRL” for day of coordination services, event staff, and bartending for our wedding. We have nothing bad to say about the staff or bartender, they were amazing throughout the evening! However….several issues arose with Charity.
While she came across as communicative and professional leading up to the wedding, that all seemed to fade away after the final payment was made.
We are still unsure if this was due to having overbooked herself, not being fully prepared for our event, or if she no longer cared after she got the remaining money due.
An overview of what we paid her for:
1. Final decor check (not set up). Things were overlooked and had to be corrected by family members and friends. Some items never got set up.
2. Oversight of cleanup. We are missing 20 fabric tablecloths, our cake topper, and several glass vases. Other items were mistakenly discarded, but these were definitely not meant to be thrown away.
3. Responsible for the event permit and enforcing venue rules and regulations. Our venue was beer/wine only, strictly no liquor. Knowing that liquor was not allowed on the premises, rather than instructing people to remove the liquor that managed to get inside the building, she instead asked members of our wedding party for liquor and proceeded to take multiple shots. Her assistant also took a shot.
We hired her to be professional and carry out her duties, uncompromised. We struggle to understand how someone can simultaneously be professional and fulfill their job obligations while also drinking on the job. Other vendors commented on her unprofessionalism.
After confronting her about the drinking, she claimed she only drinks if invited to. None of the guests we spoke to can corroborate that story. Instead, they shared our shock over this behavior. Charity claimed that company policy allows for 2 drinks to be consumed during an event, however, after reviewing our signed contract and her company’s website, we found no evidence or mention. Most importantly, this was not discussed prior to the event.
She is also the kind of person to juggle 10 events in a weekend (her own words), which makes you wonder how much of a priority your event is compared to others, and whether or not the details you have painstakingly thought out will be executed. Our details sure weren’t.
Lastly, the lack of remorse was the final nail in the coffin. Maybe it’s cliche, but my husband and I feel somewhat cheated out of our money because we don’t feel like she did the job we paid her to do. Luckily, our family stepped up to fill the gaps and made certain we were unaware of her behavior during our wedding.
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