In The Scene Limousine & Partybus Reviews
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In The Scene Limousine & Partybus
Phoenix, AZReviews
4.4 out of 5 rating
4.4 Good
4.4 out of 5 rating
12 Reviews
88% recommend it
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Quality of service 4.2 out of 5 rating
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Average response time 4.7 out of 5 rating
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Professionalism 4.3 out of 5 rating
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Value 4.3 out of 5 rating
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Flexibility 4.4 out of 5 rating
Awards
12
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User2516763 Sent on 01/25/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Excellent service! Highly recommended!Excellent service! Highly recommended! -
Quality of service
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Jolene Sent on 11/29/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Quality Service at the best price! Keith was the driver for my daughter's wedding, he confirmed with us the day of the wedding, customized the service and gave us his contact number in case of changes. He was prompt and very professional !Quality Service at the best price! Keith was the driver for my daughter's wedding, he confirmed with us the day of the wedding, customized the service and gave us his contact number in case of changes. He was prompt and very professional ! -
Quality of service
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Abigail Sent on 04/28/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
GREAT transportation service. They were totally on time, and most certainly safe drivers. It was a luxurious ride from our wedding to the hotel. And in the morning, they were on time again, taking us to the airport in more than enough time. 5 stars!GREAT transportation service. They were totally on time, and most certainly safe drivers. It was a luxurious ride from our wedding to the hotel. And in the morning, they were on time again, taking us to the airport in more than enough time. 5 stars! -
Quality of service
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Rebecca Sent on 03/05/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We booked a 16-20 person Escalade Limo to transport some of our wedding guests from our venue to the after party we hosted at our hotel. We booked the limo a little late (within a few weeks of our wedding) since we did not originally plan to host an after party. I submitted a quote form and received a call back within 24 hours and spoke with Rachel. I was impressed with Rachel's knowledge and excellent customer service. Our driver sent me a text the day of the wedding so that I would have his contact information (much appreciated) and was ready and waiting for us at the end of the wedding. The driver was friendly and punctual. I highly recommend In The Scene Limousine!We booked a 16-20 person Escalade Limo to transport some of our wedding guests from our venue to the after party we hosted at our hotel. We booked the limo a little late (within a few weeks of our wedding) since we did not originally plan to host an after party. I submitted a quote form and received a call back within 24 hours and spoke with Rachel. I was impressed with Rachel's knowledge and excellent customer service. Our driver sent me a text the day of the wedding so that I would have his contact information (much appreciated) and was ready and waiting for us at the end of the wedding. The driver was friendly and punctual. I highly recommend In The Scene Limousine! -
Quality of service
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Brittni Sent on 01/21/20115 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We used them for limo transportation after our wedding and we had a great experience. The driver was nice, patient and flexible. There was plenty of space inside and had a great time.We used them for limo transportation after our wedding and we had a great experience. The driver was nice, patient and flexible. There was plenty of space inside and had a great time. -
Quality of service
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Kathry Sent on 06/27/20105 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
In The Scene Limousine was wonderful.The car is simply stunning, in immaculate condition, and yes, even has AC. After our ceremony, we came out to the car and were greeted with a red carpet and bottle of champagne. I seriously cannot say enough good things about In The Scene Limousine. I would recommend them in a heartbeat.In The Scene Limousine was wonderful.The car is simply stunning, in immaculate condition, and yes, even has AC. After our ceremony, we came out to the car and were greeted with a red carpet and bottle of champagne. I seriously cannot say enough good things about In The Scene Limousine. I would recommend them in a heartbeat. -
Quality of service
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Britney Sent on 04/14/20095 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The ride was great. It was very comfortable. The driver seemed to know his way around the city very well. We definitely recommend their service.The ride was great. It was very comfortable. The driver seemed to know his way around the city very well. We definitely recommend their service. -
Quality of service
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Amanda Sent on 02/20/20094.9 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 4.5 out of 5 rating
Our wedding was wonderful and added to the great day was the beautiful limo and very nice driver!Our wedding was wonderful and added to the great day was the beautiful limo and very nice driver! -
Quality of service
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Esperanza Sent on 02/10/20104.7 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 3.5 out of 5 rating
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Flexibility 5.0 out of 5 rating
Our driver was awesome! She was on time and added to our day of happiness.Our driver was awesome! She was on time and added to our day of happiness. -
Quality of service
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Deon Sent on 07/09/20123.9 out of 5 rating
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Quality of service 4.0 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 2.5 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 3.5 out of 5 rating
Perfectly fine service. No frills, no extras. They were polite and prompt, and able to pick us up early when requested. Vehicle was fine, they upgraded us to the SUV... which we didn't actually love (kinda wanted the whole in the limo feel), but was fine. For the price, super-fine. :-)
Response to "In the Scene": I do recall we booked on a 3rd party site after receiving an email from Wedding Wire. (Was a cool feature and gave us a choice of transportation vendors and prices) We had recently booked a sedan for a night out with another company - and it was perfect. Certainly smaller than the limo, but black with the tinted windows and had that special limo-like-experience feel. I had that same image and expectation in mind when we booked with In the Scene. Please don't get me wrong, the SUV was lovely and clean and prompt. But it didn't have the same feel as the sedan or limo. I understand the SUV is an upgrade and most folks would probably be thrilled - it just wasn't what was expected.Perfectly fine service. No frills, no extras. They were polite and prompt, and able to pick us up early when requested. Vehicle was fine, they upgraded us to the SUV... which we didn't actually love (kinda wanted the whole in the limo feel), but was fine. For the price, super-fine. :-)
Response to "In the Scene": I do recall we booked on a 3rd party site after receiving an email from Wedding Wire. (Was a cool feature and gave us a choice of transportation vendors and prices) We had recently booked a sedan for a night out with another company - and it was perfect. Certainly smaller than the limo, but black with the tinted windows and had that special limo-like-experience feel. I had that same image and expectation in mind when we booked with In the Scene. Please don't get me wrong, the SUV was lovely and clean and prompt. But it didn't have the same feel as the sedan or limo. I understand the SUV is an upgrade and most folks would probably be thrilled - it just wasn't what was expected.In The Scene Limousine & Partybus's reply:
Thank you for your review - nice comments - I guess my only question is you ordered this reservation off a 3rd party website (like a Expedia.com) and booked a Towncar (sedan) so I guess I'm confused where you indicate you had hoped for a "limo experience" when a sedan/Towncar was ordered. Thanks! -
Quality of service
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Matt Sent on 12/29/20132.4 out of 5 rating
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Quality of service 1.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 4.0 out of 5 rating
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Value 1.5 out of 5 rating
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Flexibility 0.5 out of 5 rating
The limo broke down during the bachelor party (the front axle snapped) and in response In the Scene Limousines offered basically nothing in compensation and quoted the service agreement stating that they were not liable for any mechanical failures. I complained but they showed no particular interest in satisfying the customer.
While the limo was good quality and the driver was professional & nice, their approach to customer satisfaction leaves a terrible taste in my mouth. I recommend you avoid In the Scene Limousines.The limo broke down during the bachelor party (the front axle snapped) and in response In the Scene Limousines offered basically nothing in compensation and quoted the service agreement stating that they were not liable for any mechanical failures. I complained but they showed no particular interest in satisfying the customer.
While the limo was good quality and the driver was professional & nice, their approach to customer satisfaction leaves a terrible taste in my mouth. I recommend you avoid In the Scene Limousines. -
Quality of service
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Matthew Sent on 04/14/20101.8 out of 5 rating
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Quality of service 0.5 out of 5 rating
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Average response time 2.0 out of 5 rating
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Professionalism 0.5 out of 5 rating
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Value 2.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
The transportation portion (party bus) was outstanding. Definitely a great time. However, the DRIVER ruined the entire night. He was not professional at all, drove unsafe, complained the whole night, got mad that we wanted to extend an hour, and then tried to ask for a TIP after all that. BOOOOO this place!!!!The transportation portion (party bus) was outstanding. Definitely a great time. However, the DRIVER ruined the entire night. He was not professional at all, drove unsafe, complained the whole night, got mad that we wanted to extend an hour, and then tried to ask for a TIP after all that. BOOOOO this place!!!! -
Quality of service
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