Impression Bridal Reviews
Reviews
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4.3 out of 5 rating
4.3
Good
175 reviews
Recommended by 86% of couples
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Quality of service 4.3 out of 5 rating4.3
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Average response time 4.3 out of 5 rating4.3
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Professionalism 4.2 out of 5 rating4.2
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Value 4.3 out of 5 rating4.3
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Flexibility 4.2 out of 5 rating4.2
+37
User photos
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Araceli Sent on 02/28/20265 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Said Yes to the Dress!!
My stylist Jazmin Casper was amazing!!
Very professional, friendly , and knowledgeable.
Her talent to connect with her bride was incredible.
What a great asset to Impression Bridal team. -
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Debra Sent on 09/08/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wonderful and Exciting
My dress was all that I could imagine and more! When I came in to pick out a dress they made me feel so comfortable and important! I wasn't just another bride but the only bride! The experience was amazing! -
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Chelsea Sent on 12/05/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Gorgeous dress at reasonable price
When first entering this store I thought there was no way such gorgeous wedding dresses would fit my budget. However, the amazing Ericka was able to stick within my limits and find the dress of my dreams! The only suggestion I would make to future brides and bridesmaids is consider sizing up as I and all but one of my bridesmaids had to let out their dresses or difficulty fitting it the day of. Would definitely recommend for gorgeous dresses with great quality fabric at a reasonable price! -
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Miracle Sent on 07/05/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
#Jerni2Grays 6.30.22
My dress was absolutely stunning! This was the second shop I went to and my sale consultant found THE ONE! It was a great experience and I truly felt like a Queen on my big day! 🖤 -
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Linda Sent on 05/04/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Bought the first dress I tried on!
I was recommended Impression Bridal by a coworker who also bought her dress there, and since then have recommended this store to two other brides who also found their dream wedding dresses! Lexi was our stylist and she did an amazing job selecting dresses within my budget that perfectly fit the description of what I was looking for. For each dress, Lexi was very intentional in identifying what I liked and didn't like about the dress, and selected more dresses based on how I felt. She helped me find my perfect dress below my budget of ($1200). I also did my alterations with their in-house seamstress, Anna, and she did an excellent job. Although I felt that the alterations were a bit pricey ($500 to get a lot of inches taken off the bottom and the chest area, two bustles, and strap length adjustment), the dress really fit me like a glove by the end of it and I felt that it was worth it. They have a HUGE selection of dresses and I have no doubt that many more brides will find their dress here! -
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K'nara Sent on 01/23/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing experience
My dress came on time and was amazing! I decided to go with alterations from somewhere else but my overall experience was great! -
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Niki Sent on 03/18/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Highly recommend
I had never tried on any bridal gowns and was a little overwhelmed when I first came into my visit. I am not a typical bride and do not enjoy the wedding planning process and wasn't excited to try on any dresses at first. I initially made an appointment and was asked to explain my personality so I could have been paired with someone that complimented me. I am so glad I was paired with Cristina. Cristina took the time to get to know me and my vision for my wedding day. I had 4 other family members with me and she was so patient with hearing me and my family's questions and concerns. Cristina gave me the reassurance I needed and was confident that I was going to find my dress. Turns out, I did find my dress and had the best experience at Impressions because of Cristina and her enthusiasm to help me. I highly recommend making an appointment at Impressions and if you can, try to have Cristina help you find your dream dress :) -
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Arieal Sent on 03/16/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Zhariah the G.O.A.T.
This place is absolutely amazing. My stylist Zahari is the best!!! She was so patient and understanding and knowledgeable about all the gowns. She completely got me!! I tried 3 other boutiques but couldn't find exactly what I wanted. It's like every dress was missing that one thing. I thought I had an idea of what I wanted, but Zhari proved me so wrong lol. There are so many beautiful dresses here and she was determined to check off all my boxes. I found MY DRESS and had MY MOMENT!!!
Thank you so much, you ladies were awesome. -
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Allison Sent on 12/05/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
They were so helpful!
I picked out my dress so fast and then realized I wanted sleeves. So their seamstress ADDED SLEEVES!! So beautiful. The sleeves literally MADE. The. Dress. Pix attached.-
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+6 photos
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Gína Sent on 12/04/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Gorgeous dress and wonderful alterations
I found the perfect dress here. It was a bit small but that was my motivation to get back into shape. Marta did my alterations and add the special touch I wanted with the corset in the back. She did an amazing job and when I picked up my dress yesterday, it fit like a glove on me and looked exactly as I envisioned myself. It was beautiful! Thank you for doing such an amazing job, Marta! I love my dress. -
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Haylee Sent on 11/18/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Memorable!
I worked with Christina to find my wedding dress here. I had already been to another store and wasn't feeling hopeful as all wedding dresses looked the same to me. However, Christina took the time to get to know me, my family and friends that were with me, and what decisions had been made about the wedding at that point. The first dress I tried on at Impression ended up being my wedding dress. It was the only dress where I pictured myself walking down the aisle to my husband. You really do get that "feeling" and it's surreal!!
When it came time to get my bridesmaids dresses, of course I wanted to go back to Impression Bridal. They had a wide selection of beautiful gowns and my bridesmaids all found one without any problem.
Alterations with Anna, for both my wedding dress and the bridesmaids dresses, went without a hitch. Anna definitely knew what she was doing and had everyone looking stunning when the big day finally arrived.
I'd recommend this place to anyone! -
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Christina Sent on 09/02/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Fantastic Customer Service!!
Loved working with Impression Bridal. The customer service was above and beyond in helping me choose the absolute perfect dress and tailoring it EXACTLY to how I wanted it! Definitely recommend!!!-
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+3 photos
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Jalissa Sent on 08/27/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
More Than Perfect...
I visited the Baybrook store location. Immediately upon my arrival I was met with smiles from ear to ear. They were very friendly and I felt super comfortable with all the ladies in the store. My stylist met with me regarding the details that I envisioned for my dress. She chose a total of four dresses for me to try on - in which the fourth dress resulted in the perfect gown for me. My bridal party expressed that I was a fan of Beyoncé and the Impression Bridal team began to play all Beyoncé songs - that really set my experience over the top!!! It really made me feel like that care about their brides and will go above and beyond to make their day very special. After selecting my dress, they thanked us for coming in and told us that they had a really great time servicing us & we made their day (the Beyoncé girls in all pink). It has been a complete pleasure working with them and I look for ward to an even better experience when I go in for my fittings :) Thank you Bridal Impressions Baybrook!!!! -
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Carolina Sent on 08/12/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful wedding gowns
Beautiful wedding dresses I saw at a wedding expo. They put on a great show, I can't wait for my appointment -
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Martina Sent on 05/17/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My fairytale dress
I had my dress custom made by Impression Bride at Baybrook Mall in Friendswood TX., and I must say it was the most beautiful wedding dress I could have created! The staff was very friendly and professional, including Marta the seamstress who was my dream come true, and she altered my dress to perfection! I felt just like Cinderella! -
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Sheila Sent on 05/16/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
No Better Shop
Impression Bridal just happened to be the first bridal store I visited and I found THE DRESS! I could not have been assigned a more perfect stylist, Alyse. She made the entire process easy and not once did I feel rushed. She really listened to what I was looking for in order to find what I had envisioned for my big day. I did not want to take the dress off! They really have something for everyone here. I started the appointment feeling overwhelmed because my wedding was only a few months away but everyone was very accommodating and put me at ease. I cannot wait to rock my Yumi Katsura! -
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Carol Sent on 03/09/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Grandmother of the bride
T. T. Taylor at Impressions near the Galleria was a very professional and knowledgeable bridal consultant. She gets to know the bride-to-be and guides her to find the dress of her dreams. It was a great experience. -
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Yamel Sent on 02/24/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Very Great Experience
I loved this place, made me feel so special, the staff is so professional and a BIG Thank you to Bianca for all the help and patience she had with me and my family. She made me feel so comfortable and took the time to actually listen to me and what I wanted. -
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Marlena Sent on 10/03/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The ladies at Impression Bridal were so helpful and kind to me. They helped me find the dress I loved and worked with me since I was out of state! -
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Myrna Sent on 08/14/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Alyse was fun and quirky. We had a great time finding a dress. No pressure and lots of patience. Thank you !! -
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Evelyn Sent on 03/05/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I loved impressions bridal, Leslie was so great! My dress was stunning they had a huge selection and all alterations can be done in store which is a huge plus for me! I’m so excited for my wedding and they made choosing my dress so special. -
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Kaitlyn Sent on 10/07/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
If you are are a bride and looking for your dress and your bridesmaids dresses I highly recommend Impression Bridal in Kennesaw! My stylist Vicki was amazing! She listened to what I wanted and made suggestions when I needed her to. The entire staff was nothing but wonderful. They all helped show me what looked best on me and didn’t just try to make a sale. I truly felt like they cared about me and my wedding day. I had been to another bridal shop and the people were so unfriendly. I had been so frustrated but then I decided to stop by and check them it. I am beyond glad I did because I got the most beautiful dress and veil! I cannot wait to go back and see Vicki to look at my bridesmaids dresses. Thank you so much Impression Bridal!! -
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Naureen Sent on 09/12/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I bought bridesmaids dress from there last month. Margaret helped me to pick out the perfect dress she was very helpful and sweet. I would love to go back to buy more dresses from there in the future -
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Emily Sent on 08/15/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great experience with Impression and their staff! -
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User2999863 Sent on 02/08/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Impression Bridal was the absolute perfect place to find my wedding gown. I ended up going to their outlet because we had a small budget, and there was an incredible selection. The staff was wonderful and attentive, and allowed me to bring a group of my friends to be with me for the appointment. I found a stunning dress for a seriously outrageously low price. I also ended up taking the dress to the Impression Bridal near the Galleria for alterations, and they were incredible there too! They changed the top of my dress because it was too big, and it came out PERFECTLY. They were all so kind and attentive. I cannot recommend them more highly. -
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Logan Sent on 12/31/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had the best experience at Impression Bridal! I stumbled into the store one day without an appointment looking for bridesmaid dresses. Cristina helped find exactly what I want, which was a dress I definitely would not have picked off the rack on my own. She then told me that she wanted to help me find my dress! I made an appointment to come back a month later and she took her time with me (over 3.5 hours!) to make sure I found the perfect dress. The dress I ended up choosing was the last dress I tried on that Cristina had also picked out! The entire team at Impression knew my name & my mom’s name as I came in multiple times for fittings over the next few months with Anna (their amazing seamstress!). My mother even found her dress at Impression with the help of Taunie, the manager of the store. I would recommend them 1000 times over! -
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Melissa Sent on 05/13/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I have nothing but good things to say about Impression Bridal. I was a little nervous about walking in without an appointment, but I felt very welcomed as soon as I walked in. Tauni went above and beyond to help me find the perfect wedding dress and I can't thank her enough. She treated me like her own daughter and made sure I felt comfortable throughout the whole process. Every little detail of buying the dress was taken care of with ease, including setting up the alterations appointment months down the road and knowing exactly what to expect for the cost of alterations. Thank you for all your help, Tauni! I wouldn't have found the perfect dress without your expertise and guidance. -
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Kristyn Sent on 11/24/20155 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
From the moment I walked in I was treated like how a bride is meant to feel. They also accommodated my party of 7 comfortably. Jen is my stylist and she knows her stuff. She pulled several dresses for me to try on (even allowed my mother and sister to put one of their own picks into the mix) She would ask me questions about what I liked and didn't like about each one I tried on (probably 6-7) She listened to me and made me feel comfortable in my own body (I am not a skinny bride, size 16) She also didn't put me in dresses over my budget. I ended up getting a custom dress and detachable train that Jen is designing! -
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Lyndi Sent on 11/17/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The store is gorgeous and I have never seen more beautiful dresses! If you want a high end wedding dress that is absolutely stunning...this is the place to go! -
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Ashley Sent on 10/07/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My dress was so perfect and perfect price too! Thank you! -
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Ashley Sent on 09/26/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had spent the almost 3hrs at David's Bridal searching for a dress! The ones that actually fit me were 1000's of dollars! So i put them up and went across the street to Impressions. As I walked in I was greeted kindly. We were on a very tight schedule so we needed a dress that was pretty much my size. So they guided us to the section of already altered dresses. Within 2 mins I pulled a dress from the rack and said this is it! I tried the dress on and it was a perfect fit! Incredible! Needless to say I looked like a princess in that dress and felt like a queen! The dress was marked half off and i saved a lot of money! I recommend coming here first before anywhere else! -
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User2183803 Sent on 06/17/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Before I walked into Impression, I had a bad weekend before of trying on dresses. The place I went to was extremely busy, there was no space for me to walk around, and the employee assisting me could only talk to me a moment about the dress because she was helping others. So my hopes weren't too high before entering Impression. But instantly I knew this place was different. I was greeted and was allowed to choose some dresses from the racks. As I tried them on, I liked them, but didn't love one in particular. Then, another employee described a dress to me that they had, which was what I was looking for. She brought it out of the back, I tried it on, and that was it! They not only did an excellent job of helping me find my dress, but also did well with the alterations. I'm short and petite, so lots of changes needed to be made. The woman altering my dress was very picky (which I like) about making the exact changes she needed to in making my dress perfect. And it was! -
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Crystal Sent on 04/29/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My bridal appointment was perfectly lovely. Very sweet, patient, attentive ladies work here. This salon is in the country compared to Atlanta but have a very welcoming staff. -
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Jasmine Sent on 04/26/20155 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I loved working with Sacha at Impression Bridal! She was the best of all of the dress consultants I met with on my dress buying journey. She made me feel so relaxed, and she made my experience so enjoyable! She even sent me a thank you card the week after buying my dress! She is a bride herself, so she understands. Everyone loved my dress and I am still getting compliments on the look I put together with Sacha's help! -
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Lorraine Sent on 01/14/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I did not purchase my bridal gown from Impression Bridal. However, my consultant was very helpful and friendly. I would definitely recommend this boutique to friends and family members that are in search of quality bridal wear. -
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User1992500 Sent on 12/31/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The original dressed I purchased came in and I know longer liked it. impression bridal worked with me on getting another dress 2 weeks before the big day! All they wanted was a happy bride and that's exactly what they got a SUPER happy bride! The new dressed I got was absolutely gorgeous!! Thank you!!! -
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Albrina Sent on 12/29/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I went to two other bridal stores; the first one was pricey and the second one had bad customer service. When I got to Impression Bridal, the ladies were warm, receptive, professional and caring. The store also gave me a discount on my dress, and made some minor alterations to make my dress more of my style. I will never forget everyone there that helped me. -
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Myia Sent on 12/29/20145 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
They have beautiful dresses! Know what you want prior to going in? I'm sure they have it! You will truly leave an impression on your guests. I did! -
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Stefanie Sent on 12/28/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great selection of dresses and accessories for the bride to be. Went to Impression Bridal after looking for a veil and tiara with no luck at so many other bridal stores. Thank you to the manager Hilda and sales associate Cristina for helping me find the perfect veil. After walking in the first time I let Hilda know what I was looking for and to my surprise they had the perfect veil. I didn't end up purchasing that day because I thought I wanted to see more options at a different store, but nothing else compared to the veil I found at Impression Bridal. Once back I decided on the veil and got help in purchasing the tiara which went perfect with my veil and dress. Thank you again Hilda and Christina for your great customer service and patience with a very undecisive bride. -
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User1977686 Sent on 12/19/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Found my perfect dress here! The ladies there were so nice and made me feel very comfortable and special while trying on dresses! -
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Asia Sent on 12/12/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Lots of dresses to choose from, reasonable prices, -
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User1961555 Sent on 12/09/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Selection was the best and alterations were incredible! The seamstress they used added a corset! So talented. -
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Valerie Sent on 12/05/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had a great experience at Impression. It's where I found THE DRESS. I am over the moon about my dress and everyone there was amazing when I did find it. I can't wait to share my pictures in it. Kristy was great!! -
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Annette Sent on 11/26/20145 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The choices for dresses here are seemingly endless. There were so many beautiful options for a bride to choose from. Prior to looking through dresses, Jess (my stylist) talked with me about what I liked, didn't like, style, price range, etc. Jess was so helpful and fun throughout the entire process. The dress and beaded jacket I decided on were perfect. I worked with their seamstress for the needed alterations. She did a wonderful job and even helped fix my veil.
Would definitely recommend to anyone looking for their perfect dress. -
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Cindy Sent on 11/07/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Laura and the staff especially the tailor bent over backwards to make my special day beautiful. -
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User1903022 Sent on 11/03/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I loved the entire experience with Impression Bridal. The dress selection is incredible, the lighting in the building set that elegant type mood and the staff is awesome!! My daughter found this beautiful, unique, vintage style lace dress for only $900. We looked at many bridal shops in the Houston area, Impression Bridal was my favorite of all places. I highly recommend you consider Impression Bridal. -
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Ashley Sent on 10/29/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wonderful!!! They helped me pick out the best dress! Also helped me with all my bridesmaid dresses. Love doing business with them. -
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Latrice Sent on 08/28/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My Dress was beautiful! Impression Bridal had a great team of people that helped me find the wedding dress of my dreams! -
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Andrea Sent on 08/26/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Incredible bridal boutique with many beautiful bridal gowns to choose from. The best part of the boutique is not only the gowns but also the consultants and the staff, they truly make the difference and make sure you have an unforgettable shopping experience. Very professional and personal consultants helped me choose the gown of my dreams and helped dress the rest of the bridal party. -
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Paul Sent on 07/30/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
They were super flexible even though I was a long distance bride and had a very quick time frame for planning the wedding. They worked with me on getting things done quickly and treated us with a very personal touch. They helped me find a dress that was more beautiful than anything that I thought I would find. -
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Keele Sent on 07/22/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had the pleasure of working with Debbie at Impression by Bay Brook Mall! She was amazing! My dress was perfect for me! -
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Rita Sent on 07/01/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Said yes to the dress and this was the 8th bridal store I went to! The first dress that I tried on was it for me and my wedding consultant Lindsay was amazing! -
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15A4C8E6460F6Aeb9Bdaf5Eea4E12917F7558Eff Sent on 06/04/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I was able to get my wedding dress off the sale rack for 60% off and it was be decommissioned, so I got a deep discount for a $2000+ dress. Ask for any clearances or sales that they currently have they have no problems helping you with those too. -
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User1564035 Sent on 03/22/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
They were very helpful & professional, helped me find a dress I loved without pushing anything on me that I wasn't looking for. -
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Amanda Sent on 03/15/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The staff helped me find my dream dress within my budget -
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Tryphena Sent on 12/27/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The service and customer care was truly outstanding. -
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Kimberly Sent on 12/17/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
They were WONDERFUL at helping me pick out my dress. Would recommend to a friend! -
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User1432408 Sent on 11/04/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Had a beautiful selection of dresses at great prices! Dress came in quickly, about the time they said it would when I ordered. Seamstress did a great job with alterations. The only confusion I had was when the dress came in for the Dress Presentation appointment, they did not have the seamstress available so I set up a follow up appointment for that. But the presentation appointment was fun, brought along girlfriends and champagne! -
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Reatta Sent on 10/30/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Love my dress! And Samantha was great! -
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Kristy Sent on 10/27/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great selection & very nice. Alterations are way overpriced. Loved my dress. -
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User1332316 Sent on 09/16/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Very lovely shop. They helped me find the right dress by not only listening to what I said I wanted, but also by encouraging me to step outside my comfort zone...which led to the perfect dress. -
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Ellen Sent on 08/25/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Debbie is wonderful. She is very responsive and professional. Impressions Bridal has a wide selection. Great place to shop. -
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Lynn Sent on 08/24/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
There are not enough nice things to say about this place. After my less than pleasurable experience with the competitors across the street, I was beyond thrilled to find Impression Bridal. What a difference crossing the street made. This store is beautiful, their dresses are amazing, and their staff was too good to be true. I had my fairy tale experience and I finally feel like a real bride. I urge you to visit Impression and see for yourself how fantastic this place is, ask for Teri, she was my sales consultant and she made my day. -
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User1298237 Sent on 08/22/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Planning a wedding is a lot of work! It's awesome when you find a place that is both enthusiastic and helpful. Impression Bridal was just that for me. This is my second wedding (never thought I would do it again) and thankfully my experience couldn't have been better. Teri was my stylist and she was so down to earth. She listened to all my wants and needs, and even helped me to stay under budget!!!! Super important when you don't want to break the bank. Can't wait to show off my gorgeous gown next week to my family, friends, and most importantly to my sweetheart. Love, love, love this store ... go there if you too want a fabulous experience. -
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User1297596 Sent on 08/22/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had the most amazing time...the selection was by far the best I have seen....the staff was knowledgeable and so so friendly....Victor was so funny and everyone that works there seem to love being their...I was happy to have bought my dress at there... -
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Abbiegail Sent on 08/11/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Debbie was wonderful! I found my perfect gown at Impression Bridal. Everyone that works there is very professional. I will be recommending them to everyone! -
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User1182257 Sent on 06/28/20135 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Being a young bride on a tight budget, I did not believe I would be able to afford the dress of my dreams. Impression bridal made that dream come true! Their store was clean, well-organized, and their staff were amazing. I bought my dress, veil, a replacement veil when I changed my mind and exchanged my first one, and had my alterations done there, including adding bra cups into the dress all for under $1,500. My dress wasn't even the cheapest one there. Believe me, I called around to stores with the vintage lines of dresses that I liked, and most of the other places that carried them started their prices around the $3,000-$5,000 range. Half of my bridesmaids also bought their dresses there and received discounts! Everything looked fantastic! -
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User1202523 Sent on 06/16/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Impressions Bridal was wonderful working with my 7 bridesmaids on their dresses. Delivery took quite a while but we had plenty of time. I would definitely use them again and I wished I had used them for my dress. -
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S Sent on 05/14/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I'm giving the Impression Bridal store near the Houston Galleria a glowing review, but that is in large part due to Tauni Fenton, one of the higher-ups who happened to be in the store the day my mom and I first came in and who worked with us throughout the whole planning process. My dress was a mermaid style gown, absolutely beautiful, and best of all it was priced very reasonably - $1100, not including alterations. Seriously, this dress was amazing, and so much better than some of the $2000+ dresses I saw at other stores. Anyway, I think we were very lucky to have been in when Tauni was there because her service was OUTSTANDING. To be honest, at least one of the other staff members we worked with (the manager) was not the most competent fellow (he didn't really solve problems very well, and he seemed to care more about my mom's fashionable handbag than our alterations), but Tauni has no patience for incompetence and her service is probably some of the best we have ever received. She made sure she was at every alteration, made sure the seamstress made our dresses as perfect as they could be, and even gave us both a complimentary premium press.
With regards to the alterations, admittedly the seamstress, Lynn, did a terrific job (especially on my mom's dress, which needed a total upheaval), but she can be very tricky to work with. I kept insisting that the bust of my gown be taken in because it made me look like I had an artificially large chest, and she kept protesting, pretty much implying that no bride wants to look flat-chested on her wedding day. Her behavior was pretty ridiculous and I called her out on it, but the best part was Tauni, who was always our advocate and always made sure we were happy and comfortable. And in the end, the bust was taken in as I wanted.
So - my dress was beautiful, the alterations were extremely clean and professionally done (although the seamstress has no customer service skills), and Tauni's service was top-notch! -
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Charisse Sent on 05/14/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Impression was the second dress store I went to after David's Bridal...which I would NEVER recommend going to. As soon as I walked into Impression, I was in awe. The dresses were B.E.A.U.T.I.F.U.L. I was just blown away with the designs and customer service! After getting Debbie, the bridal associate, I was even more convinced this place was the one. I was gonna find my dress here. Which, I did. I got a high-low dress which wasn't even one I picked out to try on. Debbie brought it to me after I had found the dress...so I thought. It was a "fun" one to try on and amazingly enough, was the one we all cried over. It was amazing. Ordered it that day! We also got our bridesmaid dresses from there which were STUNNING! Ordered them in coral with a silvery/grey sash. They fit the girls perfect! Got the groomsmen tuxes through them even though I don't think they will be offering that anymore....and for good reason. They company they used, Jim's Tuxedos, made mistakes over and over. Luckily for me, it was just in the color of the vest and tie and within a day, they had it fixed. They are amazing. I love the customer service level and Debbie....was an angel. :)) -
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Steph Sent on 04/09/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I came to Impression Bridal after a terrible experience with Davids Bridal(the customer service there is horrible and incomparable to Impression)
I did not have an appointment, but the girl at the front desk was still very helpful, allowed me to look around and took a few moments to find me a stylist. She introduced me to Noelle and I immediatly knew i was in good hands. Noelle was very attentive and knowledgable (which made me feel super comfortable with her.) She listened, did not seem at all pushy and was more worried about finding me a dress that I truly loved and not just trying to make a sale. I was not planning on actually purchasing a dress the day that I went in but because of the great customer service and experience she provided me with, i couldnt say no...I also knew that i wouldnt be able to go anywhere else, find an amazing dress like the one that i found and walk away feeling this great about the experience i had while there. I would recommend Impression to ANY bride! They truly care about the bride and her vision and make it a point to make you feel that way! -
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Melissa Sent on 03/24/20135 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Karina and the Impression Bridal staff were absolutely a dream come true! When I visited the store after I purchased the dress, most consultants greeted me by name and were extremely courteous and helpful! Karina my consultant made the process of choosing stress free. I had always dreamed of going to Kleinfeld to buy my wedding dress, but there with Impression Bridal you receive the same experience if not better! -
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User1093204 Sent on 02/18/20135 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I have to rate this a perfect score because i cant complain about anything. I look at other bridal stores and coming here was a good decision. The dresses they have for the price they ask was more then good enough for me to get what i wanted, 2 dresses! I got to change during the wedding after my ceremony, and both of the dresses was a hit. Got raves for it and the surpise change took in well. The fitting went great and custom order a lil snug to go along with the dress. Got last min shoes and jewlery all at a great price. Everything was ready when said and handling my bridesmaid was great because they could not all make it at once. It was as lil stress as can be for handling something so important to a bride, what she wears! -
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User1444563 Sent on 01/25/20135 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
When I came in with my appointment, everything was perfect from the get-go. I was looking for something simple for a beach wedding [still in the process of picking a venue]. My mother, bridesmaids and myself picked out three dresses to try on. My stylist, Jessica, picked one choice that I wouldn't usually pick. I tried on my three with no success. When I put hers on, my face lit up and I knew that was the dress! I was measured and ordered my dress. Jessica was exceptionally helpful, as were all the girls. The next day my fiance and family decided that we might have our wedding in San Antonio, so I called to put my dress on hold [barefoot vs. heels] and they were extremely accommodating. I came in three days later without an appointment to pick a pair of heels. The lady helped me with no problems, I was re-measured, and my dress was ordered. Would recommend their store to any future bride! [[Will update once my dress comes in and the alterations begin]] -
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Marialicia Sent on 12/27/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Honestly, I have never felt more special or more beautiful than when I was shopping in this store. Manager Jennifer was fantastic to work with, and Sales Agent Hinda was a dream! Hinda was patient, gently offered great opinions, and had an amazing personality. I enjoyed every minute of working with her, and always felt great after each fitting. Please, please consider this location when searching for your dress. With their selection, their service, and their alterations team, you won't be disappointed! -
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Ashley Sent on 12/13/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
They ladies are amazing! They found me the perfect dress and it wasn't even what I had imagined myself in. They know just the right dress for every one. We also ordered the bridesmaids dresses and a tiara with them. Unfortunately the tiara came in damaged 3 times but they refunded the price without hesitation. -
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Rebecca Sent on 11/18/20125 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
This place was great with helping me find that perfect unique dress I was looking for. My dress was perfect and fit my personality to a T. They were so patient and helpful with finding that perfect dress, -
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Jessie Sent on 11/09/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Debbie was amazing! She was so helpful and sweet. I absolutely loved my dress! -
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Mandy Sent on 10/15/20125 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had a bad experience with David's Bridal right before I came to Impressions. I was not in a very good mood and I expected this to be just as bad. However, Impressions went above and beyond. They were busy when I came in but they still took the time to greet me and see me that day. The person who did my appointment, Melissa, was absolutely amazing! She made me feel good and would work with me even though I was unsure exactly what I wanted in a dress. She gave me her honest opinion and helped me find what was me. I honestly did not think I would find my dress so quickly. She found one that was perfect for my body type and had the qualities I wanted in a dress. My family and I ended up in tears, we were so happy. I did not think I would have that reaction but I did. I ended up buying the dress. I have not recieved it, so once I go through that process I will have to give a review on that, but overall I was amazed and super happy with their service. I feel like I cannot thank them enough. They made me feel special and they worked with me. They were kind and made me feel important. I would definetely recommend them to anyone! -
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User981471 Sent on 09/25/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I Loved my dress!! Great value for a gorgeous dress! -
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Ladee Sent on 08/29/20125 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Loved the ladies & Vic at this salon. I picked my dress with ease and began the very smooth process with their staff. My dress is beautiful and I know on my wedding day me and the bridal party will look amazing in our dresses. Kylie was very helpful through it all and the manager Allyson is one of the reasons I decided to purchase the dress because I trusted her opinion!!! I'd definitely recommend this affordable and kind bridal shop. -
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Amy Sent on 08/03/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
If you want a quality dress I would highly recommend Impression Bridal. I had bought a dress from David's bridal but when I took it home and tried it on, I didn't have the "wow" factor that I expected. So I did some research online and found this store. I called and asked them to put a few dresses aside for me to try on and the first dress I tried on was it. I knew this was the dress I wanted to get married in. The staff was very pleasant and personable. I had 3 staff members helping me with suggestions, ideas and helping me weed out things that I did not like. This was an amazing experience and I wish and hope every bride is as lucky as I was with finding their dress :) -
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Samantha Sent on 07/10/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Everyone that I worked with or spoke to at this location was polite, courteous and friendly. They kept me updated on my dress order and made calls to check in with me to see if I needed additional services and when to come in for fittings. They also saved me money by mentioning a sale they were having - so I waited two weeks to purchase my gown at a lower price. -
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Kristy Sent on 07/03/20125 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I bought my wedding dress & bridesmaid dresses from Impression Bridal which is directly in front of Baybrook Mall in Clear Lake! Justine was absolutely amazing! All the girls there are so helpful & sweet! I highly recommend dealing with them for all your bridal needs! -
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Shelly Sent on 06/21/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Loved the dress and staff! Honest helpful advice. -
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Clint Sent on 05/07/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Conveniently located across from the mall! The wedding dress and bridesmaids dresses were so beautiful!!!!! -
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Michelle Sent on 04/30/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My dress was perfect! It was beautiful and I had many, many compliments on it. I loved that this shop wasn't your below average "chain store" and that they had wonderful customer service. I would highly recommend getting your wedding dress here. -
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Maria Sent on 03/23/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Lovely staff....wonderful service....great selection...and the most beautiful store I have ever seen! -
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Lauria Sent on 02/05/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
They were the best to work with -
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User725206 Sent on 01/18/20125 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The staff at Impressions Bridal was great, even the seamstress was great. They were honest about the look and took the time to look for many dresses in the style we were looking for. The bridesmaids dresses were totally awesome and looked amazing on them. Thank you. -
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Laura Sent on 12/22/20115 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I first went to Davids Bridal and they were extremely rude to me, if you arent all dressed up and dont look like you have lots of money in your pocket they brush you off... And by doing so they lost a five thousand dollar sell and Impression Bridals gained it! These ladies are awesome! In fact if I ever need another gown again I will go back to texas just so I can deal with these ladies! They made me feel beautiful and helped me find what I was looking for and so much more. Thank you girls!! -
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Fiorella Sent on 12/05/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had a great experience buying my dress. The ladies are so nice and helpful. I purchased my dress from the Baybrook mall location and found the perfect dress for me and it was very affordable. I like the personal experience that you receive from them vs buying the dress at one of the big bridal stores. -
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Rebekah Sent on 12/01/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Loved the people who work there. They made me feel special and beautiful. They made the dress buying experience wonderful! -
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Nichole Sent on 06/19/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The ladies at impressions are so professional and nice. They have a great team there and my seamstress Stephanie was awesome! My dress was beautiful. The entire experience was wonderful! -
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Luisa Sent on 06/12/20115 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
They ask me what I wanted, and with just one hint the girl brought to me the most perfect and fabulous dress ever! I looked Fantastic! -
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Leslie Sent on 10/18/20095 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I went to Impressions because of the designers they carry but I was concerned that a Buckhead salon was not for me. I was so terribly wrong. I worked with Allie, who was wonderful and helpful, and Stephney, who performed incredibly intricate alterations. I can't imagine having a better experience than I had at Impressions. -
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Ryan Sent on 07/01/20085 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Impressions provided me with the perfect wedding dress and veil. All I had to do was describe the event, and they knew exactly what to show me. The showroom isn't large, but the selection is impeccable. Joan, the owner, actually worked directly with me and walked me through the entire process. I ended up choosing a dress from an Italian designer that is only carried in 6 salons in the US. I would have never found my dress if Joan hadn't helped me think outside the box a bit. The service was great - we found the bridesmaid's dresses there as well and received a discount for combining the orders. Everything was prompt, and they were able to accommodate some last-minute revisions. Overall, nothing to complain about. A true class act! -
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Lynn Sent on 08/27/20154.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I purchased my wedding gown at Impression Bridal and the staff was wonderful. I was a little hesitant at first, because I had my heart set on a certain dress which they had in stock. It turned out that this particular dress was not the one I absolutely loved. The Staff really assisted me in seeing that, they brought out the whole nine yards knowing that the dress which I purchased was The Dress.
The manager was wonderful and helpful. They have a wide selection of dresses which are well priced. I would recommend going the Impression Bridal if you are in search of friendly staff and the perfect dress. -
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User2033528 Sent on 02/07/20154.9 out of 5 rating4.9
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Quality of service 4.5 out of 5 rating4.5
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The ladies are friendly and try hard to service you in a timely manner, They make my experience pleasant and memorable!! -
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Cristina Sent on 12/31/20144.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4.5 out of 5 rating4.5
I purchased my gown and bridesmaid gowns at Impression Bridal/Bridal Image in Mississauga!! AMAZING SERVICE.... the sales associate picked my gown as soon as she spoke with my wants and needs...she first picked it and I said no..she then sneaked it into my selections and when I tried it on I had no idea and I fell in love..she asked how I felt I told her I loved it and she told me it was her original choice and I turned it down..They can read and understand people and are always there for you.. My girls dresses were phenomenal..she had such patience!! BEST PLACE EVER -
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