Icon Video Photo Booth Reviews
![Icon Video Photo Booth](https://cdn0.weddingwire.com/vendor/846749/3_2/320/jpg/1489435362-89e386dffa9f96a9-1483490740443-img0169.jpeg)
Icon Video Photo Booth
Oak Brook, ILReviews
4.6 out of 5 rating
4.6 Very good
4.6 out of 5 rating
20 Reviews
91% recommend it
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Quality of service 4.7 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 4.5 out of 5 rating
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Value 4.6 out of 5 rating
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Flexibility 4.6 out of 5 rating
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Leslie Sent on 10/16/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Icon and our attendant Roxann were so professional and made our wedding extra special! The guests loved the props and glitter backdrop, and we have so many great photos in our guestbook! Roxann even went above and beyond to make sure that my husband and I were able to take photos alone, even though they had already started packing up! Highly recommend Icon Photo Booths!Icon and our attendant Roxann were so professional and made our wedding extra special! The guests loved the props and glitter backdrop, and we have so many great photos in our guestbook! Roxann even went above and beyond to make sure that my husband and I were able to take photos alone, even though they had already started packing up! Highly recommend Icon Photo Booths! -
Quality of service
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Diana Sent on 11/21/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
It was a pleasure working with ICON! They were very friendly, responsive, and fun to work with. In the planning process, they allowed me to customize the design of the photo booth prints and were so easy to work with. All of our wedding guests raved about the photo booth! The attendant also made sure that my husband and I didn't forget to go through the booth on our own because he knew we'd want photos of ourselves.It was a pleasure working with ICON! They were very friendly, responsive, and fun to work with. In the planning process, they allowed me to customize the design of the photo booth prints and were so easy to work with. All of our wedding guests raved about the photo booth! The attendant also made sure that my husband and I didn't forget to go through the booth on our own because he knew we'd want photos of ourselves. -
Quality of service
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Naomi Sent on 09/25/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Everyone had a great time with the photobooth! The attendant, Monica, was very sweet and did a great job making suggesting poses for fun shots. Everyone loved the props and we got some of the best photos from the booth!Everyone had a great time with the photobooth! The attendant, Monica, was very sweet and did a great job making suggesting poses for fun shots. Everyone loved the props and we got some of the best photos from the booth! -
Quality of service
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Dounia Sent on 04/01/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The photobooth was an amazing addition to our party! Our guests had so much fun!! Our attendant, Jennifer, was so helpful, patient and kind to all of our guests! Awesome company to work with for special events!!!The photobooth was an amazing addition to our party! Our guests had so much fun!! Our attendant, Jennifer, was so helpful, patient and kind to all of our guests! Awesome company to work with for special events!!! -
Quality of service
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Marni Sent on 05/22/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Awesome company, amazing photos!Awesome company, amazing photos! -
Quality of service
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Michael Sent on 01/12/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Icon great to work with they were fun and easy to work with! I would recommend the Open Air Photobooth to anyone!Icon great to work with they were fun and easy to work with! I would recommend the Open Air Photobooth to anyone! -
Quality of service
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Alta Sent on 12/29/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Very professional and helpfulVery professional and helpful -
Quality of service
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Nora Sent on 01/09/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We could not have asked for a better photo booth to have at our wedding on 12-10-16. Our attendant Jakub was fantastic and everyone at the wedding kept raving about how funny he was and how overall he was one of the best they had seen. The pictures came out great and the photo book was hilarious to look at with the pictures. Thank you for making this part of our wedding so memorable!!!We could not have asked for a better photo booth to have at our wedding on 12-10-16. Our attendant Jakub was fantastic and everyone at the wedding kept raving about how funny he was and how overall he was one of the best they had seen. The pictures came out great and the photo book was hilarious to look at with the pictures. Thank you for making this part of our wedding so memorable!!! -
Quality of service
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Samantha Sent on 12/02/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
They were very knowledgeable about our venue and knew all the questions we needed to ask in terms of space for the photobooth table, insurance, timing, etc. They followed up with confirmations so I knew what to expect. The attendant showed up on time and was great with the wedding guests (helped prompt poses etc). I have no complaints and would recommend to anyone!They were very knowledgeable about our venue and knew all the questions we needed to ask in terms of space for the photobooth table, insurance, timing, etc. They followed up with confirmations so I knew what to expect. The attendant showed up on time and was great with the wedding guests (helped prompt poses etc). I have no complaints and would recommend to anyone! -
Quality of service
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John Sent on 11/21/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Don't look elsewhere...use ICON. They were awesome. Our attendant (Jessica) was amazing and the props, set-up, photo printouts were great.Don't look elsewhere...use ICON. They were awesome. Our attendant (Jessica) was amazing and the props, set-up, photo printouts were great. -
Quality of service
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Larry Sent on 02/16/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The staff was outstanding. They really made the photo booth fun for all of my guests. I will use them again.The staff was outstanding. They really made the photo booth fun for all of my guests. I will use them again. -
Quality of service
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Leslie Sent on 10/27/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Do It! Just book them!!! Great entertainment for your guest and the booth captures moments you may have missed on such a big day! Get the scrap book, you won't regret it!Do It! Just book them!!! Great entertainment for your guest and the booth captures moments you may have missed on such a big day! Get the scrap book, you won't regret it! -
Quality of service
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Leslie Sent on 11/03/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Get the scrapbook and invest in this photo booth! The service allows you to get moments while you're having fun. You'll be happy later when you see all the fun your guests had!Get the scrapbook and invest in this photo booth! The service allows you to get moments while you're having fun. You'll be happy later when you see all the fun your guests had! -
Quality of service
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Nina Sent on 10/27/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Had a great experience with Icon. We used their services for our wedding and they were fantastic. They were very professional and responsive. Execution of the photobooth was great and all my guests had a great time. Would recommend using this company.Had a great experience with Icon. We used their services for our wedding and they were fantastic. They were very professional and responsive. Execution of the photobooth was great and all my guests had a great time. Would recommend using this company. -
Quality of service
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Sara Sent on 10/18/20164.9 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I got lucky enough to score a Groupon for Icon Photobooth. I was a little nervous to get one of my vendors from Groupon, but Icon was AMAZING! Mike and his staff were so great to work with throughout the entire planning process. Mike helped whenever I had a question and on the day of our wedding, Shannon was professional, kind, and fun to be around. The open air photobooth was probably the biggest hit at the wedding!I got lucky enough to score a Groupon for Icon Photobooth. I was a little nervous to get one of my vendors from Groupon, but Icon was AMAZING! Mike and his staff were so great to work with throughout the entire planning process. Mike helped whenever I had a question and on the day of our wedding, Shannon was professional, kind, and fun to be around. The open air photobooth was probably the biggest hit at the wedding! -
Quality of service
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Ted Sent on 12/19/20174.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The attendant made sure that all the photos looked professional...all the guests LuV’d it, everybody had fun, and it helped make our wedding a spectacular successThe attendant made sure that all the photos looked professional...all the guests LuV’d it, everybody had fun, and it helped make our wedding a spectacular success -
Quality of service
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Jessica Sent on 12/04/20164.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
Icon Video Photobooth Booth were hired for my wedding on 11.26.16. They had a quick set up and the worker who came was amazing, her name was Jessica and she did a fantastic job. All my guest were happy and they were a great time in the booth. I highly recommend them!Icon Video Photobooth Booth were hired for my wedding on 11.26.16. They had a quick set up and the worker who came was amazing, her name was Jessica and she did a fantastic job. All my guest were happy and they were a great time in the booth. I highly recommend them! -
Quality of service
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Rebecca Sent on 12/13/20163.7 out of 5 rating
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Quality of service 4.0 out of 5 rating
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Average response time 2.5 out of 5 rating
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Professionalism 4.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
Overall, the service was fine. Nothing to write home about.Overall, the service was fine. Nothing to write home about. -
Quality of service
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Veronica Sent on 07/17/20182.4 out of 5 rating
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Quality of service 3.0 out of 5 rating
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Average response time 2.0 out of 5 rating
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Professionalism 1.0 out of 5 rating
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Value 3.0 out of 5 rating
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Flexibility 3.0 out of 5 rating
The customer service was horrible. They are extremely unprofessional. They do not schedule calls with you; just keep calling you at times you've previously said do not work. When you do talk to them on the phone or through email their answers are short, unhelpful and at times rude. Whenever I asked a question I felt as if I was inconveniencing them and the responses were condescending. The photo booth attendant at my event was great, very friendly and professional, but the overall experience with management was just not worth it.
If I had to do it again I would book with a different company.The customer service was horrible. They are extremely unprofessional. They do not schedule calls with you; just keep calling you at times you've previously said do not work. When you do talk to them on the phone or through email their answers are short, unhelpful and at times rude. Whenever I asked a question I felt as if I was inconveniencing them and the responses were condescending. The photo booth attendant at my event was great, very friendly and professional, but the overall experience with management was just not worth it.
If I had to do it again I would book with a different company. -
Quality of service
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Tiffany Sent on 09/28/20180.8 out of 5 rating
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Quality of service 1.0 out of 5 rating
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Average response time 0.5 out of 5 rating
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Professionalism 0.5 out of 5 rating
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Value 1.0 out of 5 rating
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Flexibility 1.0 out of 5 rating
I am appalled at the service I received from this company. After 100 emails and revisions, somehow our name and date on the photo strip was still not correct. Next, I had guests inform our hotel that a homeless man was in the bathroom, but it was one of their employees. He was completely unkept and drunk. He was asking our bartenders for drinks. This is completely inappropriate, unprofessional and flat out unacceptable. It is an understatement to say that we are furious with the service we received, and the company was in complete denial. Spend an extra $100 and go to someone else.I am appalled at the service I received from this company. After 100 emails and revisions, somehow our name and date on the photo strip was still not correct. Next, I had guests inform our hotel that a homeless man was in the bathroom, but it was one of their employees. He was completely unkept and drunk. He was asking our bartenders for drinks. This is completely inappropriate, unprofessional and flat out unacceptable. It is an understatement to say that we are furious with the service we received, and the company was in complete denial. Spend an extra $100 and go to someone else. -
Quality of service
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