House of Bernal Reviews
Reviews
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4.9 out of 5 rating
4.9
Excellent
15 reviews
Recommended by 99% of couples
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Quality of service 4.9 out of 5 rating4.9
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4.9 out of 5 rating4.9
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Flexibility 4.9 out of 5 rating4.9
+24
User photos
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Featured
Tia A. Sent on 05/30/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Jenn was my favorite vendor to work with, for all our wedding services
Jenn is Magical!! No vendor came close to being like Jenn because she was treated us more than just a client. She ended up doing WAY more than our agreed proposal and created a vision better than our dreams. She checked in on us weekly, and went to the venue to ensure her vision matched the venue. It was always such a pleasure talking to her! I talked to several other florists and almost considered DIYING them myself, until i found Jenn. Just give her a call and be honest about your budget and you will see how she will make your dreams a reality! -
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Heather Sent on 07/12/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I would give House of Bernal 10 stars if I could!!!
We were absolutely thrilled with our experience with House of Bernal for our May 2024 wedding! From the moment we met her, we knew we were in good hands. We entrusted her with creative freedom, and she absolutely exceeded our expectations, bringing our floral dreams to life in the most breathtaking way possible.
Not only is Jennifer incredibly talented, but she is also an absolute joy to work with. Her warm and personable nature made the entire process stress-free and enjoyable. She listened attentively to our vision and preferences, and her passion for her craft was evident in every arrangement she created.
Her professionalism throughout was outstanding. From our initial consultation, our Zoom touch-bases to the final touches on our wedding day, every detail was meticulously planned and executed flawlessly. The flowers were not just beautiful but special because I felt like she really got to know us as a couple and our style and preferences.
We received countless compliments from our guests about the stunning floral arrangements and all of the photos of them. We cannot recommend House of Bernal highly enough for anyone looking for a talented, passionate, and professional florist. Thank you from the bottom of our hearts for making our wedding day so magical! -
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Francesca Sent on 07/09/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Turned my dream into reality!
Working with Jenn and the House of Bernal was a dream. She turned my crazy idea of no white flowers and not to look like a wedding into reality. I really felt like I was walking into my own secret garden walking down the aisle. My favorite flowers are peonies which are hard to use for wedding flowers because they are sensitive but my arrangements were full of peonies. The colors and the designs were just spot on. And then when they took the flowers from the ceremony and put them behind our head table just amazing. Thank you Jenn for everything. This was a dream come true. -
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Joussy Sent on 07/07/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding Review
I had Jenn for my wedding day, let me tell you it was one of the best experiences ever. Jenn is simple the sweetest and nicest person ever. I had already knew she was a germ since the first few minutes I talked to her; I instantly felt the connection and knew she was the one. Jenn was so understandable and patient with me; she let me had my childhood bestfriend/sister designed my own very bouquet and the others. She understood how special and important that was for me. I felt so understood, cared, and mostly supported by Jenn from the very first moment we met till the special day. She quickly understood what I wanted and was the best ears to my proposal. On my special day, let me tell you, I WAS SHOCKED. Jenn gave more than her 100% to make my dream comes true; it was beyond what I envisionned and could ever dreamed and imagined. I was so shocked and amazed that I couldn't talk for a moment during the room reveal. Jenn, you're truly a germ. I wish I could keep you for myself only lol!, but that would stop others to experience how magical, beyond and sweet you are. You were one of my favorite vendors. I recommend Jenn more than 100%, you people will retain the best florist ever. I already know all my parties will be in Jenn's care as I loved the experience I had with her; she's truly a germ and a keeper. I loved working with you and wish you nothing but the best.-
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+5 photos
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Maggie Sent on 06/06/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great to work with!
It was absolutely great working with Eternal Bouquets. Jenn was so helpful throughout the entire process and was able to work with my budget. We had multiple meetings prior to our wedding to make sure we were on the same page. On the wedding day she was very prompt and made our flower piece and bouquets look stunning. She was also there right on time when the wedding ended to take down the flower piece as well. Overall, an amazing experience and I would highly recommend working with them! -
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Debra Sent on 01/03/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Spectacular
Jen is perceptive and creative. she understood our vibe right from the start and each meeting put us at ease in terms of expectations. she surpassed them. everything was beautiful. she even worked with our cake designer for florals and nailed it! Our cake designer also had nothing but praise for Jen. If you want beautiful florals, expertly arranged.... highly recommend Jen.-
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+3 photos
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Quality of service
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Shing Sent on 12/21/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Premium Flowers - You deserve them!
I am not so much of a flower girl and so I did not have any ideas on what I should have. I just gave a color theme to Jennifer and she immediately created a board for me. She ensures me that all flowers are Premium and Fresh right when they deliver it to me.
All the bouquet were so beautiful and they made my photos look absolutely stunning.
Jennifer is very good with responding. I also saw her work in other events where she decorated a flower wall and they were so professional looking. She is very attention to detail.
If you are having a wedding in the Hudson Valley NY or even any events in NY, Jennifer will come to you. She is so amazing to work with! -
Quality of service
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Karissa Sent on 10/24/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
So happy we chose Eternal Bouquets!
We loved having Jenn as our florist for our wedding! We were late to book floral services, as we were unsure if we wanted to go that route, but were so happy that we did! Jenn helped us create our vision and visited our venue prior for inspiration. She was always so helpful with advice and flexible with choices. Communication was great from the time we first reached out to the day of our wedding; her love for florals/design and her friendliness were so apparent! On the day of our wedding, Jenn arrived to our venue early, put together the florals beautifully and even decorated our venue with non-floral items that we had brought. We had nothing to stress about floral and decoration wise on the morning of! We got so many compliments on the unique florals that paired great with the table numbers and wooden arch my dad had built for us. We definitely recommend Eternal Bouquets! -
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Karla Sent on 10/18/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Stunning floral designs, Jenn’s an artist!
Jennifer is warm, professional and excellent at floral design. She is such a dedicated vendor. She took the time to visit the site of the ceremony to craft a breath taking deconstructed arch fit for the setting. Later transferring it to the reception site, for the guests and I to further enjoy.
My bridal bouquet was executed perfectly, and true to the design we discussed. I’ve never seen such premium garden roses! It seemed as if the roses were sourced from Eden itself and smelled heavenly.
My guests were blown away and elated to take home the table decor. I had the engaged couples asking for her contact. A one of a kind experience with pristine florals, beautiful colors and impactful designs. -
Quality of service
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Debbie Sent on 10/12/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Jenn was awesome.
Jenn took the time to listen and really understand what we wanted, wove in her own magic and we couldn't have loved the end result more. -
Quality of service
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Casey Sent on 10/11/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excellent, outstanding service
Jen went above and beyond to make my vision into reality! Long story short I was working with another florist and we weren’t seeing eye to eye on the look of the flowers. I decided to cancel them about one week from my wedding!! YES ONE WEEK FROM MY WEDDING!! I was so stressed!! I was recommended to Eternal Bouquets by JM by someone in a bride group on Facebook. I decided to reach out. I was thinking there is no way she would take me on being that it was such last minute. Jen called me that day I reached out to go over what I needed and while chatting with her she reassured me that she could bring my vision to life within a week! Let me tell you, Jen did just that and more. Her floral design was so beautiful. She did not disappoint!! Thank you so much Jen! -
Quality of service
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Dylan Sent on 09/10/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My experience was great they were so helpful and made me the perfect bouquet/shadow box
They do such amazing work and really listen to everything you want/like. She made me exactly what I wanted and still within the budget I had. I received so many compliments on my bouquet and shadow box, definitely recommend them to anyone! -
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Debbie Sent on 09/04/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Fantastical Flowers
The evening was filled With love and beautiful flowers! Jennifer was able
to make my vision cone to life with a garden surrounding us. The quality of the flowers and the creative arrangements made the kick off to wonderful wedding weekend lovely!!
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Quality of service
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Julia Sent on 10/25/20244.6 out of 5 rating4.6-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 3 out of 5 rating3.0
We loved working with Jenn
Jenn was so great to work with. At every stage of the prep/design process, she went above and beyond to make sure all our questions and concerns were answered and that we felt good about the direction she was going, even if that meant multiple follow up phone calls, she was always so helpful. The flowers looked beautiful! Thank you Jenn! -
Quality of service
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Kerry Sent on 07/02/20234.4 out of 5 rating4.4
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Quality of service 4 out of 5 rating4.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 3 out of 5 rating3.0
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Flexibility 5 out of 5 rating5.0
Friendly, Person-Centered Service
Pros: communication-checked in frequently to ensure satisfaction, very detail-orientated, was my most organized vendor, extremely impressive work for a small business (highly recommend to follow on instagram for pics/videos to inspire you), my bouquet was beautiful and arch was lush-received many compliments, Jenn worked in the rain tirelessly without one complaint, even offered to set up centerpieces even though they were not purchased through them which was appreciated
Cons: should always ask about flower girl petals and toss bouquet as part of proposal process-thought of on my own later and had to purchase separately last minute, substitutions were made without approval and I was not notified until the night before the wedding :( but luckily there was no upcharge, I ordered silk flowers for bridesmaids bouquets (@ $89 a piece)-they felt like cheap plastic and were very small (I had bought my bridesmaids nice pottery vases as a gift to keep their bouquets so this was a little embarrassing), I asked for a single white rose to be placed on my wedding cake (not sure if this was florist's or venue's fault but it was never put on the cake)
Overall, pretty satisfied with service but would like negative feedback to be taken into thoughtful consideration for future brides. -
Quality of service
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