Hotel El Guajataca Reviews
View more informationReviews
-
Quality of service 4.8 out of 5 rating
-
Average response time 4.7 out of 5 rating
-
Professionalism 4.7 out of 5 rating
-
Value 4.8 out of 5 rating
-
Flexibility 4.8 out of 5 rating
Awards
-
Aurelys M. Sent on 12/19/20235 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Excelente servicio, muy amables y atentos.
Los recomiendo al 100% por su organización, atención y amabilidad. Siempre buscan la manera de complacer al cliente y eso es de suma importancia.Los recomiendo al 100% por su organización, atención y amabilidad. Siempre buscan la manera de complacer al cliente y eso es de suma importancia.-
-
-
+3 photos
-
Quality of service
-
Nestor C. Sent on 10/12/20235 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
El Guajataca Great Expereince
Great location, excellent service, friendliest staffGreat location, excellent service, friendliest staff-
-
-
+8 photos
-
Quality of service
-
Yolanda Sent on 10/14/20235 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Excellent services
Excellent service, very professional, they know what they are doing, everything I asked for at my wedding was done exactly as I requested. Raymond has a knack for fulfilling every bride's dreams like he did for me. The hotel manager was very friendly and attentive to every detail at the party, thank you for such an excellent service.Excellent service, very professional, they know what they are doing, everything I asked for at my wedding was done exactly as I requested. Raymond has a knack for fulfilling every bride's dreams like he did for me. The hotel manager was very friendly and attentive to every detail at the party, thank you for such an excellent service.-
-
-
+6 photos
-
Quality of service
-
Ricardo R. Sent on 06/18/20235 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Very helpful and really professional! Priceless!!
Raymond and the hotel staff were really professionals , attentive and went above and beyond to make sure this once in a life time experience was unforgettable! Everything was perfect from the scheduled of the rehearsal and the wedding, to the coordinations of the food, cake, music, rooms and etc. Raymond was always available and flexible to attend our scheduled and needs. The decorations was on point and everything my daughter asked for. Couldn’t asked for anything better!!! Definitely 100 %recommended!!!
Raymond and the hotel staff were really professionals , attentive and went above and beyond to make sure this once in a life time experience was unforgettable! Everything was perfect from the scheduled of the rehearsal and the wedding, to the coordinations of the food, cake, music, rooms and etc. Raymond was always available and flexible to attend our scheduled and needs. The decorations was on point and everything my daughter asked for. Couldn’t asked for anything better!!! Definitely 100 %recommended!!!
-
-
-
+12 photos
Hotel El Guajataca's reply:
Saludos. Ricardo
Quiero agradecer su gran la gran confianza que me brindaron desde el día uno, para mi fue un gran placer poder ayudarle en cada detalle de su actividad.
Hotel Eñ Guajataca es su casa
Muchas Felicidades! -
Quality of service
-
Natalia T. Sent on 05/23/20235 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Excelente servicio
Fue una experiencia inolvidable, gracias a Raymond por su excelente servicio.Fue una experiencia inolvidable, gracias a Raymond por su excelente servicio. -
Quality of service
-
Brenda V. Sent on 05/23/20235 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Excelente en todo. Sobre paso mis expectativas. Mucha elegancia en el trato.
Excelente lugar para realizar eventos. Deliciosa comida, todo ordenado, puntuales. Calidad y elegancia en todo.Excelente lugar para realizar eventos. Deliciosa comida, todo ordenado, puntuales. Calidad y elegancia en todo.-
-
-
+2 photos
-
Quality of service
-
Kevin P. Sent on 07/21/20225 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Great experience
Overall very good experience. The hotel coordinator who helped us, Marylin, was always available and able to answer all of our questions. All the setup on the hotel side was done on time. Hotel was flexible with options. All of our guests loved the food. The view from the ceremony and ballroom were amazing.Overall very good experience. The hotel coordinator who helped us, Marylin, was always available and able to answer all of our questions. All the setup on the hotel side was done on time. Hotel was flexible with options. All of our guests loved the food. The view from the ceremony and ballroom were amazing. -
Quality of service
-
Valerie Sent on 10/23/20235 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
above and beyond
Nuestra boda fue un sueño, amamos cada detalle de este lugar desde la visita inicial para separar el venue. La comida fue exquisita, tienen varias alternativas a escoger y super variado. El staff fue sumamente atento con cada uno de nuestros invitados, la presentación de la comida y los servicios son un 100/100. El lugar es bello y la vista desde el casabi es hermosa. Amamos cada detalle, cada atención y no me arrepiento en lo absoluto haberlos elegido para ese día tan especial.Nuestra boda fue un sueño, amamos cada detalle de este lugar desde la visita inicial para separar el venue. La comida fue exquisita, tienen varias alternativas a escoger y super variado. El staff fue sumamente atento con cada uno de nuestros invitados, la presentación de la comida y los servicios son un 100/100. El lugar es bello y la vista desde el casabi es hermosa. Amamos cada detalle, cada atención y no me arrepiento en lo absoluto haberlos elegido para ese día tan especial.-
-
-
+8 photos
-
Quality of service
-
Valerie R. Sent on 05/25/20235 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Todo fue perfecto, venue, servicio, comida en fin todo
Queremos darle las gracias a todo el personal del Hotel Guajataca. Sin duda alguna escogimos el mejor destino y lugar para llevar a cabo nuestra boda.Todo fue perfecto, venue, servicio, comida en fin todo. Superó nuestras expectativas. Todos quedaron fascinados con la vista y con la calidad de la comida.
Queremos darle las gracias a todo el personal del Hotel Guajataca. Sin duda alguna escogimos el mejor destino y lugar para llevar a cabo nuestra boda.Todo fue perfecto, venue, servicio, comida en fin todo. Superó nuestras expectativas. Todos quedaron fascinados con la vista y con la calidad de la comida.
-
-
-
+8 photos
-
Quality of service
-
Jennifer Sent on 03/09/20235 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Amazing view and stunning scenery
First off, the views and scenery is absolutely breathtaking, the beach is wonder for photos but you can not swim in it.. the grounds are pretty and well kept. The new pool is really nice, we were there for its opening. The hotel it self has so much potential and i believe they are currently on the way of renovations. The rooms are nice and comfy. It’s kept clean and the service was nice.
If you plan on having a wedding here. Understand that the “event coordinators” do no hands on work nor physically help you the day of.
They take down what you want, what you pick out for food and that’s it.
Your decorations, offiant, cake, florals and anything else you want will be outside vendors.
They offer a dj, food, tables, chairs, bar with liquor or without. Everything eles you gotta contact on your own. I think I met our “event coordinator” once, as he passed me, while I was waiting to walk down the aisle and I Never saw him again.
I don’t really care. I paid for the scenic views, I did everything eles my self.First off, the views and scenery is absolutely breathtaking, the beach is wonder for photos but you can not swim in it.. the grounds are pretty and well kept. The new pool is really nice, we were there for its opening. The hotel it self has so much potential and i believe they are currently on the way of renovations. The rooms are nice and comfy. It’s kept clean and the service was nice.
If you plan on having a wedding here. Understand that the “event coordinators” do no hands on work nor physically help you the day of.
They take down what you want, what you pick out for food and that’s it.
Your decorations, offiant, cake, florals and anything else you want will be outside vendors.
They offer a dj, food, tables, chairs, bar with liquor or without. Everything eles you gotta contact on your own. I think I met our “event coordinator” once, as he passed me, while I was waiting to walk down the aisle and I Never saw him again.
I don’t really care. I paid for the scenic views, I did everything eles my self.-
-
-
+8 photos
-
Quality of service
-
Jamie A. Sent on 03/06/20235 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Breath taking views
The backdrop to where we had the ceremony was absolutely gorgeous. Our even planners decorated with just enough flowers to make it look extra special, but to be honest you really don't need anything to take away from the view. The staff was kind,courteous and professional. The food was delicious! We had the best wedding night!The backdrop to where we had the ceremony was absolutely gorgeous. Our even planners decorated with just enough flowers to make it look extra special, but to be honest you really don't need anything to take away from the view. The staff was kind,courteous and professional. The food was delicious! We had the best wedding night!-
-
-
+7 photos
-
Quality of service
-
Giraldo V. Sent on 10/24/20235 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Dream destination Wedding
Being from New York it was a little stressful having a destination wedding. We frequently the island yearly so we knew where we wanted to get married. We reached out to Hotel Guajataca in June. Of 22 with our needs for our wedding they immediately sent a contract for the venue with everything included. The price was perfect for our budget. We visited in Aug. to see the venue and the original area we wanted was smaller so they upgraded our contract for a bigger room with no issues. Marilyn our host was with us with every decision we made. We only had 5 months to plan but they're sure out dream wedding came true. Even with the last minute add on for my wife to be brought in with a horse and carriage she directed us to the right people for this to happen. Some of our guest stayed at the hotel for the night of the wedding and were happy with the stay and accommodations. If I would to do it again this would be our place for our dream wedding.Being from New York it was a little stressful having a destination wedding. We frequently the island yearly so we knew where we wanted to get married. We reached out to Hotel Guajataca in June. Of 22 with our needs for our wedding they immediately sent a contract for the venue with everything included. The price was perfect for our budget. We visited in Aug. to see the venue and the original area we wanted was smaller so they upgraded our contract for a bigger room with no issues. Marilyn our host was with us with every decision we made. We only had 5 months to plan but they're sure out dream wedding came true. Even with the last minute add on for my wife to be brought in with a horse and carriage she directed us to the right people for this to happen. Some of our guest stayed at the hotel for the night of the wedding and were happy with the stay and accommodations. If I would to do it again this would be our place for our dream wedding. -
Quality of service
-
J. Artoyo Sent on 01/23/20235 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Very responsible and professional.
The venue was beautiful and the food is delicious. Mr. Raymond Perez, did the wedding decorations. Absolutely beautiful. Everything we asked, we had.The venue was beautiful and the food is delicious. Mr. Raymond Perez, did the wedding decorations. Absolutely beautiful. Everything we asked, we had.Hotel El Guajataca's reply:
We thank you for selecting Hotel El Guajataca as a destination for your wedding, for me it was great to be part of this day, and to be able to make your dreams come true -
Quality of service
-
Joan R. Sent on 01/23/20235 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Excelente el servicio
Muy profesional, dispuesto a dar el cien por ciento. Meseros, comida, en todo supero mis expectativas.Muy profesional, dispuesto a dar el cien por ciento. Meseros, comida, en todo supero mis expectativas. -
Quality of service
-
Adimailyn M. Sent on 10/24/20235 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Perfection
Raymond was so committed to make everything perfect for us. Perfection and Amazing describes our experience.Raymond was so committed to make everything perfect for us. Perfection and Amazing describes our experience.-
-
-
+11 photos
-
Quality of service
-
Ruben Sent on 01/23/20235 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Muy buena, bien amable, un trato profesional. Un servicio de calidad
Un excelente servicio, buen profesionalismo por parte del personal.Un excelente servicio, buen profesionalismo por parte del personal.-
-
-
+6 photos
Hotel El Guajataca's reply:
Muchas Gracias Ruben!!! Gracias por la gran oportunidad y seleccionar Hitel El Guajataca como destino para tu boda, fue un placer poder ayudarte -
Quality of service
-
Michael Sent on 01/23/20235 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Everything was great! Thank you for make your wedding special!
Our experience in the hotel was amazing! Our wedding was very special thanks to the great personal. The venue had a great view to the ocean, the personal were professional and very helpful! Thank you so much!
Celyness and MichaelOur experience in the hotel was amazing! Our wedding was very special thanks to the great personal. The venue had a great view to the ocean, the personal were professional and very helpful! Thank you so much!
Celyness and Michael -
Quality of service
-
Jannette P. Sent on 12/05/20225 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Excelente,profesionalismo 💯 recomendado
Quiero agradecer y felicitar por el excelente equipo de trabajo que tienen en el Hotel. Desde nuestra llegada todo fue súper. Un excelente trabajo del Sr. Ramón Pérez y su equipo. 100% recomendado. Hicieron de nuestra boda un día inolvidable. Gracias y bendiciones 🙌🏻Quiero agradecer y felicitar por el excelente equipo de trabajo que tienen en el Hotel. Desde nuestra llegada todo fue súper. Un excelente trabajo del Sr. Ramón Pérez y su equipo. 100% recomendado. Hicieron de nuestra boda un día inolvidable. Gracias y bendiciones 🙌🏻-
-
-
+2 photos
Hotel El Guajataca's reply:
Muchas Gracias por la gran oportunidad y confianza que nos brindaste desde el día uno,
Fue un gran placer poder brindarte nuestros servicios le agradecemos su reviews
Tengas un feliz matrimonio lleno de muchas bendiciones -
Quality of service
-
Maria V. Sent on 12/03/20225 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Outstanding
Gracias por todo! Excelente experiencia de servicio.Gracias por todo! Excelente experiencia de servicio. -
Quality of service
-
Norberto Sent on 10/24/20235 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Brutal todo fue perfecto
Planifique la propuesta matrimonial en una suit del hotel y un año después nos casamos en el su hotel todo fue bello y magico 100% recomendado todo el equipó de trabajo muy buenoPlanifique la propuesta matrimonial en una suit del hotel y un año después nos casamos en el su hotel todo fue bello y magico 100% recomendado todo el equipó de trabajo muy bueno -
Quality of service
-
Jasmine R. Sent on 11/23/20225 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Marilyn Cortez
Excelente Cordinadora de evento 💪🏻 muy atenta , responsable , me ayudó mucho, volvería hacer una actividad en el Hotel el Guajataca 💪🏻Excelente Cordinadora de evento 💪🏻 muy atenta , responsable , me ayudó mucho, volvería hacer una actividad en el Hotel el Guajataca 💪🏻Hotel El Guajataca's reply:
Gracias por sus palabras y fue un placer el ser parte de una celebración tan bonita. Les deseo muchas felicidades para toda la vida -
Quality of service
-
Maria Sent on 10/21/20225 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Our Wedding October 6,2022
Our experience in Hotel Guajataca was one of the best, If we have to do it over again I would not change a thing. Madelyn and Raymond are one off the best team ever, they make your wedding dreams come true. They go out off there way to make sure everything goes perfect for that day. We really want to say thank you to all the hard working people from the Hotel Guajataca for making our wedding so special. And making all are guess enjoy there time at the hotel. I give you guys a five star ⭐️ ⭐️⭐️⭐️⭐️Our experience in Hotel Guajataca was one of the best, If we have to do it over again I would not change a thing. Madelyn and Raymond are one off the best team ever, they make your wedding dreams come true. They go out off there way to make sure everything goes perfect for that day. We really want to say thank you to all the hard working people from the Hotel Guajataca for making our wedding so special. And making all are guess enjoy there time at the hotel. I give you guys a five star ⭐️ ⭐️⭐️⭐️⭐️-
-
-
+4 photos
Hotel El Guajataca's reply:
Gracias por tan hermosas palabras. Les deseamos felicidad para toda la vida y les esperamos en el 2023 -
Quality of service
-
Pedro O. Sent on 11/09/20225 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Exelente, capaz y profesional
Una bella propiedad, personal muy atento y diligente, lo cual minimiza los detalles de construccionUna bella propiedad, personal muy atento y diligente, lo cual minimiza los detalles de construccion -
Quality of service
-
Ocia Sent on 10/06/20225 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Amazing place to stay or host an event
First off this place is beautiful. My spouse speaks primarily Spanish and I don’t speak it at all and they were extremely understanding and communicated as best they could. They allowed me to check in early to get ready for my special day (wedding) they also provided everything we needed the day before and basically waited on us hand and foot. Definitely would recommend to stay or have any event here !! Thank you to the team that made our special day memorable.First off this place is beautiful. My spouse speaks primarily Spanish and I don’t speak it at all and they were extremely understanding and communicated as best they could. They allowed me to check in early to get ready for my special day (wedding) they also provided everything we needed the day before and basically waited on us hand and foot. Definitely would recommend to stay or have any event here !! Thank you to the team that made our special day memorable. -
Quality of service
-
Karen G. Sent on 05/22/20225 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Fantastic from booking, access to activity coordinator, activity decorator , and great disposition to make and add changes into the event and menu
I will recommend Parador Guajataca as a venue for many types of different activities. From weddings, family gatherings, and or business meetings the inn can deliver a unique experience pleasing to all.I will recommend Parador Guajataca as a venue for many types of different activities. From weddings, family gatherings, and or business meetings the inn can deliver a unique experience pleasing to all.Hotel El Guajataca's reply:
Muchas, muchas gracias por habernos seleccionado para tan importante evento.
Para todo el personal del Hotel Guajataca fue un placer recibirles y servirles.
Felicidades infinitas a ustedes y tan bonita pareja de ahora esposos -
Quality of service
Are you interested?
Send a messageAre you interested?
Send a message