Hotel Capstone Reviews
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4.9 out of 5 rating
4.9 Excellent
4.9 out of 5 rating
11 Reviews
97% recommend it
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Quality of service 4.9 out of 5 rating
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Average response time 4.6 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 4.8 out of 5 rating
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Flexibility 4.9 out of 5 rating
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User photos
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Krysta Sent on 04/14/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Above & beyond expectations
We had our rehearsal, ceremony, and reception here along with us and quite a few friends and family staying at the hotel. They were wonderful to work with. Everything was beautiful, above and beyond expectations. Very nice and comfortable rooms for the stay, Delicious food, amazing staff. Highly recommend for any event.We had our rehearsal, ceremony, and reception here along with us and quite a few friends and family staying at the hotel. They were wonderful to work with. Everything was beautiful, above and beyond expectations. Very nice and comfortable rooms for the stay, Delicious food, amazing staff. Highly recommend for any event. -
Quality of service
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Karen O. Sent on 04/02/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
A perfect rehearsal dinner!
We had the rehearsal dinner for my son’s wedding here and it was perfect! The entire staff was so sweet, professional, accommodating, helpful, and helped to make it a night to remember. I couldn’t ask for better. The food was delicious, the room was perfect, and everyone had a great time. I highly recommend using Hotel Capstone for your event. Thank you so much to Wendy Alexander and the staff working with us that night! You are so very much appreciated!We had the rehearsal dinner for my son’s wedding here and it was perfect! The entire staff was so sweet, professional, accommodating, helpful, and helped to make it a night to remember. I couldn’t ask for better. The food was delicious, the room was perfect, and everyone had a great time. I highly recommend using Hotel Capstone for your event. Thank you so much to Wendy Alexander and the staff working with us that night! You are so very much appreciated!-
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Kimberly T. Sent on 02/24/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Absolutely wonderful experience it couldn't have been better
I was 4 hours away and I wanted to have my son a surprise 21rst birthday party. Hotel Capstone - (Wendy) and everyone else there made it even better experience than I had expected. They worked with me on whatever I needed and made it memorable experience. They were absolutely wonderful I couldn't imagine it being any betterI was 4 hours away and I wanted to have my son a surprise 21rst birthday party. Hotel Capstone - (Wendy) and everyone else there made it even better experience than I had expected. They worked with me on whatever I needed and made it memorable experience. They were absolutely wonderful I couldn't imagine it being any better-
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+14 photos
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Kim T. Sent on 02/24/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Absolutely Perfect
I had my sons 21rst Surprise Birthday Party here and I live 4 hours way. They were wonderful working with me and making sure everything was perfect. I will definitely plan another event here. It couldn't have been better!I had my sons 21rst Surprise Birthday Party here and I live 4 hours way. They were wonderful working with me and making sure everything was perfect. I will definitely plan another event here. It couldn't have been better!-
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+16 photos
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Kenya Sent on 07/30/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
This hotel is beautiful and the staff is amazing! They take the time to get to know you and understand your vision!This hotel is beautiful and the staff is amazing! They take the time to get to know you and understand your vision! -
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Sheriah Sent on 06/25/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing team who truly cares and goes above and beyond!
As an event planner & decorator, I have worked with Capstone several times on behalf of my wedding and event clients. My experience is amazing every single time. They have an amazing team who truly cares and consistently goes above and beyond. The experienced sales team is great with giving ideas for creating the best menu, layouts and experience for guests and their onsite banquet staff is just as amazing. Their responsiveness to every need of my clients and myself makes them one of my favorite venues. Thanks again for all you do!As an event planner & decorator, I have worked with Capstone several times on behalf of my wedding and event clients. My experience is amazing every single time. They have an amazing team who truly cares and consistently goes above and beyond. The experienced sales team is great with giving ideas for creating the best menu, layouts and experience for guests and their onsite banquet staff is just as amazing. Their responsiveness to every need of my clients and myself makes them one of my favorite venues. Thanks again for all you do! -
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Shamekia Sent on 09/01/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
This venue is absolutely fabulous at a wonderful price. The set up was great and the wait staff was very attentive. The Catering Management worked hard to make my event everything that I wanted and then more!This venue is absolutely fabulous at a wonderful price. The set up was great and the wait staff was very attentive. The Catering Management worked hard to make my event everything that I wanted and then more! -
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Angie Sent on 06/25/20194.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 4.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Absolutely Wonderful!
We had a simple private ceremony at Hotel Capstone, it was absolutely perfect!
The staff was professional and helpful in the planning and accommodations! We couldn’t have asked for more or be happier!
Thank you so much!
Traci and Wendy we couldn’t have had a better day, thank you both!We had a simple private ceremony at Hotel Capstone, it was absolutely perfect!
The staff was professional and helpful in the planning and accommodations! We couldn’t have asked for more or be happier!
Thank you so much!
Traci and Wendy we couldn’t have had a better day, thank you both! -
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User841554 Sent on 06/26/20124.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 4.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Hotel Capstone was outstanding. My wedding reception was absoutley perfect. Catering was flawless and they even did things to help us that they were not asked or required to do. GREAT customer service!Hotel Capstone was outstanding. My wedding reception was absoutley perfect. Catering was flawless and they even did things to help us that they were not asked or required to do. GREAT customer service! -
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Shamari G. Sent on 06/24/20194.6 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 4.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Nice Venue
Beautiful venue to have a special event. Very accommodating, flexible, and staff really work to ensure you have what you desire and are happy. The food is also good and there are a lot of options.Beautiful venue to have a special event. Very accommodating, flexible, and staff really work to ensure you have what you desire and are happy. The food is also good and there are a lot of options. -
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Jamaal Sent on 03/24/20194.2 out of 5 rating
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Quality of service 4.0 out of 5 rating
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Average response time 4.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
Great experience
Great so far big day coming soonGreat so far big day coming soon -
Quality of service