Skip to main content
Weddings

Hollywood pro weddings Reviews

Hollywood pro weddings

Hollywood pro weddings

Los Angeles, CA
View more information

Reviews

3.5 out of 5 rating
3.5 out of 5 rating
18 Reviews
70% recommend it
  • Quality of service
    3.5 out of 5 rating
  • Average response time
    3.3 out of 5 rating
  • Professionalism
    3.4 out of 5 rating
  • Value
    3.8 out of 5 rating
  • Flexibility
    3.6 out of 5 rating
  • K
    Kirsten H. Sent on 09/06/2021
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Words cannot describe

    This crew is absolutely amazing and worth so much more!! Phenomenal photos and the best team to capture every moment. I cannot recommend highly enough, Anna and Robert will be the best choice you’ll ever make on your wedding day!
  • Antonina
    Antonina Sent on 06/08/2015
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Hollywood Pro Weddings are absolutely fantastic. My engagement photos turned out excellent, they're great to work with, I'd recommend them to anyone
  • J
    Jhona Sent on 10/01/2016
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Robert, Anna & their team were awesome during our wedding day. Their work is worth every penny. Both Robert & Anna take pride in what they do and they are very good at it. I remember during our engagement photo shoot...it was very windy but our pictures turned out great. People were asking if i had a fan blowing my hair 'coz the picture looked perfect. During our wedding day, their team were focused on capturing the moments of our events. They are worth every penny and Ryan & I will definitely recommend them. Thank you Robert & Anna and for your team who captured the most important event of our lives.
  • illustration stars

    Are you interested?

    Send a message
  • M
    Marcy Sent on 04/20/2015
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Robert and Anna are very nice people to deal with. Their work is exceptional!
  • User1940205 Sent on 11/25/2014
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    I could not have asked for a better, more professional team to work with! Robert, Anna and their entire team were with my husband and I the entire day from start to finish. I saw a sneak peek at a few of our wedding day pictures and I am so happy with them. They captured every moment and every detail. The attention to detail that they had, made us feel as though we were their only clients. They love what they do, and it shows in every picture they captured. They are truly genuine people and cared as much about us as the pictures and videos they shot. They also took our engagement photos/videos and cared as much then as they did on our wedding day. Our package included our engagement pictures, the entire wedding day of photos and videos, a photo album, two parent albums, raw video of the wedding and an edited video of the wedding.

    Hollywood Pro Weddings is by far the best company that we met and booked! You will not be disappointed if you hire them for your BIG day!
  • N
    Natalie Sent on 07/08/2014
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Finding this photography company was a blessing from God. Robert and Anna are wonderful people who put their heart into what they do. It's not just a job for them. They are extremely professional and knowledgeable about photography and the many aspects of it. Not only are they excellent at what they do, but they are reflective and always trying to perfect their craft. They continue to attend conferences and workshops to provide the latest technology in photography.

    Furthermore, they put their clients' interests first by getting to know their couples and establishing a relationship before the wedding. I was impressed with their sample books, and blown away by our engagement photos. Right after our wedding, Anna emailed us a preview of some of the photos and it brought me to tears. It was hard to believe that these weren't even all the pictures, nor had we seen the video footage. Just those photos alone exceeded my expectations and my guests were amazed by how thorough the photographers and videographers were. Their work is impeccable and after visiting quite a few bridal shows, there are no other companies that even compare to the work that they do.

    What I also love about this company is that that they offer photography and videography services together as a package. They offer a variety of packages to meet your needs and budget. At our wedding, their entire crew made sure to capture all of our special moments without being intrusive. They didn't feel like vendors, but guests at our wedding. Robert and Anna even attended our rehearsal dinner to test out the cameras at our venue so they'd be prepared for our wedding two days later. They are absolutely amazing people and I hope to keep in touch with them.
  • User1509558 Sent on 01/16/2014
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    I was beyond pleased with Hollywood Pro's services. Anna and Robert made us feel like we had known them forever. He is quiet but Robert's photography skills are amazing and he definitely has an eye for detail. Anna was a great partner for Robert and she made us feel so comfortable. I would recommend Hollywood Pro to my friends, most definitely.
  • User1385433 Sent on 10/18/2013
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Hollywood Pro Weddings has been in the photography business for many years dealing with individuals as well as corporate and red carpet events. They are fairly new to wedding photography however they are AMAZING! They are very friendly and their goal is to make every wedding a special event that is captured through amazing photos and video. I got lucky finding them at a bridal show. Robert the main photographer and owner is a perfectionist and wants to make sure he gets the perfect shot for you to cherish for years to come. I can not thank them enough for all the hard work they did from our engagement pictures to our wedding day.
  • S
    Samantha Sent on 01/16/2014
    4.9 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      4.5 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    My husband and I married over ten years ago in a shotgun wedding at the courthouse in Las Vegas. For our tenth, we decided to renew our vows and have a huge party for all of our friends and relatives... finally! I had worked with Anna and Robert previously through my employer - huge corporate events. So I called them up and they happily agreed to share our special day! The photos Robert took captured the entire essence of the renewal... from fun to happy to romantic to elegant - all in one! The effects and touch ups Anna applied to our photos made us look better than I could have imagined (including one very ogre-ish aunt on my husband's side of the family). We seriously could be stock photos in a wedding magazine. I am so pleased with the services they provided, the photos alone might make us want to repeat it again once another decade has passed! My advice to future brides - don't hire your friend for a couple hundred bucks. This is an important day and these photos will always bring back the memories. Make it worth it! And, if you have ideas on certain photos/poses you want, throw them out there. Robert is happy to oblige. Same with touch ups and enhancements... if you want them to have a classic, aged look just ask. Or be so bold as to ask to be surprised! I did, and I will cherish these photos forever. Had I known what I was missing out on I wouldn't have gotten married in a courthouse the first time! LOL
  • User2905032 Sent on 12/12/2016
    4.8 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      4.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Wonderful people to work with who are friendly, affordable, professional, and provide excellent end products. Make sure to get family photos first after the ceremony! It's very difficult after that and guests can leave early.
  • V
    Vanessa Sent on 07/03/2017
    4.4 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      3.0 out of 5 rating
    • Professionalism
      4.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    When i first met Anna and Robert me and mikey made a great connection. I was so honored and happy to have found such amazing people to help with my special day, they responded right away and everything. The day of they made me feel comfortable and everything was so professional. I had a lot of compliments. A week later i received 200 photos to preview and they were so beautiful!! Unfortunately after that wedding i didn't hear anything. i told my husband i will not bug until after the holidays because i know that they are busy. So January came along and when i wrote them i didn't get a response until February. They informed me that i never sent my hard-drive. Which was my fault i agree, it was in the contract and everything. I sent one right away. I have now just celebrated my 1 year wedding anniversary and have finally received our photos and wedding video. Even though it did take a year, I am amazed at how beautiful and incredible the wedding videos and photos turned out. I would definitely book them again for an event. They are very sweet and awesome to work with. Thank you Anna and Robert and everyone else on there team that helped onour special day.
  • J
    Jpr Sent on 09/01/2020
    1.8 out of 5 rating
    • Quality of service
      2.0 out of 5 rating
    • Average response time
      1.0 out of 5 rating
    • Professionalism
      1.0 out of 5 rating
    • Value
      3.0 out of 5 rating
    • Flexibility
      2.0 out of 5 rating

    Talented, but Extremely Unprofessional

    In 1 week, it'll be 2 years since our wedding on 9/8/18 and we JUST received the last part of our package yesterday. We met HPW at the Anaheim Bride World Expo in 2017 and they seemed amazing. Everything went smoothly prior to the wedding and the crew was perfect at the wedding (there were about 5-6 of them and they were all friendly and proactive, capturing everything we wanted). Unfortunately, everything changed after the wedding and the interaction with Anna has been a nightmare. We never heard a word from Robert ever again and we would only get a response from Anna about once every 4-6 months when we would threaten to take legal action after months of ignored e-mails and phone calls, to which she would respond immediately (once within a minute!). Each time, she would lash out at us, be extremely emotional and dramatic, and then make an excuse for her behavior and inability to fulfill the contract- only to ignore us for months again afterwards. She manipulatively tried to make us think we were the only ones having an issue with her and when we would present/remind her about all her other negative reviews, she would completely disregard them and deflect by calling us "mean"- we were simply only asking her to not ignore us for months and to just communicate with us if more time is needed. The first time in November 2018, she told us that Robert's father had just passed away- we felt bad and tried to be understanding during this difficult time despite her lack of professionalism, but the problem persisted for the next 2 years and (if you look back at the reviews) this has been an issue since at least June 2017. She expects her clients to be empathetic to whatever she's going through all these YEARS, but she's not empathetic to her clients who have been ignored for MONTHS and are fearful that they've been scammed out of thousands of dollars and might never get their priceless pictures/videos from their special day. If HPW is having such a hard time fulfilling their current contracts, then they shouldn't be at the expo like they were/are trying to get more new clients.

    We got the package that comes with a drone, but we didn't notice a drone at the wedding. Giving them the benefit of the doubt, we just waited until we received the highlight video. There was no drone footage. When we asked her about it, she didn't comment on it and simply re-sent us another highlight video with a random drone footage of Laguna Beach, not of our venue nor wedding. We got married at a beautiful beachfront venue in Laguna Beach, but she used the footage of the busy PCH and dirt hills so the opening introduction of our names was slapped over brown dirt hills. When I confronted her about this, she responded that our venue told her that drones weren't allowed and proceeded to send us a link about restrictions on drones in Laguna Beach- which was a complete lie and the link was a clickbait because our venue does indeed allow drones and often has drones flying over for weddings and the link she sent us was about drones being restricted over government property or private property that haven't been given prior permission- which was not our case. Our on-site wedding coordinator also guaranteed that no one prohibited her from flying the drone. Even if what Anna said was true, how come that was never communicated to us? SHADY.

    We had our German wedding exactly 1 year after our California wedding. We asked her for the wedding album about 5 months prior (which at that point was already late to begin with) in hopes that it'll arrive in time to be showcased at the German wedding. Unsurprisingly, it didn't arrive in time. There was more to write about, but it's hard to remember the details after 2 years. We're just glad we finally got everything. We'll give credit where credit is due though: We're giving them an extra star because they were amazing prior to and at the wedding (we think they hire freelance photographers to be a part of their crew for certain events?), the pictures were great, the album was beautiful, and the videos were good (despite the drone situation). Anna is talented but sadly lacks a great deal of professionalism. Our negative experience with Anna the past 2 years unfortunately overshadows everything else.
  • S
    Sam Sent on 08/13/2019
    1.8 out of 5 rating
    • Quality of service
      1.0 out of 5 rating
    • Average response time
      1.0 out of 5 rating
    • Professionalism
      1.0 out of 5 rating
    • Value
      4.0 out of 5 rating
    • Flexibility
      2.0 out of 5 rating

    Great service up till the wedding, but good luck getting your media after.

    Up till we received our sneak peak and short video highlight, Robert and Anna were amazing. Trying to get our media/wedding album/extended highlight video after our wedding? next to impossible. My wife and I got married in March of 2018 and have yet to still receive our wedding album and extended highlight video. In the contract we signed, it states specifically that we would receive everything (pending slight delays to high wedding season) by 5-6 months... Its now nearly 1.5 years and we're still not fulfilled on our contract. HPW could be good if you just want photographers and no editing though.
  • Y
    Yesenia Sent on 01/22/2019
    1.6 out of 5 rating
    • Quality of service
      1.0 out of 5 rating
    • Average response time
      2.0 out of 5 rating
    • Professionalism
      1.0 out of 5 rating
    • Value
      1.0 out of 5 rating
    • Flexibility
      3.0 out of 5 rating

    Horrible service

    My husband and I met Robert and Anna at the Bridal Expo in LA. They were both very nice and seemed to be very honest. We fell for the amazing sales pitch that all our photos will be edited and touched up. The reality is Anna will only touch up a few photos.
    Moreover, my husband and I really wanted a PPT video to show during our reception. The sample PPT/video they show their customers in the Expo is nothing to what she gives you to show at your wedding. All she gave us was a simple picture slide show with music. So disappointing! :-/ honestly all they say is " too good to be true"! It took Anna over a year to provide us with our pictures and longer for our video. The final album she gave us has a big stamped in the back that reads "STUDIO SAMPLE NOT FOR RESALE" and our video had no smooth transitions, she didn't even bother to cut her own crew talking in the background.
    After they get the money it seems like they don't care much. Through it all, my husband and I were really patient and understanding but our entire experience with them was such a nightmare. Every time I look at my video I am saddened at how much we paid and the poor quality we received.
  • Rhonna
    Rhonna L. Sent on 02/02/2023
    1.4 out of 5 rating
    • Quality of service
      1.0 out of 5 rating
    • Average response time
      1.0 out of 5 rating
    • Professionalism
      1.0 out of 5 rating
    • Value
      3.0 out of 5 rating
    • Flexibility
      1.0 out of 5 rating

    15 months later, still haven⠹t received photos/videos/album

    I saw HPW’s work from a friend and I was very impressed by the quality of their photos and video, and the price they were offering was unbeatable, so I decided to hire them for my wedding on 10/15/21. It’s been 15 months and I still have not received my wedding photos, video, or album. I did, however, receive a preview of 30 edited photos 2 weeks after my wedding, which were BEAUTIFUL, so I thought they were already working on the rest of my photos, video, and wedding album. But fast forward to 15 months later, NOTHING. In the contract, it did say it will take more than 6 months to receive the final products, but it’s already been 15 months! How long does it really take to edit all those photos and videos? From the beginning, Robert kept saying he has a lot of people on his team, so it really shouldn’t take this long. I’ve called and emailed Ana and Robert many times but they just kept making excuses, then they would stop replying to my emails and text messages all together. Now I’m left in the dark and I don’t know if I will ever receive my wedding photos, video, and album. I’m so mad that I decided to go cheaper on the photo/videos for my wedding because now this happened. I feel like I’ve been scammed. if I could go back in time I would’ve just paid the extra thousand dollars for a top rated photographer/videographer. Right now, the only photos and videos I have of my wedding are the ones that I was tagged on, on Instagram. Beware, DO NOT hire HPW, you may never get your photos and videos. If I ever do get my final products, I will keep you updated.
  • D
    Daniel D. Sent on 01/22/2019
    1 out of 5 rating
    • Quality of service
      1.0 out of 5 rating
    • Average response time
      1.0 out of 5 rating
    • Professionalism
      1.0 out of 5 rating
    • Value
      1.0 out of 5 rating
    • Flexibility
      1.0 out of 5 rating

    Let down and feel robbed from.

    Like several others wedding date was April of 2018 and almost a year later still nothing. I have requested at this point just to get my hard drive back with the video and photos on it, no alterations. We have recieved nothing in return and trying to understand her father has been in and out of hospital and Roberts father passing away. this is not a business if you can not up hold your end of the contract. Anna has better communication then Robert but even then little to none and always saying they will get it done next week. They need to rethink taking on new projects and start finishing up there old ones they committed to. this is not a company you want to do your wedding as you may never see the photos. I have been left no choice but to seek legal counsel in hope if I cant get my memories I can get my money back. I would advise all to do the same. worse part is just not getting those photos. its a one time thing and I will never get them back very sad. they are so great to hype you up on how they will do a amazing job up to and the day of, but it all falls short after.
  • Randy
    Randy T. Sent on 01/30/2019
    1 out of 5 rating
    • Quality of service
      1.0 out of 5 rating
    • Average response time
      1.0 out of 5 rating
    • Professionalism
      1.0 out of 5 rating
    • Value
      1.0 out of 5 rating
    • Flexibility
      1.0 out of 5 rating

    Do not hire this Company!

    My wife and I got Married last year on Feb 4th, 2018. We first met with Robert who was very nice even though he was 45 min to an hour late to our meeting due to LA traffic when we were coming from Corona. The examples they had were beautiful and breathtaking. So we decided to hire them on as our photographer and videographer. Unfortunately, the work they did for us was horrible. During the Ceremony, they did not get any clips of anyone walking down the aisle from a frontal view. Only there backside which is a complete joke. They did not even get my wife coming down the aisle. Only her backside as well. The angle they had the camera the during the ceremony was being blocked by my priest and they did not notice. Also, the photographers kept walking into the shot even though it did not matter because my wife and I were not even being filmed. The video they made for us was a complete joke. Horrible transitions and it felt like whoever did the video editing did not know what they were doing. At times they slowed down the shots where it looked really choppy and not smooth. If you would like me to email you the video they did I will be more than happy to. I can also email you the video I did myself and you can tell me which one you like better. That is how confident I am in my work. I have never done video editing in my life and I feel I did a better job than these "professionals". They gave us all raw footage which was how I was able to create my own video. Don't get me wrong, I struggled major doing this due to such horrible videos being taken. I went through all this trouble to get a video done for my wife on our 1 year anniversary coming up so she at least has a video memory of that day. About a month after the wedding I emailed Anna to get an ETA on when we would be receiving everything. I got no response and for some reason, she was posting pics on Instagram. I took it upon myself to spam their Instagram page in which they finally responded to my email. I had seen people leave feedback on yelp stating they have not received anything and it was beyond a year. Also, I was fortunate that my wife just happens to know one of the photographers who had stated this is how it normally is and he does not work for them. They just contracted him to do this one event or a few, not entirely sure of specifics. The final video nearly took them 6 months to email us and we had to argue with Anna that the video they created was horrible. She refused to rework the video. My front teeth are fake and if you get close enough you can see black between my gums and my front teeth. She took it upon herself to put a clip that was right in my face while I was smiling. All you can see was the black part I described. I reached out to her letting her know how much of a joke I think this is and how embarrassing it is for me to show anyone in this video. Her response was, "I did not even notice". I am sorry but it is your job to notice things like this. It took about 7 months to receive the video and about 8 to 9 months to the picture album. The first draft of the picture album she sent us was horrible. We literally changed almost everything except 1 page. I have read on some reviews that people have not even received anything and it was longer than a year. According to Anna, she was dealing with a family emergency. I can understand that things come up but to completely ignore your customers who have paid thousands of dollars and not hire a third party to take over since at the time you were incapable of handling all the situations alone is really unprofessional. Please save yourself a headache and do not hire this company. I can email you videos and pictures as proof to help you make that decision. I have had a couple of people that have already put deposits that reached out to me for proof and they had stated they were going to pull out from having them present at there wedding.
  • User2347016 Sent on 10/02/2015
    0.5 out of 5 rating
    • Quality of service
      0.5 out of 5 rating
    • Average response time
      0.5 out of 5 rating
    • Professionalism
      0.5 out of 5 rating
    • Value
      0.5 out of 5 rating
    • Flexibility
      0.5 out of 5 rating
    The photographer was incredibly professional and accommodating, however 3 months, no pictures yet. Contract stated 3 - 4 weeks for photos. Four times have been promised pictures were in the mail, called again last night and they have still not been mailed. The short processing time is why I chose them and what I thought I paid 1570.00 for...expediting! REALLY NOT HAPPY. Can comment on the quality since I haven't seen the finished product. They better be amazing.
illustration stars

Are you interested?

Send a message