Skip to main content
Weddings

Hoffman House Reviews

Hoffman House View more information

Reviews

We're all about trust. Our community relies on honest reviews to help you make those big decisions with ease.
  • Quality of service
    4.9 out of 5 rating
  • Average response time
    4.9 out of 5 rating
  • Professionalism
    4.9 out of 5 rating
  • Value
    4.8 out of 5 rating
  • Flexibility
    5 out of 5 rating
  • Emily
    Emily Sent on 10/02/2024
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating

    Amazing catering

    We have nothing but fantastic things to say about Hoffman House!! We hired them as our catering vendor for our wedding in August and everything about working with them was a dream. They were very generous at our tasting; only my husband could go and he was able to bring the leftovers home for me to try and let me tell you… they sold me on the leftovers!! Everything tasted phenomenal, even not being fresh from the kitchen! Then as we approached the wedding day, Kayla was incredible to work with. She was very patient and flexible as we made last minute changes to the head count and other details. She also was extremely responsive throughout the whole process. The day-of was completely seamless. The buffet set-up was very professional looking, the staff were extremely friendly and helpful, and the food was DELICIOUS. The catering was BY FAR the thing that guests complimented the most. Lastly, the value for the money was completely worth it, the prices were very reasonable! Overall, could not recommend Hoffman House more!!
  • A
    Ashley Sent on 06/27/2022
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating

    Best Wedding Reception!

    I had my wedding reception here and everything was beyond perfect! The staff, food and room set up was beyond perfect!
    From the first inquiry call to the day of the wedding, Hoffman House was so accommodating and attentive. I had no worries and no stress. Legendary service from ALL of the staff. Ashley in the office was always prompt with responses and always kept me in the know of next steps. The Banquet Supervisor – another Ashley, was so attentive with what my guests would want. The dining staff were always assertive and hands on. I honestly can’t think of a time where I asked of anything, because they knew what my guests and I wanted/needed.
    Our food was HEAVENLY! The meats were cooked to perfection – full of flavor and juicy. Vegetables were crisp and fresh. I could have eaten every side dish, salad and meat, as their own individual meal because each thing was my favorite thing.
    We decided to have an open bar at our reception. As you would expect, a line would form. But the moment it looked as if it had 5 people or more, Ashley jumped in to help the bartender. The line was never long, and everyone was VERY HAPPY! Super-fast service!
    We had an amazing experience here. I know that if I have another event, this would be my first choice. We had the best time, best experience, all thanks to Hoffman House.
  • illustration stars

    Are you interested?

  • Kara
    Kara Sent on 08/30/2021
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating

    Amazing highly recommend

    It was at a reasonable and affordable price and they work with you. They made it the best time of my life and the food was phenomenal. The staff was the best that any bride could ever ask for. My favorite staff members were I think her name was Quita. I’m not sure I was drunk(amazing drinks may I add). She was amazing, she had the blonde dreads I know that for sure lol . I loved her just the best and Michael was amazing too!!!!
  • Celeste
    Celeste Sent on 08/21/2020
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating

    Diamond in the Rough

    Hoffman House is an excellent venue for both your wedding and reception. The food is excellent (which is not always the case for banquet food) and the atmosphere/service is top notch.
  • Emily
    Emily Sent on 08/13/2020
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating

    Amazing vendor from beginning to end

    I'm not sure that I will be able to articulately describe what a great vendor Hoffman House was! From the moment we reached out to them, to the original tour, to the tasting that included our parents, to the rescheduling 3 different times to COVID, to the actual catering of our wedding night, we could not have made a better decision! Julie was amazing to work with from the very beginning. She is very personable and wants to make sure that everything is perfect for your special day! Even when COVID first broke out and everything in IL was still so unsure, she would reach out and let us know HH was there for us and would work with us in any manner possible. Their onsite venue is beautiful and we loved the new chandeliers and chairs they got! Unfortunately due to COVID we had to change the venue and amount of people, but Julie and team were eager to meet any needs we had to still make sure our day went without a hitch. The onsite team arrived in time, were VERY professional the entire time, helped with things that we didn't even ask (helped move chairs from one location to another, helped bring the desserts to the reception tent from the house, and helped hide my husband and I right before the grand march!). Livetta, the onsite supervisor, was amazing to work with! Or should I say not work with! She knew from the very beginning to find our parents and ask them any questions, she told my mom that the brides already have enough to deal with on their special day and shouldn't be bogged down with any catering questions! How amazing is that!? Literally the entire team was a joy to work with and was more then we could have ever hoped for for our special day. We can't wait to continue supporting Hoffman House for our new date nights! Thank you so much Hoffman House!
  • C
    Colleen Sent on 09/22/2019
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating

    Mother of Groom

    This was only my 2nd experience ever using a caterer and we could not have been more pleased. The attention to detail, constant guidance months beforehand to the incredible service the day of our event was unparalleled! Staff was incredibly professional! Our head server walked in and took charge of every fine detail! She kept the event in track and thought if things that fell through the cracks. The food from appetizers through meal was beyond delicious! Perfectly cooked - served 165 hot meals quickly and efficiently and had enough for seconds. We will only be using Hoffman House for any future needs!! HIGHLY recommend!!!
  • A
    Amanda Sent on 01/23/2018
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    Absolutely wonderful!! I always told my mom that if I ever got married, I’d want to have my wedding at the Hoffman House!! That was before I met my now husband!! This place was amazing and worked with me on everything!! Definitely worth the money we paid!
  • U
    User2120657 Sent on 05/05/2015
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    Chyna was outstanding! Handled my wedding beautifully and the food was outstanding!
  • S
    Stacy Sent on 09/03/2014
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    We had our wedding at a separate venue, but catered thru the Hoffman House. We had a small hiccup when the event planner we were working with quit and we weren't notified. As soon as we went into speak with someone, Mike was there to pick up right were the other had left off. He was amazing! Mike listened to all of our concerns and helped guide us with all decisions on the catering. We felt so at ease working with Mike. A week before our wedding, we had an issue with a pool table not being moved, we wanted our Buffett where the pool table was located. I was very nervous and called Mike to ask what we could do. He took the initiative to work with us to get the dimensions and speak with the kitchen to see what they could do. Needless to say everything worked out great! The food was incredible and Patty with catering was so wonderful! She came out to check on everything numerous times and even helped set up our gift table, that had been forgotten about. These people know what they are doing. Highly highly recommend the Hoffman House to cater your next event.
  • U
    User1712375 Sent on 07/14/2014
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    The chef at Hoffman house was amazing to work with! He put together an awesome taste testing to help us narrow down our menu. We got so many compliments on the food from our guests. They said that it was the best food that they ever had at a wedding reception! The wait staff at the reception couldn't have been nicer or more accommodating to our needs! They definitely get a two thumbs up!
  • C
    Craig Sent on 07/13/2014
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    A personal and professional touch helped make our choice of catering for our wedding at The Pavilion the perfect decision. Both Marissa and Samantha helped guarantee a delicious and enjoyable experience for all our wedding guests. All of our requests were met and in some cases exceeded. Their staff flawlessly executed a perfectly elegant event with class and grace.
  • M
    Megan Sent on 07/09/2014
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    The food and service were impeccable. Many guest commented it is the best food the ever had at a wedding. Samantha was fantastic to work with and was present for the entire evening. I would highly recommend Hoffman House.
  • Brittany
    Brittany Sent on 05/28/2014
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    Great to work with, nice and professional staff, willing to work with you on details. Better pricing than we expected! Great food! Infact we got compliments on the food! Get the chocolate filled cookies they make, yum! They cut up our rice krispie treat cake no problem!! Although, I wish they let you keep the leftover food and wine, we did however get to keep the rest of our cookies. We would use them again for sure!!!
  • H
    Holly Sent on 11/25/2013
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    We choose Hoffman House to carter our wedding based off the wide selection of great tasting food we could offer each one of our guests. We worked with Marissa who was a joy to work with. During the planning process she was very easy to work with and if we ever had a question she was right there with an answer. For the wedding day the servers where very accommodating and professional to all of our guests. We would highly recommend Hoffman House for your catering needs.
  • R
    Rae Sent on 09/03/2013
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    Hoffman House was wonderful to work with from beginning to end! Marissa was always prompt at answering our questions and making changes for us right up until the last minute. Patti our banquet manager that evening was attentive, friendly, and was checking with us often to make sure everything was ok. The food was phenomenal! We didn't have a single complaint!
  • B
    Bree Sent on 07/16/2013
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    Hoffman House was an absolute joy to work with for our 7/12/13 wedding. We were nervous about having a buffet reception but it went so smoothly and the food was amazing! Marisa was an absolute joy to work with and was always willing to work with us to make the package work to what we needed/wanted. I got so many compliments on our food and I know family member who are begging for their green beans Provencal recipe!!!
  • R
    Robert Sent on 11/06/2012
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    WE HAD FILET , PRIME RIB , CHICKEN & VEGETARIAN SELECTION. ALL PHENOMENAL , FOOD WAS HOT , ALL STAFF WERE WONDERFUL , HELPFUL & COURTEOUS. GUESTS RAVED ABOUT THE QUALITY OF FOOD SERVED.
  • R
    Racheal Sent on 08/29/2012
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    As a former Catering Manager, I was so pleased with our experience with Hoffman House. The staff was friendly, accommodating, thoughtful and extremely helpful. Our banquet captain, Patti, was such a sweetheart and made sure my husband and I were taken care of all day. The food was delicious, the bar was stocked and Andrea was very responsive to all my questions and emails. I would highly recommend using Hoffman House for any special event!
  • D
    Jeffrey Sent on 01/24/2012
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    The staff and chef at Hoffman House are amazing. They are great to work with and made the night everything we hoped it would be.
  • K
    Kelly Sent on 07/20/2011
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    Hoffman House catered out reception at the Tebala Shrine Center. It was wonderful! They were flexible with changes and even provided someone to carry our plates back to the head table! Food was fabulous and I received compliments all evening. Great place to work with!
  • R
    Rebecca Sent on 08/04/2014
    4.9 out of 5 rating
    • Quality of service
      4.5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    I absolutely loved the food and service provided for our wedding by Hoffman House! We went to them with a specific meal in mind (Thanksgiving dinner) that was not on their typical menu and they worked with us to make it happen at a great price! I found their staff to be SO responsive and incredibly accommodating but most importantly, their food was GREAT! The only thing I would mark them down for is a small amount because they didn't finish serving our cake. We asked that it be cut and placed back on the cake table for guests to pick up at their leisure which was done without an issue, however, toward the end of the night as it ran out and guests asked for more the servers told them it was gone when in fact there was an entire tier in the kitchen that was never cut. We got to take it to the after party so it wasn't a total loss but I would have of course preferred the guests be able to eat it at the wedding. I would absolutely hire Hoffman House again, great food and great value!
  • L
    Lauren Sent on 07/30/2014
    4.9 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      4.5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    Working with Hoffman House was a breeze. Samantha is the best. We had a lot of questions and needed to communicate frequently with HH as our wedding day got closer. Samantha was always readily available via email and phone. She provided so much support and on the day of our wedding, she was checking in with us as we ate and making sure that everything was exactly how we wanted it. Our food was delicious, came out hot & fresh tasting and all of our guests really enjoyed it. We couldn't have asked for a better experience!
  • U
    User1774525 Sent on 07/14/2014
    4.9 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      4.5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    Marissa and Samantha were amazing! I work in the customer service field myself, and I was completely impressed with how professional both of these women were! I have gotten a lot of feedback about our July 4th wedding, but the most common feedback is how "amazing" the food was! So many people came up to me saying, "usually wedding food is just ok, but yours was amazing." The amount of people to come up to me and say that was amazing. However, that was just the least of it. The girls were so patient with me and so helpful on every little detail of the wedding. I believe they both helped me with other aspects of the wedding that didn't even have to do with catering as well! I could not have asked for better caterers! Our servers were absolutely phenomenal! My husband and I are 100% satisfied and truly grateful for every over at the Hoffman House!
  • A
    Andrea Sent on 06/04/2013
    4.9 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      4.5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    The Hoffman House provided efficient and HOT food for our wedding guests!
  • K
    Kim Sent on 01/24/2012
    4.9 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      4.5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    The Hoffman House did a fantastic job. The food was plentiful, beautifully displayed, most delicious, hot and served very timely. Their staff was professional, flexible, accomdating and very friendly. From the first meeting to the night of the reception, the Hoffman House was responsive, informative and accomdating. Their staff truly understand customer service! We had been told the Hoffman House was the best at serving a large crowd and they truly were.
  • J
    Jennifer Sent on 12/03/2011
    4.9 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      4.5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    Overall a great caterer. They were able to do everything that I wanted for my small wedding. We did not like the prime rib... so we didn't order it. We actually don't like much of the food at the restaurant, but you get a tasting for catered food and the choices were fantastic! The steak was huge and cooked onsite and the no one went hungry. The even put together a cheesecake buffet for us which was not a menu option. I wish the steamed vegetables weren't overdone - but I think it's hard to do, and no one complained!
  • A
    Ashley Sent on 10/17/2019
    4.8 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      4 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating

    Love love love Hoffman House!

    Everything from the food to the service was wonderful! The wait staff that assisted my husband and I With our plates was wonderful! Totally caught me off guard and was so nice of them. All good responses on food! Even were nice enough to put out my donuts on my donut wall for us! Lovely staff and great coordinators that get back to you in a great timely matter! Thank you!
  • U
    User1335116 Sent on 09/17/2013
    4.8 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      4 out of 5 rating
    • Flexibility
      5 out of 5 rating
    The staff was very professional, the coordinator (Marissa) was very attentive and responded to emails quickly. They are very flexible and everything tasted amazing!
  • U
    User1272337 Sent on 08/05/2013
    4.8 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      4 out of 5 rating
    • Flexibility
      5 out of 5 rating
    A little pricey but great food and service! We had our reception in a tent without kitchen facilities and they pulled it off beautifully!
  • D
    Danielle Sent on 06/12/2012
    4.8 out of 5 rating
    • Quality of service
      4 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    They provided a personal server for the bride and groom so that we didn't have to carry anything, and chance spilling. The food was amazing everyone enjoyed everything, and served on china so it did look very nice. You can have them provide chair covers to dress up the reception for a little extra, but worth it. They do clean up early though, so request to have the drinks until the end for while you are dancing. They do provide centerpieces for you as well as linen napkins and table cloths to dress the tables up. if you want something sprinkled on the table such as rose petals they will even do that. They will even cut the cake, if you want, after the bride and groom cut the cake so that everyone can have some. They will put your top layer in a box so you can freeze it.
  • V
    Vanessa Sent on 10/10/2010
    4.7 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      3.5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    We had a wonderful reception at the hoffman house. We received so many compliments on the food. We did buffet style for dinner and it was great, but the only thing was that I felt like there was a lot of food left over and no one is allowed to take any left overs with them. So that is the only reason I gave a lower score for value for cost. Otherwise everything was EXCELLENT! Patty was our banquet coordinator and she was amazing also!
  • K
    Kaitlyn Sent on 10/25/2019
    4.4 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      4 out of 5 rating
    • Value
      4 out of 5 rating
    • Flexibility
      4 out of 5 rating

    Wedding reception

    I had a beautiful wedding reception here. The staff were amazing, very friendly and helpful. My guests are still raving about how good the food and service was!
  • U
    User1035695 Sent on 12/04/2012
    4.3 out of 5 rating
    • Quality of service
      4.5 out of 5 rating
    • Average response time
      4 out of 5 rating
    • Professionalism
      4 out of 5 rating
    • Value
      4.5 out of 5 rating
    • Flexibility
      4.5 out of 5 rating
    amazing food, amazing service, a couple miscommunications otherwise practically perfect!
  • S
    Shannon Sent on 07/10/2011
    4.2 out of 5 rating
    • Quality of service
      4 out of 5 rating
    • Average response time
      4 out of 5 rating
    • Professionalism
      3 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    Hoffman House did a fantastic job with the food! Everything tasted great and was cooked very well. Before the wedding though the staff we dealt with were a little flaky, they kept forgetting things we had already told them and even made a mistake in reserving the room that came with our package (the restaurant is adjacent to a hotel and in the wedding package you get a free room). The head waitress (Patty) we dealt with was great. She was always around for questions and did a great job making sure everything was timed just right.
illustration stars

Are you interested?