Hilton Lake Las Vegas Resort & Spa Reviews

My wife and I had our wedding here at Hilton at Lake Las Vegas and we couldn’t of had a better experience. Our initial impression was that the Hilton grounds are absolutely stunning, intimate, and have a unique beauty of Las Vegas that many aren’t used to experiencing. We had countless compliments from our guests on the beauty this venue offered. It did not disappoint. Arabella Mascari was our Hilton Wedding Manager and I cannot even begin to express our overwhelming gratitude for her. She was kind, genuine, honest, and worked endlessly for us to obtain the wedding vision of our dreams. She is our MVP and without a doubt helped on countless occasions to overcome obstacles and find solutions. She alleviated our stress and we couldn't have had the amazing wedding we had without her.

We are extremely satisfied with our experience at the Hilton Lake las vegas. My husband and I were originally supposed to get married in Florence, Italy. Unfortunately we had to change our plans and find something closer to home. We visited multiple wedding venues in Las vegas and as soon as we saw the Hilton, we knew this was the one. The gardens, the lake, the bridge and the village reminded us of a little bit of Florence in the middle of the Nevada desert. We decided that our ceremony would take place in the beautiful chapel on the bridge and our ceremony in the garden with a bunch of bistro lights. This created the perfect ambience we were looking for.

We were helped all along by the Hilton's catering and sales manager, Arabella. She did everything she could to make sure that the planning and the wedding day would go exactly as I had imagined. Everything went exactly as planned and I have to thank her for that. I also only have good things to say about the staff that I've met such as waiters, bartenders, cooks, managers. Everyone was warm and nice and helpful. All giving excellent service. My guest were particularly happy and charmed with our bartender (I believe his name was Jose). I didn't meet him as I was too busy to even drink but my whole family kept telling me how absolutely awesome he was. He was the life of the party!

Overall my experience at the Hilton was excellent and I am so happy that my wedding turned out to be absolutely perfect! I highly recommend this wonderful venue and their amazing employees.

Such a pretty venue, we had such a fun, beautiful, magical night! Special thanks to Brenda, and also the bartender Jose who all the guests loved! Thank you!

Danielle Jeppesen is a beautiful person with an amazing character. She is accountable, patient and eager to help out. I had no idea how to even look for a place to get married on such a tight budget, but Danielle was there to guide us in every way. Showing us multiple locations to hold our ceremony and where to take pictures. Walking both Aaron and I through every little detail and made everything so simple. I would definitely recommend Danielle and The Lake Las Vegas Hilton Resort to any of my friends and family that are planning any kind of event.

The Hilton took wonderful care of us during our wedding! We didn't lift a finger. They took care of everything and served us when we were busy attending to our guests. It was a perfect day thank s to the wonderful Hilton Wedding/Catering staff

Hilton Lake Las Vegas is the most beautiful venue in Vegas! Danielle is the catering coordinator at HLL and she is truly amazing. She made planning our wedding a very seamless process. Everything that was under her control was executed to perfection! We can't thank her enough for making our wedding weekend a dream come true.

My new husband and I had the most beautiful, romantic and perfect wedding at the Hilton Lake Las Vegas Resort & Spa. We got married in the Chapel La Capella di Amore that overlooks Lake Las Vegas. We walked out of the chapel to our reception on the Pontevecchio Bridge where you have the lake on one side and the mountains on the other. It is the most beautiful setting to eat, dance and take pictures with your family and friends. Our catering sales manager, Danielle Jeppesen made our whole wedding a very non-stressful experience and all of the Hilton staff were very professional and attentive to our every need. The food was amazing and our guests are still raving about their overall experience. We would highly recommend the Hilton Lake Las Vegas to everyone who is looking to have a beautiful, unique and fun wedding.

My wife and I wanted something other than the traditional Las Vegas golf course wedding and when we saw the possibilities of what the garden area could be we knew we found out venue. During out planning process we went thru three different on-site wedding coordinators and the team that saw our wedding thru to the end was amazing. Brenda and Danielle were awesome to work with and made everything seem effortless.

We worked with Danielle, and she was exceptional. She was always courteous and professional, and was quick to answer all of our questions and concerns. Danielle always worked hard to make our wedding event special. Every detail of our wedding ceremony was practiced during our rehearsal, and on the day of our wedding, everything was perfect. The chapel was beautiful, the music coordinator performed flawlessly, and our event was one that neither my wife nor I will forget.

I'm in the process of planning my wedding and Danielle is awesome. Making everything so seamless.

Danielle is absolutely the best! She made sure every detail was attended to. All our expectations were met and she actually went way beyond to make sure our wedding was perfect. The venue was beautiful.

Danielle was great to work with. She is professional and made my whole experience feel stress free and easy. Thanks Danielle!

Amazing and perfect experience! We would not have asked for a better wedding! Marianne and Danielle are the best! Perfect service from beginning to end! Thank you a million times ladies!

Book it! The venue is amazing along with the Hilton Staff. Working with Ashley was such a pleasure and seamless on the day of our wedding. Jessica down at the spa was wonderful to work with as well. On the day of our wedding all we had to do was be pampered in the spa and everything else was taken care of. They coordinated our Pastor, flowers, and photography, which was one less thing that I had to deal with. Overall, I wouldn't have changed anything. It was a very pleasant experience all the way around.

Our wedding at the Hilton was amazing! All our friends and family from Vancouver and Toronto came down to celebrate with us and we couldn't have had a better time. Planning the wedding with Debbie Medina, the resorts wedding planner, went flawlessly. Having a destination wedding can be hard to plan but Debbie was always there to give guidance and advice which made the process much easier. She stayed on top of every detail on our wedding day and even stayed late to make sure the entire night went smoothly. We'll definitely be going back on our anniversary. I would recommend this resort to anyone looking for a desert oasis for a romantic wedding.

Not only was this venue beautiful... Debbie our wedding coordinator was AMAZING! She was so professional and very nice. Debbie ways responded to my email and phone calls right away. She made my husband and I feel like we were her only couple getting married all year even though that was not the case. I would 100% recommend this venue and Debbie to anyone getting married!

I couldn't have picked a better place! It is elegant and green with so many locations to have the ceremony and reception, that it was definitely hard to choose. In the end I chose the chapel overlooking the lake and the tuscany courtyard. the scenery was beautiful, the staff was super helpful ( make sure you ask for Michael and Debbie), and the food was exquisite! the entire wedding package is pricey but for everything you are getting it is worth every penny.

Michael and Jeremy were a great team for the event... They both listened well and took our requests into considetation. The wedding was complete because of the people we worked with. Thanks to Michael for his expertise and great taste! Love him!

We chose the Ravella at Lake Las Vegas for not only the great location but the ease they made planning our wedding.

Our wedding coordinator Jeremy Rose helped us every step of the way and walked us through every decision that we needed to make. Although we planned our wedding in quick time, we never felt rushed in making crucial decisions as Jeremy was there replying to every email and phone call whenever a bump arose.

On the day of the wedding Jeremy made sure everything was in place to give us one less thing to stress about. Overall Ravella was the best location that we could have chosen and Jeremy was the best person to have at the helm of organising our wedding.

Ravella was literally a perfect venue for our wedding. Ultra classy and a beautiful get away from the strip, it was exactly what we were looking for. We chose the chapel and pavillion for the reception and the celebration went off without a hitch. Many of our guests commented on how it was the best wedding they had ever been to. Jeremy, their new coordinator was amazing and did a wonderful job in making this the best day of our lives. Thank you Ravella and Jeremy for making our fantasies come true.

I had my wedding ceremony at Ravella, the hotel is beautiful and the ceremony itself went off without a hitch thanks to the great staff at Ravella.

We originally tried to book Loews but they were fully booked, we are so lucky they were because Ravella was PERFECT for us!
Our wedding planner booked everything for us so we did not have much contact with Ravella, we did meet with Jeremy a few days prior and he showed us the venue location (the beach) - it was perfect and Jeremy was very nice.

They had people helping throughout the ceremony and cocktail hour, they were all very polite and the day was great because of them

A few cons on our wedding day
- the night we checked in to our room we walked to our room and noticed a monitor that said, Rachel & Michael were getting married...my partners name is Mat. He was not pleased as he was dropping us off at the hotel and saw it.
It was a honest mistake, my sister and I went to reception to get it changed but he said he could not do it because he didn't work the monitors, he asked that we come back tomorrow to see the lady who did it. I said I would be a little busy getting married tomorrow could he please request it for me? He said, what do you want me to do put a note on her computer screen? I said, well yes. He said no, come back tomorrow.
My sister got it changed the next day, what a pain!
-My mum and 3 bridesmaids got their hair, nails and make up done at the spa for the wedding, the bridesmaids looked perfect and were done within an hour.
My mum took almost 2 and a half hours and it delayed my ceremony by about 20 mins. She had to hurry back up and get her clothes on but smudged the nail polish the spa person told her was set,we were going through the spa anyway so we all had to wait again while they removed her $60 manicure she got earlier. My poor mum was flustered and didn't have time to even look at me before I walked down the aisle.

BUT these were not major issues, we had a beautiful ceremony and we cannot thank the people at Ravella enough for doing such a fantastic job.

Overall Ravella did a great job, the stay itself was great and the ceremony and cocktail hour were everything we imagined it to be. A big thank you to Jeremy and his team!

The Hilton LLV was pure perfection in terms of what a wedding venue, I think, should have: 1) Easy access to hotel rooms for guests traveling from out of town, 2) a chapel for the ceremony just a short walk for guests to move to the reception instead of driving one place to another, 3) amazing and exquisite food (one of my guests is a chef in SF and was very impressed), 4) an effortlessly beautiful garden that you don’t need to add much decor to, 5) last but not least, an amazing event coordinator, Danielle, who listened to my requests, answered all my questions thoroughly, and kept in contact with me promptly throughout my whole wedding planning experience. It’s not easy planning your destination wedding from a different state for over 100 guests in the wedding capital of the world, but Danielle worked with me to make it happen! Disclaimer, you’re working with an international corporation, so there are a lot of restrictions and barriers in place that Danielle can’t work around, and her primary job is protecting the Hilton property. With that being said, she will still go above and beyond to research other means for you and even take care of your guests on wedding day! Thank you again Danielle and everyone at the Hilton, you made our dream come true!

Loved this resort, it was beautiful and had do many options for ceremony & reception venues; each one more beautiful than the last.

Everyone is friendly, helpful and accommodating
The food is delicious!

Jeremy is the greatest wedding planner you could ask for

I was recently Married at Ravella Lake Las Vegas on May 21st on the Lagoon (the lake) it was BEAUTIFUL i always wanted to get married on the beach and this was the closest i got in Vegas it was so perfect. 4 weeks before my wedding my old venue canceled on my and Michael Eggink at Ravella did so much for me and booked my wedding and did everything in less then 4 weeks i was so great full of all the things he did for me the reception room was big and beautiful as was the ceremony...

we did have many issues with the front desk people but besides that my wedding was perfect ! :)

Thanks Michael for all your hard work and time

This location is like having all the beauty of Tuscany with all the ease of Vegas! We have a great celebration and wonderful photos.

The venue and organization is great and Ashley and her team were professional. Know what you are looking for and you can rely on their suggested vendors to add services that need to be contracted out.

The location was not what we saw online but it was still what we wanted. For the price paid we do not believe that it was worth it(if it looked like the pictures that we saw then that would be worth it). The staff are wonderful to work with and very professional. We probably would not hold another event here but we would definitely stay at the resort again.

I recently had my wedding in the chapel at the Hilton and followed it with a brunch on the terrace. The chapel and the grounds could not have been a more beautiful place to get married. The brunch buffet was delicious and the setup of the reception area was very elegant. However, the experience leading up to the wedding was less than stellar. I had an incredibly difficult time getting in touch with the Hilton wedding coordinator. It usually took several emails and phone messages to get a reply. I wanted a special limited bar at the brunch which I went over with my coordinator 3 separate times and when we showed up after the ceremony they were serving a full open bar with top shelf drinks. We were also supposed to have the chapel and bridal room open two hours before the wedding and when we arrived everything was locked. The coordinator wasn't answering her phone and we had to request it through the front desk, putting us almost 30 min behind by the time someone came down to unlock. It may seem like small gripes but for the amount of money they charge to have a wedding I expected a better level of communication and service leading up to the wedding. Overall, the day was perfect and no one but me noticed that anything was off. If you're looking for a gorgeous area outside of Vegas this is definitely the place to go, just make sure you are incredibly clear with the planner on what you expect and make sure to look over your final bill very carefully.

They aren't very honest about their food portions. Make sure you ask lots of questions before signing a contract with these people. They can be sneaky! Especially at the last minute!

This was by far the most beautiful place to have our wedding at. Plus we had almost all our guest come from out of town so they had a beautiful place to stay, with the village just out side the Ravella hotel with all it's shops and restaurants and the lake, and a casino next door. It felt more like they were in Italy and not Vegas. But if they did want to go to Las Vegas Blvd they could all just hop on a free shuttle. They only down side was their high turn over on the wedding coordinator. We went through about three of them. Looks like they still haven't found a good one to stick around. The do not provide full service so we had to get everything "a la carte" except the food of course. The place was pricey as well. But all that was worth it in the end. We had our marriage ceremony in their gorgeous chapel above the lake and our reception was in the main ball room that made it all feel so regal! I could not have gotten a more beautiful venue any where else in Vegas.

Several things did not meet our expectations. The venue had changed the event coordinator half way through the planning process which happens so we were nervous because we loved Ashley but were optimistic with the change. The new coordinator who was also named Ashely was not as responsive to our needs and seemed annoyed with us. The day of our event several things happened…
1. Ashley told our vendors that they would have to wait an hour before she would be with them because she was giving another couple a tour of the grounds the day of our wedding. We were promised that she would be available the day of if we needed her.
2. The décor in the Chapel was not ours, the candles were not moved into the places we had requested. It still bugs me a in my photos that I had a wedding with someone else’s things.
3. The reception area was not set up at the time we needed it to be so our personal hired coordinator was not able to do all the set-up we needed.
4. There were supposed to be hotel people escorting our guests to the wedding area when the busses got there. (they left because the busses were late and some guests walked through a second wedding on the site to get to ours)
5. The meal was not as good as when we tried it.
6. The attitude of the hotel supervisory staff is less than desirable.
7. Ashely (the original coordinator) told us that we would be able to add snacks to the event at the end of the night if we were under our minimum and she stated that we would be notified of this prior to the wedding. Ashely called us the day before the wedding and asked if we wanted to spend an extra $700 to add an hour to our open bar. In the end we got charged an extra $750 for being under the food and beverage min. Why in the world would she not just say… “You are under your minimum anyway so let’s just do the extra hour and ask how else we would like to spend your money?” This is what the original Ashely promised us would happen.
Very dissapointed

We had a March wedding at the Hilton, it was amazing. Ceremony + fully catered event with open bar. However, this was in spite of, and not because of, the Hilton. First, everything is incredibly overpriced. Heat lamp rentals are $200 each, even though they're just sitting in storage if not in use. Second, communication was incredibly difficult—response times were slow, and I had to correct many errors with our food and beverage orders, multiple times. Many questions and logistical decisions did not get made until THREE TO FOUR DAYS before the wedding. Getting anything accomplished felt like pulling teeth. The catering/sales team changed multiple times after I signed the initial contract. Third, and most egregious, on the day of the wedding, the team COULD NOT FIND STANCHIONS. Stanchions did not come out to block off the event space from the public until AFTER the wedding had begun. This is absolutely UNACCEPTABLE. My bridal portraits also ran behind, and I was seen by guests before the ceremony, because during the pre-ceremony photo session, the Hilton refused to help direct guests away from the event space. It was awful. Finally, the bar could not make most of the cocktails my guests requested because it was never NEVER communicated to us that the open bar, that we paid lots of money for, did not include most mixers or fresh ingredients (no ginger beer, we had to pay extra for mint—MINT, a basic bar ingredient—and many other things). As we had a small wedding and were way under our food and beverage minimum, had this been communicated with us, we could have just ordered the ingredients, but it never was. Do NOOOTTT plan your wedding here.

Edited to Add: So many things went wrong that I forgot about a few more things. The food served at the event was worse than during our tasting. Not only was it cold and under seasoned, but it there was no dressing on the salad. Additionally, the wrong h'ors d'oeuvres were served during cocktail hour DESPITE the fact that I corrected Arabella, the catering/sales manager, on this issue, and sent her at least 2 emails of our h'ors d'oeuvre choices. Finally, they failed to timely ask us for payment (there isnt a payment portal, I had to physically fill out a CC auth. and email it to them) and so they ran my card WITHOUT ASKING ME on the day of the wedding, causing it to stop charging. They then tried to get the payment from me (after I had already paid a significant portion of the total) while I was getting my hair and make up done, 1-2 hours before the ceremony. Absolutely egregious.

My husband and I were very excited to get married at the Hilton Lake Las Vegas in October 2020. We booked with the Hilton in early 2020 pre-pandemic and then the pandemic hit. We had to consistently reach out to the Hilton to see if they could still accommodate our wedding with the pandemic, they were slow to respond and didn't give us a clear answer. 60 days before our wedding they told us they couldn't accommodate our party any longer. We were prepared to essentially cancel our wedding to keep our guests and the staff safe, however the Hilton wouldn't let us do that without keeping ALL of our money (~$30k). My husband and I opted to postpone our date to 2021 to avoid losing all our money we put down. When 2021 came around, I found out I was pregnant and due in October 2021 and my dad was diagnosed with stage 4 lymphoma. We quickly contacted the Hilton (March 2021) to cancel our event and explained our situation. We figured because it was still so early out, they could resell our date and make their money back. Well, they refused to honor the contract and refund our deposits or even grant us our points. They actually resold our date prior to our cancellation to the Jersey Shore cast. All in all it was an absolutely horrible experience and I wouldn't work with them again. We escalated to corporate so we could at least receive a portion of our funds back, but the team was extremely unprofessional and unhelpful. Phil W was our point of contact and was unprofessional and deceitful in their business practices.