High Peak Tent Rentals Reviews
Reviews
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4.8 out of 5 rating
4.8 out of 5 rating
9 Reviews
97% recommend it
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![Sharon]()
Sharon S. Sent on 10/13/2019Fantastic job!
Had High Peak setup a tent for our family picnic and they did a fantastic job.
It was a short notice for them but they came thru for us.
Would definitely use them again. -
Deb Sent on 01/03/2018High Peak really came through for us. They were a fantastic company to work with, very responsive and treated all my questions with respect and care. They explained our options of lighting, power, etc very thoroughly. We hired them within a month of an October wedding, because our previous venue choice developed some major last minute problems. They were great. Two days prior to the wedding when we had an emergency with seating {provided by another vendor), again, they came to the rescue...supplying us with chairs within 2 hours. I can't speak highly enough of the professionalism of their service.
High Peak Tent Rentals's reply:
Thank you Deb. It was a Pleasure working with you. We are so happy we were able help out, and make your event as special as possible. -
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![Heather]()
Heather Sent on 06/07/2013We used High Peak for our chair rentals for our outdoor ceremony. Not only were the white fan back chairs gorgeous, the customer service we experienced was exceptional. The price was very reasonable as well. They picked up and delivered our chairs promptly. -
User1170403 Sent on 05/22/2013Thank you Todd and High peak for being the most affordable tent rental and so accomodating! the pole tent looked amazing and thanks again for helping us put up the lights! If I ever need a tent again your my guys! I promise I will send picture your way soon. -
User2395608 Sent on 10/28/2015I rented tables, chairs, and tent/light packages from High Peak Tent Rentals for an outdoor wedding reception for 120 people at Kings Gap Mansion in Carlisle, PA. They provided quality service, delivered exactly what I expected and asked for, and were very patient with all my questions. They did a great job especially with having to work with me only through phone/e-mail.
I list a few critiques below. However, I think that if I had a wedding planner, these would have been non issues. But I was trying to stay within a budget and do things on my own.
Cons:
I had a few issues when it came to communicating my needs. While they delivered on everything I requested, I had to make sure I knew what I wanted and what was needed. I was planning my own wedding and there were details that I didn't initially think of, but I thought that as a rental company, High Peak, should have asked about (e.g. need for generator, light packages for the catering tent, fan packages, etc.). This resulted in several invoice iterations, which they had no problem doing, but it just added more stress. However, the nice thing about this was that I didn't feel as much pressure to rent anything I didn't need/want.
I also received a call the day before the wedding asking for clarification about the tent diagram that I sent to them over a month prior. They were in the middle of setting up the tent, tables, and chairs when there was confusion about the number of tables requested not matching the number of tables on the diagram. While they had reason to be confused, I think that should have been a question to ask closer to the time I sent the diagram rather than the day before the wedding. That added a little more stress, but I was still glad they called about it.
Also note: setting up chairs and tables were a small added cost, but we were expected to break down the chairs and tables ourselves, which is stated in the contract.
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