Hidden Pines | Lake Houston by Walters Wedding Estates Reviews

I spoke and worked directly with Brittney S who answered my hundred questions about all the different venues associated with this company and made sure I was 100% educated with each one. She met with me a couple times and helped me find my perfect venue at hidden pines lake houston! My family & I were even sad to hear that she passes the torch along to a planner/coordinator to work with me through the planning process because we wished it was her! She always responded to my texts immediately even in the late evenings. She is one of the reasons I wanted to stick with this company because I felt like my wedding mattered to her and not just the money spent! Thank you a million Brittney S!!!

We have been in contact with Brittney S and she has been AMAZING!! The first venue we look at was out of our budget, and Brittney sent over a bunch of information on other venues and found us our perfect venue!!

Planning a wedding? You can proceed with confidence when having Sheilah as your personal, day of coordinator! Our wedding planning process has been made easier with Sheilahs assistance. From the moment she was on our team, we knew we were in great hands. She is warm, welcoming, knowledgeable and confident. If having her on YOUR team is an option, run with it! You'll have no regrets!

Our wedding will be February 2024. I’m working full-time and a new mommy! Madison has been a huge help organizing and keeping track of all the details. I would be super stressed without her and I’m so grateful to her! This process so far has been fun and easy with Madison! The venue is stunning and I’m just so ready to see how everything comes together! Cortnie who is handled my flowers with DesignHaus has been amazing and fun to work with! She just gets me and the vision I’m going for! Super happy with our choice to go with Hidden Pines Lake Houston!

I had my wedding here last weekend and it was amazing! The venue is clean and gorgeous. You can truly make it your own. Our family and friends can’t stop gushing about how beautiful the venue was and how good the food was! Andrea G. was so patient and kind with me while planning the wedding, giving suggestions and answering the many, many questions I had! Brooke T. was an awesome day of coordinator! She was so calm on my wedding day that I really appreciated her energy on such a busy day. She did everything we asked and I am so grateful! The event staff was so nice and everyone was so accommodating. I know it takes a lot to hold such big events. Great venue space! The best part is that it includes everything you need in one venue. If you’re thinking about having your wedding here, do it!

Exceptional experience at this wedding venue! The venue itself is stunning. Andrea was our planner. She was organized and so incredibly helpful throughout the whole wedding planning process. Ely, the coordinator, was incredibly attentive, ensuring every detail was perfect. Candy's assistance was invaluable—she handled everything with a smile. Special shoutout to Michelle, the amazing bartender who crafted the best drinks. A dream team that made our night truly unforgettable! Thank you so much for the best day ever!

Greatest experience doing an event, Andrea and Tara have made it very easy for us to plan our wedding, can’t wait!!

OMG! Andrea G you are phenomenal. I literally worried about absolutely nothing the day of my wedding. I knew everthing was going which allowed me to be present and just enjoy my day 🥰

THANK YOU
~Jona and Ronn Croston

Madison has helped us with everything and it was such a smooth process!

This venue is truly beautiful and having Madison as our coordinator has been nothing but amazing. She has been nothing but helpful! I definitely recommend!

I am SO happy we decided to go with Hidden Pines for our wedding day. The team there was AMAZING! We worked with Nicole from the beginning and she was the best! She was always helpful and extremely responsive and truly made the whole planning process as easy and stress free as possible. We were really looking for an all/mostly inclusive venue so we wouldn't have to worry about coordinating and bringing in a bunch of different vendors. Everything that was in house at Hidden Pines (DJ/photobooth, catering, bar, tables/chairs/linens) was great but wanted to give a special shoutout to DJ Alexander. He was so fun and had the perfect playlist for our party and kept people on the dance floor all night which was so important to us! Also, our bartender (unfortunately I didn't get his name) was excellent. I believe we were supposed to have 2 but one didn't show up so I was worried the bar would be slow and people would be waiting in line but he absolutely killed it! And the 2 signature drinks we got to choose were delicious. Also, our guests made so many comments on how beautiful the venue was and how well designed and comfortable it was.

So many people told us that our wedding was one of the best they have ever been to and it would not have been possible without Nicole and her team. We are so grateful to everyone at Hidden Pines for helping us make our wedding day the best ever!

This venue was so BEAUTIFUL! The staff were all so incredibly nice! The day of the wedding they were so helpful and patient. They kept telling me don’t worry about the time because today is your day. They really made me feel special on the big day. Extremely attentive as well! It’s unfortunate that I didn’t have my reception here, but I highly highly recommend this venue!!!

Sheila worked with us in planning and she was simply the BEST .I would definitely recommend her for any occasion.Awesome always return my call promptly

The wedding turned out so beautiful and the food was delicious. Andrea was really helpful! Thank you for making my friends day so special.

Great place
Excellent staff
Totally worth the cost

Hidden Pines - Lake Houston was such a joy to work with from beginning to end. We worked with Nicole throughout the planning process. She was amazing, patient and very thorough. I had so many questions throughout and Nicole was there to answer all of them. On wedding day we had the joy of meeting Sheilah and she was amazing. She was so responsive and made sure everything ran smooth. If I could do the process over again I would choose Hidden Pines Lake Houston and their amazing team over again! Thanks again for making the best day of our lives the best day!

Working with the staff at Hidden Pines through our whole wedding process was excellent! I was super nervous about how communication was going to be, as I wanted everything to be perfect, but Nicole, Reem, Andrea everyone who helped was so nice and attentive, from day one to the day of our wedding. Our wedding guest were amazed at how beautiful the venue was and also complimented on how good the food was! Definitely recommend Hidden Pines Lake Houston to future couples. They are an awesome team to work with and will make sure your day goes off smoothly and on time.

Hidden Pines made our Wedding Day as Perfect as we could have ever imagined! We give the Biggest Thank You to Nicole and the other staff for being extremely helpful and overly accommodating! Our day wouldn't have been possible without them!

Overall my experience was pretty good, but it could have been better. I really wanted to be able to give them an excellent review. Unfortunately, I cannot and I will explain why in a minute. The good thing was the venue, itself was beautiful. The coordinator and DJ was great. The downside, was the inconvenient times for the wedding rehearsal, we couldn’t enter the venue until 1pm for a wedding that was set to start at 6pm. One of the coordinators was running late and the venue was not open at 1pm and the vendors were outside waiting for 30 minutes. We were late setting up which pushed our timeline back and we missed some daylight on the lake. When I asked if we could go back and take wedding pictures on the lake after the wedding, we were told we could not because we were not within our contract dates, even though we never got our 2 hour session for our engagement photos, which was included in the price we paid for our wedding, and this place was not cheap. Also, the food was not that good. The venue being so nice and the staff and DJ being really good is what made me rank this venue higher. I feel like they could have been more flexible with us on some things especially since we were flexible and patient with them during their construction phase and with them having my vendors sitting outside for 30 minutes waiting to set up.

Wedding review

Hidden Pines

I reached out to venue before posting review in hopes they would at least acknowledge or apologize for issues but my several letters have gone unanswered. I see they only respond to positive feedback. I hope my review helps others searching for a venue.

First off this is a beautiful venue. They offer different packages. Their vendors may not be local and any pricing or pictures all done digitally or FaceTime meetings. No catalogs available except online which can get confusing. Any discount offered on packages only available at time of contract signing. You can add any service as you go however we found out after signing we couldn’t get the $200 off for a service not needed if we upgraded a package. Only at signing do they offer.

You are unable to set up rehearsal if you want the night before event until 30 days before your wedding.

Ceremony room sound is awful. I was alerted by another venue customer a month before about issue and I alerted venue and they assured sound was fine. It isn’t. Do a mic check at rehearsal to make sure or before signing contract

Have your own coordinator to monitor event. We had 3 different coordinators and the third one was a surprise to us day of wedding others were leaving and she was taking over. Assurances made by other coordinators did not happen

Promised food to take for bride and groom not given. We had 10 guest not show and they didn’t have food for our grandson who woke up as last guest was served. Not sure where our food went that should have been available

Workers tossed out our leftover cake and light up props before event ended

Workers constantly removed peoples full drinks and even took away peoples specialty cups we ordered separately from another vendor. This happened entire night. Frustrating we couldn’t enjoy our things.

Bartenders were unable to make simple drinks. We requested no tipping as we would pay ourselves. We later learned bartenders were accepting tips then took our tip as well.

Bar presented as wine only. We had an open bar but none of their alcohol was visible to guests as they had pre poured wine with ice on bar. They dont have things like limes or garnishes. Venue ran out of water well before event ended.

If you use venue have someone like your own coordinator monitor employee activity. They were clearing tables of everything with more than an hour of reception time. You have a full hour after reception time to clear out your things so employees should not be tossing or removing your things as they did before actual reception ends.

The venue is beautiful. Planning coordinators say all the right things but if you don’t have your own person watching out for you things aren’t followed through as promised. We had a great wedding in spite of their unprofessional service. I attribute most of that to the many helpers my family and friends provided. If you are able to plan for these negative things you can also have a nice wedding here.

Do not have your wedding here. There was so many things that was paid for was not done. Sheila the main lady we dealt with was bad. Every thing we ask for she said no. Very rude. Then she and one of staff accused one of guest of doing something he did not do. Called the police. Then the two woman had a big argument in lobby saying one said it and the other said they did not . This was in front of guest in lobby Sheilia made all guest come out before the party was over. Screamed for every one to get out. Scared every body. One present girl fell. She had to go to emergency room. The police said if we had called instead of Sheila. they would have made the employee leave and let us finish our party. Not all were bad Just 3 of woman in charge. People left there stuff in dinning room could go bad and it.
The people that gave party had to lot of there stuff. It was bad situation.Check out other places. We have pictures of two employees arguing in lobby accusing a young man of something he didn't do. They could say it was him. keep saying a different color of shirt the kid had on. People Sid they put put this down as a false report.