Hey Bouquet Reviews
Reviews
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4.6 out of 5 rating
4.6
Very good
41 reviews
Recommended by 92% of couples
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Quality of service 4.6 out of 5 rating4.6
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Average response time 4.6 out of 5 rating4.6
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Professionalism 4.6 out of 5 rating4.6
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Value 4.6 out of 5 rating4.6
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Flexibility 4.6 out of 5 rating4.6
+69
User photos
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Tabitha Sent on 12/06/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wonderful Experience
They were very willing to work with my every changing mind. They followed exactly what I wanted and helped me understand the process the whole way through. I was so pleased with the result. I got so many compliments on my flowers from all my guests. They were voluminous and beautifully colored. -
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Liz L. Sent on 11/03/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing and beautiful
I looked and researched all over websites deciding not sure if I should get real flowers for our wedding but I came across Heybouquet and saw how beautiful her bouquets looked and were made out of sola flowers. I'm so happy I got our bouquets from heybouquet. Everyone even our photographer was complamenting how real and beautiful never seen it before. Thank you so much!!!! -
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Tricia Sent on 08/27/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely Stunning Flowers
Hey Bouquet is a wonderful company to work with. We first visited them at a Bridal show in Austin and really loved talking with the owner Renee. We thought we wanted real flowers for our daughters wedding until we were turned down by 2 different florist. Our vision was not what the florist wanted to do. My daughter and I went to go visit the Hey Bouquet store and chatted with Renee about everything and she made my daughter light up. The flowers look so real. They include a fragrance of your choice. Renee worked with me on extra orders I needed to make my daughters wedding the wedding of her dreams. I cannot say enough about this company. So professional, friendly and the bouquets and arrangements are absolutely stunning.
One of the things we loved was we could keep the flowers forever!-
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+6 photos
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Mandy Sent on 08/27/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing Bouquets!!
These are flowers that won’t die! These bouquets will become decorative pieces in your home for ever!! They’re just beautiful! Mine were perfect for my wedding and the colors were amazing!! She really captured what I wanted!! It was absolutely perfect and the best part was I didn’t have dying flowers in my wedding. I ordered bouquets for my bridesmaids and my self, boutonnières for all the men in my wedding, and corsages for the mother’s of bride and groom, and the flower girls basket and the ring bearers pillow -
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Shannon Sent on 08/21/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding flowers ❤❤❤
Absolutely beautiful flowers! We ordered through Etsy and Renee was very helpful. Our flowers were beyond our expectations! They truly made our wedding day so special! They will last forever! Thank you for everything! Highly recommend!
Thank you,
Shannon and James-
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+3 photos
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Chandra Sent on 06/08/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful Bouquets
I wanted to go the sola wood flower route to have my bouquet as a keepsake and found them on Etsy.
I actually won my Matron of Honor's bouquet in an Instagram contest and it was BEAUTIFUL. It solidified my choice to use Hey Bouquet and I do not regret the choice!
I ordered a 9" bouquet, 7" (freebie for MOH), and 2 6" bouquets for my bridal party, 6 boutonnieres (4 for my husband and the groomsmen, 2 for our fathers) and 2 corsages for the mothers.
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+2 photos
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Melissa Sent on 01/21/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Affordable flowers that look REAL!
Just got my wedding photos and WOW! I’m so in love with how my bouquets looked! Everyone at my wedding thought they were real flowers. I was nervous about making a large purchase online without seeing them in person first, but it ended up being worth the risk! They arrived in plenty of time and were in great condition. Highly reccomend! -
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Alicia Sent on 01/15/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
To have and hold forever
Renee was amazing and she does exceptional work. She was amazing at communicating with me through email and on the phone. Our flowers were amazing and everyone kept complimenting them. They are now proudly displayed in a shadow box with our wedding photos.-
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+2 photos
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Rebecca Sent on 01/08/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wonderful!
She answered all of my questions very quickly and helped me pick what I wanted. Wonderful! Highly recommended! -
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Nikaela Sent on 12/27/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Stunning & different
This bouquet is absolutely stunning! I purchased the larger bouquet for myself and the smaller bouquets for my maids and am surprised at how light they were, which is definitely a plus. I ordered pretty far in advance and it came right on time. Everything was packaged well & got here safely. My mom was pushing me to get real bouquets, and she was blown away by this when I got it. Now, we are going to make a wreath out of the flowers so it can be a daily reminder of our beautiful wedding! Consider us converted! Thank you, Renee, for your beautiful work! -
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Stephanie Sent on 04/01/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My flowers turned out so beautiful! I originally ordered from Eco Flower (big mistake - multiple delays and poor quality), but needed more flowers. That's when I found Hey Bouquet on Etsy. I wish I would've found them in the beginning. Would absolutely recommend this vendor. I ordered a bridal bouquet and 4 bridesmaids bouquets, and my order only took 2 months!!! My original order with Ecoflower took 9+ months, and I'm still missing a bouquet. -
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Kristi Sent on 12/20/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
These flowers were PERFECT for my wedding! I can’t thank Renee enough for these gorgeous flowers! My photographer has been obsessing over these flowers! They are so lightweight, and they looked just as great at night as they did in the morning. I love having these as a centerpiece on my dining room table now that the wedding is over. Thanks again! -
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Marie Sent on 12/14/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Rene was extremely helpful and wonderful to work with. I loved my flowers and couldn’t be happier with the choice I made by going through her. She made it an easy process to select the right flowers for my wedding and they were very affordable. I highly recommend her services. -
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Shelley Sent on 11/30/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Hey Bouquet helped make my wedding day just picture perfect with the bridal party bouquets. We did not want the typical wedding and ours was very non-traditional so these bouquets, wrist corsages and guys lapel designs fit just perfectly into our theme and style. They were beautifully crafted, well made to stand up to a wedding day and the colors matched perfectly for what we wanted for our day! I cannot express how wonderful this company is, responsive to your needs, answers your questions and concerns timely and helped make our day just picture perfect! I highly recommend these to any bride that is looking for something that will last the test of time like their love for their "soon to be" husband. 5 STARS all the way around for this company! -
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Sammi Sent on 11/29/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Very easy to work with and the flowers came out beautiful! I loved not having to worry about keeping them in water. Came out awesome in pictures as well!-
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+2 photos
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Nadia Sent on 11/15/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Reneee exceeded my expectations beyond belief! She’s amazing and I will never forget how much magic she added to my wedding!-
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+7 photos
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Ebony Sent on 11/14/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely love love LOVE our bouquets. Renee did an amazing job of creating the vision I had for my arrangements! Very thorough with the bride to make sure everything was PERFECT! Shipping was also very timely! Thanks again, EVERYONE LOVED THEM! ❤ -
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Victoria Sent on 11/11/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our flowered were beautiful! I brag about them all the time! It was a great alternative to real flowers because we can now keep them forever, vs a week later. I didn't want to use silk flowers because those can very clearly look fake. So I wanted something that clearly looked different. Very well done!! She updates you throughout as well and makes sure you are still game for the colors selected! We got married May 16! -
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Krystal Sent on 11/08/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
After another wood flower vendor cancelled my order only a few months before my wedding, Renee was able to save the day by creating my beautiful flower bouquets and boutonnières. Everything arrived when promised and couldn’t have been more beautiful. The eucalyptus in the boutonnières smelled amazing! I highly recommend Hey Bouquet! -
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Kim Sent on 11/07/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Renee was super attentive to all of my questions and she made beautiful bouquets for my wedding. I'm so glad that I decided on her wonderful creations! Everyone is so impressed on how lifelike they look. -
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Jody Sent on 11/06/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I cannot state enough how what a wonderful experience it was working with HeyBouquet. The bouquets were beautiful - just as the pictures showed on the website and they arrived when they said they would. The bouquets were perfect for my daughter's wedding. I've attached a photo. Thank you so much for making the day so beautiful. - Mother of the Bride-
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+4 photos
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Sierra Sent on 11/05/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Loved loved LOVED my solawood wedding bouquet from HeyBouquet! I got SO many compliments on it throughout the day and even after for those who saw the photos! I would highly recommend HeyBouquet and the solawood alternative. The colors are absolutely beautiful and will make your dress and photos POP! And you definitely cannot beat the price! Also it's a double bonus the shop owner Renee is super responsive and there for you with any questions you may have. I originally ordered through Ecoflower but was told 2 months before my wedding that they would not have my order for me in time. Renee truly saved the day and I am forever grateful!
I would recommend ordering your solawood flowers as soon you can but they are SO worth the wait! -
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Shauna Sent on 11/05/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I love my unique bouquet designed with my wedding colors and family brooches! -
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Suzanne Sent on 11/05/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Renee worked with me to create the perfect bouquets, boutonnières, and corsages for our wedding. She made sure I was thrilled with them before they were shipped to me and they arrive in perfect condition. The value was amazing, and we loved having flowers for our wedding that wouldn’t be thrown in the trash at the end of the night, and my bouquet is still a beautiful decoration in my home that reminds me of my day every time I pass it! -
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Liz Sent on 11/04/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
If you are looking for the most beautiful, unique alternative to fresh flowers, HeyBouquet is your company!! Miss Renee was great to work with, very professional, personable and accommodating. She created the most beautiful custom flowers for my wedding and I couldn't have been happier. I will be using HeyBouquet for further flower needs! -
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Sarah Sent on 11/01/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We decided to have a small out of town wedding and the last thing I wanted to worry about was trying to find flowers. I found HeyBouquet on Etsy and decided to roll the dice. I am so glad I did! These flowers were just as beautiful as real ones and held up great to travel. I carried them on in my luggage! I couldn’t be happier with my decision to use HeyBouquet for my wedding flowers. ❤️-
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+2 photos
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Frances Sent on 11/01/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I loved my orders from HeyBouquet! Renee was very responsive, professional, yet personable-- and makes for good business!
I was so excited opening up my bouquets and boutonnieres for our wedding. I love that the materials to make these are still natural and can last for years to come. My bouquet is currently sitting on our mantel at home-- and every time I look at it, it reminds me of our special day. -
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Jordan Sent on 10/31/20175 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I ordered my wedding flowers from Hey bouquet and they were everything I wanted and so much more!! I was so scared to have a custom order made, but they turned out better than I ever thought! All my questions were answered very professionally and promptly, plus it didn't break the budget and my flowers looked amazing. -
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Kimberly Sent on 10/30/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I am so pleased with the way every step went! The products were beyond my expectations and truly stunning. I received so many compliments! I would definitely recommend shopping here because I will! Thanks Hey Bouquet! -
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Ashley Sent on 10/30/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I HIGHLY recommend Renee with Hey Bouquet. She was so amazing & such a joy to work with. She made my wedding flowers & did a fabulous job. I'm so greatful she was a part of my special day. Very reasonable with pricing & fast friendly service. They were absolutely perfect & a beautiful touch. -
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Amanda Sent on 10/30/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Hey Bouquet helped make my wedding magical and one of a kind! While working with the owner on Etsy she made sure that I was getting everything I wanted! All of our flowers were beautiful and I still receive compliments! They were unique and very fairly priced (which we all know is important especially when we're planning a wedding). I highly, highly recommend Hey Bouquet!!! -
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Darla Sent on 10/30/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Hey Bouquet was excellent! I had ordered bouquets from another company and had no response from them 10 days before the wedding. I contacted Renee and she said no problem, I can get the bouquets made and delivered to you. And she did...they arrived 2 days before the wedding and they are beautiful!! I highly recommend her for anyone needing bouquets. She was amazing! I had already made the boutineers and the bouquets matched perfectly! -
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Deirdra Sent on 10/30/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Renee is AWESOME and her work is even more AWESOME! She created beautiful flowers for my daughter's wedding ceremony and we used them in the reception decor as well in Aug 2015 and I can't wait to use her services again!!!!! I HIGHLY RECOMMEND HEY BOUQUET!!!! Deirdra Mobley, Savannah, GA -
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Caitlin Sent on 10/30/20175 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Hey Bouquet is simply amazing! After frantically trying to figure out what we were going to do for flowers for our wedding because we couldn’t find silk or fresh flowers to match our colors I took to Etsy for a search and came across this shop.... Man am I glad I did! This shop goes way above and beyond to have the best customer service! After corresponding for a little while she sent me multiple flower color samples and was extremely patient with me! Everything came together so perfect and made this OCD bride extremely happy when everything matched! Her prices were also extremely reasonable! Did I mention a week and a half before the wedding I had forgot to order flowers for our wedding cake? She didn’t even hesitate and got them right out to us... NO EXTRA CHARGE! :) We can’t thank Hey Bouquet enough for the top notch service we received for our special day! -
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Kim Sent on 05/05/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful, yet affordable option! -
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User2174779 Sent on 06/11/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I found this vendor through Etsy and she did a great job of making fabric flowers for our wedding. She was very responsive and even sent us a sample of a bouquet before we purchased the whole bunch. -
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Cecilia Sent on 10/18/20184.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful flowers you can keep forever!
I ordered my wedding flowers from Hey Bouquet and could not be any happier! I bought a 9-inch bouquet, three 6-inch bouquets, a 4-inch toss bouquet, 6 boutonnieres, and 2 corsages. And all that cost me less than $500 which included shipping! That is an amazing deal!! I ordered well in advance and highly suggest you do too - a lot of hard work goes into these flowers so it does take a while! Be patient. Before ordering my wedding flowers I ordered samples of various colors to make sure I was getting the exact colors I wanted. I found that to be very helpful! Once I decided I reached out with what I was looking for and got a response from Renee that she could do my order and she asked me for some information in order to create my listing. When it was getting near to my ship date I reached out again to check on progress and make sure all was good to go and got a response that everything was on track and when I could expect my items to ship. When my flowers were ready to ship Renee reached out with pictures and shipment info and I was super grateful for that. The flowers looked so lovely in the photo and I was excited to receive them. Everything arrived with plenty of time to spare and the flowers were gorgeous. I got so many compliments on the flowers, and people were surprised to hear they were fake. The flowers are really lightweight which is nice. The bouquets are composed beautifully. I love that these can be kept forever! I had bought the 4-inch bouquet to use for a bouquet toss, but had decided not to do the toss, so now it looks lovely on my desk at work. It is small so I think for a toss bouquet I maybe would have gone with a 6-inch, but the 4-inch would still work. The flowers do have a slight smell since they are wood, but we unwrapped ours from the plastic a few days before the wedding and couldn't notice the smell on the day of. -
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Megan Sent on 11/11/20191 out of 5 rating1.0
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Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Horrible experience!
My order did not come in on time, I tried to get in contact and the shop was radio silent for weeks. 1 month before my wedding I finally get told that they can't complete my order. Who does that to someone a month before their wedding!? -
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Delaney Sent on 10/27/20191 out of 5 rating1.0-
Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
No Response, Closed on Etsy.
Do not use this company on Etsy, their site or whatever else. I placed an order on August 31st and even double checked to ask if it would be here in time for my wedding. Renee Daniels (owner) said yes and they'd process right away. Fast forward to October 12th and I asked how they were going--no response. Then early last week I realized they hadn't shipped yet and never responded to me. Reached out again and then when I went to look at their FB I saw another person saying they couldn't get a hold of the store. I re-reached out to their store, no response. I tried calling the phone number associated with their store, no response. Tried facebook posts, texting, calling, commenting on Instagram photos (that they deleted and locked comments on) and still never a response. I even sent emails telling them I didn't need the flowers right then but just a yes or no what was happening. Nothing. Then on October 27th their store on etsy went offline. I spoke to the Etsy Team and they said their site was offline. Etsy gave me my refund and now I am scrambling for other flowers. Do not use this business. Do not do this. -
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Kristin Sent on 06/24/20191 out of 5 rating1.0-
Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Do not custom order
If I could give 0 stars I would. Ordering my bouquet from Renee was a huge mistake. During our initial conversations she was so quick to respond and very pleasant to work with. That completely changed when I expressed my dismay and concern at the preview pictures she sent me. The bouquet she made was so far off from what I requested. The size, shape, and color were all wrong. And she put 100% of the blame on me. All this happening 3 weeks before my wedding. I will put some pictures up and I think they will speak for themselves. Think twice before placing your order with them! I had to open and escalate my case with Etsy in order for her to make this right.-
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+3 photos
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Quality of service
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S Sent on 09/19/20180.5 out of 5 rating0.5
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Quality of service 0.5 out of 5 rating0.5
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Average response time 0.5 out of 5 rating0.5
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Professionalism 0.5 out of 5 rating0.5
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Value 0.5 out of 5 rating0.5
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Flexibility 0.5 out of 5 rating0.5
Seller was very slow to respond during the ordering process. Bouquet took close to 10 weeks to arrive, which is understandable, but she was very slow to respond to any questions. When the bouquet arrived, it was damaged. She packaged the bouquet with a few pieces of packing paper and wrapped the bouquet in thin plastic. She refused to refund the money and has been blatantly dishonest when a claim was made. Not worth your time and money. -
Quality of service
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