Hers Bridal & Special Occasions Reviews
Reviews
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4.8 out of 5 rating
4.8
Excellent
16 reviews
Recommended by 96% of couples
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Quality of service 4.8 out of 5 rating4.8
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Average response time 4.7 out of 5 rating4.7
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Professionalism 4.7 out of 5 rating4.7
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Value 4.9 out of 5 rating4.9
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Flexibility 4.8 out of 5 rating4.8
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Christan Sent on 03/11/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful dresses and fantastic customer service
I am so glad that we made the drive to Hers Bridal in Minden for my wedding dress. The appointment was extremely personalized, and the ladies there made it easy for me to not only find the dress of my dreams, but to put my mind at ease with the ordering process. I would definitely recommend Hers Bridal to any bride-to-be! -
Quality of service
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Angelique Sent on 07/21/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Alicia is beyond the BEST!! I wanted a certain dress and she was able to find and and not only was it beautiful but the one!! I believe she did beyond her best to help me out!! -
Quality of service
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Janelle Sent on 03/16/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I walked into Hes Bridal in September 2015 looking for a wedding dress for my Nov. 2015 wedding and Alicia made it happen. I was so nervous to even be in a bridal shop but my nerves quickly dissipated due to the genuinely comfortable atmosphere and just the demeanor of all the staff. They really wanted to help and believe me I needed it! While I was there Alicia gave advice on other vendors in the area and I booked everyone she advised and was not disappointed, she knows what she's talking about and is extremely well connected with other vendors. She is doing amazing things with the boutique, forget the Hers Bridal of before, prepare yourself for shock, it is a clutter-free, streamlined, classier version of its former self. -
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Lee A. Sent on 12/17/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The new owner (Alicia) is amazing. I am very picky and she was so patient with me. She was determined to find the perfect dress and she did! She treated me, my mom, and my girls with respect! I couldn't have had a better experience! -
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April Sent on 03/20/20155 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Everyone was so nice and helpful at Hers Bridal. They truly put customer service as their #1 priority. Ms. Kayla made my wedding dress dreams come true. She literally made my perfect idea of a wedding dress happen. I am beyond thrilled with my experience at Hers Bridal!! -
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Allison Sent on 08/20/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
They don't take appointments, so buying the dress can be a bit hectic. They ask that you bring your patience and your time. They have pretty much ever style imaginable at every price point. They listen to what you want and help you find the perfect dress. They alterations lady, Freida, is one of the top selling points! She can do anything to any dress and she makes every bride feel like they are the most important. She even opened the store for me on a Monday (they are closed on Mondays) so that I could get my dress for my Thursday bridal portriats and give her time to make any last minute fixes. -
Quality of service
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Cassy Sent on 03/13/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I cannot sing enough praises of Kayla! While looking for a dress in Dallas, TX; Shreveport, LA; Fairfax County, VA; and Naples, FL I must've tried on over a hundred dresses. Kayla's service and ability to find dresses that would complement my figure and meet the particular elements I was looking for was the deciding factor in my selection of a dress from Hers Bridal. I looked at many beautiful dresses, but not until the dress that Kayla recommended to me did I find a dress that I truly owned and did not own/overwhelm me. I did not have the "this is the dress!" moment when I selected my gown but definitely had the excited squirm in my gut when it first came in and I tried it back one. The dress ordering was on the expected schedule and I was able to order in a custom length so I didn't even need a hem done. When the dress came in, it fit perfectly! Janie was able to add the bustle and hide it with lace taken from an area of overlapping lace so it was perfectly hidden. The minimal alterations were done very quickly and accommodated my time table for bridal portraits. The price was also very comfortably within my budget of which I was very appreciative. I have had several friends get engaged recently and Hers Bridal is the first recommendation I give them. -
Quality of service
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Brittanie Sent on 08/06/20095 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The staff was wonderful! Price was awesome! 10% off since it was a dress they already had and didn't have to order one! Alterations lady was excellent. She was very efficient! -
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Jacy Sent on 07/13/20095 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Very easy to work with and friendly -
Quality of service
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Hilary Sent on 05/05/20095 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
They were extremely helpful!! I will definitely be back!
I ordered my bridesmaids dresses from here and they weren't to be shipped until the day of the wedding...talk about stressful!! They negotiated with the dressmaker and had them there a week before the wedding. All my girls were fitted and got their dresses back the very next day. The staff was very friendly and wonderful! -
Quality of service
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Alexandra Sent on 08/12/20094.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
My dress was perfect! I found the perfect one for me in a very short time. The staff was very attentive and their prices are better than David's. They also have a much wider selection of designers. -
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Angela Sent on 11/10/20094.6 out of 5 rating4.6
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
This is a great place the only problem I had was when I got my wedding dress in it fit great but after it was "steamed" it shrunk. Then she charged me for having to let the dress out after they are the ones who shrunk it. She told me it draws up most of the time when they steam it. Well don't ya think they should take things like that into consideration when ordering the size? -
Quality of service
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Megan Sent on 07/10/20094.4 out of 5 rating4.4-
Quality of service 4 out of 5 rating4.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4 out of 5 rating4.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Great people and really pretty dresses. -
Quality of service
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User2026431 Sent on 01/29/20154.3 out of 5 rating4.3
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Quality of service 4 out of 5 rating4.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
Kayla was super helpful, and she worked with me on my dress alterations and making the perfect shoes for my big day. She was super supportive even when there were glitches in the process. -
Quality of service
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Christi Sent on 08/08/20114.2 out of 5 rating4.2-
Quality of service 4.5 out of 5 rating4.5
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Average response time 4 out of 5 rating4.0
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Professionalism 3 out of 5 rating3.0
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Value 5 out of 5 rating5.0
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Flexibility 4.5 out of 5 rating4.5
The store is quite cluttered, but ater having no luck finding my designer, even in Dallas, these ladies were a godsend. They charged company price, no inflation and were easy to work with. They didn't carry m exact dress, but took measurements and went with the smaller sizedue to my small bust. It took a few months after I ordered it for it to be delivered, but that's typical. Just so happy that they could order my dream dress for me (Ella Rosa designer in the Private Label by G line) and it fit so well! -
Quality of service
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Alice Sent on 09/01/20084.2 out of 5 rating4.2
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Quality of service 5 out of 5 rating5.0
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Average response time 3 out of 5 rating3.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
The dress was perfect and well below budget. They were busy when I went in, but even without an apointment, I was waited on quickly and attentively. Their alterations lady was prompt and professional. -
Quality of service
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