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Here Comes The Bridesmaid Reviews

Here Comes The Bridesmaid

Here Comes The Bridesmaid

Bethpage, NY
4.1 out of 5 rating, 47 reviews
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Reviews

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  • Quality of service
    4.1 out of 5 rating
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Awards

47
  • C
    C. W. Sent on 02/05/2020
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    Great to work with!

    The selection was great and the prices were better than everywhere else I looked! All staff members that I worked with were professional and very helpful. The dresses we ordered came quicker than anticipated! I would definitely recommend them.
  • Diandra
    Diandra Sent on 11/21/2019
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    Perfect experience!

    I had the best experience with this company! All the ladies were so kind and patient with me and my 9 bridesmaids. They also have the best variety of dresses. If I could give them 10 stars I would. Will definitely recommend!
  • illustration stars

    Are you interested?

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    Elizabeth Sent on 11/21/2019
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    Amazing experience

    My bridesmaids and I had such a nice day picking out their dresses. Ashley was absolutely amazing!!! Kind, knowledgeable, accommodating and fun!

    Here Comes The Bridesmaid's reply:

    Hi Elizabeth!
    Thank you so much for your kind review :)
    I had a great time working with you girls as well!
    I can't wait to the dresses to all come in, they will be beautiful :)
    Have a very Happy Thanksgiving and please tell your Mom and Sister I said "hello!"
    Kind regards, Ashley
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    Leah Sent on 11/21/2019
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    Five Stars! (Is Six an Option?)

    I had originally found a dress for my two Maids of Honor at another store, but the price was out of our budget. I e-mailed a ton of different stores, and Here Comes the Bridesmaid was able to offer the dress at a prices that was $70 less than the original store we had looked at. Although they did not have the dress in the store, they told me they were able to order it for us, so we made an appointment to go in and get measured. While at the store, I began to look at other dresses because the dress we had selected was discontinuing as of December, which made me nervous. They were all SO helpful and assured me that not only could the dress still be ordered and have no issues with delivery, they also reassured my doubts on the dress and helped me see what I had originally fallen in love with in the dress. I can't wait for my 2 MOHs to pick up their dresses in a few months and look beautiful by my side at my wedding!

    Here Comes The Bridesmaid's reply:

    Thank you so much for taking the time to review us. We are so happy that you had a great experience.
  • Carol
    Carol Sent on 11/21/2019
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    Great olace

    I have a very large bridal party and they were very accommodating with everyone schedule and did not rush us even though that we were there for hours

    Here Comes The Bridesmaid's reply:

    Thank you so much for taking the time to review us. We are so happy that you had a great experience.
  • Carmela
    Carmela Sent on 11/21/2019
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    Amazing customer service!

    Ashley and Leslie are amazing to work with. Always available to answer questions! Shopping with them was a pleasure, they care about their customers and will give you the best advice and honest opinions about styles/dresses/colors etc.

    Here Comes The Bridesmaid's reply:

    Thank you so much for taking the time to review us. We are so happy that you had a great experience.
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    Elyssa Sent on 10/19/2019
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    Great experience! Don't go anywhere else!

    We had an amazing experience at Here Comes The Bridesmaid. I have 8 bridesmaids and the accommodated all of us at the same time with no issue. They allowed us to go through and pull out dresses we liked while they carried them and helped organize us all into dressing rooms. We ended up getting three different dresses all from different designers and the order was placed so easy. The dresses arrived in only 3 months and they all fit perfectly! Thank you so much everyone who helped us!

    Here Comes The Bridesmaid's reply:

    Thank you so much for taking the time to review us. We are so happy that you had a great experience.
  • Jenny
    Jenny Sent on 10/05/2019
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    No pressure, easy bridesmaid dress shopping

    I loved my experience bridesmaid dress shopping at Here Comes the Bridesmaid. I followed them on instagram and liked the dresses they posted. After not loving my bridesmaid dress shopping experience at a bridal salon, I decided to try making an appointment somewhere dedicated to just bridesmaids. This was the best decision!

    The entire staff was so helpful. They answered countless emails from me (Ok I could count them, but I’m embarrassed to!). We came in 3 separate times because I couldn’t get the whole crew together for one visit and they never seemed annoyed. One of the visits we had to mostly clip the dresses ourselves but it still worked out okay. They were very apparent with their dress prices and were accommodating to a wider variety of budgets than the other shop I went to, and didn’t make me feel bad for wanting to stay in a lower budget for my girls. Leslie was so fun to form a relationship with over my 3 visits and I was so thankful for her!

    They were also accommodating to my bridesmaid who isn’t local, to let her get measurements elsewhere and email in an order form. They gave options to mail a dress out of state/internationally or let me pick it up for her.

    I can’t wait until the dresses come in!

    Here Comes The Bridesmaid's reply:

    Thank you so much for taking the time to review us. We are so happy that you had a great experience.
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    Joann Sent on 10/05/2019
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    Great experience!

    Had the best time picking out dresses for my bridesmaids! Ashley and Leslie were a dream to work with!

    Here Comes The Bridesmaid's reply:

    Thank you so much for taking the time to review us. We are so happy that you had a great experience.
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    Danielle Sent on 10/05/2019
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    Fabulous and amazing!

    I’m so glad that I brought my bridesmaids here! Everyone was super sweet from the moment we walked in! My girls tried on so many different dresses and the employees were really helpful!
  • Erin
    Erin Sent on 10/01/2019
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    Great service, great selection!

    So many dresses to choose from! I had bridesmaids located all over the country, and the staff was so great in helping me keep track of who ordered and checking in for peace of mind. They matched their online price in-store which was great, too. Pleasure to work with.
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    Alexandra Sent on 09/29/2019
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    Overall great experience

    HCTB had great selection in dresses and was so helpful when it came to the ordering process. Now that they’ve added the ability to do alterations at the store for a reasonable price, I definitely recommend them!
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    Caroline Sent on 09/28/2019
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    Here Comes The Bridesmaid review

    I loved every moment of working with the ladies at Here Comes the Bridesmaid!! Everyone was such a joy to work with. I had a particular vision in mind and Leslie was beyond helpful, and patient with me through the entire process!!! Not to mention all my bridesmaids had nothing but nice things to say about their individual experiences there as well. I would highly recommend this company to any brides looking for bridesmaid dress for their wedding!!
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    Robyn Sent on 09/28/2019
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    HIghly Recommend

    Here comes the bridesmaid is an extremely wonderful place for brides looking for affordable dresses for their bridesmaids. Ashley is the most amazing human and helps bring your dreams to reality. My maid of honor and I both got married this year and Ashley helped us both create different but beautiful looks for our special day. Thank you! Would recommend this place for any bride who is looking to keep a budget
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    Melody Sent on 09/27/2019
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    Amazing , helpful

    So helpful so nice . I would go to them a million times over . Such an amazing selection to choose from as well!
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    Devon Sent on 09/27/2019
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    dont look anywhere else !

    my bridesmaids got their Bill Levkoff dresses from here and everyone had an amazing experience. The dresses were also priced way better here then anywhere else. I also had a bridesmaid from California who was easily able to get her dress through their online service. They were flexible, accommodating and always friendly.
  • Nicole
    Nicole Sent on 02/09/2019
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    Amazing experience!

    Went for my girls bridesmaids dresses today and had such an amazing experience! The owner Leslie is such a sweetheart and really takes the time to make sure everything is perfect for everybody. All the other workers were helpful and so sweet as well especially Concetta. The place was so clean and in order and they work with you on pricing to make sure you get everything you want. I would recommended this place to anyone looking for bridesmaid dresses
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    Laura Sent on 09/16/2018
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    I went to 3 other bridesmaid dress shops before finally ending up at Here Comes the Bridesmaid. I was able to visit their showroom on Long Island, which I highly recommend. The staff is so sweet and helpful and encouraging. Some shops only have enormous sizes; some shops don't let you clip the dresses to fit correctly; some shops have torn-up, ripped dresses; some shops told me they had certain styles when they didn't. That is SO NOT the case here. Everything was clean and beautiful and in stock as promised! I went first with just my MOH to try dresses on, then went back with the rest of my bridesmaids (4x girls total) for them to try the dress on themselves and order. The staff gave us a bit of a discount on the dress without me even asking, and the ordering process was so seamless. They don't do alterations, but that was fine, because once the dresses shipped my girls were able to do it in their hometowns upstate, in the city, or in other states on their own time.
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    Marie Sent on 07/19/2018
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    Although my wedding is a year away I already had my bridesmaids purchase their dresses, so I could get one thing out of the way. We went with Hayley Paige 5755 in Platinum. The ladies at here comes the bridesmaid have been nothing but fabulous. They worked around our hours and set up appointments when it was convenient for us. No pressure selling tactics and a really fun, relaxing experience. They must carry hundreds of samples from all major designers. Definitely worth the trip!
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    Alexandra Sent on 12/15/2017
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    A+ - Awesome dresses, easiest ordering process, great pricing, great selection, great staff.
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    User2741767 Sent on 04/24/2016
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    I had four bridesmaids in my wedding and wanted a dress that would look great any any body type. Bridesmaids.com was an excellent and safe website. The dress I selected was $175 on the website but retailed at $375 in the bridal boutiques! The website is very informative and offers a retailer locater if you want to try on the dress at a store in your area. Some of the dresses may require very specific measurements so I would advise to use the retailer locater to try it on in person. From what my maid of honor has said, the dresses run small in size. One of my bridesmaids ordered a dress two sizes up and it fit her perfectly. Also, the shipping estimate is accurate.
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    Alexandra Sent on 03/28/2014
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    Eva has been extremely helpful, responsive and accommodating here. No problems and they even jumped to help me with a last minute switch/change order. Best experience so far!
    Love them!!!
  • NowI'mMrs.B.
    Kim Sent on 10/25/2012
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    I went with my MOH and bridesmaid on a Saturday afternoon without an appointment. The first thing I must say is that since this store is located inside a building on the 4th floor, it would be nice to have a sign on the outside of the building alerting customers exactly where they are located. We almost walked away until a guy sitting outside told us to go to the fourth floor. That was the only downside.

    At first we were allowed to look at the dresses ourselves without sales help because we did not have an appointment. We looked through lots of dresses - none of which appealed to us. That is until the saleswoman Eva appeared. We explained to her the styles that we were interested in and what color and she proceeded to go throughout the store pulling out dresses that we considered. She listened to our needs and understood exactly what we were looking for until we found the perfect dresses for both my bridesmaid and my maid of honor.

    The best part was that she didn't pressure us - she gave us the dresses to try on and let us discuss amongst ourselves if we liked them or not. I'm not one for pushy salespeople - nothing turns me off more, so I was relieved that she let us alone to make this important decision. With Eva's help I was able to find dresses that I'm very happy with on the first day of trying - no stress and no fuss. I would definitely recommend Here Comes the Bridesmaid - just make sure you have an appointment.
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    Nikki Sent on 08/15/2011
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    I must have visited Here Comes the Bridesmaid 10 times with various combinations of my bridesmaids and they were so nice and helpful! They even ordered me a larger swatch of the fabric and color we were considering (free of charge) since it is so hard to tell from that tiny piece in the swatch book. We ended up ordering all 7 bridesmaid dresses from their website (http://www.bridesmaids.com/) which had the best prices I saw anywhere. When we discovered holes in one of the dresses (manufacturer defect), Here Comes the Bridesmaid was happy to work with us to get everything fixed in a timely manner. They have a HUGE selection of dresses in stock and because they take appointments, it is a really pleasant place to go dress hunting :)
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    User2179285 Sent on 06/15/2015
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    I ordered 4 Bill Levkoff dresses from Bridesmaids.com. I did not choose the rush option. We ordered them 2/5 and they shipped 5/26. If you can't stand to wait out the standard wait time, pay the rush fee because though it's hard to believe it takes 3+ months for them to ship, it does. But the dresses were exactly as expected and were true to size. In my case, only minor alternations were needed. Also, Brenda was very responsive to my multiple emails requesting a status update as it started to get close to the end of May.
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    Mathew Sent on 03/11/2017
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    Amazing selection and great service!
  • Sasha
    Sasha Sent on 04/26/2016
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    I had my bridesmaids purchase their dresses from this place. They have a website but also a store located in Manhattan. The dresses are affordable and they are an authorized retailer. The don't offer alterations so you have to keep that in mind in the overall budget. All in all, I had no complaints. They were very honest when it came to to the timetable of the arrival of the dresses. Some girls had to order rush because they took a long time to order but I that was on them not the company. I would recommend.
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    Ashley Sent on 06/06/2015
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    I had a great experience with Here Comes the Bridesmaids! A girl I work with recommended them, so I went to there showroom with a couple of my girls to have them try on dresses. The girl who helped us was great. I ended up ordering from them online and it actually turned out to be cheaper than the price in the store!! They also gave me a discount because I had 10 bridesmaids. The dresses also arrived earlier than what they anticipated, it was only about 2 1/2 months. I would definitely recommend them to a friend!!
  • User1775811
    User1775811 Sent on 05/21/2014
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    I ordered from bridesmaids.com which is the website for this store. The dresses turned out perfect and the price was way lower than all the wedding shops I went to. I ordered 7 Bill Levkoff dresses on Feb 1st and got them on May 21st. I highly recommend ordering from them.
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    Coreen Sent on 11/09/2012
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    Beautiful gowns for an affordable price! Here Comes the Bridesmaid carries a wide selection of bridesmaid gowns – it was so easy to pick a dress because they had so many examples from multiple designers with an array of different fabrics and swatches to look at. I worked with Debra, who was extremely attentive and helpful. Not only was she helpful selecting the dress, but she answered all of my questions – and questions from my bridal party – in an extremely timely fashion. At the last minute, I had to find a sash for the flower girl’s gown that matched the color of the bridesmaid’s dresses, and she was very helpful finding the perfect match!
    What I love about this store is that they can order gowns and have them shipped directly to each bridesmaid, which was great for me since only one of my bridesmaids was local. All of the gowns are also discounted compared to the prices I saw at some upscale bridal salons. I definitely did not want my bridesmaids paying a ton of money for a dress that they would only wear once, and HCTB had beautiful dresses from popular designers at great prices! I highly recommend Debra and Here Comes the Bridesmaid to make your bridal party look beautiful!
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    Alison Sent on 01/09/2015
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    After going bridesmaid dress shopping at a traditional bridal store, finding the PERFECT dresses and then finding out the price tag (the store wanted to charge the girls over $300 – alterations not included) I was in search of a more affordable option for my girls. I came across Here Comes The Bridesmaid via a Google search, as I was on the hunt for the dresses the girls loved at the more pricey store, and was pleasantly surprised by their prices but skeptical given how affordable they were. I work close to store so went to check it out during my lunch break. This is not your average bridal store – the dresses are hung on racks around the perimeter of the loft and are packed together by designer – the store is down and dirty – no frills, no nonsense which I didn’t mind given I didn’t really need much help in the dress selection process. The consultant was pleasant and helpful when it came to trying on the dresses, pinning and ordering. The girls were able to place their orders via phone and email which was great given most of them are out of state. Only complaint was that the girls sometimes had a tough time getting in touch with the store given there’s typically only one-two people working a time. I personally did the majority of my communication with the store via email which I love since I hate the phone and everything went very smoothly. The consultants were very prompt in their email responses! I was promised that the dresses would be ready for pick up within 3 months and to my surprise, they came in a full month early! All the dresses were the same color – which I was worried about given the fine print attached to the contracts from the store that the dresses may not be – since we held off on placing the order though until ALL the girls had their forms in, I was more confident that the color would be the same. The quality of the dresses is exceptional (ordered After Six and Dessy dresses in Rose). Can't wait to see the girls in the dresses on my wedding day!
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    Betty Sent on 11/21/2019
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    Bridesmaids 2020

    Me and the ladies had a great experience selecting dresses for the wedding. They have such a huge selection and great costumer service. Would recommend this store to all future brides.
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    Lisa Sent on 10/13/2019
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    Great value

    Very affordable place with a large selection of bridesmaid dresses.
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    Alicia Sent on 10/07/2019
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    Great Experience

    Seamless experience working with everyone there. Easy to pick up and try on when needed and the seamstress addition was super convenient for my girls.
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    User2239539 Sent on 04/15/2015
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    My bridesmaids and I had a great experience here.

    I took 7 of my 8 bridesmaids here in person. We tried on dresses (I knew the brand and color) and they each chose their own dress. It's true, the ladies working did not do a whole lot as far as pulling dresses and could have been more attentive, but we were happy to go "shopping" ourselves, and they were generally helpful. Dresses to try on are in very bad condition and not in a lot of sizes, but you have to expect that they are not going to replenish dresses every month and have every size imaginable. One bridesmaid phoned in her order and she was added to the full order (I had them ordered all at once) without any issues. Having mentioned to the owner that one of my bridesmaids previously ordered from HCTB and the staff, in that case, had suggested she buy a size way too big (and she later needed to pay for extensive alterations), they not only re-checked all my girls' measurements and sizes, but gave that particular bridesmaid a discount.

    I got my dresses in no time (which, I know, is in part due to the manufacturer) and they were in perfect condition. This is not a fancy place, but it was a fun experience.
  • User860214
    User860214 Sent on 07/11/2012
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    I am a bride in Virginia and ordered solely through the website. I am extremely pleased with the results of my order. At first I was hesitant because reaching them on the phone was a little bit difficult, but through email, Alexa was very helpful and responsive. I had a very difficult order as I let the girls pick their own styles as long as it was the same fabric, so we had 4 different style numbers and various different sizes of each. One of the styles even was made as a two toned dress that I requested to be only 1 color. I was worried with all of these complications that something would go wrong, especially not being able to order in person, but the dresses arrived yesterday with no errors in the order and in great condition. I couldn't be happier and am proud that I was able to save my bridesmaids mega dollars by ordering online and not from a highly marked up bridal shop. Once the order was placed, the dresses arrived in almost exactly 3 months.
  • D
    Diana Sent on 06/07/2007
    3.8 out of 5 rating
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      4 out of 5 rating
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    Although small, this store has every bridesmaid dress you'd ever want! They're very knowledgeable and were quite helpful with my order. I ordered a very large number of dresses so they gave me a discount. I would definitely recommend this place!
  • U
    User1437738 Sent on 11/05/2013
    2.4 out of 5 rating
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    I was looking forward to using Here Comes the Bridesmaid because if the reviews i read and the fact that they had the best prices well you get what you pay for... 3 out of 4 of the dresses came in okay late but they fit one of the dresses was a disaster they ordered a size 4 instead of a 14 ummmm big mistake it didn't come back in until 5 days before the wedding and there was a broken clip on it. so if you are going to use them please order your girls dresses like 9 months in advance i did it 5 like i was advised but it leaves no room for their mistakes
  • M
    Mary Sent on 06/04/2016
    2.2 out of 5 rating
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    Ladies, if you're using the discount site, Bridesmaids.com, please remember to order your dresses at least 7-8 months before your wedding and not the 4-6 recommended!! We ordered 5 (what we thought were) Bill Levkoff dresses according to measurements provided on the Bridesmaids.com website. They arrived in the 4-months described on the website. However, despite careful measurement by Bill Levkoff retailers and orderint to the exact specifications on the website, 2 of the smaller dresses were at least 2 sizes too big, requiring EXTENSIVE alterations. 1 of the larger dresses wasn't even cut correctly and a 4th dress had a straight pin sewn into the strap and protruding from it, requiring the strap seam be opened to remove it! The ladies at bridesmaids.com were willing for me ship the dresses back to them to assess whether they were defective. By this time, it was too close to our wedding date to trust that they would be satisfactorily handled in time for the wedding. Remember that a discount isn't always the best way to go! The next wedding I plan will have custom bridesmaids dresses. I'm sure it will not cost more than what we spent on discounted dresses plus alterations.

    Here Comes The Bridesmaid's reply:

    Hi Mary, and thank you for posting a review. We discussed your concerns at length via e-mail but you were not willing to accept any of our solutions. First, all of our dresses are originals, directly from their designers. We are an authorized retailer and a reputable shop. We only sell original dresses and do not appreciate your implying otherwise. We sent you the same original Bill Levkoff dresses that any other shop would have sent - at a significantly discounted price. As stated before - we did not measure anyone in your wedding party. We don't know how they were measured or how accurately. We ordered the dresses in the sizes that we received directly from Bill Levkoff. The fact that 2 of the dresses had to be taken in is something that is normal and is explained throughout the website. You asked us to pay for alterations, which we were not willing to do. You also stated that you were not happy with the quality of some of the dresses. We offered to have you send them back to us, at our cost, so that we could have Bill Levkoff inspect the dresses. You refused our offer and instead asked again for all sorts of monetary compensation. Dresses do indeed take 4 months to deliver and this is stated many times throughout our website. This is the same time table as any other shop. We delivered the dresses that were ordered, in the time-frame stated and in the colors and sizes that were ordered. Again - we're not sure what we did to receive negative reviews. On another note to our clients - it's interesting that most people posting a negative review online only bother posting a single review, for a single vendor, and do not bother posting positive reviews for happy experiences.
  • Simone
    Simone Sent on 01/21/2015
    1.8 out of 5 rating
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      2.5 out of 5 rating
    I recently visited the "Here Comes the Bridesmaid" showroom. Overall, I was disappointed by the service. I had two of my bridesmaids with me and to be honest, we received very little service. we walked into a medium sized showroom and picked out all of the dresses ourselves. All of the dresses were stocked in a size 12 ONLY. So I had to use "binder" clips to clip the back of the dress to accommodate the size of my bridesmaids. Several dresses were ripped or had deodorant stains. A large party came in a few minutes after us and the three women working in the showroom immediately went to assist them. We left the showroom without them giving us a business card or even saying goodbye. Not a very pleasant experience for the first time looking for bridesmaid dresses :(
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    Charlotte Sent on 07/22/2018
    1.7 out of 5 rating
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    What a disaster! I finally found a bridesmaid dress style that I loved at a bridal store where I live. The price at the store was steep and I was excited to find the same designer dress on Bridesmaids.com for a much better price. What luck! When I received the dresses however, they were NOT the same color! My beautiful fall slate blue wedding just became a spring time baby blue and I'm so sad. Also, my dress is blush so it looks like we're all going to a fancy baby shower. And bonus, none of the dresses fit my bridesmaids, they are all too small! We used the sizing guide by the dress designer Bari Jay which was listed on their website. Despite the bad reviews of their terrible customer service, I went ahead and sent the email with pictures to them, hoping they would help. Of course they came back saying that it was not their fault and that it was an issue of screen resolution. Needless to say, unless you have personally put on the exact style, color and size of the dress you are ordering and are ok with not getting what you want, I would stay away from this company! Trust me, its not worth the disappointment and anxiety.

    **update: to add insult to injury, not only did they offer no help in fixing the issue, they are now threatening "legal action" if I don't quote "correct my review". You guys go adjust your screen resolutions and see if you can make these dresses match. Ladies, these guys are scary bad news.

    Here Comes The Bridesmaid's reply:

    Although we really try to provide perfect service to every customer, and have helped brides and their bridesmaids for over 20 years - it seems that on occasion not everyone will be happy with our store even when we do absolutely nothing wrong. In this instance we did not measure anyone, we did not choose or suggest sizes, and we did not choose the colors of the dresses. We actually did not communicate with this customer at all before the dresses were ordered. We processed an online order as we received it, and the customer received what was ordered in the time frame promised. We ask that you please continue reading below for a complete picture:

    We make it absolutely clear that bridesmaid dresses are made for each individual order and, as every bridal store or website in the US has the same policy, dresses cannot be returned or exchanged. We certainly stand behind our products if a customer does not receive the style, color or size that was ordered - or if a dress is damaged or not made properly. We even indicate that customers should be measured by a professional and not take measurements themselves. We are here to advise you on sizing if desired. Color swatches can be ordered for free from us so that everyone is sure of the color. Honestly, if there is a bridesmaid store or website that does more for customers than we do, we would love to hear it.
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    Cassidy Sent on 06/06/2016
    1.5 out of 5 rating
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    Brides, have your bridesmaids spend the extra money and just buy from a bridal shop. I had my bridesmaids use the bridesmaids.com site and conveniently the "designer adjusted their sizing chart" and all of the dresses arrived 1 size too small. We were not informed that the sizing chart had changed and the company responded with an email that said here is the order sheet to order more fabric and that was all they could do about it. I refuse to work with them again and have since purchased other material so they can all have the dresses altered elsewhere. To reduce stress and make sure you are getting the correct product just go somewhere else, spend the extra money because they will have to spend it in alterations in the long run. The only thing good I can say about this company is they do respond quickly to emails.

    Here Comes The Bridesmaid's reply:

    Hi Cassidy and thank you for your review. We are a "bridal shop" - just like any other shop. The only difference is that we sell the exact same dresses at a much lower price than any other shop. We did not measure anyone in your party - we just processed the order as we received it. We cannot take responsibility for the sizes that were ordered by your bridesmaids, since we did not measure them - when we receive an order for a certain size, that is the size that we order from the designer - just like any other bridal shops. Alterations are often needed for a perfect fit - and most bridesmaids understand that process. Not sure why we would get a one star review for actually providing a great service at a great price.
  • J
    Jordan Sent on 04/17/2017
    0.9 out of 5 rating
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    Similar to another customer, I had trouble with the ordering. I had ordered one dress through Dessy.com, they charged me all but $70 to return that dress, then I go to this vendor to order a maternity dress. The dress was ordered in the WRONG color and then they tell me there is nothing they can do about it. There is no way I would have ordered it in the color they stated it was ordered. Then I can't get a refund, I can't get anyone to call me back. It's been a nightmare. Never again.

    Here Comes The Bridesmaid's reply:

    Dear customer, an automatic e-mailed receipt goes out after every order, confirming the style, color and size of the dress ordered. Customers have the opportunity to change the color if they inadvertently choose a wrong color - if they review the e-mailed receipt and inform us. Unfortunately bridesmaid dresses cannot be returned or replaced - as is the policy of every wedding shop. This is explained at length throughout the ordering process. The dress was ordered in the color that was selected by the customer.
  • K
    Karen Sent on 10/09/2018
    0.5 out of 5 rating
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    Was I at the same store? Old selections- poor sizing- a girl in wedding party became pregnant after purchase of dress- requested that she exchange for a larger size-No way - so no exchanges- can’t get an appt and staff is inept- run- go to David’s - you can exchange and they have sales/

    Here Comes The Bridesmaid's reply:

    Dear customer thank you for taking the time to post a review. We try to improve our business with every customer experience we have. Addressing your points one by one: 1. Our selection of bridesmaid gowns is probably the largest in the country, as our only business is bridesmaid dresses. We carry over 25 designers and have over 1500 dress samples in our store. 2. You are correct that bridesmaid dresses cannot be exchanged or returned and this is explained at length when placing an order. Every customer is asked to read this policy and agree in writing before we process an order. Since each dress comes in sizes up to size 36, in various lengths, in over 100 colors and with many options - they are made for each individual order, so they cannot be exchanged. This is how every bridal shop works. The other stores you mentioned do not offer what we offer, which is a very customized service. It is unreasonable to ask a bridal store that a dress be exchanged because a customer becomes pregnant. What we offer as a courtesy is to obtain a replacement dress at the cost we have to pay.
  • Ree
    Ree Sent on 09/18/2018
    0.5 out of 5 rating
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    Are you a bride? Bridesmaid? MOH? Do you want to be angry, upset, pissed, cheated and lied to!?! If so you have picked the best store to goto in Long Island!!!! I live out of town and the bridal party 7 total went to this store and placed an order. I got sized by a seamstress at Nordstrom’s and Bloomingdales and I was given the same measurements so I knew they were correct. I am 130 lbs and 5’0. Normally wear a size 6-8 depending on the dress. Well this store decided the best size for me would be a size 20. Yes a size 20!! They promised the dress would fit at least 1 area of my body and it was big all around like a trash bag. Here is a picture of how horrible of a fit this was. I could fit another person in this dress! When I called the store and when the bride went to the store rather then trying to be helpful and trying to figuring out how to resolve the issue the employee was rude getting loud with me on the phone. At first she said she’s not a seamstress but then acted like she knew it all and said everything is fixable. She even went as far as telling me how another customer had a miscarriage and was able to get a dress fixed. First off that was the trashiest thing I’ve ever heard to share someone’s personal experience with someone else. That’s when I knew this store has zero class. I told her I visited two places that said if the dress was to be altered the seams would be compromised I told the store this and they didn’t care. They are heartless and rude. I am considering disputing the charge with my credit card company as my card was charged and as the cardholder I never agreed or was disclosed it’s a final sale, no returns. I never signed anything agreeing to that. I ended up talking to another store that sells this dress who was happy to help me figure this out and confirmed this store clearly doesn’t know how to order the right size. I plan on purchasing another dress from a reliable store, because clearly this is not one of them.
  • C
    Cristin Sent on 05/09/2016
    0.5 out of 5 rating
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      0.5 out of 5 rating
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      1 out of 5 rating
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    The agents are unaccommodating and their website is glitchy. The agents know that they sent me the wrong dress and all they could offer me is $15 off when the dress is $170. They have left me with no time for alterations since the dresses are "semi-fitted". BS they hang on a rack and they delay shipping time to make it seem that there aren't generic dresses. Their customer service agents Alexa and Brenda are rude and unaccommodating. Find better agents and stop ripping people off. Your website on the phone is broken and you won't even take responsibility for your janky company. Don't buy your dresses here. You are getting ripped off.

    Here Comes The Bridesmaid's reply:

    The customer ordered the wrong color dress and asked us to take it back when she received it 3 months later. Bridesmaid dresses cannot be returned or exchanged, and we ask everyone to review their order carefully. We go through huge efforts explaining this throughout the website, and customers have to acknowledge this policy. We do not have a "glitchy" website and everyone gets an opportunity to review the e-mailed receipt for any errors. Bridesmaid dresses can come in thousands of color and size combinations for a single dress - that is why no store can accept returns. They are made for each individual order.
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