Heavenly Cheesecakes & Chocolates Reviews
Reviews
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4.7 out of 5 rating
4.7
Very good
37 reviews
Recommended by 94% of couples
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Quality of service 4.7 out of 5 rating4.7
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Average response time 4.8 out of 5 rating4.8
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Professionalism 4.8 out of 5 rating4.8
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Value 4.6 out of 5 rating4.6
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Flexibility 4.7 out of 5 rating4.7
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Donna Sent on 11/20/20175 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Phyllis is amazing. She also gave me suggestions for favors -
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Brittany Sent on 08/24/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Not only was my cake gorgeous and looked exactly like I wanted it to, it was also by far the best tasting cake I have ever had! I got so many compliments and have barely any leftover at the end of the night. She did a fabulous job and I could not have been happier! -
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Misty Sent on 03/19/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our cheesecake was to die for! Phyllis made my cake look exactly like the picture I provided. Many places say they are unable to stack cheesecake. However, my cheesecake was stacked and looked perfect. This is the most amazing cheesecake I have ever had! Heavenly Cheesecakes is definitely worth the money! -
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Kim Sent on 06/22/20145 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The name says it ALL !! This cheesecake is heavenly!!! Phyllis and her team provided our rehearsal dinner cheesecake,raspberry cheesecake with oreo crust and also the Grooms double layer cheesecake for the wedding reception. Both were so delicious we had very little left. We were all blessed by their wonderful tasting cakes! -
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User1548179 Sent on 03/02/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
They deliver to Saint Augustine, which is huge because of thier reasonable prices. The cake was absolutely delicious, as well as the cheese cake. We only had 70 guests, the cheesecake that contained 40 servings as well as two layers of cake were gone before I turned around. The cake was decorated beautifully. It was also lactose free, the cake not the cheesecake. While they missed the scheduled delivery time by 30 min. We had plenty of time before the ceremony began let alone the reception. -
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Christina Sent on 08/05/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our cake was amazing!! It was very unique and tasted so good!!! Thank you!!! -
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Amanda Sent on 07/22/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Heavenly Cheesecake did our wedding cake 6 years ago and just recently did a cake for my husband's surprise 40th birthday. Not only do the cakes look amazing, but they taste as good as they look, too. All the other guests raved about the cake as well. The service is also outstanding! Phyllis and Mary are wonderful people to work with. They can do anything you ask as well as give great input on their ideas. They have tons of experience and are very reliable. They will also set up your cake for you and create a beautiful display. You won't regret using them and they will surely exceed your expectations. -
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User1089320 Sent on 02/11/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Phyllis at Heavenly Cheesecake did an absolutely amazing job with my wedding cake. The cake was stunning and was the best cheesecake I've ever had. Guests are still raving about it! If you are looking for an awesome cheesecake wedding cake, I highly recommend Heavenly Cheesecakes! -
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Michael Sent on 12/17/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Heavenly Cheesecake created my wife's dream wedding cake. A gorgeous 6 tier cake that was absolutely amazing to look at and to eat! We absolutely recommend Heavenly Cheesecake & Chocolates to anyone & EVERYONE! -
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Kelly Sent on 10/03/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
When we first decided we wanted our wedding cake to be cheesecake- and serve 125 people- we though it was impossible. Then we found phyllis at Heavenly Cheesecakes and Chocolates. Not only was she able to make a 3 tier wedding cake out of cheesecake- she was able to make it the best cheesecake you could imagine- and it was stunningly beautuful! I cannot thank you enough for making us such a wonderful surprise for our big day! -
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Lauren Sent on 06/18/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Phyllis is an amazing cake artist! She took all my ideas and made them real! Thank you!!! -
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Michele Sent on 05/18/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Heavenly Cheesecake created a beautiful and delicious wedding cake for our special day! So many of my guests commented on what an excellent cake it was. Phyllis is the owner and she was extremely helpful and accomodating. She actually threw in a larger base of the cake for free because she felt it would make the cake prettier! I highly recommend the almond vanilla cake! Excellent!! -
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Dulce Sent on 05/07/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Cake was amazing and fluffy!!! Well worth the price! -
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Andrea Sent on 04/10/20125 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Heavenly Cheesecakes & Chocolates made us a beautiful cake. I changed my mind a few times with the design of the cake and they were so helpful and patient with me. We did a few cake tastings with them and they are delicious. I would recommend any future brides to have them make your wedding cake. -
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Kimberly Sent on 12/05/20115 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We had a beautiful custom cake made by Heavenly Cheesecake. They made the cake exactly as I imagined and it was DELICIOUS. All of our guests loved it! We even had a mini version of our cake made for our first anniversary and it was just as delicious as it was on our wedding day. I highly recommend their tropical carrot cake, it's AMAZING! -
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Meghan Sent on 01/02/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our wedding cake from Heavenly Cheesecake was AMAZING! Not only did it look beautiful, but it tasted wonderful! Our guests commented on how great the cake was. The service was also wonderful. Heavenly Cheesecake listened to what we wanted and gave us a cake that exceeded our expectations! -
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Kalisha Sent on 11/03/20105 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Phyllis did a wonderful job with our cake. It was beautiful and we got many compliments on how beautiful and delicious it was. She was also a pleasure to speak with when we had our first tasting. Thank you so much Phyllis. -
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Melissa Sent on 09/23/20105 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My cake from Heavenly Cheesecakes was not only beautiful but delicious! Many of my guests said it was the most beautiful wedding cake they have ever seen! -
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Brandy Sent on 09/15/20105 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
They did my flowers and my cake--and they made my dreams come true, and the owner gives you her all even when they have tons of orders...
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Ciarra Sent on 07/19/20105 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The wedding caked looked exactly as I had imagined and tasted even better. All of my guests complimented on both the look and the flavor of the cake! -
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Krista Sent on 03/07/20105 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My cake was awesome and tasted soooooo good, I had a three tier with vanilla, carrot and pineapple coconut, it was amazing, they also worked with me which was such a great help. I will defintely use them in the future. -
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Mindi Sent on 02/24/20105 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My wedding cake was gorgeous AND tasted great! It was a huge success and helped to set the mood at the reception. They were easy to work with and helped to make my vision come true! -
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Lucky Sent on 08/10/20095 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Fantastic! Loved it all, had been recommended this place by my mother-in-law, and it was perfect! -
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Rebecca Sent on 11/04/20085 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Phyllis is the BEST! She made our beautiful wedding cake and Groom's cake, both were out of this world! Not only was the outside of the cake perfect, it was the best tasting cake- all of our guests loved it! -
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Dr. C. Sent on 10/26/20085 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I cannot begin to say enough about this baker. From the moment we did the taste testing; we were hooked. Phyllis went out of her way to design our cake which was a little out of the ordinary; since we were going with an Italian theme. She searched for months for the right grapes to use on the "Wine-grape"cake and then even lent us the fabric to stage the cake on. The bottom layer was Italian cheesecake, then Chocolate Tiramasu, then Marble and finally Red-Velvet. It was fabulous; and even turned out so well that I believe it is on her website. People are still talking about the presentation and the wonderful taste. -
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Erica Sent on 02/17/20154.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The wedding cake was amazing and everyone loved it. They showed up on time. -
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Emily Sent on 02/26/20104.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Delicious cake, very professional staff, exactly what we were looking for! -
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Kathryn Sent on 04/23/20094.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
Heavely Cheesecake provided us with our dream wedding cake. It had a different flavor and filling for each layer and the rolled fondant cascade around and down the cake along with the realistic gorgeous pearlized flowers had everyone talking! They went out of their way to make the cake exactly as we dreamed it would be following a tiny picture we had found in a magazine. Not only was it beautiful, but it was also moist and delicious. The decorator delivered it on time and did the final touches on location. We could not have been more pleased. -
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Tanya Sent on 12/13/20094.6 out of 5 rating4.6-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
I had not one, but two private bakers fall through on me during the process of planning my own wedding. The second lady who I hired to bake my wedding cake canceled 4 days before my wedding because she didn't like that my future mother-in-law asked her if she could make the frosting less sweet. In a panic, I called several bakeries to find a replacement who could make a very specific flavor request. I was nearly in tears thinking that no one would be able to do it on such short notice and I'd be without a cake on my wedding day. Then we called Heavenly Cheescakes. Not only did they tell me that they could make the flavor I wanted, but they could have it ready on time. I emailed them a photo of the design I wanted and the only thing they couldn't do was the black icing design I wanted. Much to my disappointment, they would only do it in blue... and my blue was VERY hard to match. I had very low expectations and sent them a ribbon as a color sample of my unique light aqua-ish blue. Due to the time crunch, I wasn't able to do a tasting, either... so I just had to have faith and wait until I got to my wedding reception. When I did, I nearly cried... tears of happiness. I don't know how they did it, but the blue was a very close match and the design was near perfect as well. Then, when it was time to cut the cake, I was so worried that the cake wouldn't taste like the flavor I'd ordered... but once again, I was blown away. EVERY SINGLE ONE of my guests told me later that it was the best cake they'd ever eaten. I had it for breakfast the next two days... I just couldn't get enough. This place has ruined me for other cakes forever. When my birthday rolls around next year, I know where I'm going to ask my family to order my cake from! The only reason I didn't rate Heavenly Cheesecakes all 5 stars was because it was a bit expensive and it did put me over budget... however, they did prove to me that you get what you pay for because it was delicious... and it was done in 3 days. I'm not exaggerating when I say that Heavenly Cheesecakes saved my wedding. I would highly recommend them to all brides-to-be in the central Florida area. -
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Patty Sent on 10/22/20114.5 out of 5 rating4.5
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 3 out of 5 rating3.0
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Flexibility 4.5 out of 5 rating4.5
our cake was beautiful. everyone at our wedding (and other just walking by) had comments about the beauty of our cake as well as took pictures of this work of art. We had a beach themed wedding and chose a beautiful blue cake with white sea shells that tasted as good as it looked. It was so moist. I only wish that it was less expenisive or at least they should of included a small cake for the 1 year aniversary because our cake was meant to feed 50 and it fed about 40. The cake was cut into very small slices to assure everyone had a slice and they did except myself and my husband were not able to save a slice nor were we able to eat anything other than the bite we fed to each other. -
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User2295745 Sent on 04/18/20164.4 out of 5 rating4.4
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Quality of service 4 out of 5 rating4.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
It's good cheesecake but more expensive than I would have liked for a 30 person wedding. -
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Lauren Sent on 08/04/20104.4 out of 5 rating4.4
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Quality of service 3 out of 5 rating3.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The cake tasted wonderful...just didn't look exactly as we had planned. The brown icing looked more like black and the cake was not completely level. I personally did not notice it but many guests at our wedding noticed and told us. Granted the store had just been broken into the week of our wedding and things were hectic at their shop it just didn't really look they way we wanted to. It tasted wonderful though! -
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Angela Sent on 04/21/20104.4 out of 5 rating4.4-
Quality of service 4 out of 5 rating4.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 3 out of 5 rating3.0
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Flexibility 5 out of 5 rating5.0
The cake looked exactly like what we asked for and tasted wonderful the only complaint we had was too much frosting. When we cut our cake to feed to each other we didn't get cake it was just frosting. -
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Madeline Sent on 11/07/20114.1 out of 5 rating4.1-
Quality of service 5 out of 5 rating5.0
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Average response time 3 out of 5 rating3.0
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Professionalism 4.5 out of 5 rating4.5
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Value 4.5 out of 5 rating4.5
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Flexibility 3.5 out of 5 rating3.5
Cake was delicious. We had different flavors on each tier. Happy with the cake.
Just had some trouble getting in touch with the baker, but she did an awesome job.
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Candice Sent on 11/08/20173.5 out of 5 rating3.5
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Quality of service 3.5 out of 5 rating3.5
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Average response time 3 out of 5 rating3.0
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Professionalism 3.5 out of 5 rating3.5
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Value 4 out of 5 rating4.0
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Flexibility 3.5 out of 5 rating3.5
Our cake arrived late due to a fire at the bakery and Phillis forgetting our wedding was Friday not Saturday. I understand things happen and she was very apologetic and refunded our delivery fee. We got great feedback the cake and no one noticed it was late. -
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Melissa Sent on 10/26/20132.4 out of 5 rating2.4
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Quality of service 3 out of 5 rating3.0
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Average response time 4 out of 5 rating4.0
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Professionalism 2 out of 5 rating2.0
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Value 2 out of 5 rating2.0
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Flexibility 1 out of 5 rating1.0
Phylis from Heavenly Cheesecake was the first and only place I went for my wedding cake. She did my cousins cake for her wedding, as well as many other weddings I have attended. Since I have tried and seen her cakes before, she was the first place I went. During our consultation, we reviewed many different types and styles of cakes. She showed me a cake she did for a recent wedding, where she did these beautiful gum paste roses and hydrangeas. She roses were pale pink, and the hydrangeas were white. My fiance and I fell in love with this design and cake, and we went well over our wedding cake budget to get the cake. We basically asked her for a replica, will a few changes to add our personal style. We paid a lot of money for these gum paste flowers.
When the wedding day arrived, I did a walk through with my wedding coordinator to see the room before the reception began. The first thing that caught my eye was the cake. First of all, the cake was crooked.The most important thing. The gum paste flowers I orders and paid extra for were NOTHING like she showed me in the pictures. My wedding colors where dark pink and grey. The gum paste flowers were RED and looked nothing like roses.
I rated all my over vendors a 5/5. Just to point out that I am not a bride the is nit picking over little details. MY wedding cake did not met my expectations, and any bride would be upset. Overall, the cake was WAY overpriced, and not what I wanted. The actually cake and icing were delicious, don't get me wrong. But when it comes to a wedding cake, how the cake looks is just as important as how the cake tastes. Out of all my vendors, this was the biggest waste of money.
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Charlene Sent on 01/30/20092.2 out of 5 rating2.2
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Quality of service 1 out of 5 rating1.0
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Average response time 3 out of 5 rating3.0
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Professionalism 3 out of 5 rating3.0
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Value 1 out of 5 rating1.0
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Flexibility 3 out of 5 rating3.0
I was soooo dissapointmented! I was excited to see my cake at the reception but when we cut the cake it was very little cake and mostly icing. It tasted ok wasn't what I thought it was going to be. We tasted the cake previously and asked about it being so dry but was assured it would not be however it did not happen. Would not recommend them at all. -
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