Hayley Fast Reviews
Reviews
4.7 out of 5 rating
![WeddingWire Couples' Choice Awards 2024 Winner]()
4.7 out of 5 rating
12 Reviews
93% recommend it
Awards
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![Alyssa]()
Alyssa V. Sent on 08/30/2023We all felt SO beautiful!
Hayley did the makeup and hair for me and 4 bridesmaids (some only wanted hair or makeup). She was efficient, so fun, great personality. She made me feel so comfortable and taken care of on my wedding day August 12th. She did half updos, low buns, braids, and it all was fantastic. Makeup was perfect and she listened exactly to what I asked for and adjusted it as needed. I am so happy to have gone with Hayley for my big day and would recommend her to anyone!! -
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Katie D. Sent on 08/30/2023
Hayley is great! 🩷
Hayley did my bridal hair for my wedding after doing a trial a few months beforehand. She showed up right on time and was just lovely to work with. 🤗 I loved my hair and received so many compliments including my husband saying “wow, your hair looks so good! I’ve never seen it like that before!” 😂. I highly recommend her services. -
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Trinity O. Sent on 04/17/2023
Amazing Experience
Hayley did my bridal makeup and hair as well as the makeup and hair for my mother and best friend. She completely exceeded our expectations and we all felt so beautiful! She is also so sweet and personable and made the whole experience so comfortable. Hayley made it feel like we were just hanging out with another friend getting ready together! We got our hair and makeup done early in the morning and it looked beautiful late into the night. Choosing Hayley was one of the best wedding decisions I made! -
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![Kassandra]()
Kassandra S. Sent on 01/24/2023Did not show up, took my money.
Brides beware – Hayley will cancel on you last minute and not refund your deposit!
I booked Hayley for both bridal hair and make up services three months before my wedding and paid her deposit. Hayley texted me at 4am the morning of my wedding saying she had active covid symptoms and did not want to provide services; she canceled her services and said she would try to find a replacement.
When I asked about getting her deposit refunded, she refused to return it. Hayley then said she would come herself to do the services with active Covid symptoms. She said if I declined this offer it would be *my* choice to cancel her services last minute, not hers, which would forfeit my deposit.
Hayley knows I am five months pregnant and that I have 4 other small children. Hayley was willing to endanger my health (and my baby’s health) and expose my kids/family/wedding party/guests to provable Covid. I also know that it violates her hairdresser license to perform services while ill.
Hayley was unresponsive for hours when I texted asking for updates on her finding a replacement. With less than two hours to go she texted and said that she did find someone (for hair only) that I would need to pay separately from our contract/deposit. In the time it took for her to respond to any of my messages I ended up making due with my own hair and makeup.
Hayley also had me purchase/provide several specific makeup palettes and brushes (another $+) for her to use on top of her booking fees . I know this is highly unusual as any other makeup artist I spoke with said they would bring their own professional makeup kit and brushes to our bridal appointment.
Brides, if you’re considering booking with Hayley, please please book with someone else! All I wanted was my deposit back because SHE cancelled services per hair licensure regulations and she refused, if you don’t have it just be honest don’t abandon a bride the morning of her wedding and then keep her money.
She responded admitting she was sick and could not legally provide services- why did she keep my deposit. Unprofessional. Unreliable.Hayley Fast's reply:
I apologize for this unfortunate time Kassandra as waking up sick was completely out of my control just as much as it was out of yours. I am sorry you're so upset and I do understand as to why. This experience will continue to help me grow and communicate with others more in the future that if/when things like this come up to remind to re-read over my contract which states that all deposits are non-refundable under any circumstances. I hope your wedding was beautiful and you still had the time of your life. I truly care about my business and EVERY bride I get to work with. This sort of thing is just extremely unfortunate for the both of us and I hope that this review isnt the reason another bride doesn't book with me. I am SO in love with my job and I am good at what I do so I am taking this as a lesson for growth and moving forward. I will be changing my contract up a bit for future reference and thank you Kassandra for your time I do appreciate it. -Hayley.
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