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Weddings

Hamilton House Gardens Reviews

Hamilton House Gardens

Hamilton House Gardens

South Berwick, ME
4.3 out of 5 rating, 4 Reviews
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Reviews

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4.3 out of 5 rating
4.3 out of 5 rating
4 Reviews
86% recommend it
  • Quality of service
    4.5 out of 5 rating
  • Average response time
    3.5 out of 5 rating
  • Professionalism
    4.5 out of 5 rating
  • Value
    4.8 out of 5 rating
  • Flexibility
    4.3 out of 5 rating

Awards

4
Weddingwire
4.3/5 4 reviews
Google
4.8/5 207 reviews
  • C
    Jacquelyn Sent on 02/23/2012
    5 out of 5 rating
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      5.0 out of 5 rating
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      5.0 out of 5 rating
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      5.0 out of 5 rating
    This is an absolutely gorgeous spot for a wedding. You simply can't beat the location, on a bend in the Salmon Falls River with the historic house itself and its stunning gardens as a backdrop. Peggy, the site manager, is a peach to work with - just a really lovely person, as well as being responsible and responsive.
  • E
    Emily M. Sent on 01/06/2023
    4.4 out of 5 rating
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      5.0 out of 5 rating
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      3.0 out of 5 rating
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      4.0 out of 5 rating

    Great experience! No frills though, so prepare vendors for limited amenities

    The Hamilton House is so beautiful. Nicole Mower is the venue coordinator and was helpful with questions. The venue doesn't have a lot of amenities so you'll want to rent a bathroom trailer, grill for caterers, and generally make sure all vendors have really long extension cords. Caterers and bartenders also need to bring their own water. Nicole is great a clarifying what you need though. Response times can be quite slow, but you do always get professional replies to your questions. Our preferred caterer was not previously listed as an approved vendor, but there is a process to obtain this approval if you speak to Nicole. If you are willing to do all the vendor searching and coordinating yourself, then this venue is a beautiful and good value option. I highly recommend it. If you want a venue with tables/chairs/silverware, tents, indoor space, catering, or any other amenities included, this is not the one.
  • G
    Grace Sent on 10/28/2018
    4 out of 5 rating
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      4.0 out of 5 rating
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      3.0 out of 5 rating
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      4.0 out of 5 rating
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      5.0 out of 5 rating
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    Gorgeous location!

    Hamilton House is a beautiful location! Between the house, the river and the garden we felt we got it all! This gorgeous place makes for a challenging catering event and it is a little DIY as you'll have to rent everything, except restrooms. Communication with Historic New England was patchy at first but in the days leading up to our wedding they were attentive. There was a ton of rain right before our wedding so the area under our tent became swampy. Even with the rain and mud, Hamilton House was still a perfect location for us! Highly recommend!
  • illustration stars

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  • C
    Catherine Sent on 09/30/2014
    3.8 out of 5 rating
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      4.0 out of 5 rating
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      3.0 out of 5 rating
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      4.0 out of 5 rating
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    My husband and I chose the Hamilton House, because we frequently explore the grounds and the neighboring Vaughan Woods. It's beautifully scenic, overlooking the river, with period gardens. An absolutely gorgeous place.
    We also liked the idea of renting a location where our money will be well spent on preservation. I dealt with 4 people over the 11 months before our wedding. The first 2 people we dealt with were wonderful (Sharon and Bridget).. Several months in, a man named Bill took over. His contact, all via email, was slow, and it seemed he hardly read/processed my inquiries before sending in a careless reply. For example, he asked several months, before the event, what our timeline was. I replied with a "prospective timeline" and that nothing was set in stone. He replied that it was an hour over the allotted contract time and he'd send me a $400 bill for an additional hour. PROSPECTIVE.
    Then, we organized a site visit with my tent company and caterer to decide where to put the tent. He was sick, didn't attend, the site wasn't mowed so we could barely see the land and when I sent him the idea of where we wanted the tent, he sent back an PDF that showed the one place the tent could go... What's the point of the sitewalk if there's only one site available?!?! What a waste of everybody's time.
    The weekend before our wedding, my husband and I went by the grounds. There was a couple there (I can't remember their names!). He was the grounds keeper and she was the events coordinator. They were STELLAR. They showed us where they'd park the cars, where the tent would go, and even made themselves available to us for questions as our date approached. I wish I worked with them from the start.
    In the end, we are 100% happy with the value we got for our money, and 80% happy with the customer service. If we didn't have to deal with Bill, we'd have given this 5 stars.

    Hamilton House Gardens's reply:

    Hello from Hamilton. My name is Bill Blanchfield. I am the one taken to task in this review. I am extremely disappointed that Catherine had a bad experience at Hamilton. I understand her angst and wish she had bought her concerns to me as she felt them. I have reviewed all of our correspondence and this review is the only time she expressed any concern or displeasure. While I disagree with much of Mrs. Allen's review I hope prospective clients will consider the feedback other clients have provided about my service. I have included a few reviews below:

    - Working with Bill was a pleasure. Just after we started planning our event, Bill took over in the role and quickly proved to be highly competent, responsive, friendly, and helpful.

    - We held our wedding at the Codman Estate. The venue was affordable and the location was ideal for our families. Bill (site coordinator) was so helpful, friendly and responsive. The estate was beautiful, all of our guests had a great time

    - Bill was great to work with. Very responsive to all of my questions!

    - Our wedding was early August and we were very lucky to have a beautiful hot day. We rented a tent to set up next to the carriage house for shade and in case of rain. I loved that Bill Blanchfield, the functions manager, was experienced and understanding.

    Thank you,

    Bill Blanchfield
    Functions Manager
    Historic New England
    617-994-6671
    bblanchfield@historicnewengland.org
    www.historicnewengland.org/functions