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Greenhouse Loft Reviews

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Reviews

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    Taylor Sent on 06/30/2025
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    Wedding 6.27.25

    Greenhouse Loft was truly a beautiful space for my husband and I to get married! We absolutely loved working with Spencer and Callie, they are so responsive with any questions we had and made the process so easy. The weather was beautiful and all the included amenities were great. We loved that we could customize the venue to exactly what we wanted and make it truly ours for the night. Also, the graphic designer Brian was so quick to turn everything around given the tight window we had and made everything match perfectly. Also, the process of choosing a DJ was great. They matched us with our Dj Mando and he made the night so unforgettable to where our guests couldn’t stop raving about the music. Such an amazing venue and staff, I couldn’t be happier with how everything turned out!
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    Kelsey Sent on 06/12/2024
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    Book GHL, you will be so happy!

    Greenhouse Loft was nothing short of perfect for our wedding on June 8, 2024 - not only the venue itself, but all of the people working at and with GHL. The venue is gorgeous, there are many different spaces with unique vibes, lots of great natural light, and stunning architecture even before any decorations.

    Spencer and Callie were AMAZING to work with - so kind, responsive, and extremely helpful. We opted to use the included DJ from Style Matters, and Emilio was perfectly matched with us; similar music taste and vibes, he kept the dance floor rocking all night!

    Digital graphics were also included and were so tailored to our tastes and requests, and in such a short turnaround time! Brian is such a pro and created multiple beautiful images from our somewhat vague list of ideas. He's a mind reader and truly an artist.

    GHL is an amazing venue everything working there is just the very best; we wish we could get married there all over again!
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    Cailin Sent on 12/11/2023
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    Beautiful, airy, bright, elegant venue!

    A more beautiful venue does not exist, we're convinced! From the bright airy windows in the ceremony/reception space, to the large dancefloor, to the art gallery cocktail hour space, to the greenery-filled outdoor garden space, this venue was perfect for our fall wedding! We knew we would likely be enjoying the inside space more predominantly than the outside given the questionable Chicago November weather, but the outdoor space was still much appreciated by our guests who wanted a moment to cool off after breaking it down on the dance floor. We even got some fun night photos as the bride and groom as our photographer was heading out!

    Spencer was the most amazing venue owner we could have hoped to work with, and was incredibly responsive and flexible throughout the whole process. Like super super responsive. I don’t think we ever waited more than a day for an email response from him and gave off this air that as long as a request was reasonable, the sky was the limit for our special day! From our first tour we knew this was the space for us, but every day after just reaffirmed our choice. Almost all of our vendors that we selected ended up having nothing but amazing things to say about the venue and Spencer, and them all knowing eachother definitely made things easier.

    We had the most incredible venue coordinator on our day, who worked so well with our day-of coordinator and other vendors we felt super comfortable that the whole team could handle any curve ball thrown their way. The space was the perfect size for the seating chart we were hoping for, and the attention to detail was so appreciated (like making the parent's table was perfectly perpendicular to the sweetheart table). We could not recommend this venue or Spencer more!
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    Ace F. Sent on 09/17/2023
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    Simply the Best!

    Our time at Greenhouse Loft was simply the best! We knew we wanted GHL to be the venue of choice early on in the planning process, but they were booked several of the dates we were interested in (a very good sign). So, we essentially planned our day on what they had available.

    When we began looking into vendors, many asked where we were having the wedding and we said "Greenhouse Loft". Believe me when I say EVERY vendor we told their reaction was, "oh, excellent choice!"

    The communication was great with Spencer and Callie, making the planning process very smooth. It's such a simple, yet beautiful space. We didn't have too much decor, but that was intentional because the space does the work for you. There's so much flexibility in what you can do at GHL. Plus, there's parking!!!!

    We HIGHLY recommend Greenhouse Loft!!
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    Anna Sent on 08/01/2022
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    Night to Remember

    Spencer and his team went over and beyond to insure we had a wonderful and easy day. We picked the venue over a year and have asked a bunch of questions along the way. Each time we get a quick and detailed response. Every single detail of the venue we amazing and unique. It is everything a couple getting married and their friends the family could ask for. All the people who work there, the DJ, The photo booth, the look and feel of the venue creates memories that last a life time.
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    Kelcey Sent on 01/09/2022
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    Such a dream!

    After touring the well designed space with Spencer and hearing about their DJ collective, photo booth, modern furniture and custom graphics for projected wedding signage ALL included in the venue fee - we were sold. It took so many things off our plate immediately. The space has striking floor to ceiling windows that give amazing natural light, the modern wood tables are so beautiful they don’t need linens and we loved having the outdoor ‘courtyard’ space right there for guests to enjoy throughout the night. Add in the pro sound system, outdoor string lights and candle service inside for ambience - it was such a dream! We just felt like the taste level of GHL was so cool, we trusted everything they proposed. Their team was impressively responsive and easy going throughout our planning. And on top of it, an open catering list and byob bar options so you can choose according to your taste and budget. We could not have made a better choice!
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    Jo Anne Sent on 07/04/2021
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    Beautiful Venue

    It is such a beautiful venue and it’s worth it given all the amenities that go with the price. Spencer is great to work with, very responsive.
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    Maggie Sent on 05/11/2021
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    Immense value for a reasonable price

    Spencer, Lindsay, and Duke (our provided DJ) were the perfect people to have helping us with our wedding during COVID. They were always following the city guidelines, keeping us updated, and still making sure it would be an enjoyable experience for all. The features that are included in the venue price made our ceremony and reception cohesive and unique (and a complete steal!). With Lindsay as our day-of coordinator there was minimal stress once we got to the venue before the ceremony, and there was nothing for us to worry about once it started.
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    Jamie Sent on 04/15/2020
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    Beautiful space!

    Since our first visit to Greenhouse Loft we knew it was the venue for us. Spencer and his staff have been nothing but friendly and helpful. The space is absolutely beautiful. So much light! The new tables, bar, and photo booth are wonderful upgrades. We are so pleased that we chose them as our venue.
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    Katie Sent on 08/11/2019
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    Perfect Place, Feeling Lucky!

    Greenhouse Loft was perfect for us with an outdoor patio, backup gallery space for rain, and a huge loft area with floor to ceiling windows, white curtains, and a buffet bar separating dinner from dancing. We had 140 in this space and it felt just right.

    We were the first wedding with the new ownership and in that, we lucked out. Spencer is so accessible and accommodating. He's an expert with no airs about him. He's making great changes like more options for caterers, parking, and furniture. He helped us with drop off, ceremony coordination, and let us lay out the space how we saw fit. We're thrilled with Greenhouse Loft. I would love to go back there as a guest :)
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    Emma Sent on 07/14/2019
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    It was the obvious choice!

    Of all the wedding venues, my now husband and I visited in Chicago there was no questioning the instant connection we felt to the space the moment we stepped into the main loft space on our tour of the venue. The first thing we said to each other as we left was how we both had gotten butterflies as we took in all the gorgeous natural light, tall open ceilings, and the beautiful (included) courtyard. Working with Meghan and Emily was excellent as well. Meghan was lightning fast to return our emails with any questions we had about their extra packages (the candles are a MUST) and about their curated vendor lists. On our wedding day, we were not disappointed as everything ran smoothly from start to finish. Though we thankfully did not end up having to use it, we had a full Rain Plan for the cocktail hour in place and know that their gallery would've worked just as beautifully as a cocktail hour space had we needed it. Every moment from the sunlit ceremony to the sunset during dinner and toasts was perfectly captured and savored thanks to the glass walls making up two sides of the venue. The tables and chairs were all provided by the venue and their candles added such wonderful ambiance for the dancing and mingling after dinner. We couldn't have asked for a better venue to get married in!
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    Katie Sent on 10/11/2018
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    Everyone at Greenhouse Loft was amazing! Picking them as my wedding venue was the best decision my fiance and I made after getting engaged. Not only did Megan/Katie respond very quickly with every email I sent, they also talked to me as a real person and not another wedding to them. I work in the industry so I understand how it can be having to deal with crazy wedding parties but they were understanding with everything. My fiance and I were never treated like just another wedding -- they made sure that my wedding seemed just as important as anyone else's.
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    Allison Sent on 09/16/2018
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    We selected Greenhouse Loft for our wedding on 9/8/18, and it was the absolute best decision we could have made! GHL is the only space that we looked at when we were searching for a venue, and we immediately decided to book after the initial walkthrough. The space is modern, urban, open and airy. The glass walls surrounding the venue allow in tons of natural light, and look out directly into the beautiful courtyard that we used for our cocktail hour. This venue is also Platinum LEED Certified, and we so appreciated their commitment to sustainability, both in how they operate (composting, recycling, etc.) and the vendors they recommended.

    The entire team we worked with was incredibly accommodating. We have odd work schedules, so they allowed our final walkthrough to be done early. All chairs and tables were included, and they also provided easels for our signage at no additional cost. We were able to drop off our stuff prior to the wedding a day early, which was incredibly helpful! Rain was in the forecast for our big day, and they were great about putting together a full Plan B (which we fortunately did not need, but appreciated that it was in place)!

    When booking, definitely add on the candle package...the candles provided an incredible glow in the room that added to the beauty of the space. We received so many compliments from our guests about how amazing the space is and how perfect it was for the entire wedding. The team worked seamlessly with all of our vendors, and if there were any issues, we and our guests had no idea!

    We're so happy we chose this venue, and would absolutely recommend to anyone looking for a great venue in the city!
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    Margaret Sent on 08/27/2018
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    Greenhouse Loft is absolutely awesome. We had our wedding there this August, and choosing Greenhouse Loft was such a wonderful decision. The space is gorgeous. It is reasonably priced, and they do not needlessly upcharge you for having the ceremony on site. The team there is wonderful and so hands on. Not only were they amazing and patient about answering my endless e-mails and questions in the year leading up to the wedding, but they were so attentive day of. I do not have enough kind words to express how lovely Greenhouse Loft is or how professional and attentive their team is. Get married at Greenhouse Loft!!!!!
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    Lindsay Sent on 08/01/2018
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    I am a Wedding Planner with MODE Events, and I had a Wedding this past April for a couple needing just "Day-of" Coordination. The Greenhouse Loft team was wonderful to work with throughout the entire process. Meghan was always very quick to respond, and was just pleasant to work with, in general.

    Additionally, the couple's Photographer Hadassah was so kind, which made us feel comfortable when working together. The photos turned out beautifully. I hope to have another wedding there soon... thank you again for everything!
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    Amy Sent on 08/01/2017
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    My fiancé and I decided to have a short 4-month engagement and were initially feeling the pressure to make so many decisions for the wedding. Once we found Greenhouse Loft, everything fell into place so quickly and easily. The staff at GHL were incredible and so helpful, and the suggested vendors list made decision making a breeze. Every vendor suggested was so professional and knowledgable--and they've all worked together before! We feel so blessed to have worked with such an incredible team--both the staff at GHL and the vendors they suggested. Our wedding was flawless and exactly what we had envisioned. The natural light and beautifully simple space gave us the perfect space for us to share this day with our families and closest friends. GHL made our wedding day perfect, and we recommend this incredible place highly and without a single reservation.
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    Annie Sent on 04/12/2017
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    Fantastic lesser known venue for a great price. Everyone was complimenting the space and asking how I found it. Definitely do the candle package too. It gives the room a soft glow that goes well with the big windows. Tons of natural light. Plus the photographers work there tons and know the light and space very well. Wonderful value for everything we got. Definitely book them if you get the chance, you will love it.
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    Bill Sent on 11/06/2016
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    We could not have been happier with how our Greenhouse Loft wedding turned out. We were trying to find a venue that would be appropriate for hosting both a religious ceremony and a kickass party, but we knew that might be a tough balance to find. We had thought that we were looking for more of an exposed-brick, loft-style venue, but as soon as we saw the light, airy look of the space and the colors of the garden, we knew that GHL was the place for us.

    The staff was absolutely fantastic. Jamie, Natalie, and Meghan answered all of our (many) questions for a year and a half leading up to the date, and even helped us out with a last-minute date switch right before we finalized the booking. Bess, our event manager for the day of, really brought everything together. We had been on the fence about hiring a separate wedding planner or day-of coordinator, and ultimately decided not to, but Bess and the staff handled every detail perfectly. The venue setup looked even better than we had envisioned, and that was thanks for the hard work of Bess and everyone on staff.

    It was extremely important to us to have a warm and inviting wedding, and GHL helped us accomplish that. So many of our guests remarked on how beautiful and one-of-a-kind the venue was. We have nothing but amazing and fond memories of our wedding day at Greenhouse Loft, and could wish for nothing more.
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    Christine Sent on 10/02/2016
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    Beautiful venue for our brunch wedding. The garden and inside space are both pretty enough you don't need decorations. Venue was very easy to work with and responsive. The day-of support was wonderful as well. So happy we chose them for our wedding!
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    Frank Sent on 11/06/2015
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    The staff at Greenhouse Loft were nothing but courteous, helpful, and enthusiastic when planning our wedding. When we had questions regarding anything that had to do with set up they took the time to walk us through answers and suggestions. The photo booth was the highlight of our experience at Greenhouse and their photo packages should not be missed!
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    Sara Sent on 10/05/2015
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    My husband and I hosted our wedding reception here on 9.19.15 and this venue lived up to all the amazing reviews! The ambiance is gorgeous and it's such a unique, modern & beautiful venue in the city. Natalie our event manager was such a pleasure to work with and made our day run so smoothly. We would highly recommend GHL to anyone looking for a wedding venue in the city!

    Also- Get the candle package!! We had so many guests compliment us on how amazing the lighting looked at night.
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    Cat Sent on 11/23/2014
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    We got married at GHL in August, and the venue was perfect for our wedding. Jamie and team were receptive to our needs (a Hindu ceremony, civil ceremony, and reception all in one day), and they were super responsive throughout the whole planning process. GHL and all of our vendors worked seamlessly together, and the day-of set up was exactly how we had envisioned. They even helped put up a few decorations for us the night before so our wedding day was low-key and smooth. We loved this venue, and our ceremonies in and outdoors could not have been beat!
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    Megan Sent on 10/09/2014
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    Greenhouse Loft is a beautiful space in itself, but Jamie and her whole team really make it the perfect place to have your wedding or event.

    They were super helpful and responsive when it came to any questions we had. Since we were planning our wedding from out of town, it was important that we felt like everything would be under control. After meeting with Jamie, I knew that I would be able to enjoy my wedding day and not feel stressed out about every little detail. They were also open to any idea we had for our big day - they even helped coordinate a surprise Chinese Lion Dance that we arranged for my mother in law!

    I also must say that the candle package they offer is totally worth it! It really transforms the space and makes it feel all twinkly and magical.
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    Jennifer Sent on 07/29/2014
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    My husband and I hosted our wedding reception here last week, and we could not wait to write a review! From start to finish, our experience with Greenhouse Loft was incredible. The staff was incredibly helpful, answering all our questions and working seamlessly with our vendors. And of course-- the space is incredibly beautiful. Throughout our night, and after, we received many, many compliments on the unique space and the very "us" vibe it helped to create. I would encourage every one to work with the Loft-- you will not regret it! Thank you, Greenhouse Loft, for helping to give us our perfect wedding.
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    Heather Sent on 10/09/2018
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    We walked into Greenhouse Loft and my fiance's (now husband!) immediate reaction was "WOW." The space is so beautiful and unique. Steve really sold it though - as soon as we got there, he sat us down and asked us "what kind of wedding do you want?" No other venue had asked us that before! The venue managers (Meghan and Katie) were really great about answering our questions and allaying our concerns. Lastly, if you're still deciding on whether to do the photo booth - DO IT. Our guests loved it and the photos were so beautiful and hilarious. Now we want one of our friends to get married at Greenhouse so we can have some more time in the photo booth!
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    Katherine Sent on 07/14/2014
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    Greenhouse loft and its stellar staff deserve props for being the coolest, easiest to work with venue in town! Picking the site for our wedding was one of the hardest decisions to make, but one step into the gorgeous space and we were pretty sure we'd found the one. They were great from the beginning, laid back and totally accommodating of all our ideas. I was a total "DIY" bride, and my vision was made true with the help of the fine folks at GHL. All my ideas were supported and made better by Genevieve's creative vision. (along with our caterers, but that's another review!)
    It's a really unique space - you have to see it to appreciate the feel of the place. Its also a newer space, within a large old manufacturing building that is supposed to be housing other "green" businesses, but it's quite empty at the moment. Not that that effected the wedding at all, just that the entryway where guests come in is all housed in the same lobby as all these other empty glass walls with nothing behind them. Seriously, not an issue, but it'll be even cooler when other businesses move in there- hopefully they do soon.
    The garden was gorgeous - we had originally planned on an outdoor ceremony but the weather did not cooperate with us. The great bonus there is that the indoor alternative is just as pretty as outside.
    Anyway, check 'em out- it was a great place to host our wedding!
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    Dona Sent on 11/22/2025
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    Lovely loft offering outdoor ceremony space!

    Beautiful venue with outdoor ceremony space, ideal location for events 150 people.
    Loft vibe with nice inclusion of Dj and Photo Booth. Open vendor options a plus. On site security. Restrooms in close proximity. Access to the loft via escalator or elevator. A large chef prep kitchen & spacious bridal suite.
    Additional parking is available, I do not recommend.
    Great downtown location & venue for those who prefer open catering, service, etc.
    Only suggestion is the need for an ice machine & food warmer.
    Overall, the day was lovely.
    Our daughter was pleased.
    Thank you, Spencer and Team!
    Sincerely,
    Mother of the Bride
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    15E07F763033C689405Aa526Fe9B26Ca8E0Aeee2 Sent on 12/07/2023
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    A Truly Spectacular Space

    I was lucky enough to attend a wedding at Greenhouse Loft some years ago, and remembered the space when my now-husband and I were looking at venues. Management had changed, but the space remains a beautiful canvas on which to paint your wedding. It's "industrial" enough if that's your vibe, but it was easily flexible enough to accommodate our more "rustic" theme.

    We can't have been the easiest couple they've ever worked with—I had annoyingly specific notes for the graphic designer, and our reception included a karaoke hour!—but the team somehow made everything happen for us. (Special mention goes to Niko, Brian, and Lisa here.) Not only that, the space is just neat; we were really grateful for the cool of the Sky Garden at night after an hour of frantic dancing. Plus, not having to find a DJ made our planning process that much easier, and Max (one of many choices) kept us moving and really got our feel.

    Greenhouse Loft was the first vendor we picked, even before our planner, and we're so glad we were able to work with them.
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    Rachael Sent on 11/13/2019
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    Beautiful space!

    I booked GHL for my wedding on 11/2/19. Overall I loved it - the space is absolutely beautiful - we bought the candle package which looked stunning at night. The set up was exactly what we asked for and they worked really well with all the vendors, specifically our caterer, Big Delicious Planet. Ownership of GHL changed midway through the planning process/after we booked - the new owner did a ton of upgrades to the space (new DJ booth, sound system, bridal suite and photo booth) - we got all these perks for free, which was amazing. They also let us come early on the day of to take some of the wedding party and family photos- we had planned to take these outside but it was too cold and they were super flexible/accommodating with us.

    My only 2 issues were - first, our point person from the venue was really kind, but ended up having emergency dental surgery 2 weeks before our date. While this was obviously unplanned no one from the venue reached out to let us know so I just stopped getting responses from her in the 2 weeks before the date. I would just recommend they have a back up plan for these situations to at least let people know.

    And second, on the night of there was an issue with the GHL microphone. My mom made a speech and my husband sang a song with the mariachi band and the mic kept dropping in and out, which was pretty distracting/took away from the speech/song. The DJ approached us, apologizing profusely, and let us know the venue had not let him use his own mic. After the issue the DJ replaced the mic with his own and everything was fine the rest of the night. But no one from GHL approached us about it or ever apologized for the issue. Definitely recommend using the DJs equipment instead of GHL.
  • Katie
    Katie Sent on 05/11/2013
    4.6 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      4.5 out of 5 rating
    • Value
      4 out of 5 rating
    • Flexibility
      4.5 out of 5 rating
    We had our wedding at Greenhouse Loft a few weeks ago and it was a wonderful experience. Everyone we worked with from the get-go was helpful, kind, and responsive. I was so grateful for the prompt communication and all of their help with my questions!

    The space itself is beautiful: floor to ceiling windows, tons of light, gorgeous wood floors, spacious...

    They have a lovely collection of fun, bright, vintage furniture as well. Elevators, escalator, ample parking, clean bathrooms. At the time of our wedding there was a ton of fun art in the rooms and areas surrounding the loft/event space (made for great photos!) The garden/outside area is beautiful as well- I think if we'd had a warmer day we might have utilized that as the ceremony space but inside is gorgeous as well.

    The team at Greenhouse was fun, easy to work with, and made sure everything went smoothly! We were very happy with our choice to have our wedding there!
  • K
    Karen Sent on 10/11/2013
    4.5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      4.5 out of 5 rating
    • Professionalism
      4.5 out of 5 rating
    • Value
      4 out of 5 rating
    • Flexibility
      4.5 out of 5 rating
    I LOVED our wedding venue. We had perfect weather the day of the wedding, so our ceremony was outside (traffic was terrible the day of the wedding so the whole bridal party was late to GL, I was told if we did start on time the Metra would have flown through during the service- fyi- check the schedule). The inside looked stunning, I highly suggest getting their candle package! And Ellen was great to work with! I would highly recommend Greenhouse Loft if you want a unique city wedding.
  • M
    Tameisha Sent on 09/11/2016
    4.1 out of 5 rating
    • Quality of service
      4 out of 5 rating
    • Average response time
      4 out of 5 rating
    • Professionalism
      4 out of 5 rating
    • Value
      3.5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    Love the venue which is why we got married here. We held our ceremony outside and the reception inside. When we signed our contract, it came with chairs and tables which was great! They are very responsive and even help with set-up the day of if you drop off the decor the morning before.

    What causes the less than 5 rating is the fact that they only allow you to rent from one vendor (Tablescapes) which is more expensive than some of the other vendors. Unfortunately, we did not find this out until we wanted chivari chairs at a reasonable cost just to find out we had to only get them from this one vendor which was twice the cost. We stuck with the chairs that it came with and added decor to pretty them up a bit.

    We used the parking lot which you can rent from them on your day. They should really just offer this up for free given you are the only large event that day and the venue itself is not cheap.

    All in all, it was a good place and would recommend - just keep these things in mind when budgeting.
  • Heather
    Heather Sent on 10/09/2017
    3.7 out of 5 rating
    • Quality of service
      4 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      3 out of 5 rating
    • Value
      3 out of 5 rating
    • Flexibility
      3.5 out of 5 rating
    My husband and I booked this location more than a year and a half in advance! We thought the space was great and the location was perfect. We wanted to have our ceremony and reception in the same place, which we were happy to have here! Overall we enjoyed our experience at GHL, but thought there were some hiccups in the process that we were disappointed about.
    During the walkthrough one month before the wedding we were reviewing the timeline and there was a glaring issue that was never addressed before..... that even though the wedding was booked until 1am, all guest must leave the space by 11pm!!! They never mentioned it took 2 hours for the crew to close down and it was not listed in the contract and I read through the contract VERY carefully before making any payments to ensure we were getting what we expected.
    I was very upset, our ceremony was planned to start at 5pm, then cocktail hour and dinner... meaning dancing wasn't planned until almost 9pm, leaving only 2 hours for dancing. I was able to speak with the manager and move the time back 1 hour to 12am instead of 11, but it still left a very short window.
    Either way... I assumed it was taken care of, that is until the wedding day. My day-off coordinator came to me before the ceremony started and wanted to recap saying the venue said you would be out by 1130pm and last call was at 11pm. I was very upset and told her to go and speak with the venue, yet again, and tell them that was unacceptable an we agreed all guests would leave by 12am.
    Honestly, I'm very sad that this situation left such a bad taste in our mouths about the venue. The place looked beautiful and I was very happy with feel of the venue and our guests enjoyed it very much. I would book this location again, but I would be very diligent about timelines and clearly express your expectations before you book to make sure you get the most for your money.
  • B
    Brigitte Sent on 05/16/2019
    3 out of 5 rating
    • Quality of service
      3 out of 5 rating
    • Average response time
      3 out of 5 rating
    • Professionalism
      2 out of 5 rating
    • Value
      4 out of 5 rating
    • Flexibility
      3 out of 5 rating

    Good price, but there can be hiccups

    Everything at this space was amazing, up until the last 15 minutes of our wedding. Everyone was great to work with while we were planning our wedding & seemed to be super responsive to our ideas. We were fine with the drop off time for our decor, even though it would be a little tight for us. We had our ceremony inside & the cocktail hour in the art gallery as it was snowing outside. All of this was beautiful. It was incredibly affordable for Chicago & their list of approved vendors were all people we were considering working with anyway. We also appreciated how they are a green space as so much of the wedding industry can feel wasteful. However. Our friend made & set up our photobooth for us in the welcome space of the venue. Emily knew & approved all of this beforehand, including the dimensions of said booth. We were told all of our items would be kept until the Monday after our wedding so we could pick them up then. We were happy with this as we would be exhausted from having just gotten married. However, as we, the bride and groom, were leaving at the end of the night, Emily from GHL came up to us to let us know we would have to take our photobooth with us. We didn't know what to do as it was A.) midnight B.) we were in our formal clothes C.) hadn't driven to the venue ourselves, and D.) had nowhere to store the booth until Monday as originally planned. It ended up being an argument that didn't need to happen as Emily finally relented as let us store the photobooth in the loading dock of the venue for one night. We still had to disassemble the photobooth (still wearing our wedding clothes) with some of our groomsmen & then my husband had to go to the venue the next afternoon to load everything up into a rented van. Honestly, this would have been fine if we were told beforehand, but we were not & for Emily to approach us at the end of the night seemed very unprofessional. This was very disappointing because everything else up until that point had been amazing & we would have rated GHL 5 stars.
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