Grand Event Center Reviews
Reviews
4.6 out of 5 rating
4.6 out of 5 rating
20 Reviews
92% recommend it
-
![Kendra]()
Kendra W. Sent on 07/16/2020The perfect solution for a social distance party
Grand Event Center provided us with a great way to host an outdoor, social distance 70th birthday celebration for my mother. We had family come from all over the country and the tent, tables and extra chairs helped us be able to celebrate safely outside regardless of the hot July weather and the covid-19 pandemic. -
![Jasmine]()
Brian K. Sent on 11/08/2019Affordable chair rentals
The prices are affordable and they offered a 10% off promotion if we paid 50% of the deposit by a certain date. The only hiccup was the day before delivery (2 days before the wedding) when they called me to inform me that the previous renters hadn’t returned their chairs on time. I had rented gold chiavari chairs and they apologized and asked if I would be ok with going with another color with no further payment. The fruitwood we went with looked great, were delivered/set up on schedule, and we got them for half the cost due to the inconvenience. I understand things happen and appreciate how they handled everything. I would use them again and have already recommended them to others looking for wedding rentals. -
![Mallory]()
Mallory P. Sent on 05/15/2019Special Service for a Special Day
Grand Event Center was an excellent choice for my daughter's wedding. As planner, but more importantly, mother of the bride, I found GEC to be on top of everything, always professional, products were top-notch and the "Grade A" attitude of their sales staff through numerous order changes and "bride" demands was beyond excellent. Kudos to Zack and Joel, as well as those behind the scenes to a job well done! I would definitely use this fine company again. -
-
Franzi C. Sent on 06/08/2020
Hands down the best place for rentals
Hands down the best place for rentals with the most knowledgeable, helpful, and friendly staff. They go above and beyond to help educate and guide you to ensure that you have everything needed for your event. I recently worked with them on a styled shoot for a new wedding venue, Fox Meadow Barn at Cloverdale Farm and Belle Grove Plantation and they far exceeded my expectations with the communication, advice, and day of set-up help. They arrived on time to deliver the items and the gentleman were very helpful in placing it where requested. I can't not recommend them more and will send each and every one of my clients to them for all things rental!
Here is a link to some of the photos from the styled shoot, Franzi of Franzi Lee Photography: https://www.franzileephotography.com/weddings/fox-meadow-barn-wedding-winchester-virginia/
Here is a link to some of the photos from the styled shoot, Franzi of Franzi Lee Photography:
https://www.franzileephotography.com/weddings/belle-grove-plantation-editorial-shoot-middletown-virginia/ -
-
Molly Sent on 09/06/2018We rented 2 tents, cocktail tables + linens and linen napkins for our wedding at Faithbrooke Barn & Vineyard in Luray, VA. They were great! We realized last minute that our caterer did not provide linens and they were super responsive and added linens to our order with no problems. Highly recommend!
-
-
![Angelica]()
Angelica Sent on 06/01/202310/10 Let's Do It Again!
I recently had the pleasure of working with The Grand Event Center, an exceptional tent company, for a wedding I planned, and I cannot speak highly enough of their services. From the initial consultation to the event day, their team displayed an extraordinary level of professionalism and expertise. They meticulously coordinated every detail of the tent setup, ensuring a flawless and visually stunning ambiance that perfectly complemented the wedding theme. Their prompt responsiveness and ability to adapt to last-minute changes were remarkable, making the planning process smooth and stress-free. The Grand Event Center's exceptional service, attention to detail, and commitment to creating an unforgettable experience for couples and their guests truly sets them apart. As a wedding planner, I highly recommend The Grand Event Center to anyone in search of a top-notch tent company for their special day. -
User2402453 Sent on 10/31/2015Grand Rental Station was very helpful assisting us in picking out our tent, tables, and chairs. The prices were good and the delivery was several days before the event, allowing plenty of time to set up. I would recommend and use them again. -
User5838959 Sent on 05/07/2014They were great... great prices and everything. Something happened the day before our wedding to the dishes we were supposed to get and they gave us something to use instead of it.... they were very nice about it and everything turned out great! -
User5838957 Sent on 10/23/2013Grand Rental Station was very helpful when we rented from them. We had rented the white gazebo for our ceremony which they set up along with the tent and chairs. For our reception we rented the linens, bar and a couple tables. Grand Rental was very knowledgable about their products and showed up on time to the deliveries. We recommend Grand Rental for any upcoming events.
-
![Charity]()
Charity Sent on 10/24/2022Late late late
GEC has been difficult from the get go. Every person I talked to was wonderful and pleasant, but it’s so difficult to get ahold of anyone. It took weeks from initial requests to get the estimate and booking and payment done.
I had to add things on three or four weeks out, as stated in rental policies. I was playing phone tag for two weeks trying to add items before the deadline, but the consultants would call me back 20 minutes before they closed for the day, on a random day, one to two days after my initial call. When I returned the call the next day, when the consultant said they would be in office, I would get no answer and the cycle would continue. Luckily, they let me add items still. But then I couldn’t get ahold of them to pay! I didn’t want my order delayed so I was panicking. They wound up charging my card without telling me after I made numerous calls and e-mails asking when and how to make the remaining payment.
My wedding was on Saturday. The delivery was meant to be made Friday. I called Thursday when I realized I got no delivery time for Friday and my venue is an hour away. They told me afternoon, providing everything was on time it should be early ish. So I waited at the venue ALL day Friday. From about 10 am (in case they were early). We called the company at 5pm (evening) asking where our rentals were so we could set up and decorate. They said they were behind, the delivery would be 7pm, and we were lucky because the weekend prior they were setting up at midnight!! They laughed like it was funny. Our entire wedding party and family waited all day to help us set up, we couldn’t do our rehearsal, and everything was behind.
The company wouldn’t let us set up our tents ourselves, nor asked for any info on where things needed to be delivered. So we had to wait on site to make sure everything was delivered correctly. The company wasn’t there by 7pm, so we called but couldn’t get ahold of anyone. So we had no idea whether to wait for them to show, or assume they weren’t coming and go home. The emergency number led to voicemail.
Finally, the company showed after 7:30pm. No warning. It was dark when they were setting up and hard to see anything. We wound up being there until 9:30. We left, the company was still there putting tents up. No one at the company knew what time our event was. We are so lucky it wasn’t until 4pm, because we wouldn’t have had any time to get any of the decorations or tables ready. We almost didn’t have an event at all, and really thought the company was ghosting us. For $3000 I would expect so much more communication and the company to get there during business hours. We didn’t even get all of our chairs, but there was no one in office to talk to about our lack of chairs. So we had to move chairs from the ceremony to reception site since we were short 20-30 chairs that we paid for.
I wouldn’t even post a review, but I’m assuming it’s going to be impossible to get ahold of the company during “busy season” now that we are no longer on the schedule for them, and I’m certain we won’t be getting a refund for the missing items nor for the late delivery (we couldn’t even use some of our rented items because we didn’t have time to put them together. We got important stuff done by 10pm, with others staying until almost midnight.
Please go with anyone else. The equipment was good quality, but you do NOT want this stress on your event day. Especially for this amount of money. If we had known it would be so late, we would have paid extra money for the delivery people to do set up so we didn’t have to worry about it (because that’s extra, but we still would have staid late to make sure they did it right). No one asked or wrote down beforehand where things were to go, so someone has to be on site to get it done no matter what time they decide to show up.
Also, we couldn’t get ahold of anyone to figure out pickup time. By 3pm when we left, they hadn’t showed up. So we cleaned and left, and hopefully they picked up. Ugh.
Are you interested?
Send a message
Are you interested?
Send a message