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Quality of service
2.0 out of 5 rating
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Average response time
1.5 out of 5 rating
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Professionalism
0.0 out of 5 rating
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Value
3.5 out of 5 rating
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Flexibility
1.0 out of 5 rating
The highest stars I gave for this company were for the Value because their prices are pretty reasonable. HOWEVER, I would have much rather paid more money to go elsewhere and get better quality items for my hard-earned money! My linens and chair covers had holes in some of them, and about two of my table overlays had what looked like cigarette holes in them. A lot of my seat covers were stained...and then to top it off, what we had talked about months prior is not what I had gotten. When I called to tell them what happened, it was my fault because I "did not leave a message!" I did end up getting SOME money back, but nothing can ever replace the memories that I am supposed to have the ONE time I get married! What I ended up getting was two different shades of my color and a bunch of linens/chair covers/sashes with holes in them....but it was MY fault. She was very rude to me...VERY UNPROFESSIONAL!!! My opinion would be to pay extra money and go elsewhere!
The highest stars I gave for this company were for the Value because their prices are pretty reasonable. HOWEVER, I would have much rather paid more money to go elsewhere and get better quality items for my hard-earned money! My linens and chair covers had holes in some of them, and about two of my table overlays had what looked like cigarette holes in them. A lot of my seat covers were stained...and then to top it off, what we had talked about months prior is not what I had gotten. When I called to tell them what happened, it was my fault because I "did not leave a message!" I did end up getting SOME money back, but nothing can ever replace the memories that I am supposed to have the ONE time I get married! What I ended up getting was two different shades of my color and a bunch of linens/chair covers/sashes with holes in them....but it was MY fault. She was very rude to me...VERY UNPROFESSIONAL!!! My opinion would be to pay extra money and go elsewhere!