Skip to main content
Weddings

Goodman's Jewelers Reviews

Goodman's Jewelers View more information

Reviews

4.2 out of 5 rating
4.2 out of 5 rating
8 Reviews
85% recommend it
  • Quality of service
    4.4 out of 5 rating
  • Average response time
    4.3 out of 5 rating
  • Professionalism
    4.2 out of 5 rating
  • Value
    4.3 out of 5 rating
  • Flexibility
    4.1 out of 5 rating

Awards

8
  • M
    Maya Sent on 10/19/2017
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Art and the rest of the team at Goodman’s was awesome! I wanted an untraditional wedding ring set and other jewelers tried convincing me out of what I wanted. Art listened and found the perfect option! I couldn’t be happier with what he came up with!

    Goodman's Jewelers's reply:

    Thank you Maya. I am so happy when I know we have helped someone find what they are looking for. John Hayes President Goodman's Jewelers Madison WI
  • J
    Jenny Sent on 09/22/2012
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    I love Goodman's! They are incredibly professional and confident in their products. We found the perfect engagement ring and wedding bands there before last Christmas. Mine was a beautiful, simple set with small diamonds and textured yellow gold. Everyone has told me they look very polished and vintage. My husband's wedding band is a really slender yellow gold band that he's quite happy with.

    The best thing about Goodman's is that you don't have to pay everything up front. You can put an item away and pay a little each month to take the stress out of all those massive deposits you keep writing checks for as you're planning your wedding. We felt very welcome every time we stepped into the shop, and I'm sure we will again when we go back for cleanings!
  • M
    Molly Sent on 08/24/2008
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    We purchased my engagement ring, my wedding band and my husband's wedding band at Goodman's, and there's no way we would have gone anywhere else. Because of the unique shape of my engagement ring, Goodman's had to custom-make my wedding band to match it. They did such a great job, and there was very short turnaround between us approving the design and the final product being ready. They are very accommodating of all needs and budgets, and just plain nice people who really enjoy what they do! They were also able to solder my band and engagement ring the day before the wedding, with a two-hour turnaround. It doesn't get much better than that!
  • illustration stars

    Are you interested?

    Send a message
  • User1639612 Sent on 05/31/2014
    4.9 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      4.5 out of 5 rating
    Worked with John. He was so nice and had great taste. He guided us through many options that were beautiful and in our price range. Conflict-free gems. Great location!

    Goodman's Jewelers's reply:

    Thank you, it was you giuding me that made it possabile to find exactly what you wanted, I just showed you the options available. John
  • P
    Ian Sent on 09/06/2016
    4.7 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      4.5 out of 5 rating
    • Value
      4.5 out of 5 rating
    • Flexibility
      4.5 out of 5 rating
    All of the people at Goodman's were pleasant, polite, and professional. They made it easy for us to ask questions, especially since neither of us know much about jewelry. We started our ring shopping at Goodman's, went all over town and ended up back because our experience was best there.

    Goodman's Jewelers's reply:

    Thank you Ian. Listening to you is what helped us find the right ring. When customers help us figure out the right direction to go, that's the the best.
    John Hayes President Goodman's Jewelers Madison WI
  • K
    Kristin Sent on 07/06/2010
    4.7 out of 5 rating
    • Quality of service
      4.5 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      4.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    My engagement ring and wedding band are from Goodman's. They are absolutely beautiful!
  • L
    Leanne Sent on 09/03/2008
    4 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      3.5 out of 5 rating
    • Professionalism
      3.5 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      3.0 out of 5 rating
    We not only purchased my engagement ring from Goodman's but also my both our wedding bands AND my wedding present to my husband. They were really helpful to work with.
  • C
    Craig Sent on 11/07/2017
    0.6 out of 5 rating
    • Quality of service
      1.0 out of 5 rating
    • Average response time
      0.5 out of 5 rating
    • Professionalism
      0.5 out of 5 rating
    • Value
      0.5 out of 5 rating
    • Flexibility
      0.5 out of 5 rating
    I was not satisfied with one of the jewellers who tried poking my girlfriend's engagement ring and I didn't ask for it . He was very disrespectful. I will not go to that place ever again and could have damage the ring and may never pay the full refund. If someone poke the diamond feel like poking an eye for nothing. Worst customer service.

    Goodman's Jewelers's reply:

    Hi Craig, I am sorry you felt dissrespected. My staff tries hard to be helpfull and respectfull. Do I understand that we had poked at the diamonds in her ring? If so when we cleen rings, the reason would have been to check that they are tight so when we clean the ring it there are no issiues. We should have given you a better explination of this when you were here. Our intent is to give you confidence and helpful information. I would invite you back if you would give me a chance to earn your respect. Sincerly John Hayes President Goodman's Jewelers Madison WI