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Quality of service
1 out of 5 rating
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Average response time
1 out of 5 rating
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Professionalism
1 out of 5 rating
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Value
1 out of 5 rating
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Flexibility
1 out of 5 rating
Horrible Experience
I hired this vendor for Videography as he advertised himself here and on The Knot as he could do that.
Bad at communication, Low quality videos, Never finished sending me all the videos of my event. Only a basically raw bad quality video of the ceremony and bad sound too. Some of the dancing also very badly recorded (my friends phone videos are way better), never sent me our entrance as husband and wife, the couple dance, family dances, tables with guests. all is lost, never sent after more than a year, after practically begging him for raw videos that I would ask someone else to edit. Unresponsiveness and many excuses when he did respond, family issues, his computer acting up, got a new demanding job, equipment rental was too expensive and we had spent too much already working on my product... really? Is any of that my fault? He has disputed my bad review at The Knot but I have sent proof of his bad service, admitted by himself over messages, showing how long he would go without responding to my messages to only comeback with excuses and offers he didn't honor. This not only showed lack of professionalism but a very bad character. Left me, my husband, our kids and my friends and family frustrated, disappointed and sad.