Golden Nugget Lake Charles Reviews

Reviews
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4.9 out of 5 rating
4.9
Excellent
14 reviews
Recommended by 99% of couples
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Quality of service 5 out of 5 rating
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Average response time 4.9 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 4.8 out of 5 rating
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Flexibility 5 out of 5 rating
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Kelley Sent on 03/28/20175 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Janice Ramano and all staff were amazing at the Golden Nugget! My wedding was beautiful and not stressful! Janice always responded same day to all of my questions! Tilman even stopped by and signed my guestbook. Couldn't have asked for a smoother experience! The competitor next door has still not returned my phone calls from months ago.Janice Ramano and all staff were amazing at the Golden Nugget! My wedding was beautiful and not stressful! Janice always responded same day to all of my questions! Tilman even stopped by and signed my guestbook. Couldn't have asked for a smoother experience! The competitor next door has still not returned my phone calls from months ago. -
Quality of service
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Bian Sent on 01/14/20175 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Truly a turn key solution for a wedding receptionTruly a turn key solution for a wedding reception -
Quality of service
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Sylvia Sent on 12/14/20165 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Great venue location! Love the fact that its separate from the main casino so its more intimate.Great venue location! Love the fact that its separate from the main casino so its more intimate. -
Quality of service
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Pat Sent on 10/28/20165 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Janice Romano is such a terrific person to work with and she arranged for every detail for a 70th birthday party with professionalism and grace.Janice Romano is such a terrific person to work with and she arranged for every detail for a 70th birthday party with professionalism and grace. -
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Rodney Sent on 08/30/20165 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Janice Romano was an absolute dream to work with. She displayed the utmost height of professionalism. Janice made our big day a most special one. Also,, the Golden Nugget Hotel and Casino is an excellent venue for any special event you may be planning. Rodney & GloriaJanice Romano was an absolute dream to work with. She displayed the utmost height of professionalism. Janice made our big day a most special one. Also,, the Golden Nugget Hotel and Casino is an excellent venue for any special event you may be planning. Rodney & Gloria -
Quality of service
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Sallee Sent on 08/08/20165 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Janice did a great job and important details are covered.Janice did a great job and important details are covered. -
Quality of service
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Audrey Sent on 07/28/20165 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Jan, made my daughter's dream come true even after she had changed her mind serveral times on the wedding being off or on. Jan stuck by us and was able to help us not even a month before the wedding get things done and they were done beautifully. I knew Jan was awesome when she was able to keep us calm and assure us everything would be beautiful. My daughter changing her mind so many times didn't even phase Jan, she kept on moving and that is when I knew we had made the right decision. Our daugther was a beautiful bride and is was a very memorable moment and to have it go so smoothly was exceptional. Jan, Logan & Dorothy, you guys are AWESOME! Thank you from the bottom of my heart.Jan, made my daughter's dream come true even after she had changed her mind serveral times on the wedding being off or on. Jan stuck by us and was able to help us not even a month before the wedding get things done and they were done beautifully. I knew Jan was awesome when she was able to keep us calm and assure us everything would be beautiful. My daughter changing her mind so many times didn't even phase Jan, she kept on moving and that is when I knew we had made the right decision. Our daugther was a beautiful bride and is was a very memorable moment and to have it go so smoothly was exceptional. Jan, Logan & Dorothy, you guys are AWESOME! Thank you from the bottom of my heart. -
Quality of service
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Hayward Sent on 07/09/20165 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
We would highly recommend Golden Nugget for any wedding reception or special events and highly recommend Janice Romano as the Social Catering Manager. Janice was very professional and helped with ideas in making our 50th Wedding Anniversary very special and memorable, We are so grateful for her help.We would highly recommend Golden Nugget for any wedding reception or special events and highly recommend Janice Romano as the Social Catering Manager. Janice was very professional and helped with ideas in making our 50th Wedding Anniversary very special and memorable, We are so grateful for her help. -
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Mike Sent on 02/15/20165 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Janice was our planner at the GNC and was great to work with. We used the terrace and Willowick I & II rooms. Setting up the day before worked out great. Outdoor photos on the grounds were great. Use of GNC limo for wedding party transportation was great. Book rooms for wedding party and guest ASAP for the best rates. Food and both cakes were supplied by GNC. Service was great. Janice really came thru for us.Janice was our planner at the GNC and was great to work with. We used the terrace and Willowick I & II rooms. Setting up the day before worked out great. Outdoor photos on the grounds were great. Use of GNC limo for wedding party transportation was great. Book rooms for wedding party and guest ASAP for the best rates. Food and both cakes were supplied by GNC. Service was great. Janice really came thru for us. -
Quality of service
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Tina Sent on 02/10/20165 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Chef Charlie at the Country Club was very creative with our food presentation and had great ideas to enhance our menu items.Chef Charlie at the Country Club was very creative with our food presentation and had great ideas to enhance our menu items. -
Quality of service
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Brittany Sent on 05/08/20174.9 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 5 out of 5 rating
We didnt have a weddign ceremony, but had the wedding package. It was for our 20th Anniversary. The location is beautiful. We had our cocktail hour out on the terrace and it was a great atmosphere. The staff was wonderful. Very attentive. Food and cake were wonderful also.We didnt have a weddign ceremony, but had the wedding package. It was for our 20th Anniversary. The location is beautiful. We had our cocktail hour out on the terrace and it was a great atmosphere. The staff was wonderful. Very attentive. Food and cake were wonderful also. -
Quality of service
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Kayla Sent on 12/14/20164.9 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 4.5 out of 5 rating
The staff at Golden Nugget made sure our wedding was perfect! Everything was beautiful and Janice was a huge help! They went above and beyond making sure our reception room was decorated the way I had envisioned. I would definitely recommend them!The staff at Golden Nugget made sure our wedding was perfect! Everything was beautiful and Janice was a huge help! They went above and beyond making sure our reception room was decorated the way I had envisioned. I would definitely recommend them! -
Quality of service
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Meagan Sent on 05/21/20174.8 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 4 out of 5 rating
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Flexibility 5 out of 5 rating
They did a wonderful job on every detail with our wedding! They worked with what we wanted to do. We even decided to have our rehearsal dinner out by the pool and ordered lots of food from the Grotto, their manager met with us during lunch and was so catering to our wants! He came over several times during to make sure we had everything we needed. Janice is wonderful! Very quick to respond to any emails. We had great communication the whole time. It not only rained on our wedding day, it HAILED during our ceremony outside by the beautiful gazebo. The staff was waiting after with warm towels for our guests. Anyone thinking to get married here,...They did a wonderful job on every detail with our wedding! They worked with what we wanted to do. We even decided to have our rehearsal dinner out by the pool and ordered lots of food from the Grotto, their manager met with us during lunch and was so catering to our wants! He came over several times during to make sure we had everything we needed. Janice is wonderful! Very quick to respond to any emails. We had great communication the whole time. It not only rained on our wedding day, it HAILED during our ceremony outside by the beautiful gazebo. The staff was waiting after with warm towels for our guests. Anyone thinking to get married here, I highly recommend hiring Sara Lasher as your wedding planner! They worked so well together and she has lots of experience with weddings there. It was the best day of our lives!
The only negative thing I have to say, was our guests had problems booking after we blocked off rooms. They were told a bunch of times from the staff in charge of booking that there were no rooms available on our block. It was a head ache. Each time it happened, we emailed Janice and she was quick to get the problem resolved. -
Quality of service
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Lindsey Sent on 10/26/20164.4 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 3.5 out of 5 rating
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Professionalism 4.5 out of 5 rating
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Value 4 out of 5 rating
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Flexibility 5 out of 5 rating
Event space was absolutely gorgeous and food was impeccable. All of our guests were extremely impressed. However they did not have dressing rooms for the bride and groom. They did not offer a comped room for the bride and groom either.Event space was absolutely gorgeous and food was impeccable. All of our guests were extremely impressed. However they did not have dressing rooms for the bride and groom. They did not offer a comped room for the bride and groom either. -
Quality of service
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