Glam House Studios Reviews
Reviews
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Quality of service 4.6 out of 5 rating4.6
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Average response time 4.6 out of 5 rating4.6
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Professionalism 4.6 out of 5 rating4.6
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Value 4.6 out of 5 rating4.6
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Flexibility 4.6 out of 5 rating4.6
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Featured
Sarah Sent on 10/31/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
GlamHouse Studios is the way to go!
I was STUNNED by the work Shannon, Desilee, and Morgan did on the day of our wedding. I met Shannon once before for a trial and new that my makeup the day of the wedding would look amazing. On top of Shannon being great at her passion, she is a great person. She is so personable and down to earth. I could not recommend someone better to do your beauty on a special day. -
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Jessica Sent on 04/24/20265 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Fabulous!
Thank you so much Glam House Studios!! Shannon and her team made my wedding day memorable with grace and beauty. My entire bridal party from start to finish kept saying what a pleasure it was to have such a talented, friendly and efficient team. They truly transformed us to feel and look so beautiful. Especially, I on my wedding day!!! So grateful for Shannon and all her staff. Thank you again!-
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+4 photos
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Jayda Sent on 06/10/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfect for my big day
Shannon did a fantastic job on me and my girls, even with all the last minute challenges-
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+2 photos
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Laura Sent on 12/20/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
October Weddng
Shannon was so fun to work with and made me feel beautiful from the moment I sat in her chair. My hair and make stayed perfect the entire day! -
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Future Sent on 06/21/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Shannon is literally the best!
I will absolutely recommend Shannon over and over again. From weddings to any sort of formal event, she's definitely got you covered! With having a smaller bridal party, it was difficult to meet the minimum amount of services with other vendors. Her prices are fair and her personality is over the top! She provides some extras to help keep you make up looking fresh and perfect-
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+2 photos
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Becky Sent on 11/27/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Super Easy To work with.
Shannon was great to work with. Always very responsive and flexible when changes needed to be made. Did a great job with makeup on the Little’s to the Grandmothers.-
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+8 photos
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Melissa Sent on 11/15/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Bridal & Bridal party makeup
Glam house studios was everything I could have hoped for and more! These ladies are so overly sweet, and not only did they do amazing work, I’d hire them on personality alone!! My makeup and hair was everything I could have dreamed of. & best of all, it didn’t melt off in the Tennessee heat! If you’re thinking about coming here, just DO IT!!! -
Quality of service
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Emily Sent on 07/12/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My wedding day in Gatlinburg
Shannon did such a beautiful job helping me look amazing on my wedding day. I hired her last minute and she done everything above and beyond for me! Highly recommend! -
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F Brodman Sent on 07/01/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Mountain Top Wedding
I whole heartily recommend using Glam House Studio for all your hair and makeup wedding day needs! I was sure it would be difficult finding someone to travel about 50 miles to our venue but it was no problem for Glam House. It was easy to contact Shannon Dodd and when needed she replied quickly to my inquiries. There was minimal phone service all day so we were pleased they were already there waiting for us when we arrived. We had a variety of hair lengths for Kasey to style which proved to be no problem for her. She transformed our hair in such a short amount of time, it was amazing. While hair was being styled others were having their make-up done by Shannon. My mother said she hadn’t looked so good in years. They both did an amazing job and did exactly what was asked for. Shannon and Kasey were relaxed, fun, and easy to talk with.
I would not have wanted anyone else to do my hair and make-up on my wedding day! It was perfect!
Venue: The Magnolia Wedding Venue
Planner: Elease Productions- Jackie Carter
Flowers: Eschelon Florist
Bar: Single Barrel Events
Entertainment: Special Notes Entertainment - Jim Ogle
Officiant: The Trusty Notary
Hair & Make-up: Glam House Studios, Oak Ridge -
Quality of service
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Haley Sent on 06/22/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing Experience!
I totally recommend using Glam House for all your hair needs! She was so easy to contact and replied very quickly! I had no phone service all day and she showed up right on time and found her way back to the room! I have super long and thick hair and that was no problem for her! I was amazing how she transformed my hair in such a short time! She did an amazing job and did exactly what I had asked for! She was so much fun and so easy to talk to! We even forgot to put in my clip at the end and she came back to help me! I would not have wanted anyone else to do my hair on my wedding day!-
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+7 photos
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Karis Sent on 03/15/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely loved it!
I loved Glam House Studio! She was very friendly and nice! Very punctual and made me feel like a princess on my big day! Loved the makeup look! -
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Cathy Sent on 01/20/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wonderful Experience
Shannon was absolutely wonderful to work with! From the very beginning she was responsive and attentive to every concern and question. I could count on her to provide quick responses, and she was super helpful at my trial! Day of she was easy to communicate with, timely, and did a wonderful job with hair and makeup for both myself and my bridal party!-
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+2 photos
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Audrey Sent on 01/10/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful Makeup and Hair
We hired Glam House after deciding not to do makeup and hair ourselves. Shannon is incredible! She was so easy to work with and my mother and MIL loved their makeup! Both of them were worried they wouldn't look like themselves or look like they had too much make up on but they didn't! I would recommend Shannon and her company in a heart beat!-
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+15 photos
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Quality of service
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Julia Sent on 12/23/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wonderful!
She was wonderful starting with the trial and all the way to the day of. She did great keeling me calm and is such a sweetheart. I couldn't recommend better😍 -
Quality of service
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Kimberly Sent on 12/15/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great Experience!
Shannon was completely professional and so easy to get a long with especially since I had to do a couple of trials for my makeup! She arrived promptly on wedding day and even confirmed the night before regarding the location and where she needs to go. -
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Holly Sent on 10/25/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Friendly face for hair and makeup
I was skeptical about hiring someone for my destination wedding without having a trial first but I could not have asked for a better experience. Shannon was professional, on time and friendly, she listened to what I wanted and made it a reality. -
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Kristy Sent on 09/20/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Mr. and Mrs. Sheely
Totally loved these girls they made my day..Even did Amazing with my hard to work with 3 year old granddaughter. -
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Rachel Sent on 09/08/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Fantastic!
What a great experience! She came to my cabin on time. Both of my hair and makeup was done beautifully. What a stress free day. She made me feel like a princess on my special day-
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+3 photos
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Quality of service
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Cindy Sent on 08/25/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Family pictures
I used Shannon for hair and makeup for family pictures taken in the Smoky Mountains. Shannon worked with our changing schedule due to weather and came directly to our cabin to get me, my two sisters, my mother, and 8 year old daughter and niece ready. She did amazing work and I would highly recommend her! -
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Shannon Sent on 06/21/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Mother of the Bride
The service was excellent!!!! They were talented, friendly and very professional!-
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+2 photos
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Quality of service
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Kamie Sent on 06/14/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfect hair & make up for a Perfect day!
Glam house was awesome, I was extremely nervous about my short hair growing back due to chemo. They pulled off an awesome hair style for me, and my make up was perfect!😍 Everyone's make up even held up after jumping in the pool! -
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Kelseh Sent on 05/24/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
She was wonderful!
Glam house did my (the bride) and all bridesmaids makeup and she did a fabulous job! I was pretty picky what what I wanted and she nailed it! I loved having her do my makeup and will definitely have her do it again in the future. -
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Holly Sent on 11/27/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My makeup was beautiful!
I was very happy with my decision hiring Shannon. She was so friendly and talked with us the entire time about all sorts of things. We had a great time with her and her work was just as amazing as her personality. She was on time and very efficient. I loved my makeup -
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Victoria Sent on 11/10/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Outstanding makeup hair and makeup stylist
Shannon and Bella did a wonderful job, my girls and I were so happy with how they did! I highly recommend Glam house! Very professional, fun to be around, and Shannon went with the flow of things when i asked to squeeze in a few more hair and makeups!!-
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+4 photos
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Quality of service
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Mackenzie Sent on 09/21/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Would definitely recommend!
I am not from the area and found Shannon on wedding wire. I was a bit nervous since I was not able to do a hair or makeup trial but it Went so smoothly and everyone looked great! Shannon and Bella were very personable and did a great job. They were prepared for all sorts of different hair types and styles -
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Danielle Sent on 12/12/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Love them!
After starting my hair and makeup experience with a HORRIBLE scam artist, I called Shannon to see if she still had our day available. Luckily, for me she did and I am so thankful for everything she did!! My hair and make up trial was so much fun and it helped us to figure out what needed to be done to make it that much better on my wedding day! The day of my wedding, Shannon and Hope came to my mother's cabin out in Townsend and did an AMAZING job! I could not have asked for kinder, more amazing people to be there for my wedding day! Shannon is wonderful and so kind! She even let us add in a couple last minute touches the day of, even though I changed the contract multiple times. We even got her to stick around for some of the reception, which was the best thing ever! Shannon stayed and did a couple of touch-ups to my lips after the ceremony and I am so appreciative of everything she had done that day! She definitely made my day better and her and Hope are so sweet and made everything PERFECT! I highly recommend them to everyone, especially if you want to look and feel like a beautiful queen! -
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Jessica Sent on 11/14/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Such a joy to work with!
Shannon was amazing to work with on my wedding day and throughout the whole process! She was super flexible and helped to ensure that my special day was perfect! I would definitely recommend Glam House Studios to anyone looking for professional hair/makeup! -
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Katie Sent on 09/20/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Pleasant and Professional
Shannon was absolutely a delight to work with. She has been so accommodating, I booked my hair and makeup last minute and she even traveled many miles to work with only one person (rare).
She is such a skilled woman. I called her the "Jill of all trades". Her background and experience helped everything run smoothly. She even took some beautiful pictures of our first look (secret photographer) . She was even my mini coach at times "breathe", while singing and dancing during our makeup session. Thank you so much Shannon, you did a wonderful job! -
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Kristin Sent on 09/14/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great experience!
I am so happy with Shannon at Glam House Studios! She made my sister and I very comfortable and was incredibly flexible. My hair looked great, and stood up to the August heat. I would definitely recommend her! -
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Jennifer Sent on 09/07/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing Experience!
Shannon was so amazing with my girls and I. She made everyone feel and look beautiful. She took her time and was patient with my concerns on my makeup . -
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Emily Sent on 07/07/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing job
Shannon not only did my prom make up, but I had to ask her for my wedding make up as well cause I wouldn’t trust anyone else!! She’s incredible and so sweet. She made me look just like I wanted! So pleased 😊 -
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Charlotte Sent on 06/12/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Above and beyond!
I traveled to Knoxville for a family wedding, and Shannon did hair and makeup for myself and my mom. Not only did she do a great job, but she was full of fun stories. She came to our hotel room and was beyond prepared and professional. She made us feel comfortable and beautiful and totally made my day! I would definitely recommend Shannon for any event She can do it all! I want her to come to NYC to do my hair and makeup for my next event!!!! -
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Madison Sent on 05/25/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Fantastic in every way.
Shannon was a DREAM to work with. Gorgeous work both on makeup and hair, exactly what was wanted, so sweet and fun, responded quickly to messages. -
Quality of service
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Terri Sent on 10/28/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Bray wedding
She was amazing! Funny! Traveled an hour to do my hair and makeup even with having family issues. Shes a very sweet lady. I HIGHLY recommend her. -
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Lynsey Sent on 10/08/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Shannon did an amazing job at our makeup as well as her partner with our hair. Overall, we were very satisfied -
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Tessa Sent on 05/29/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Shannon was incredible for my wedding day! She took the time to make sure I felt beautiful and helped make my vision come to life. I felt confident and beautiful and I couldn't be more thankful to her for being there for our wedding. She has the best sense of humor and is a joy to be around. You won't regret choosing Glam House Studios for your beauty needs! -
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Amanda Sent on 05/29/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I have used Glam House studio for many occasions from Prom, modeling, and a wedding! They are top notch on everything they do. I highly recommend them for all your events.-
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+2 photos
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Shannon Sent on 05/25/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Shannon did my make up on my wedding day and it was flawless! Held up in the August heat all day and night!! -
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Christie Sent on 05/22/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Shannon was so much fun to work with & made me feel absolutely gorgeous on my wedding day!! She knew just how to make me into the classic bride I had envisioned!! She is well versed in all things beauty & has such a joyful personality!! -
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Holly Sent on 03/07/20204.8 out of 5 rating4.8-
Quality of service 4 out of 5 rating4.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great service!
We had guests complimenting our makeup all night long! I was impressed with how well the makeup stayed on (even after crying nonstop at the ceremony). Worked around our hairdresser as well and was very easy to work with. Held pleasant conversation and made for a very enjoyable experience!-
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+3 photos
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Allysa Sent on 08/07/20194.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding Makeup
Shannon and her team made me look flawless on my wedding day! All my girls got hair and makeup as well and we were all impressed! She was on time, didn't rush, and did a great job. She even gave my flower girl a little bit of makeup as well, which made her whole day! Thank you!! -
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Kerri Sent on 08/28/20184.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
Shannon did an excellent job getting the bride and wedding party ready. She was on time and in contact with us the whole time, even on short notice. -
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Falecia Sent on 07/14/20194.6 out of 5 rating4.6-
Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Beautiful Makeup
Our makeup looked amazing and we had a great time getting ready! She was on time and made us all feel special. She also provided free makeup for the flower girls. Thank you! -
Quality of service
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Ashley Sent on 05/29/20184.6 out of 5 rating4.6
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Quality of service 4.5 out of 5 rating4.5
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Average response time 4.5 out of 5 rating4.5
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Professionalism 4.5 out of 5 rating4.5
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Value 5 out of 5 rating5.0
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Flexibility 4.5 out of 5 rating4.5
Shannon completed my makeup for my wedding for me, my bridesmaids, and my mother. I had a trial run before my actual wedding date that went very well. I was highly pleased with my experience. -
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Ashley Sent on 09/24/20251 out of 5 rating1.0
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Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Do Not Book
From the get-go this seemed a little too good to be true. Glam House Studio’s prices were great, and Shannon’s communication (at first) was decent. First, I thought it was fishy that 50% of the cost was due as the deposit and her contract says “Deposit Non-Refundable” like 6 times, but I proceeded anyway. I was travelling from out of state and reached out to set up a trial run for hair and makeup, a date and time was set and that was the last I heard from her. On the day of the appointment, I emailed beforehand to confirm the address and received no response, so I went to the address given, which was some house. I knocked and no one answered, I called, and left messages even sent emails with no response at all. I called and emailed two days after the missed set appointment with my first request for my deposit returned, to which it went unanswered. The day after I had returned home, she responded in email that she supposedly “was in a car accident and was hospitalized with serious injury for the last several days/weeks” and could not respond to any of my communication attempts. After a quick google search of Glam House Studios I discovered that the car accident scenario was also used in a different review from another bride. She tried to see if I would be willing to reschedule the trial for the week of the wedding. I told her that I was not comfortable with that due to her poor reviews, and if I did not like the trial there would not be enough time to get another artist under contract before the wedding. At this point I once again requested a return of my deposit due to her breach of contract which states that she “agrees to be available for unlimited contact prior to the wedding, will supply hair, makeup, and skin care supplies, and will be available at the required time.” She has failed to respond to that email, and she has failed to respond to a promise of legal action should she continue to hold my deposit. I am now forced to take her to court (process is underway). Avoid this vendor at all costs if you are already under contract with her and have yet to send a deposit save your money. I will update this upon the completion of the Legal proceedings. -
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Meray Sent on 10/05/20241 out of 5 rating1.0
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Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Terrible! Stylist did not show up on wedding day and still did not get a refund
The stylist, Shannon Dodd, took the money and did not show up!!
You all need to look up this woman’s/business google reviews rather than wedding wire app and The Knot app. She has 2.8 stars on google reviews whereas Wedding Wire app and the Knot app show excellent reviews, which are apparently false and do not reflect the real picture of what this business is like.
If you google Glam House Studio, you will see she scammed people before just like she scammed me. I initially scheduled her for hair and makeup and did trial makeup after paying her 50% deposit. Well, the trial makeup was awful. Not just in my opinion, but in the eyes of everyone who did see it as well. Everyone of family and friends thought it would be awful if she ends up doing my makeup on the wedding same as she did on the trial. However, I thought since I’ve already paid her 50% deposit, I don’t want to cancel the services, I’ll just use her services for hair. So she was advised that we’ll do only hair and she didn’t seem to have a problem. I’ve sent her a copy of the new contract and was in contact with her about what kind of hair styles we want up to two weeks prior the wedding
Well, on the wedding day, She did not show up!! She was contacted and never responded back till 2 minutes prior the wedding advising that it wasn’t her, it was her stylist who did not show up even though I’ve never heard of another stylist until that text message. And then she used “the other stylist” excuse to not refund the money. When I sent the money and paid her on Venmo, I’ve sent it to Shannon Dodd from Glam House Studios. Not any other stylist. There is no excuse for not refunding me for not showing Up!
This is extremely poor work ethics. This business is basically a scam. -
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Holly Sent on 10/23/20191 out of 5 rating1.0
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Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Horrific Theft
Thanks Shannon, for stealing 900 dollars from me. No bride wants broken 20 year old eyeshadows and maybelline mascara. I have been ripped off and am merely posting this review here to prevent it from happening to other brides. Glam house studios is a company consisting of one woman who clearly doesnt understand the skill level, quality of product, or professionalism required for the bridal styling industry. I have never been more disappointed than seeing my face after my trial which she refused to refund any of the money I paid on a technicality. This is not a business; rather it's one woman charging 60 dollars per face for UNSANITARY drugstore product. She was fired after my trial and prior to my event for these reasons. If youre going for the melted prom queen look with strip lashes 1/4 inch away from your lash line and uneven lipstick etc, i suggest you book shannon dodds. Photo taken before leaving her driveway after trial. It was all i could do not to cry on my way home. -
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Emily Sent on 05/22/20180.5 out of 5 rating0.5
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Quality of service 0.5 out of 5 rating0.5
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Average response time 0.5 out of 5 rating0.5
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Professionalism 0.5 out of 5 rating0.5
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Value 0.5 out of 5 rating0.5
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Flexibility 0.5 out of 5 rating0.5
I was less than impressed. She was late to the salon where she was doing the makeup and had an employee call in sick. That left her to do the makeup for myself and all 9 bridesmaids that she was not only aware of but already had been paid for. Her airbrush tool kept getting clogged and from the excuses she made, she indicated that it was a common occurrence. From there, she should have just done the makeup manually. Due to time constraints and needing to get to the chapel for pictures, she didn't get the makeup done at the salon and then had to come to the chapel to finish. Two of my bridesmaids missed out on being in some of the group "getting ready" photos because of her lack of time management and continuous excuses. She even stopped to put makeup on a child before finishing, which was not only frustrating but added to the unprofessionalism already exhibited. One of my maids just finished her own makeup to prevent any further delays, but in all honest, the moods were already pretty ruined. After we told her she was finished and her services were no longer needed, she came up to the chapel during pictures and just waited, even after I had a bridesmaid let her know she was "free to go." I would not only never recommend her but strongly caution anyone from using her. -
Quality of service
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