Gilman's Photography Reviews

Reviews

• 
  User2645894 Sent on 06/13/2016
  5 out of 5 rating

  5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Jennifer was amazing! She took the most beautiful pictures and was very reasonable priced! I would definitely recommend her to anyone I know!

  Jennifer was amazing! She took the most beautiful pictures and was very reasonable priced! I would definitely recommend her to anyone I know!
• 
  User2290492 Sent on 08/28/2015
  5 out of 5 rating

  5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  Very professional and helpful. Great listening skills and customer service.

  Very professional and helpful. Great listening skills and customer service.
• 
  User2286795 Sent on 08/26/2015
  5 out of 5 rating

  5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  Amazing quality and great pricing and Jennifer was so nice and professional!

  Amazing quality and great pricing and Jennifer was so nice and professional!
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• Nancy M. Sent on 11/29/2018
  2.6 out of 5 rating

  2.6
  • Quality of service
    3.0 out of 5 rating
    3.0
  • Average response time
    1.0 out of 5 rating
    1.0
  • Professionalism
    2.0 out of 5 rating
    2.0
  • Value
    4.0 out of 5 rating
    4.0
  • Flexibility
    3.0 out of 5 rating
    3.0

  Hard to get final photos

  Jennifer was pleasant to work with, and for our small outdoor destination wedding, we just wanted a few pictures and she was able to provide photos within our budget. She had nice suggestions for poses, and we were happy with the photos. She provided all of the photos, not just a few selected edited ones. I did appreciate that, and I appreciated that she was able to send us about 15-20 edited ones quickly to show them on a slideshow at our family reception 12 days later. But unfortunately after that I had to email and text multiple times before getting a response. Her contract says the photos will be mailed on a USB drive within 2 months, but it was well into month 4 that I had to continue to email/text/etc. almost weekly before we finally received our photos. That was disappointing. We also asked (and paid for) an assistant to come along and video the wedding for us on Facebook Live for our family to see back home. She was able to provide that and our family members were so happy to be able to watch! She had said the video would also be on the USB drive so we would have an actual copy and not rely on FB, but unfortunately that was not on the USB she sent so we don't have that.

  Jennifer was pleasant to work with, and for our small outdoor destination wedding, we just wanted a few pictures and she was able to provide photos within our budget. She had nice suggestions for poses, and we were happy with the photos. She provided all of the photos, not just a few selected edited ones. I did appreciate that, and I appreciated that she was able to send us about 15-20 edited ones quickly to show them on a slideshow at our family reception 12 days later. But unfortunately after that I had to email and text multiple times before getting a response. Her contract says the photos will be mailed on a USB drive within 2 months, but it was well into month 4 that I had to continue to email/text/etc. almost weekly before we finally received our photos. That was disappointing. We also asked (and paid for) an assistant to come along and video the wedding for us on Facebook Live for our family to see back home. She was able to provide that and our family members were so happy to be able to watch! She had said the video would also be on the USB drive so we would have an actual copy and not rely on FB, but unfortunately that was not on the USB she sent so we don't have that.
• David Sent on 06/03/2018
  1 out of 5 rating

  1.0
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    1.0 out of 5 rating
    1.0
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    1.0 out of 5 rating
    1.0
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    1.0 out of 5 rating
    1.0
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    1.0 out of 5 rating
    1.0
  • Flexibility
    1.0 out of 5 rating
    1.0

  Scam! Ten months later, and we still have not received our pictures. We were told several times that the pictures were finished and were getting shipped out "next week." Every time we asked, they were pushed back another week, without any notice or explanation as to why. It has now been over a month with no response from the owner, who refuses to answer messages or phone calls. It seems that we won't even have our pictures in time for our one year anniversary.

  Scam! Ten months later, and we still have not received our pictures. We were told several times that the pictures were finished and were getting shipped out "next week." Every time we asked, they were pushed back another week, without any notice or explanation as to why. It has now been over a month with no response from the owner, who refuses to answer messages or phone calls. It seems that we won't even have our pictures in time for our one year anniversary.