Geno's Formal Affair Reviews
Geno's Formal Affair
Lexington, KY22 Reviews
Rated
4.7
out of 5.0
Recommended by 94% of couples
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Quality of service4.7 out of 5 rating4.7
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Average response time4.8 out of 5 rating4.8
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Professionalism4.7 out of 5 rating4.7
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Value4.5 out of 5 rating4.5
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Flexibility4.8 out of 5 rating4.8
Awards
22
1 User photo
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![Lydia]()
Lydia Married on 05/25/20195 out of 5 rating5.0-
Quality of service5.0 out of 5 rating5.0
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Responsiveness5.0 out of 5 rating5.0
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Professionalism5.0 out of 5 rating5.0
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Value5.0 out of 5 rating5.0
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Flexibility5.0 out of 5 rating5.0
Great selection and the nicest staff
Everything was so easy and smooth especially for our out of state wedding party individuals! -
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Abby Married on 07/21/20185 out of 5 rating5.0
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Quality of service5.0 out of 5 rating5.0
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Responsiveness5.0 out of 5 rating5.0
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Professionalism5.0 out of 5 rating5.0
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Value5.0 out of 5 rating5.0
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Flexibility5.0 out of 5 rating5.0
Geno's was a total life saver for our wedding! They were unbelievably accommodating. Staff is knowledgeable, professional, kind, and so helpful! We rented suits for our groomsmen, ties for ushers and ring bearers, and a suit for my dad. I also went back and purchased my wedding jewelry there, too! Great company! -
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Cassidy Married on 07/07/20185 out of 5 rating5.0
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Quality of service5.0 out of 5 rating5.0
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Responsiveness5.0 out of 5 rating5.0
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Professionalism5.0 out of 5 rating5.0
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Value5.0 out of 5 rating5.0
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Flexibility5.0 out of 5 rating5.0
Great service and great suits! -
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Asia Married on 05/19/20185 out of 5 rating5.0
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Quality of service5.0 out of 5 rating5.0
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Responsiveness5.0 out of 5 rating5.0
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Professionalism5.0 out of 5 rating5.0
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Value5.0 out of 5 rating5.0
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Flexibility5.0 out of 5 rating5.0
When I went to pick up all the men’s tux, one of the groomsmen got fitted at another location. Should be all at one store for pick up -
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Megan Married on 05/05/20185 out of 5 rating5.0
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Quality of service5.0 out of 5 rating5.0
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Responsiveness5.0 out of 5 rating5.0
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Professionalism5.0 out of 5 rating5.0
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Value5.0 out of 5 rating5.0
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Flexibility5.0 out of 5 rating5.0
Amazing! Couldn’t have found a better tux for my husband. -
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Kelly Married on 11/05/20175 out of 5 rating5.0
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Quality of service5.0 out of 5 rating5.0
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Responsiveness5.0 out of 5 rating5.0
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Professionalism5.0 out of 5 rating5.0
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Value5.0 out of 5 rating5.0
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Flexibility5.0 out of 5 rating5.0
Great service. Hunter was terrific. -
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Hannah Married on 10/07/20175 out of 5 rating5.0
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Quality of service5.0 out of 5 rating5.0
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Responsiveness5.0 out of 5 rating5.0
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Professionalism5.0 out of 5 rating5.0
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Value5.0 out of 5 rating5.0
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Flexibility5.0 out of 5 rating5.0
Geno's was the perfect choice for our wedding day attire! We ordered our bridesmaids dress and tuxedos through them. Our bridesmaids dresses fit perfectly! For our tuxedos they offered us a groom free preview where we could go in and select different styles to see which ones we wanted for our wedding. I would highly recommend Geno's to anyone! -
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Macy Married on 08/04/20175 out of 5 rating5.0
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Quality of service5.0 out of 5 rating5.0
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Responsiveness5.0 out of 5 rating5.0
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Professionalism5.0 out of 5 rating5.0
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Value5.0 out of 5 rating5.0
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Flexibility5.0 out of 5 rating5.0
Genos Went above and beyond for us! They worked with me easily over the phone to get changes made. Our suits were perfect on our wedding day! -
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Zach Married on 07/08/20175 out of 5 rating5.0
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Quality of service5.0 out of 5 rating5.0
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Responsiveness5.0 out of 5 rating5.0
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Professionalism5.0 out of 5 rating5.0
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Value5.0 out of 5 rating5.0
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Flexibility5.0 out of 5 rating5.0
I used Geno's Formal Affair, primarily the Southland Drive Store in Lexington KY with Carrie as my contact person for my recent wedding. They provided our tuxedo rentals for the day. As the groom, I had a fantastic experience. Carrie was exceptionally helpful, preventing my already stressed bride from having to spend any more precious time worrying about groomsmen attire. They were accommodating, understanding of my inability to make decisions, and had everything ready to go several days before our wedding. Several of us had small complaints which were immediately corrected without hassle. Would absolutely recommend them to anyone looking for wedding party tuxedo rental. -
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Allen Married on 06/24/20175 out of 5 rating5.0
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Quality of service5.0 out of 5 rating5.0
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Responsiveness5.0 out of 5 rating5.0
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Professionalism5.0 out of 5 rating5.0
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Value5.0 out of 5 rating5.0
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Flexibility5.0 out of 5 rating5.0
Overall amazing and friendly workers. Was laughing at us because we was acting silly. They helped me pick out a different tie and my groomsmen suspenders -
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Selena Married on 05/13/20175 out of 5 rating5.0
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Quality of service5.0 out of 5 rating5.0
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Responsiveness5.0 out of 5 rating5.0
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Professionalism5.0 out of 5 rating5.0
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Value5.0 out of 5 rating5.0
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Flexibility5.0 out of 5 rating5.0
We used Genos on Southland Drive in Lexington, KY to outfit our grooms party for our wedding. Ms. Carrie Thomas did an amazing job. They were affordable, personable, and the tuxedos were great quality. We looked into Macy's and Men's Wearhouse and Genos was significantly better in all aspects. -
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User2909632 2+ years ago5 out of 5 rating5.0-
Quality of service5.0 out of 5 rating5.0
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Responsiveness5.0 out of 5 rating5.0
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Professionalism5.0 out of 5 rating5.0
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Value5.0 out of 5 rating5.0
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Flexibility5.0 out of 5 rating5.0
Great customer service and beautiful suits. All of the groomsmen and my groom looked very handsome the day of the wedding! -
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Katie Married on 09/03/20165 out of 5 rating5.0
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Quality of service5.0 out of 5 rating5.0
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Responsiveness5.0 out of 5 rating5.0
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Professionalism5.0 out of 5 rating5.0
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Value5.0 out of 5 rating5.0
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Flexibility5.0 out of 5 rating5.0
HIGHLY RECOMMEND/EXCEPTIONAL SERVICE!!! We recently went through Geno's Formal Affair for all of our wedding party's attire. The tuxes were of HIGH QUALITY and looked fantastic on all of the groomsmen, who ranged in size. Our wedding party were spread out in several stated, but Geno's made ordering both the groomsmen and bridesmaids attire a breeze. Their customer service truly exceeded our expectations in every way possible. We will certainly be recommending them to our family and friends, as well as using them in the future for formal attire needs. -
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Christina Married on 06/25/20165 out of 5 rating5.0
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Quality of service5.0 out of 5 rating5.0
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Responsiveness5.0 out of 5 rating5.0
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Professionalism5.0 out of 5 rating5.0
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Value5.0 out of 5 rating5.0
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Flexibility5.0 out of 5 rating5.0
I had all my grooms friends and my dad go there to get their tuxs their and I was extremely impressed how they were so easy to work with. I thought it was going to be extremely stressful it was not even a little they had tuxs sent over that I wanted to just see from other locations and that really impressed me how above and beyond they went to make sure we had exactly what we wanted all the way down to the socks! -
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Shelli Married on 07/26/20085 out of 5 rating5.0
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Quality of service5.0 out of 5 rating5.0
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Responsiveness5.0 out of 5 rating5.0
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Professionalism5.0 out of 5 rating5.0
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Value5.0 out of 5 rating5.0
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Flexibility5.0 out of 5 rating5.0
The tuxes looked great and fit well! They offered great deals, so the groom's tux was free and the others were reasonably piced (some were discounted even more!). Geno's has several locations in Lexington that made it easy for the men to get fitted. For out of towners, they provided a convenient post card that the men could take to any men's tuxedo shop to record their measurments and then mail in.
I also used Geno's to order bridesmaids dresses. (They carry many of the major designers.) They even gave the bridesmaids a discount on the dresses since we ordered the tuxes there! It was easy to match the colors of the tux vests and the bridesmaids dresses since the swatches were there in one store. The staff was very helpful, too! -
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Kayla-Noel Married on 06/24/20174.8 out of 5 rating4.8
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Quality of service5.0 out of 5 rating5.0
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Responsiveness5.0 out of 5 rating5.0
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Professionalism5.0 out of 5 rating5.0
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Value4.0 out of 5 rating4.0
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Flexibility5.0 out of 5 rating5.0
Our tuxedos for our groomsmen were a little more expensive than expected, even with some money off from spinning a wheel at the bridal show.
We had some big and tall guys in our party and we were sent to the warehouse to find jackets for them. Great!! -
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Desiree Married on 06/10/20174.6 out of 5 rating4.6
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Quality of service5.0 out of 5 rating5.0
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Responsiveness5.0 out of 5 rating5.0
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Professionalism5.0 out of 5 rating5.0
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Value3.0 out of 5 rating3.0
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Flexibility5.0 out of 5 rating5.0
Great customer service and very flexible pick up and went above and beyond to get sizing for wedding day -
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User1873911 2+ years ago4.6 out of 5 rating4.6-
Quality of service5.0 out of 5 rating5.0
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Responsiveness5.0 out of 5 rating5.0
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Professionalism5.0 out of 5 rating5.0
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Value3.0 out of 5 rating3.0
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Flexibility5.0 out of 5 rating5.0
We rented the guys ties and vests from Genos on Southland Drive. They were so helpful and patient with picking out colors with us. When we needed to make changes just a few days before the wedding, they took care of it without any worries. They were great to work! -
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Kaytee Married on 09/22/20114.6 out of 5 rating4.6
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Quality of service4.0 out of 5 rating4.0
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Responsiveness5.0 out of 5 rating5.0
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Professionalism4.0 out of 5 rating4.0
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Value5.0 out of 5 rating5.0
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Flexibility5.0 out of 5 rating5.0
If you decide to go with Geno's, make sure you go to the bridal fairs beforehand and get coupons from them. -
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Leslie Married on 06/30/20184.5 out of 5 rating4.5
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Quality of service4.5 out of 5 rating4.5
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Responsiveness4.5 out of 5 rating4.5
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Professionalism4.5 out of 5 rating4.5
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Value4.5 out of 5 rating4.5
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Flexibility4.5 out of 5 rating4.5
Geno's was wonderful for the suits we used in our wedding. They were very helpful and accommodating with some of our party being from out of town and for those who had never bought a suit before. I would highly recommend and they are local. -
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Samantha Married on 10/17/20153.3 out of 5 rating3.3
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Quality of service3.5 out of 5 rating3.5
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Responsiveness3.0 out of 5 rating3.0
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Professionalism2.0 out of 5 rating2.0
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Value3.0 out of 5 rating3.0
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Flexibility5.0 out of 5 rating5.0
We were looking for vests and matching bow ties. The vests were going to be cheaper if we purchased them, however there was no guarantee that there would be enough to match all the groomsmen and groom in the appropriate sizes. To rent was much more expensive. -
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David A. Married on 07/09/20201.6 out of 5 rating1.6
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Quality of service1.0 out of 5 rating1.0
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Responsiveness2.0 out of 5 rating2.0
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Professionalism2.0 out of 5 rating2.0
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Value2.0 out of 5 rating2.0
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Flexibility1.0 out of 5 rating1.0
Poor Service / Sloppy with details
My Tux was way too small, 5 inches too short in the leg, waist too small and coat sleeve came halfway between my elbow and wrist. I went back to get altered and the store was closed so i had to wear a personal suite as father of the groom. Upon returning it i asked for a refund and they refused, making excuses and telling me they were friends with other people in the wedding party and wouldn't want this to come between their friendship (had nothing to do with my situation). The owner refused to give a refund saying they were low on workers and that he wasn't given a chance to fix it. It was obvious they didn't use the measurements taken and very sloppily handled. Other Tux's in the party didn't fit as well. They also have 2 sets of store hours posted so make sure and don't mistaken one for the other. I will not be going back. -
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