Genesis Master of Events Reviews
Reviews
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![Christine]()
Christine Sent on 07/13/2018Victoria, Kevin, and their staff did an AMAZING job! This was our first time working with them. They were very professional, creative, and a pleasure to work with! We welcome them back and looking forward to future event with them! -
![Jamieleigh12]()
Jamie Sent on 12/15/2011Victoria & her staff are amazing! We would not have been able to pull off our wedding without them, not to mention the THOUSANDS of dollars they saved us. They MORE than paid for their services....
My husband and I were both in our senior year of college, working full time, and had half our family on the east coast, and half our family an hour away. Needless to say, without Victoria & the rest of her team, I would have been a stress ball doing everything on my own. Our wedding was entirely perfect! I remember her saying that if anything even went wrong I would never know... and that statement stands true! (Other than the a/c going out. Kinda hard to keep that under-wraps when the whole room was feeling the heat.) But even with that, they took care of it quickly, so I wouldn't have to. In fact, that just made the night so much more fun! Our guests were having the time of their life. To this day they STILL rave about it being the best wedding they ever went to - from the ceremony & vows, to the decor, professionalism, DJ, entertainment, venue & food! Victoria & Genesis helped give us our dream wedding. We will be forever thankful. No matter how small your budget - DO NOT PLAN YOUR WEDDING WITHOUT GENESIS! (I gave you a fair warning :o) hehe ) -
![Cuddles]()
Rosemary Sent on 06/03/2011It was a pleasure to work with Victoria. She took my idea's and help me finish planning my day. I WOULDN'T have had the wedding I did with out her and her team. I thought I was just hiring a wedding planner but what I got also was two new friends. -
![Lisa]()
Lisa Sent on 03/20/2012Our wedding turned out beautiful! She made our lives so much easier through the whole process. Her and Kevin are just great and I would recommend a wedding planner to anyone because i did not stress out about one thing on the wedding day. Also my budget was $10,000 but I received about $20,000 in value. The only thing was her responsiveness, but she was going through a move while planning our wedding so it was hard for us to get into contact with her sometimes. -
![Gustavo]()
Gustavo Sent on 11/22/2019100% honest review
In the beginning we had a great partnership and my wife and I were ecstatic to work with Victoria genesis master of events. She was the Knots top wedding coordinator for the past few years so we couldn’t wait. We hired her very early on in the process one year and a half to be exact because we wanted to be stress free and we wanted things to be taken care of which she seemed like she would do that for us. However during that year and a half little did we know that nothing would really be getting taken care of . In our meetings with her she would constantly assure us that things were fine however we saw no real result of things being “taken care of” no venues were booked there was no money being put down to any vendor . My wife and I were the ones who were making the phone calls to ask for prices , setting up meetings with vendors we wanted and so much more we were doing . This was the reason we hired a wedding coordinator was to handle these things for us . The meetings after a while seemed to be pointless . We found out no information about our wedding from the meetings we would have with her . She was Also never able to give us an exact quote or even an estimate of how much our decor would be which she was also in charge of. It was extremely hard to get ahold of her . She would take days to respond to texts, phone calls , and emails. Finally when we did get a price from her for her decor ONLY she quoted us $22,000. Which we at the time did not know any better and did not know that her decor prices were extremely over priced . The decor we had picked out was decent it was not top of the line it did not look like it was 22,000 worth . We had to take many many things out of our wedding that we had originally dreamed of having and it was beginning to not feel like the wedding we wanted . We began to question what she had exactly done for us this past year and a half as far as “planning “ and taking care of things for us. Our wedding is only 5 months away and she has only made two deposits with the money we had been giving her . We had been giving Victoria thousands to hold for us and distribute our money to the proper vendors and only a few hundred had been distributed . Mind you we are 5 months away from our wedding . As we began to get suspicious of her pricing and intentions for our wedding we decided to look around and get other decor pricing . We found an amazing lady in Sanger Ca who would give us everything we wanted for about $14,000 LESS. How is that possible that she was going to charge us $22,000 for decor not including food, not including her planning services , etc. just $22,000 for decor . Yet we looked around and added everything we originally wanted and dreamed of and found it all for $8,000? It seemed to us that we were buying her decor for her and not renting it . I had also made it crystal clear in the beginning that I did not want a church wedding . And come to find out later that Victoria put a $500 deposit of our money down for a church for our wedding .... I was mind blown. No one ever told her to do that we did NOT GIVE HER PERMISSION TO PUT A deposit down with our money for a church . she clearly was not listening to our needs and wants and doing what she felt was best for us . We did in the end up parting ways with her and got all of the money back we had been giving to her besides the $3500 we owed her she kept that which we also felt was wrong considering she did not do one bit of the planning . We are now 5 months away from our wedding and are now scrambling to do all of the things victoria said she would “take care” of . She really tried to take advantage of us by charging us $14,00 more than what she should have. She is unreliable and unprofessional . She did things with our money we DID NOT approve of . I would recommend you run as far away as possible from her and her company if you want your wedding to be a success . Do not let her fool you . I’m not Writing to bash her but to speak the truth. And to the people with good experiences I’m happy and glad you never went through this. I also emailed and texted Victoria twice in the end of all to let her know we no longer will be going with her which I got a text days later that she needed time to gather her “feelings” I really wish I never have met Victoria all this has caused me so much stress. If you want to risk it and go with her then be my guest but as someone who lost out on $3,500 for absolutely nothing. DONT DO IT. I will not read the reply back from Victoria IF she ever does because I don’t care to hear what she has to say. I know the truth I know what happened and nothing she says can justify what she did. I have texted AND emailed Victoria 3 different times dating 11/6/19, 11/13/19 and 11/20/19 to let her know that we no longer will be going with her and requesting even a partial of our money back because we believe WE did all the planning all the vendors we contacted all the meetings we set up. Victoria booked one wrong church we never agreed too and set up meetings that were pointless. I have screenshots of texts with no replies. Don’t be fooled by this company. Stay far away! -
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![User992858]()
User992858 Sent on 10/28/2012We were very disappointed with our service. We were not provided many of the services we thought we would be. Planner did not know the right amount the DJ charged and told us there were two set up fees, one for the ceremony and one for the reception so we hired violinists for the ceremony. The DJ said that they never charge for two set ups at our venue and that they have a discounted rate for our venue...none of which our planner knew. On the actual day I had to call her to see if she was even at the wedding. She did not provide a timeline to my wedding party as dictated in the services provided. She did not provide midnight snack pack and allowed the wedding planner of the venue to do all of the work. We were not followed to pictures and were not given "5 minute" warnings from our planner. Instead, the planner at Wolf Lakes had to find us to head to the reception. I would like go save future brides a lot of stress and money, please steer clear of Genesis Master of Events. I feel cheated out of money and that having a wedding planner created more stress. With that being said, Wolf Lakes was fantastic!!!
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