Gem Printing Company Reviews
Reviews
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4.8 out of 5 rating
4.8
Excellent
39 reviews
Recommended by 95% of couples
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Quality of service 4.8 out of 5 rating4.8
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Average response time 4.8 out of 5 rating4.8
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Professionalism 4.8 out of 5 rating4.8
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Value 4.8 out of 5 rating4.8
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Flexibility 4.7 out of 5 rating4.7
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Shanna Sent on 08/10/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great Experience
I did my Save the Dates and Wedding Invitations with Gem, they both came out beautifully done and fast! The team at Gem was very helpful and friendly. I will be going back to them in the future. -
Quality of service
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Mary Sent on 01/03/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great service and quality
The staff at GEM printing helped us pick out our design for our wedding invitations, as well as the reception RSVP cards. They were very professional and all was ready timely and in order. We were very pleased. -
Quality of service
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Alexa Sent on 06/10/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely amazing to work with
My fiancé and I walked in and Ellen was the associate that helped us. Though we haven’t purchased anything yet, she pulled out every book possible and showed us exactly what we wanted. We received our quotes (priced fairly) and left with a good impression. When our wedding date gets closer (Sept 2021), we will order our Save the Dates and Invitations through GEM. -
Quality of service
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Lana Sent on 02/20/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Invitations and more
Gem Printing makes it a personal visit. They take you through everything so your invitations are perfect. We also were able to purchase other wedding items needed such as the garter, toasting glasses and cake knives. Made our preparing so much easier. Thankyou -
Quality of service
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Sarah Sent on 12/08/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great Company
We used Gem for several of our paper/stationary/invitation needs during wedding planning. They were always very kind and courteous, and they were great at making sure out needs were met. The prices were reasonable, and the product was beautiful. I highly recommend them! -
Quality of service
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Gina Sent on 06/30/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The staff is very friendly and patient as I visited multiple times to look at invitations. They have a large assortment to choose from. They are also very knowledgeable about invitation wording and etiquette. I am extremely satisfied I chose them as my vendor. -
Quality of service
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Ashley Sent on 06/25/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
They had exactly what I was looking for. I had a small issue with my invitations when I received them but they were quick to fix it. I would recommend them to everyone! -
Quality of service
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Lacey Sent on 12/21/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We were so pleased we used Gem for our invitations. They were beautiful, done in a decent time frame and they walked us through each option patiently. Highly recommend! -
Quality of service
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Hailey Sent on 10/21/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful Invitations!! Received so many compliments! Half the price of other places(as I checked)! Wonderful help! My daughter was so picky about the font and Ellen was extremely patient, continuing to show me more and more! We forgot to order cake napkins and they had them perfect with their initials and a wreath and had them in ONE DAY! Highly recommend! Thank you Ellen and all the wonderful people at Gem's ! -
Quality of service
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Miranda Sent on 09/20/20165 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I was so impressed with how helpful the staff was! They were so knowledgable and helped me with my Save the Dates. They were printed and ready for pickup the next day!!! I will definitely be going back for my invitations! -
Quality of service
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Brittany Sent on 08/23/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My invitations came in on time and exactly as I ordered them. -
Quality of service
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Jenn Sent on 07/12/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The folks at Gem Printing are very professional and helpful. What's great about them is that they are one of the only vendors in the New Orleans area who do their printing in-house, which means they can offer higher quality products at a lower price and get them to you quicker. -
Quality of service
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Kayla Sent on 04/05/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We ordered favor cups through gem. The service was fast and affordable! The cups came out great! -
Quality of service
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Robin Sent on 09/24/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My BEAUTIFUL engraved invitations are perfection. Endless options for any budget. 30-day turnaround for engraved invites, less for others.
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Quality of service
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Elizabeth Sent on 09/17/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Gem Printing is the BEST place to find your invitations and other wedding related things! Melissa was a great help and even stayed let so that my fiance and I could finish looking at invitations. Everything was done quickly, efficiently,and professionally. I would recommend anyone with any printing needs to go see them! -
Quality of service
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Harold Sent on 07/14/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Gem Printing is excellent, especially if you have something printed at the last minute. They have such a great selection of invitations, and were able to get them in overnight. They also have a wide assortment of items, such as favors, flutes, and anything you may have forgotten about for your wedding. -
Quality of service
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User1407362 Sent on 04/04/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Gem Printing was awesome to work with for wedding invitations. They have a huge selection of invitations in the store, so you can actually see and touch what you are ordering. (There is also a big variety of wedding and party supplies.). The staff is very thorough with wording choice and spelling. They provide the option for emailed proofs. Everything is done in a very timely manner. Each person I talked to was kind and helpful. I would definitely recommend this company for wedding invitations. -
Quality of service
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John Sent on 03/16/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
There is nowhere else I would go for invitations! Great value and service. Melissa was amazing - both patient and attentive. Always felt like her only customer. -
Quality of service
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User859424 Sent on 07/10/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Gem Printing is best place for quality and value in the city of New Orleans. -
Quality of service
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Cheerie Sent on 03/26/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My invitations, has been the conversation piece every since they went out to my guest, everybody loves the quality of the invitations, the wording that me an my husband put on our invitation, and the idea of the invitations. -
Quality of service
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Brittany Sent on 11/28/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We had a large order and a very specific order as well with names and titles and stationary. Gem did a great job making sure everything was perfect. We had to get the proofs changed a couple of times before we got everything printed, but they took the time to fix the mistakes and work with us. Our entire order was ready in less than 2 weeks, and my invitations looked amazing! -
Quality of service
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Aurora Sent on 11/22/20115 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
GEM printing is wonderful! My invitations were beautiful and affordable! -
Quality of service
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Kayla Sent on 12/28/20105 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We ordered our invitations and cake topper from Gem Printing in Metairie, La. We didn't have a singe problem with them. The invites and topper came in on the exact days they said they would (cake topper was from seperate company so it came in on a different day than the invites). The staff was so helpful and kind and let us made payments on our order since we didn't have everything the day that we ordered. Both the invitations and the topper (monogram letters) came out beautiful! -
Quality of service
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Whitney Sent on 05/13/20105 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
GEM Printing has a great selection of invitations, thank you cards, second line handkerchiefs, favors, and everything else you can imagine! They have great prices to go along with their great products and great service! -
Quality of service
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Tina Sent on 11/06/20085 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Very knowledgable staff. Worked with my every need!!! -
Quality of service
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Erika Sent on 05/15/20085 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfect,local company, not much more to say. Lots of things to choose from, great! -
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Rachel Sent on 01/25/20085 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Everything was great, my invitations only took about a week and a half. They were so gorgeous and very reasonably priced. -
Quality of service
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Nicole Sent on 12/01/20114.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely amazing service! They took hours to work with us to create our own invitations. Ours were unique, not one you just pick off the wall & their help & suggestions were great! Definitely worth the 1 hour drive from where we live. Also they offer so much more than just invitations, pretty much anything you need for your wedding. -
Quality of service
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Claire Sent on 12/15/20104.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had used them before, and they give an excellent quality product with the best value. We had party cups as favors printed from them and hankerchiefs for our second line. I lived far away and they worked with me promptly over email to get things right. -
Quality of service
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Rachael Sent on 10/10/20114.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4.5 out of 5 rating4.5
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Value 5 out of 5 rating5.0
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Flexibility 4.5 out of 5 rating4.5
They were great, I was only ordering matchbooks with my husband and I's initials for little favors for our wedding guests. They came in on time and they looked great. They were done in like three days. They were cheap too! -
Quality of service
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User842526 Sent on 06/26/20124.7 out of 5 rating4.7
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Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
When I first went to GEM, I found the perfect invitations, but I only saw it in the "one-day service" they offer, and the print wasn't "raised." When I went back, I found a similar invitation (this had raised print), but I wanted it to look more like the other (which had a fleur de lis). I showed the salesgirl and she told me it was the same exact invitation, but the other took 7-10 days and I could add a fleur de lis to it. I was SO happy they were able to design it the way I wanted. They have been in the business a very long time; my grandma had them make her invitations 50+ years ago. They have i down to a science. It was a bit more than I planned to spend, but it was ultimately worth every penny! -
Quality of service
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Lazealtrice Sent on 07/30/20084.6 out of 5 rating4.6
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Quality of service 3 out of 5 rating3.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I notice that the ink rubbed completely off when I used them in the dishwasher, but they were still GREAT cups to put our candy in that was wrapped in tulle. You can't beat the price for this cup. I keep one in my office. Plus their personalized! Wonderful quality. -
Quality of service
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Meghan Sent on 06/12/20084.6 out of 5 rating4.6
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 3 out of 5 rating3.0
I ordered my wedding invitations, thank you notes, and wedding favors from GEM. I truly appreciated all of the workers' knowledge of their products, as well as their professionalism. Each person I dealt with at GEM was able to offer me assistance in both a timely and appropriate manner. Everything turned out great-- I loved my invitations and thank you notes. I also really liked my wedding favors (matchbooks in both red and black). The red matchbooks were not exactly the color I had originally had in mind, and I was at first a little disappointed, but they ended up looking fine (and of course no one else thought anything of it). I would definitely give GEM my business again when it comes time to order more thank you notes or any other printing product. -
Quality of service
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Michelle Sent on 04/22/20084.6 out of 5 rating4.6
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
Everything was very simple and went very smoothly. This family run business is great at what they do and very professional. -
Quality of service
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Alaina Sent on 01/01/20124.4 out of 5 rating4.4
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 3 out of 5 rating3.0
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Flexibility 5 out of 5 rating5.0
Great selection. Easy to work with. -
Quality of service
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User1472532 Sent on 12/14/20134.3 out of 5 rating4.3
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Quality of service 4.5 out of 5 rating4.5
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Average response time 5 out of 5 rating5.0
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Professionalism 4 out of 5 rating4.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
The staff at Gem's is great...they take pride in making sure you get the right thing the first time. -
Quality of service
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Joli Sent on 10/01/20084.2 out of 5 rating4.2
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Quality of service 4.5 out of 5 rating4.5
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Average response time 4.5 out of 5 rating4.5
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Professionalism 4.5 out of 5 rating4.5
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Value 4 out of 5 rating4.0
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Flexibility 3.5 out of 5 rating3.5
They are always pretty busy, but have a large selections of invitations to choose from. Also, you can pretty get everything you need in this one place -
Quality of service
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Rebecca Sent on 12/02/20073.8 out of 5 rating3.8
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Quality of service 4 out of 5 rating4.0
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Average response time 4 out of 5 rating4.0
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Professionalism 3.5 out of 5 rating3.5
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Value 4 out of 5 rating4.0
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Flexibility 3.5 out of 5 rating3.5
very adquate service. nothing great but overall good -
Quality of service
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Ashley Sent on 09/20/20141.1 out of 5 rating1.1
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Quality of service 0.5 out of 5 rating0.5
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 2 out of 5 rating2.0
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Flexibility 1 out of 5 rating1.0
Gems was awful! We ordered our save the dates from Gems and was told they would arrive in 14-18 days. On day 20 I called, and it turns out that they put a picture of a Chinese symbol where the picture of us was supposed to go. I did not receive an apology and was just told that the new ones would come in in about a week. A week later, I got a call from the manager informing me that the save the dates came in but AGAIN they came in with the Chinese symbol. It was incredibly frustrating! When we went to finally pick them up, the manager was not at all apologetic. He said "accidents happen here all the time and it is what it is." While I understand that accidents happen, it happened twice, no one bothered to call me when it happened the first time to let me know they would be delayed, and we never once received an apology.
DON'T GO THERE! -
Quality of service
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