Gather Design Company Reviews
Reviews
4.8 out of 5 rating
4.8 out of 5 rating
12 Reviews
95% recommend it
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![Kyle]()
Kyle M. Sent on 09/16/2019Do not go anywhere else!
Amy is a true artist! I am so thankful I found her! Not only did she give me great recommendations for other vendors (she helped me find my wonderful wedding planner) but she put together the most beautiful floral arrangements! We loved her so much that my sister used her for her baby shower. -
Leah S. Sent on 01/24/2019
The Most Beautiful Floral Design & Wedding Design
Working with Amy was one of the biggest highlights of my wedding planning experience. During our first meeting I shared with her all of my ideas & inspo pics (which were all over the place) and she took what I said and came up with so many amazing ideas for me and was able to pull together a design that fit everything I had described. She is SOO creative, kind, and hard working. She truly comes up with the most gorgeous floral designs and goes above and beyond to make your day special and beautiful. -
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Camille L. Sent on 01/13/2019
Amy is amazing!
Amy is a SPECTACULAR floral designer! Amy did the flowers for my wedding in California. She was great from the beginning to the end. I knew I wanted pink and peonies but I did not have a complete vision. She walked me through the floral design process step by step and provided me with great insights. At my wedding, her designs exceeded my expectations. Everything she did from the ceremony to the reception was incredible. The bouquet she made was gorgeous and was like nothing I had ever seen before. She also constructed an amazing crescent moon floral structure for my new last name (Luna)! In short, she is incredible. -
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User2581637 Sent on 04/19/2016Amy is an incredibly talented designer and florist. This is my second opportunity to work with her (not just weddings). She made a beautiful traditional northwest garland. -
![Cissy]()
Cissy X. Sent on 04/30/2021Talented Florist, but worst communicator
I’m writing this review as a closure to my dealings with Amy, owner of Gather Design. It’s a long story that spun for almost a two-year period. The key takeaway is: while Amy is certainly a talented florist (her past recognition said enough, and was the key reason I hired Amy as my florist), her communication and customer service is a disaster that has caused so much unnecessary stress and pain in my wedding planning. My biggest takeaway from wedding planning is: do not get fixated on vendor’s portfolios, focus on whether vendors are the type of people you want to work with, and whether they care about their customers. OK, there’s my story:
I got engaged in Feb 2019 and the wedding was planned for June. I hired Amy as my florist because her past works aligned with my wedding vision the most. I never met Amy in person but had a phone call with her before signing the contract. She sounded nice and professional on the call, no red flag. We signed in Apr 2019 and I paid a $2,100 non-refundable deposit
Since Apr, we had a few short Email communications. Amy was responsive. The first sign of problem emerged in Sep/Oct of 2019. I had a small event in Sep and bought a $275 bouquet from Amy (separate from the wedding arrangement). The flowers withered faster than I thought, so I wrote Amy an Email. I was very nice in the Email and just wanted to ask for advice on how to avoid a similar thing from happening on my bridal bouquet the next year. I sent the Email on Sep 15 and followed up again on Sep 20. No response. In the meantime, I continued to see Amy posting Ins stories and posts. I become a bit anxious about the long period of no-response. I started calling & texting. The phone was on but would ring until voice mail. No text response neither. Two weeks passed by, still nothing, I became really panicked. Was she mad at me because I had criticism to her bouquet? Was this personal? Why would she continue to have ins activities while ignoring my reach outs? Will she be difficult to reach when it’s closer to my wedding day? What would I do if that happens? Those were some of the thoughts that went through my mind, causing a lot of stress and worry. Finally, after 18 days, on Oct 2 Amy responded to my Email saying she had a few weeks off. I responded nicely but pressed she could have sent me a text saying that she’s off and would have saved me from all those worries. She then responded she set up an Email auto-response. I never got it from any of my Emails. Besides, based on my text, she should be able to tell I did not get that auto-response (if it’s really set up as she said), but she still chose to stay ultra-silent for 18 straight days while having ins activities on the side. It was not a good experience to be treated like this. While I was relieved Amy eventually got back in touch, the 18-day episode gave me a bad feeling toward working with Amy….I only hoped my wedding would go without a glitch
My wishes were not heard…of course, it was not because of Amy but a bigger problem - Covid. It became apparent to us in March that our June 2020 wedding was not going to happen. Amy was pretty gracious when we asked for a reschedule. June moved to late Aug. By July, we knew late Aug was not happening either. Given the huge uncertainty of Covid in the summer of 2020, we could not decide on another day. Like many other couples, we started reaching out to vendors to discuss the situation. Amy was responsive at first, proposing to move it to another date by Aug of the next year. That Email was sent in mid-July 2020. I followed up with a long, personal Email asking whether we could either extend that one-year re-schedule limit to a longer period (in case we have to prioritize family planning) or negotiate some settlement on the deposit. No respond….As time went on, I realized Amy fall back to her no-response pattern….Only this time, it has lasted until the time I’m writing this review. Yes, from July 2020 to the end of Apr 2021, 10 months, despite multiple reach outs from Email, text, calls, ins, Amy would not return me a single word. During the first 2 months (circa Jul -Sep 2020), she would still post on ins, mostly daily videos of her children. This made me quite mad, to be honest...I was pleading with her to have a conversation while she’s posting daily video stories. Then she went silent on ins too. In Oct 2020, all of a sudden, she had activities on ins again (ins become my only way of knowing what’s going on with Amy). This time she’s working on a wedding. It’s a beautiful wedding and she posted 20+ ins stories detailing how she designed the aisle flowers. I thought maybe she’s back on so I reached out on Ins and other means too. Nothing. And that nothingness continued. I stopped reaching to her in Nov 2020. I didn’t see any point in trying to reach her. Her ins went completely dark following that Oct wedding too.
So this is my story with Amy. To this point, I don’t think there’s any chance she’ll come back to discuss with me about reschedules or settlement on the $2K deposit. I’d say the emotional pain and stress she has inflicted along the way through her silent wall was much more than the monetary loss. I get it’s COVID, wedding vendors were hit hard. But at least everyone except Amy was willing to talk. By now, I have either forge or settled despites with all other wedding vendors. I was really moved by the grace and honesty of many vendors during the COVID crisis. In return, I’ve also shown my grace to vendors as long as there’s an open dialogue. I would never understand why Amy treated me the way she has done. It’ll remain a puzzle to me. But the passage of time has brought peace, and I decide to let it go. I wish I had known Amy’s communication issue before I hired her. Thus I’m writing this review here. Hope all brides have their dream wedding and smooth planning.
Attached are few screenshots of my attempted reach out to Amy. Some during the 18-day episode in 2019, some following her ongoing silence since July 2020.
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