Gateway Limousine Reviews

Reviews

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Quality of service 4.9 out of 5 rating
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Average response time 4.9 out of 5 rating
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Professionalism 4.9 out of 5 rating
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Value 4.8 out of 5 rating
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Flexibility 4.9 out of 5 rating
Awards















19 User photos





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Andrea Married on 09/03/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Magic carpet ride with the Genie
We just got married yesterday and we used Gateway Limo for a few short trips from hotel to venue. Gene (our personal genie for the day haha) was an ABSOLUTE pleasure to work with. Not only was he fun and engaging, he also had chilled champagne for us to enjoy on our short ride there. Would absolutely recommend them to anyone and would hire again! Thank you!Gateway Limousine's reply:
Hi Andrea & William,
Let me first wish you both congratulations on your marriage. We get a lot of compliments on Gene but a personal genie is a first LOL.
We are so happy to have been part of your wedding day and have made such a great impression, and thank you so much for your five star review.
Wishing you both all the best as you begin the next chapter of life together.
Mark D -
Quality of service
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Megan B. Married on 06/17/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Efficient, helpful, and perfect for what we needed
Gateway limo worked with us to make sure that we ordered exactly what we needed, when we needed it to ensure everyone got to and from our wedding! We had guests with children in need of car seats and they had recommendations for how to go about doing that. The busses were timely and the drivers worked with use to make sure everyone who needed the bus was able to get a ride.Gateway Limousine's reply:
Hi Megan,
Thank you for choosing Gateway for your wedding transportation.
We are thrilled that we were able to help you plan your day, and even more thrilled that all went flawlessly
Thanks again, and we hope we can be of service in the future.
Yours truly
Mark D -
Quality of service
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Marisa M. Married on 06/16/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Absolutely perfect and great customer service
Gateway limousine went above and beyond from the moment i initially called to inquire to the day of the wedding! They are super friendly, e-mails back in 2 seconds and super flexible with any changes I had to make. AND most important got my guests too and from our wedding on time and safely! 10/10 would recommend!!Gateway Limousine's reply:
Hi Marisa,
Congratulations on your recent wedding and thank you so much for choosing Gateway for your your transportation. We strive to be responsive and reliable. We are thrilled that your wedding transportation was flawless.
Thanks again and we wish you all the best going forward.
Yours truly
Mark D
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Quality of service
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Shaela S. Married on 06/16/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wedding 6.16.23
Another great company to work with for our wedding! They arrived well ahead of time to ensure everything would be perfect and our drivers were both so sweet. The limos were luxurious- we were happy to have aux ability with champagne and water on ice!Gateway Limousine's reply:
Hi Shaela,
We are thrilled that we earned your trust and five star review. We wish both you and JD all the best.
Thank you so much for choosing our company and sharing your experience.
Yours truly
Mark D -
Quality of service
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Jennifer W. Married on 11/05/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Excellent Company and Service
I HIGHLY recommend this company. They are extremely accommodating and were amazing to work with. A BIG shout out to Joe who really went above and beyond to help me during a very stressful time. THANKS JOE!Gateway Limousine's reply:
Hi Jennifer,
Thank you so much for your five star review, it was a pleasure working with you.
Yours truly.
Mark D -
Quality of service
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Breanna R. Married on 10/21/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great to work with.
Great to work with. We rented a small bus and had multiple trips throughout the day and night and everything was on time and we had no issues. Even brought some guests back when they needed to in the middle of the wedding. Driver was dressed so well and very professional. The bus was very clean and so comfortable. The front seat was perfect for the bride. Highly recommend.-
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+ 2photos
Gateway Limousine's reply:
Hi Breanna,
Thank you so much for choosing Gateway to be a part of your wedding day. We are thrilled we were able to be your transportation vendor and so happy you enjoyed our services.
We hope we can be of service to you again when needed.
Yours truly
Mark D -
Quality of service
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Ashley I. Married on 10/02/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Look no further⠦
Just book with Gateway!
I researched EVERY limo/ transportation service in Connecticut- Gateway checked every box.
We had to change plans a few times- never a problem. From the dispatcher to the driver SUPERB attention. So calming on a busy wedding day.
Great price, fantastic service, safe driving, extra attentive to every detail.
Thank you, Gateway crew!
Gateway Limousine's reply:
Hi Ashley,
Thank you so much for choosing our company for your wedding and the awesome review. Your words are so rewarding to our staff as everyone here has a roll to help make such memorable experiences.
We hope we have the opportunity to be of service to you again in the future.
Yours truly
Mark D -
Quality of service
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Cayley P. Married on 09/03/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Utmost professionalism
Jennie is extremely professional and super responsive -- edited the quote for us in record time. Can't wait for the big day! -
Quality of service
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Steph Z. Married on 09/02/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
wedding party transportation
We hired Gateway Limo for our wedding party transportation this September and they were great to work with. We had the 25 passenger limo bus to transport our wedding party to and from the church and the venue, and it was the perfect space for us (a group of 22 people). Our driver was so nice and a pleasure to have as a part of our wedding day!Gateway Limousine's reply:
Hi Stephanie,
Thank you so much for sharing your experience and review with our company.
Your support of our company is much appreciated.
Yours truly
Mark D -
Quality of service
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Danielle Married on 09/01/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Best service for our wedding!
We utilized gateway limousine for our wedding in September. They were incredible to work with throughout our whole wedding planning process. The day of the wedding, they were on time, the limo was so clean and they transported the guests via shuttle on time to our ceremony as well. I truly can’t thank you all enough and will recommend you to everyone!Gateway Limousine's reply:
Hi Danielle,
Thanks again so much for choosing us as one of your trusted vendors for your wedding and sharing your experience with our customer. We truly appreciate your support -
Quality of service
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Alison M. Married on 06/04/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Excellent wedding transportation!
We recently used Gateway Limousine for our wedding transportation, utilizing coach buses to shuttle guests to and from the hotel and venue. Their customer service was fantastic, the buses were clean and the driving was excellent and very professional. We had a Covid wedding, but despite having to reschedule our wedding four times since 2020, the team at Gateway Limousine was extremely flexible and responsive. We are so happy we were able to work with them for our wedding transportation, and they did an excellent job!Gateway Limousine's reply:
Hi Allison,
As they say all good things come to those who wait. I know that your wedding date changed 3 times due to the pandemic, and I am sure you were more than ready for your big day. It has been our pleasure working with you to help make this happen and we are thrilled that your day went off without a hitch. Wishing you all the best going forward until we meet again.
Yours truly
Mark D -
Quality of service
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Roman K. Married on 05/07/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Father of the bride
After researching (4) companies for price and availability, the crew at Gateway Limousine proved to be the most accommodating, in both price and flexibility. From the booking with Jenny & Joe, to the the day’s event with Garrett & Tim, nothing but world class service from beginning to end. I would highly recommend using the services of Gateway Limousine.Gateway Limousine's reply:
Hi Roman ,
Thank you so much for choosing our company for Andrea and Jim's wedding. Garrett and Tim are great and we are so pleased that we were able to part of your daughter's wedding. I have shared your comments with them both and they both extend and extra thank you for your generosity.
We look forward to being of service to you and your family again whenever you may need us.
Sincerely
Mark D
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Quality of service
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Geoff C. Married on 02/18/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Gateway Limousine is award-winning for a reason!
We hired Gateway for my wife and I's wedding a few weeks back. Our driver Jason was on time, very professional, and helpful. We opted for the Lincoln MKS Sudan, which was an excellent choice outside of the conventional limousine. Jennie and Harib were very responsive and helpful the entire time while finalizing our contract . They made this whole process effortless; we were in good hands! Many thanks to the team at Gateway Limousine for helping us have the best day ever on our wedding! If there's ever a need for your services again in the future, we'll definitely hear from us again. All our best from the Croteau-Torres Family!Gateway Limousine's reply:
Hi Geoff,
Thanks so much for sharing your experience with our team. We are delighted that we were able to make the whole process seamless for you and Mariana. Our team wishes you all the best as you start this next chapter of your lives together.
Sincerely
Mark and the Gateway Team
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Quality of service
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Melissa Married on 10/22/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
My husband and I chose Gateway based on our reception venue's reccommendation. I am very glad we listened to them! We had wonderful service! Not only was the limo bus large enough to fit our enormous bridal party of 24 adults and 4 children, but it was clean and well-stocked with champagne! The driver was exceptional. He straightened out my train before I walked down the aisle. When the organist didnt start playing when the bridesmaids were ready to do their walk down the aisle, he went up into the choir loft to tell her to start playing! He even knew to go a different way to our venue to avoid rush hour traffic. He went above and beyond all of our expectations! Alot of other limo companies were cheaper, however they had no where near as much to offer, and when you read the fine print, the total price was not all-inclusive likt Gateway was. Although we did end up giving our driver an additional tip because he was so great, it was nice knowing that we had no more out-of-pocket expenses on our wedding day. Worry free and worth every penny!
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Quality of service
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Jamie D. Married on 10/16/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing limo services
Everyone that I spoke to was so helpful and professional. Our drivers were professional and so helpful. They were prompt and got us to where we needed to go in a timely manner.Gateway Limousine's reply:
Hi Jamie,
Thank you so much for choosing gateway Limousines for your wedding transportation. We are thrilled that you and Joseph had an amazing day and that we were able to help.
Wishing you all the best going forward.
Yours truly
Mark D -
Quality of service
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June R. Married on 10/03/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
October 3rd 2021 Sunday Wedding
Thank you so much gateway limousines for making it easy to shuttle my wedding guests to and from the wedding. You guys were the best, so easy to book and reach out to, and your driver was extra sure not to forget the bride and groom on the last bus ride (we had a ride already btw, but so much attention to detail guys!). Thank you, thank you, honestly can't thank you guys enough!Gateway Limousine's reply:
Hi June, Thanks so much for sharing your experience with us for your wedding. Our goal is always to help make planning and the delivery of our services as easy and efficient as possible for our client's. We are thankful you selected our company, and thrilled that you had an awesome experience. Thanks again.
Yours Truly
Mark D -
Quality of service
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Meredith H. Married on 08/20/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Very professional and helpful!
I worked with Gateway Limos on a wedding last week for a mutual client and they were wonderful to work with! They were very responsive, helpful, and the driver was very attentive to all the guests. I would highly recommend them!Gateway Limousine's reply:
Hi Meredith,
Thanks so much for sharing your experience with our company. It is truly rewarding to know that our efforts helped produce a wonderful experience for our mutual clients. We look forward to working with you again in the future.
Yours truly
Mark D -
Quality of service
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Danielle Married on 08/14/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
My August 14th 2021 Wedding
At first I was hesitant on getting a limo, after finding gateway and booking with them I’m glad I did, they were flexible, patient and kind. My bridal party felt good riding in the limo knowing they were being well taken care of. I would definitely recommend Gateway Limos to anyone looking for a good experience and great company.Gateway Limousine's reply:
Hi Danielle,
Thank you so much, we are glad you made the decision to hire a limousine for your wedding, and that you chose us. We are thrilled you had a great experience with our services, and wish you all the best as you start this next chapter of your life.
Yours truly
Mark D -
Quality of service
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Joann Married on 08/10/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Thank You! Thank You! Thank you! The bus worked so well for us from the hotel to the reception. Very punctual and even went back for second round back from the reception to hotel because some people were stranded. I think they drove to the wedding but ended up leaving their cars there overnight. Was a good move and was glad the bus was available for them Everyone of my guests loved the idea of the bus transportation. It went so smooth and perfect. Thank you once again. I certainly will recommend you to my friends! -
Quality of service
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Quinn Married on 07/12/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Seamless transportation!
The team at Gateway Limousine was so wonderful to work with. I’d contacted a few companies for transportation for our wedding guests and Gateway was by far the most responsive & easy to work with, and had reasonable pricing. Jen helped us to plan out our transportation to get appx 130 guests to Bill Miller’s Castle from downtown New Haven on New Year's Eve. She helped us with some last minute changes and overall the experience was seamless. Our guests all traveled to and from the wedding with ease and the bus drivers were friendly and helpful. I’d highly recommend Gateway for any transportation needs for weddings and beyond! -
Quality of service
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Figueroa I. Married on 07/11/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
He was great n on time
The limo driver saw that there was puddles of water at the pavilion at hammonasset beach. He and my brother n son help carry me to across to the pavilion area. I felt like a princess . Thank you ! It was great!Gateway Limousine's reply:
Hi Figueroa,
Thank you so much for choosing Gateway to be a part of your wedding day. Gene was happy to help you over those puddles so you arrived dry to your wedding. We look forward to being of service to you in the future.
Thanks so much
Mark D -
Quality of service
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Chelsea B. Married on 06/27/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Professional and wonderful service
Gateway limousine was very professional and punctual for our limousine services for our wedding day.
Hire them for your wedding day!Gateway Limousine's reply:
Hi Chelsea,
Two big thank yous coming your way. First for choosing gateway to be a part of your wedding day, and second thank you for taking the time to share your experience with our company. We are truly grateful, and wish you and Geoff all the best as you start this next chapter of your lives together.
Sincerly
Mark D
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Quality of service
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Jason M. Married on 03/27/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Exceptional service and ability to reschedule due to pandemic
In the crazy time that it was with the pandemic going on, I sincerely appreciated Joe's ability to work with us to reschedule our wedding day numerous times. Joe is a class act, and I always felt comfortable giving him a call to try and explain how some part of the day again had changed.
EJ, Paul and John - what a driving crew! All excellent drivers and gentlemen. EJ and Paul went above and beyond on the wedding day to not only provide transportation but to assist with little things as well, and that was greatly appreciated. John was an awesome person to talk to on our way home from a long day, and he got us home safely and quickly.
This company and crew are exceptional and I would recommend them to all!Gateway Limousine's reply:
Hi Jason,
Yes the past year has been crazy to say the least. We were thrilled that you were able to have your wedding after all the hurdles you faced over the past year. I am very proud of how my team has risen to the occasion while facing many obstacles ourselves. I wish both you and Natalie all the best as you start this next chapter of your lives together. Thank you for trusting us with your wedding, and we look forward to helping you in the future.
Yours truly
Mark DiChiara -
Quality of service
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Molly Married on 10/17/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great All Around!
We could not recommend Gateway enough for your wedding transportation needs. We had a large gap in between our ceremony and reception and Gateway worked with us to get the best package possible and allowed us to update our times and destinations with ease. The scheduling and payment process was seamless as well. The driver showed up 30 minutes early, was very attentive while we were on the bus, and helped load/unload the coolers and bags we had with us. The 25 person bus was also so much fun to transport our wedding party from the church to the reception venue, it has lights, a TV and great sound system. Everything was incredibly clean as well. We will definitely use Gateway for our future transportation needs!Gateway Limousine's reply:
Hi Molly,
Thanks so much for taking the time to share your experience with us. We were thrilled to be your transportation vendor for your wedding, and so happy that you and Eric were able to celebrate your wedding under the current circumstances. We wish you guys the best on this new chapter of your lives, and look forward to helping you with anything the future brings.
Yours truly
Mark D -
Quality of service
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Charlie D. Married on 09/05/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Redefining Excellent Customer Service
Mark and the Gateway Limo team played a crucial role in making our wedding an incredible, unforgettable, and absolutely flawless event. From our initial contracting and communication, to their flexibility with rescheduling, and the endless stream of emails and phone calls confirming where and when four different vehicles needed to travel on the big day, they truly set a new bar for what it means to provide exceptional service.
Mark's drivers were early, friendly, and understood that they played a critical role in making our wedding go off without a hitch. They went above and beyond to make sure everyone got to the venue as planned, and even made two additional, unplanned trips to pick up any stragglers. We would wholeheartedly recommend Gateway Limo for any and all transport needs!
Gateway Limousine's reply:
Hi Charlie,
It was a pleasure working with you. I know you faced many challenges through the pandemic to finally have a date that would allow you and Amanda to have the wedding of your dreams.I am so happy that everything worked out for you guys. Thank you so much taking the time to offer your experience with our company. Our whole team works very hard to create this type of experience for our clients and I am very proud of our company.
Wishing you and Amanda all the best going forward.
Yours truly
Mark D -
Quality of service
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