Garden of the Gods Resort and Club Reviews
Garden of the Gods Resort and Club
Colorado Springs, COReviews
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Quality of service 4.5 out of 5 rating4.5
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Average response time 4.5 out of 5 rating4.5
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Professionalism 4.6 out of 5 rating4.6
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Value 4.5 out of 5 rating4.5
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Flexibility 4.6 out of 5 rating4.6
Awards
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Featured
Lindsey Sent on 09/01/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
AMAZING is an understatement!
Ahhh!!! The best venue EVER! Everything was absolutely amazing. We can’t thank all the staff enough! The food, the views, the hospitality... it was all top notch.
Allison, thank you for everything and going above and beyond!
Alex, thank you for making our morning so flawless with the service you provided.
THANK YOU ALL for making our wedding dreams come true. -
Quality of service
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Kelsi Sent on 08/09/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Perfect Venue
The Garden of the Gods Resort and Club is an absolutely breathtaking wedding venue with fantastic staff. We loved every minute of our wedding there! Our getting-ready space was both beautiful and functional. The spacious room included large, well-lit mirrors perfect for hair and makeup, along with a comfortable seating area and a patio with views of Garden of the Gods and Pikes Peak. The venue itself is gorgeous. Photos seriously don’t do it justice. Planning our wedding from Iowa, we were blown away when we first stepped onto the property. We held our ceremony at the Reflection Pool, cocktails and dancing on the Hill Terrace, and dinner in the Hill Room. This layout was perfect for us, and we loved having a covered outdoor area that still showcased the scenery, ensuring our plans wouldn't be affected by the weather (which we know can be all over the place in Colorado)! The staff at the Garden of the Gods Resort and Club truly made our wedding experience unforgettable! Initially, we worked with Heather Wolf, but this transitioned to Tommi Gable. Having never seen the venue in person, we relied heavily on online photos, videos, and reviews when making our decision. Heather provided us with additional photos and videos that, combined with her professionalism, gave us complete confidence in our choice. Tommi went above and beyond in every aspect of our wedding planning, exceeding our expectations. Her work was key in making our wedding the incredible day it was. Tommi made the long-distance planning process incredibly smooth. She patiently and professionally guided us through every detail, from the timeline and floor plans to catering and decor selections. Her responses were always timely and comprehensive. On our wedding day, an unexpected issue arose with obtaining our marriage license. Tommi immediately took control of the situation, finding solutions and ensuring we could legally marry that day. She even went above and beyond by helping with decorations, coordinating with vendors, and personally checking in with me that morning. Throughout the day, I knew I could completely rely on Tommi and the rest of the team to handle everything seamlessly. The plated meals were served right on time and were so good! The staff thoughtfully saved hors d'oeuvres for us at our sweetheart table, and every dish was as amazing as it had been during our tasting. The bartender quickly made great drinks for our guests. The catering staff ensured the tasting prior to the wedding felt very informative, personalized, and welcoming. We feel incredibly fortunate to have worked with Tommi and the rest of the Garden of the Gods Resort team! Overall, our experience with this venue was exceptional. If we had to do it all over again, we would choose Garden of the Gods Resort every time! -
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Jeanine Sent on 06/09/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Magnificent Wedding Venue!!
We just had our wedding at this venue and utilized many of the services (salon and spa, catering, meeting rooms, guest rooms, the Reflection Pond for our outdoor wedding ceremony, and an indoor ballroom and courtyard). From start to finish, our resort wedding representative Shaileigh was quick to respond, had great ideas and assisted us with all of our wedding details...the result was a perfect and unforgettable wedding!
On our wedding day the entire resort team, and especially Alison, provided exceptional personalized service and was completely dedicated to us and our guests' experience! The Garden of the Gods setting was beyond breathtaking and the resort was truly exquisite! This day will be forever in our hearts! Thank you to the wonderful group of professionals at the Garden of the Gods Resort and Club - you are a five-star wedding venue!
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Lauren Sent on 05/01/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Highly Recommend Garden of the Gods Resort & Spa for Wedding Venue
The setting was breathtaking. The service was impeccable. The food was delicious. They went above and beyond in every way. The hotel rooms were stunning. The spa was delightful and top notch. I can't say enough about how amazing this place is. Highly recommend. -
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Ranjini Sent on 03/03/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful, Classy, and Memorable!
The single best decision we made about our wedding was to have it at the GOG Resort and Club. It has been a couple weeks since the big event and I'm still on cloud 9:). Where to start... Shaleigh, our event coordinator, was so personable and tremendously attuned to all of the right details. She did all of the thinking so I didn't have to! With a February wedding, we were in flux about outdoor/indoor ceremony up until about 3 hours before the event; I was very appreciative that the resort could be that flexible to ensure the perfect environment (we executed outside!). The blankets they provided for the ceremony and the Christmas lights they left up several days past their due date are just a couple examples of the thoughtful touches Shaleigh coordinated. The Grand View room offered the perfect backdrop for the reception and comfortably fit our 92 guests with a decorum that I truly appreciated. THE FOOD WAS AMAZING... good thing I had to host or I would have really gorged myself; the guests raved about the food. Finally, EVERY member of the staff was truly helpful, thoughtful, and gracious. From the servers, to the bartenders, to the folks at check in... they really knew how to make a bride and groom (and ALL of their guests) feel special. I would get married a 100 times again at GOG Resort; it was truly a special and memorable event and absolutely worth every penny we paid.Garden of the Gods Resort and Club's reply:
Thank you so much for all of your kind words, Ranjini! We are so glad that you chose US to be your venue for such a special day, and we can't wait to see you back for a future anniversary! -
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Kenzie Sent on 02/28/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely Stunning
Garden of the Gods Resort is the best Colorado has to offer in my opinion. No where can compare to the amazing views and backdrop of the venue. The food was amazing and the staff was so easy to work with. Staff was professional and willing to answer all my questions, including little details that I insisted on. Garden of the Gods Resort is the perfect place for a wedding.Garden of the Gods Resort and Club's reply:
Thank you so much for your kind words, Kenzie. It was a DREAM to see you, your husband, and your daughter up at the altar. We loved hosting you and your family and we genuinely hope you visit us again. -
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Kaitlyn Sent on 01/15/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Dream Come True
Garden of the Gods Resort and Club was an absolute dream come true. It was the perfect hidden gem that my husband and I were looking for. Being Colorado natives, we wanted to get married at a resort that included Colorado's natural beauty, with a twist of elegance without having to travel to the mountains, and GOTG delivered 1000%! The staff were very accommodating, professional, kind and incredibly responsive. The food and wine were delicious (and we are huge foodies and winos so this was a big deal)! The rooms were beautiful and rather large for a resort in Colorado. The scenery was beyond perfect. Every one of our guests commented on how beautiful the entire property was and questioned how they never knew the resort existed! We love that our wedding venue was a stunning resort because now we are able to visit and share the memories of our perfect day! Thank you GOTG for giving us the wedding of our dreams! -
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Faith Sent on 12/20/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
A beautiful, stress free wedding day.
The Garden of the Gods Club was the most stunning venue. Definitely the best in Colorado in my book. I had my ceremony and reception there. The staff were incredibly helpful and always willing to work with us and answer any and every question I could come up with. They listened to what my vision was and made it happen. My wedding day went so smoothly and I was so relaxed the entire day! You always hear about that one thing that went wrong, but my wedding day was so perfect! Just what I wanted. And so stress free! They were so accommodating with their fabulous customer service. Every detail went perfectly. -
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Amy Sent on 11/20/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great time
The views are amazing, the food was amazing, and the service was amazing. We chose this location for multiple reasons: it has the views, the hotel is attached, they do the catering, it was comparable cost to other locations, and we have always had great service here. They worked with us every part of the way and were open dialogue. We aren’t members and it did not make a difference on how they treated us. We had a lot of people expected from out of town and with kids and we wanted them to be able to enjoy themselves so the hotel attached made that possible. A definite recommendation to anyone for an unforgettable wedding. -
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Anna Sent on 05/22/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Garden of the Gods Collection was not only the most beautiful venue, but everyone we worked with was helpful and flexible. They made our day easy despite our snowy weather. The food and service was excellent. -
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March Sent on 05/10/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My husband and I got married on February 9th. We were originally going to just do it outside somewhere as we don't have any friends or family in Colorado having just moved here. I decided to look at the Garden of the Gods venue because I was a bit worried about the weather. We booked it less than a week before the wedding and even had them cater a small amount of appetizers and champagne for the few guests we did invite. We were lucky! The weather turned out beautifully, we were able to do our ceremony with beautiful views of Garden of the Gods. It was spectacular! The next day was the worst snow day of the year so we truly lucked out. Thank you to everyone who helped make our day special. -
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Ashley Sent on 05/07/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Jennifer and her team were amazing! Everything was perfect and i would do it all over again If I could! The day was absolutely perfect! -
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Kathleen Sent on 04/25/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wonderful customer service throughout the entire process. Professionalism and customer service get top marks.
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Devan Sent on 09/13/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The venue was AMAZINGGGG. Not only did they offer us amazing views, perfect picturesque setting for our ceremony and reception, they were AMAZING to work with. John is absolutely phenomenal at his job - He made us 150% comfortable that everything would run smoothly, AND IT DID. He was flexible and followed through on all his promises. All our vendors and guests were blown away by the venue and the service. Everything was amazing. The day was even better than we ever imagined. THANK YOU!!! -
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Patty Sent on 11/29/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The resort upgraded our room to their BEST suite at NO extra charge. That was amazing in and of itself. The service is 5 stars. You can get any menu at any of the resturants so you can be casual and still have the elegant meal. They have these home made potato chips with Cilantro/Ranch Salsa MAJOR yummy. all of the Staff knew we were getting married in a few days and treated us like Queen and King. The views from this resort: NONE are bad our wedding guests had a great time as well. -
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Heather Sent on 11/17/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My husband and I got married at the Garden of the Gods Club in May 2015. The catering staff was phenomenal. John Kerr and Jayme Broadnax went above and beyond to make sure our wedding was perfect and beautiful. Both were very friendly and accommodating and made sure everything ran smoothly the day of our wedding. The food was spectacular and the venue was just breath-taking. I still have people telling me that my wedding was the most beautiful one that they've ever gone to and that the food was superb. I couldn't be happier. I would recommend this venue to any bride! -
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Gayle Sent on 04/24/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My husband and I are from Florida and had a small destination wedding, 15 of our close friends and family, at The Garden of the God's Club. I had contacted Constanze 4 months out and told her what we were looking for. She immediately made me feel comfortable with choosing the club to accomodate our special day. It was very overwhelming trying to plan things out of state but Constanze made it a stress-free process. She referred and put me in contact with all of the other vendors we needed and I was pleased with every one we picked. I am a wedding florist in Florida so I was wanting to provide my own decor. She allowed me to ship my linens, vases and flowers and kept them save until the night before the wedding. I arrived the night before to find my room upgraded to a suite that over looked the snowy mountians. The morning of the wedding she took care of everything from setting chair up outside and making sure everything was executed right on time. The food was delicious and everyone was raving about it days afterwards. If I had to do it all over again I wouldnt change a thing. Being in the wedding business I have a lot of experience with vendors and venues and I was very happy with the professionalism. The club is a gorgeous venue with a amazing view of the Garden of the Gods. I would highly reccomend the club for any weddng or event. -
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User1490421 Sent on 12/31/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
What a fabulous venus for wedding. The vues, the staff and the food were to die for!! My daughter's wedding could not be any more special! Love this place!! -
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User1355278 Sent on 09/30/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My husband and I married at the Garden of the Gods 1 year ago! We fell in love with the venue immediately, but were afraid that it would exceed our budget. My husband spoke with Constanze about our budgetary restrictions and we were both surprised at her ability to make it happen!!! This was the first of many accommodations Constanze & the team at GOG made to make our day SO memorable & absolute perfection!!!
There are sincerely no words to express our appreciation for Constanze!! Not only is the view remarkable here (our family & friends from out of state were awestruck), but the food is also DELICIOUS (which we've heard is rare to find)..
I wish you luck in your wedding planning.. Remember what is important & forget the rest :) -
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Kate Sent on 06/14/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I fell in love with this venue at first site!! The view from the lawn is spectacular and can't be beat. Constanze is a dream to work with and made the whole planning process move along smoothly. The Club is very flexible and made all my detailed dreams come true! The food and service at my reception were exceptional and the wedding/cocktail hour/reception were flawless. The value you receive at this venue is well worth the cost. I HIGHLY recommend this venue for your wedding! -
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Monica Sent on 01/12/20105 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Garden of the Gods Club was the most beautiful venue we found in Colorado and my husband and I are so pleased we decided to marry there and have our reception for 120 people there in the main dining room. Although it was expensive, or more than most venues, it was worth every penny. The staff, especially Rosa Falu, their wedding coordinator, was incredible. Although it rained and we could not marry out on the lawn overlooking the beautiful rock formations, they have a gorgeous terrace that was still wonderful and romantic. There were deer on the lawn in the midst and the guests sipped hot chocolate in September. The food was delicious and the cake was the best anyone had ever tasted. The rooms were gorgeous and everyone was pleased and said we had the most beautiful wedding anyone had ever been to. I highly recommend Garden of the Gods Club!!! Everyone should be so lucky to get married there! -
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Austin Sent on 02/10/20095 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I still can't believe how wonderful my wedding day was, and it was in large part due to the facility and staff at the Garden of the Gods Club. First, the location and scenery is INCREDIBLE, people look at my wedding pictures and have a hard time believing they are not photoshoped or altered, everything was unreal! You could honestly feel the love in the air, the scenery for the ceremony was perfect, all the guest rooms that people stayed in were beautiful, the cocktail hour was well run, good bar and great food and the reception was great, amazing food, a sit down dinner for over 200 people, and everyone was happy and well attended to. Rosa the contact I worked with there is incredible detail oriented and amazing to work with. I can't say enough!! Austin Haggard Lawhorn -
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User2487453 Sent on 12/28/20154.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
Our wedding will be in August of 2016 and we are trying to plan about 8 months in advance. The service and responsiveness of the employees here was unbelievable. I received emails and calls within 30 minutes of my own, scheduled a tour, and received top notch service. The venue is beautiful and they allow you to make it your own. They encourage you to select vendors that you like are are comfortable with price-wise. They also guarantee the cost within around $100 of the total. Absolutely wonderful experience so far, and I'm excited to continue to work with them! -
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Alyssa Sent on 03/09/20204.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Small Winter Wedding
Garden of the Gods Resort was exactly what I was looking for in a venue. We are based in Houston and my husband's family is in Ohio. With that I wanted something that would be easy to host a destination wedding. They hosted the ceremony and reception - with in house catering. All of our guests stayed at the resort, so it made the process very easy. We had our ceremony outside and it was beautiful to have the rocks in the background of our photos. Kendra was our first contact and then we were transferred to Allison. Both were so amazing and very responsive. We have a very small headcount and they came up with ideas we could do to hit our minimum. The wait staff was great the day of as well! I emailed Allison a lot leading up to the wedding and she was always so helpful. We would highly recommend the resort and location for hosting a wedding. -
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Lauren Sent on 10/20/20194.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Impeccable service and stunning spaces
Hosting our wedding at the Garden of the Gods Club was a fantastic choice - from the stunning view to excellent service to absolutely delicious cake (almond with apricot and cream cheese frosting)!! While initially setting up the contract took several rounds of clarification over a couple weeks, working with Shanna, Shaileigh, and Kendra and the entire staff made for a seamless and low-stress final event. We feel like we got an incredible deal given the amount of space we had (2 outdoor terraces and 2 indoor ballrooms), quality and efficiency of service, and making it so that we didn't have to think about any party logistics and could enjoy being surrounded by loved ones. We especially liked how accessible the venue is, given several attendees have mobility issues. We appreciated that there were no surprise costs at the end of the day, and felt like both us and our guests were well taken care of. The resort rooms were incredibly spacious and our wedding party loved getting ready with that incredible view of the Garden and the Peak.-
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+5 photos
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Kelly Sent on 01/27/20174.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 4.5 out of 5 rating4.5
I absolutely loved our wedding at Garden of the Gods Club! It really is as beautiful as it looks and the food/drinks were great as well! We worked with John throughout the planning process and he was great! Always on top of emails with speedy responses and he had great advice. Any staff member we came across was very professional and helpful. It is definitely an expensive place, but worth the money. Explore options like getting married on a Sunday to help with the price. The only bad part was they don't have specific areas for the bridal parties to get ready in so you have to figure that one out on your own. Otherwise it was fantastic! -
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Kristen Sent on 08/10/20154.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
We could not be more thrilled with our decision to host our wedding at Garden of the Gods Club and Resort. The scenery (with Pike's Peak in the background) clearly speaks for itself, and the event could not have been more stunning. The staff at Garden of the Gods was an added blessing... they are absolute professionals in every way possible, and we knew from day one we were in great hands. Every needed detail was executed flawlessly, and they went above and beyond to make our guests feel welcomed and special. The food was also spectacular - we were able to work with the chefs to create a menu that suited our event perfectly, and we're still receiving compliments over the menu. I'd highly recommend John, Jayme, and Paige at Garden of the Gods in a heartbeat. Thank you all for making our day everything that we had dreamed - and more. -
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Malina Sent on 07/05/20114.7 out of 5 rating4.7-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 3.5 out of 5 rating3.5
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Flexibility 5 out of 5 rating5.0
I believe that Garden of the Gods Club has the best view in the city! It's also very peaceful, which made more an amazing ceremony! The planner was very helpful and very quick to respond to any questions we had. I highly recommend Garden of the Gods Club for your ceremony site, the cost is high, but the pictures and memories will be priceless. -
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Sarah Sent on 09/29/20084.6 out of 5 rating4.6
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
Most beautiful location for a wedding in Colorado Springs! Rosa was exceptional to work with. I felt pampered and taken care of. We have not stopped hearing great reviews from guests at our wedding. -
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Lacy Sent on 01/02/20144.5 out of 5 rating4.5
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Quality of service 4.5 out of 5 rating4.5
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 4.5 out of 5 rating4.5
Garden of the Gods Club's beauty is unrivaled. It was the most beautiful wedding location we could have chosen in Colorado. The staff was very professional and helped throughout the planning process.
We had a few hiccups the day of - such as the salads did not have dressing, things weren't set-up exactly as planned, and we felt pressured to move inside because of early afternoon showers, but overall we were happy with the experience.
The only two negatives were the salon (another story) and it is a costly venue. However, you are definitely paying for the view. -
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User854555 Sent on 07/10/20124.5 out of 5 rating4.5
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Quality of service 4 out of 5 rating4.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 4.5 out of 5 rating4.5
The wedding coordinator that I worked with was a little hard to get ahold of at the GOG club and slow to return my calls. However, the day of the wedding was executed perfectly. -
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Alyssa Sent on 10/28/20193.8 out of 5 rating3.8
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Quality of service 3 out of 5 rating3.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
Wedding September 1, 2019
We wanted a wedding location with a view and Garden of the Gods Resort doesn't disappoint. We were planning the wedding from Pittsburgh which was challenging, but for the most part everyone at the resort was easy to get a hold of and very responsive. Our only issue was that that the catering/event team changed multiple times while planning our wedding. We worked with 4 different people total, and while everyone was wonderful, it did lead to some miscommunication. For example, the first planner gave us options for appetizers that the next planner said weren't an option, but then agreed to give us. We didn't have a wedding planner so it was up to us to deal with the miscommunications. In the end everything was perfect, and I would recommend the resort for a wedding. The view is amazing, the food is delicious, and all of the staff was friendly. We used the resort for the ceremony, reception, catering, and cake which was perfect for us since we were planning from afar. Our ceremony was outside, dinner was on a covered terrace, and inside was the dance floor. It was the perfect outdoor/indoor setup, and our photos are beautiful. -
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Kate Sent on 04/14/20203 out of 5 rating3.0
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Quality of service 3 out of 5 rating3.0
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Average response time 3 out of 5 rating3.0
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Professionalism 3 out of 5 rating3.0
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Value 3 out of 5 rating3.0
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Flexibility 3 out of 5 rating3.0
Management lacks customer service and empathy
In March 2020, days before the CDC announced Covid-19 stay-at-home orders, I was lucky enough to host a wedding at Garden of the Gods Resort and Club. The picturesque backdrop speaks for itself in why the location was chosen. Unfortunately, the resort is well aware of its location advantages and lacks in customer service and hospitality. The employees in the trenches are amazing (Allison Reilly, especially) but those at the top of the ladder are unwilling to work with clients, even during a pandemic. The resort management appeared more concerned with the dollar the guests bring in than the guest themselves. If you do host a wedding here, I highly recommend you do a room block elsewhere.Garden of the Gods Resort and Club's reply:
Dear Ms. Osborne,
Thank you very much for your candid review of your recent wedding event and group room block experience at our resort. Guest feedback is extremely valuable to us, as we strive to improve our performance with each and every stay, and from the many special events held at the resort annually. We understand that you worked directly with the leadership in our Sales Department in regards to your reduced attendance, which caused attrition fees and canceled rooms charges. It’s understandable how last minute changes can become quite costly for group events, and we sympathize that the reduction in your attendees was not something planned or anticipated on either side. To be clear, your event occurred with us well before any pandemic stay-at-home regulations and limits of size of public gathering orders were put into place. We do greatly appreciate your positive comments about our exceptional staff that worked closely with you to ensure everything was perfect in the planning and execution of your special event. We have shared your feedback with these team members that supported you in creating a memorable experience.
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Gina Sent on 02/06/20182 out of 5 rating2.0
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Quality of service 0.5 out of 5 rating0.5
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Average response time 2.5 out of 5 rating2.5
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Professionalism 1 out of 5 rating1.0
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Value 2 out of 5 rating2.0
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Flexibility 4 out of 5 rating4.0
I got married here recently and I paid $1500 for an hour at the reflection pool venue. I knew that this was way over priced but at first I was ok with it because of the beautiful view. The view in the background of our pictures is the only reason why I’m giving 2 stars. There was deer crap EVERYWHERE. They poorly cleaned a pathway for me to walk down the aisle and that was it. So to take pictures everyone had to walk across and stand in deer crap. I’m just extremely upset that I paid $1500 and they didn’t even take the time to clean the area. Also I know they arnt really responsible for our missing stuff but we are missing and huge tote and some very expensive Cologne. It’s not worth the money.Garden of the Gods Resort and Club's reply:
Thank you for taking the time to share your experience. We are sorry to hear how disappointed you are. Your comments and observations have not fallen on deaf ears, we will follow up with our entire team to assure that we use your review as a teachable moment. Wishing you and your husband an eternity of happiness. -
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Barb Sent on 07/07/20151.5 out of 5 rating1.5
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Quality of service 2 out of 5 rating2.0
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Average response time 0 out of 5 rating0.0
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Professionalism 3 out of 5 rating3.0
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Value 1.5 out of 5 rating1.5
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Flexibility 1 out of 5 rating1.0
Lack of communication was a huge problem with this venue. I initially began the planning process with one wonderfully professional catering manager. She was fired from this venue and I was never informed of this. The successive catering manager was NOT responsive, did not return my calls in a timely manner, and was extremely arrogant. We had problems with our room reservations, late check out communication and a not much was done to accommodate the challenges that we experienced. We spent more than $31,000.00 and were very displeased with The Garden of the Gods Club. We even endured disrespectful comments from club members concerning wedding party members. Their claim to fame is the beautiful background setting...The Garden of the Gods...I was extremely disappointed with their service.
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Kristin Sent on 06/05/20211 out of 5 rating1.0
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Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
$31k Glass of Champagne
I booked this venue for my September 2021 wedding and wish I never had. I just had ONE in-person meeting with our coordinator when we went to tour the venue, I never received ANYTHING from this venue except for a huge bill. There were issues from the beginning with the room block, etc. Our guests received duplicate emails, conflicting reservations, all of which was a headache for me. That is just the tip of the iceberg, though. My (now ex) fiancé called off the wedding and as I was the bride and only one that signed the contract, I had to be the one to officially cancel the wedding with the venue. Now they want me to pay $31k for a wedding that isn’t happening AND THEY RE-BOOKED THE DATE 3 DAYS LATER. They are double dipping and also want me to pay for our room block! It’s Labor Day weekend, it was already sold out, and now there is another wedding this day. Although my ex signed an agreement with the venue to put his card on file, they let him get back his 2 deposits because filed a dispute with his credit card company. DON’T WASTE YOUR TIME!! -
Quality of service
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