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FUSE Hair & Beauty Reviews

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Reviews

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Awards

52
WeddingWire Couples' Choice Awards 2017 Winner
WeddingWire Couples' Choice Awards 2012 Winner
WeddingWire Couples' Choice Awards 2011 Winner
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    Karolyn Sent on 12/05/2019
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    Simply Amazing!

    Chelsea was so amazing! I had gone to one other vendor before her and was super disappointed with the quality. When I saw the finished product at my trial with Chelsea, I was blown away! She truly knows what she is doing and I felt the way I had always imagined I would on my wedding day. She and her girls were prompt and prepared on the day of the wedding. Even in the odd space we were in and the odd outlet issues, they knew what to do and got right to it. I had 7 bridesmaids, my 2 nieces, and 2 moms getting hair and makeup done and they handled it like champs! They were so fun and made getting ready an awesome, stress-free experience! I even had a last-minute change on what I wanted to do with my hair and Chelsea made it happen-and it was beautiful! Everyone looked beautiful and felt great thanks to the Fuse team! I would 100% recommend them to anyone considering them for their wedding!
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    Czarina Sent on 11/11/2017
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    Chelsea and Abby from Fuse Hair were a pleasure to work with. Talking to Chelsea made me feel really comfortable and relax about my big day. She is an experienced make-up and hairstylist and was able to answer all of my questions. On the day of, Chelsea and Abby worked their magic and all the girls (and guys) felt beautiful. Me (the bride) wore an extension that felt and looked so natural and both my hair & make-up stayed on until the next day! I should also mention that they were fun to work with. They take many forms of payment (Venmo, card, cash) which was very convenient.

    Thank you so much ladies!

    <3 Czarina
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  • S
    Stephanie Sent on 12/24/2016
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    super nice!!! great service.....keep it up!
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    Abe Sent on 12/20/2016
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    Very nice work!! Highly Creative!!!
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    Samar Sent on 12/06/2016
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    Chelsea is simply amazing! I am so glad that I found her to do my hair and makeup for my reception. She was professional, patient, flexible and her work was AMAZING! The makeup lasted through the whole day (from 12 pm till 12 am) and the hair lasted till the second day!!
    She's simply the best and i do highly recommend her! :)
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    Kimberly Sent on 05/23/2016
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    She was amazing! So sweet and fun to work with, reliable and does outstanding work! On the day you really need someone to be on their game, here's someone who is truly professional!
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    Elizabeth Sent on 04/20/2016
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    Chelsea was amazing from the start! She responded right away when I contacted her via email. She also wanted to speak on the phone about what I was looking for. She always replies to emails and texts right away. When I went for my trial, I felt at ease and comfortable with Chelsea. I can't wait for her to help me prepare for my big day in June!
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    User2389299 Sent on 10/25/2015
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    I don't wear very much make up and had a difficult time finding hair/makeup for my wedding. I had done 4 separate hair trials with different vendors and was not happy with any of the results. I wanted to look like a polished version of myself, but in every trial I looked unrecognizable. THEN I was asked to do a styled bridal photo shoot as a favor to a friend where I met Chelsea. She made me feel so gorgeous and was so professional, and is just awesome at what she does. I hired her right then and there for my wedding. For my wedding we did a traditional Chinese tea ceremony in the morning and did the American ceremony later that day. Chelsea came early and stayed all day doing my first hair/makeup look for the tea ceremony and then the second look for the other ceremony. She also did my bridesmaids and mom. My wedding day got chaotic as expected (with just too many relatives everywhere!) and she kept me calm, she went looking for a strong alcoholic drinks for me, and even stayed until after the ceremony for touch ups. She even helped me get in and out of my very tight dress when I had to go to the bathroom ;) The hair and makeup was gorgeous and my bridesmaids loved her, but she was just also so helpful with just being there for me that day. I honestly wouldn't have been able to do it without her! Thank you Chelsea!!
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    Lisa Sent on 10/08/2014
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    I had the pleasure of working with Chelsea for my wedding day, and i couldnt have been happier with her and her staff. My hair and makeup were done beautifully along with all of my bridal party. Chelsea did such a good job that i have continued to use her services for all of my haircuts since my wedding. Not only is Chelsea a true professional, but shes actually turned out to be a great friend. I would highly recommend her services to anyone who wants to look beautiful on their wedding day, or any other special occasion!
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    User1851917 Sent on 10/07/2014
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    Fuse hair was AWESOME. I had a woman named Ness (Vanessa) and she was fantastic. She really calmed me down for my wedding, was very professional, sweet, nice and did great work. She showed up early and stayed late to make sure everything was perfect. I highly recommend her and this company. I believe the owners name is Chelsea who schedules you with one of her stylists and she was great too. She takes the time to go over everything with you and give you all sorts of options to fit exactly what you need on your special day. GREAT GREAT WORK. I AM SO HAPPY WITH THEM.
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    Lauren Sent on 06/20/2014
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    I was referred to FUSE hair & makeup by my coordinator. I did a lot of research on Makeup artists/Hairstylists before actually going with FUSE hair. I was specifically looking for someone who did onsite services, airbrush makeup and who was competitively priced. Chelsea provided just that!

    Before the wedding, she creates a timeline for everyone receiving services which was REALLY nice cuz everyone was on the same page. On the day of my wedding, she arrived on time and finished on time! My bridesmaids, my mom and I all LOVED our looks!

    Even though I initially hired her to do my hair/makeup for my wedding but have gone to her on several occasions (Engagement photos, a special event for my church, my bridal shower, etc.). She is very professional, easy to get a hold of, such a sweetheart and is a pleasure to talk to while she's working on your hair/makeup! I always brought in a picture of a look I was going for. Not only is she able to replicate it, but her work really makes you feel BEAUTIFUL! She is also very flexible... If I didn't like something, she gladly changed it to what I wanted. I've received SO many compliments EVERY TIME she's done my hair and makeup. I feel very comfortable with her and have even gone to her post-wedding for a hair cut! Can't go wrong with FUSE Hair & Beauty! Thanks Chelsea for everything! <3
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    Christine Sent on 04/14/2014
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    I found Chelsea after seeing her reviews on several sites. She was the most responsive of the Hair/Makeup vendors- and I liked that she does both. Not all hair stylists do makeup and vice versa. Chelsea is great at both. I also got spray tanned and extensions. Everything went smoothly, Chelsea was cool/calm/professional at the preview and on wedding day. She came to my home completely prepared. She was great. You will not be disappointed- pick her and you won't stress about your hair & makeup!
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    User1266993 Sent on 07/31/2013
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    My wedding day was planned to the very last detail, the venue, florist, caterer, everything. The one detail I had left to book was my make up and hair. I received a referral from a friend who had her hair extensions and make up done by Chelsea at Fuse Hair and Beauty for her wedding. My friend was absolutely breathtaking at her wedding, down to the last curl on her hair to the perfectly placed individual lashes for her make up. Hair and make up are not talents of mine. I knew if I wanted to look my best, I would need a professional which is exactly what I found in Chelsea! After looking at myself in the mirror for the first time, I teared up. Never in my life had I thought I looked this good, yet alone beautiful, which is what every bride should feel on her wedding day, right? My twin sister and mom also received services from Chelsea and I was beyond satisified, I was elated. The pictures turned out amazing because of the hair and make up that we all had. They truly were the perfect touches. Since then, my sister and I have become regular clients of Fuse. Chelsea is now booked to style our hair and make up for my brother's upcoming wedding in October! When you find a good stylist, you hold on to her!
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    Niki Sent on 07/31/2013
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    I had the pleasure of working with Fuse Hair & Beauty for not 1 but 5 events over the last year. They did an amazing job not only with my Engagement session, Wedding Preview & Bridal Shower and Wedding (whole wedding party) but I was also pampered and glammed up for a boudoir session. Amazing work and with a totally affordable price!!

    Always on time and prepared. My wedding party loved the high level of service. They were pampered and glammed up!
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    Keesha Sent on 07/13/2013
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    I am so glad that I chose to have FUSE do my hair and make up, along with my bridal party!! We had a destination wedding, so I did not meet with Chelsea and her team until my Wedding Day Preview (a few days before my actual wedding day). It was such a fun experience and they did an amazing job!! Thank you again for helping make my day magical, fun and special!!
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    Rachelle Sent on 06/27/2013
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    I came to Chelsea with a few photos of how I wanted my wedding hair and makeup done and she completely delivered! She was so accommodating with my schedule and even invited me to return for a second “preview,” free of charge, so that she could incorporate my clip in extensions in hopes of achieving the voluminous look I was going for (I have very fine hair). My bridesmaids and I all had our hair and makeup done and we all looked incredible (if I do say so myself!).
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    Michelle Sent on 03/28/2013
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    Chelsea at Fuse Hair and Beauty is very talented, friendly, professional, and knowledgeable. As the bride, I opted for full coverage foundation, beautiful eyeshadow, individual eyelashes, lipstick, and hair extensions with styling. I was so impressed every time I looked in the mirror on my wedding day. Chelsea and her team (Charity and Genevie) made my whole bridal party look absolutely amazing and my groom was absolutely stunned when he saw me. Chelsea paid attention to what I wanted and took her time. She was always there for me when I needed her before the wedding as well. I would definitely recommend hiring her to be there for touch ups. Just knowing she was there to keep me looking great was worth it. Thank you Fuse Hair and Beauty!
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    Bernadette Sent on 02/21/2013
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    Chelsea and her team, they are Absolutely AMAZING. They were on time, very professional and easy to work with. All of us have nothing but compliment how we were transformed. Excellent job!!!
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    User1017934 Sent on 11/16/2012
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    Where can I even begin with this girl?! CHELSEA AND HER TEAM ARE ABSOLUTELY AMAZING!!!! If you read any review, please READ THIS ONE! Me and my girls showed up on my wedding day so undecided about hair and makeup we wanted (mostly the girls because I had already done a trial run with Chelsea) but Chelsea and her team went to work and everyone was beyond satisfied with their hair and makeup. Chelsea is SO easy to work with and SO patient AND SO amazing at what she does. I can tell she truly enjoys her job, satisfying people, and making sure their day is extra special. While almost done with my hair and makeup, I became really anxious and super picky about every single thing. Chelsea did anything and everything she could do to help me relax and was so kind and patient. I can't thank her and her staff enough for being so flexible and so amazing. she truly is an artist. I LOOOOOVEEE CHELSEA and FUSE HAIR & BEAUTY!!
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    K Sent on 10/16/2012
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    Wow! Chelsea is awesome! She is such a warm and fun person. And she will make you beautiful! I was so impressed with how professional Chelsea is and how she runs her business so effectively. Everything was very easy and mostly organized over email. She is very flexible with scheduling your preview and tans. It was such a nice treat to have hair and makeup come to us on the wedding day. We had 5 ladies getting hair and makeup. Chelsea and her partner for that day were early and everyone was done on time. It was such a relaxing time to listen to music and have someone who really felt like one of our friends making us pretty. Would recommend wholeheartedly.
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    Rachele Sent on 05/17/2012
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    I must have called at least 5 hair and makeup companies before deciding to go with FUSE Hair & Beauty. I chose FUSE because of the price, customer service and complimentary airbrush tan. When I first spoke with Chelsea, owner of FUSE, I can tell she was coming more as a friend than as another vendor. She took the time to know me unlike other vendors business talking.

    I had my complimentary airbrush tan 2 days prior to our wedding day. Chelsea airbrushed my tan and I was very pleased with her work. The tan was natural, didn’t streak, odorless, dried quickly and made my skin tone even, which was great for my strapless gown. The tan lasted a week which was also perfect since we had our honeymoon at Hawaii.

    On our wedding day we met at the venue on time. We had at least 2 hours to get my hair and makeup done. Chelsea did such a magnificent job. My hair and makeup was what I envisioned and even better. Everybody complemented her work. I couldn’t have asked for anything better, it was stupendously perfect. Thank you Chelsea for doing what to do best, making brides look glamorous. Thank you FUSE Hair & Beauty.
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    Leah Sent on 05/02/2012
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    Chelsea is a true professional!! She did an amazing job on my hair and makeup for my wedding day. She was so willing to work with me. I had some trouble with allergies on my first trial and she did a second trial for free and even bought speacial products for me that wouldn't cause a reaction. On my wedding day she was so much fun and I had a blast hanging out with her while she made me beautiful!! My sister (MOH) can be really hard to please and she liked the makeup Chelsea did better than the makeup she had on her own wedding day!! My sister and I received so many compliments that day about our hair and makeup!! I would recomend Chelsea to anyone who wants to feel beautiful on their wedding day!!
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    Adrienne Sent on 11/16/2011
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    I had a really hard time finding a vendor for hair and makeup, and then I found Fuse. Chelsea took care of me from start to finish. I fell in love with the hair and makeup on their webpage and was so excited when I booked her for the big day. She was there early, she was professional, friendly, and worked fast! My makeup was stunning and my hair was exactly how I envisioned it.
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    Nikki Sent on 11/11/2011
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    Absolutely LOVE the ladies at FUSE. Chelsea and Gen are extremely talented artists. Bless their hearts, they showed up at my mom's house at 5am on the dot, ready to transform 3 sleepy ladies into beautiful princesses. I wasted my time doing previews with amateur artists....Chelsea is the real deal. My mom, who doesn't give out compliments easily, was pleased....which says a lot. I got tons of compliments and even a friend of mine who does occasional print modelling asked for her info.
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    Myrna Sent on 11/06/2011
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    Our Hair dresser Chelsea was on time, very professional and did a great job on my hair-do. She completely understood my vision.

    She was quick and was able to get my wedding party ready with spare time. We didn't fell rushed at all!!!
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    Hallie Sent on 10/06/2011
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    They were very friendly, informative, kind, understanding and willing to make my day as perfect as they could... Loved the work that was performed on me and my girls...
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    Lisa Sent on 06/29/2011
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    Fuse Hair & Beauty did an amazing job from the engagement picture look, to the preview, to the wedding. They are professional, understanding, and make you feel comfortable/beautiful at all times. They took their time to listen to what I wanted and work to match that. They also provided options and suggestions which helped so much!
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    Samantha Sent on 06/27/2011
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    Fuse is awesome! They really bring to life "your" look with truly talented professional application and they can do any look for make-up and hair. I received so many double-takes and compliments telling me I looked beautiful, flawless, and stunning, even from strangers.
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    Danielle Sent on 06/26/2011
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    Thank you so much to Fuse Hair & Beauty for making me feel so beautiful on my wedding day. From the moment I met Chelsea and her team, I just knew that I wanted to use their services for my big day! When looking for a hair and makeup artist, not only was I looking for someone with talent, but it was important for me to find someone that I felt comfortable with. Chelsea not only put me at ease; she shared her wonderful personality and charismatic self!

    She is also very professional and provides quality customer service. From a binder with my package details to follow-up calls, I knew I could trust Chelsea. I not only booked Fuse Hair & Beauty for my wedding, but I also used them for my hair and makeup for my bridal shower. I have received so many compliments on how beautiful I looked...THANK YOU again for providing such great service!
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    J Sent on 06/23/2011
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    All that and....

    I called Chelsea a couple weeks before my wedding. I was frantic but looking for good quality. We did a trial session 2 days before and I had tons of compliments on my makeup! The day of the wedding we had some hectic stuff going on and she accomodated 2 extra makeup applications for my mother-in law and my sister-in law. My bridesmaids (teen daugthers) loved their fresh and natural makeup as I did. The pictures look amazing and everyone is well pleased with all Chelsea's work. My hairstylist is recommending people to her because she loves her work. No disappointment at all.... class act! Love her!

    FUSE Hair & Beauty's reply:

    Thank you so much!! You looked so beautiful and I am blessed to have been a part of your wedding day! I wish you and your husband happiness and prosperity. You have a beautiful family!
  • Kimberly
    Kimberly Sent on 06/15/2011
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    I Loved your work thank you so much!
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    Beth Sent on 06/09/2011
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    Chelsea and Cynthia are amazing. I would recommend them to everyone. The are warm and friendly gals and make you feel so comfortable. They take their time and they don't make you feel like you're just another client. I felt like a queen on my day and they made me look like one to!!! AWESOME!


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    Stephanie Sent on 03/30/2011
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    From the beginning, working with Chelsea was great. I was planning my wedding from out of state, so most of my vendor decisions were made after multiple personal conversations. But Chelsea "won" even over a different issue.

    After I started my beautician search, it came out that my cousin just got her cosmetology license and volunteered to do makeup for me and my bridal party. With the closeness of my family, it would be taken as a snub if I turned down her "help." I started to explain to Chelsea I wouldn't be using her services but she offered to give me a trial run to see for myself. Somehow I got my mom and family to agree, so I had a trial run with Chelsea one day and I trial run with my cousin the next...and it was no competition. The airbrush Chelsea used just looked flawless. And even 10 hours later, I still looked covered but without the cakiness that can sometimes happen with foundation. My bridesmaids loved it so much, that half of them decided to pay for the airbrush upgrade (my airbrush was included in package).

    Chelsea also did the wedding makeup at our hotel (maybe 30 miles away), which was included in the package. They were professional in every way, including how detailed the contract was and the timeline created for the morning. They showed up 10 minutes early...But even though there was a schedule set up we did run about 30-40 minutes late. We started on time, but I had a bridesmaid change her mind for her hair, and 2 more unplanned people add airbrush which took longer to apply. It's a tough balance, because you don't want to tell them "no you don't have time" and you still want everyone to look AND feel good.

    Of course in the end it all worked out and we adjusted. My bridesmaids have their closeups as their facebook profile pic and we all got wonderful compliments on how we looked. My partial updo and curls also lasted all night, which was perfect! They were fun girls to work with and the atmostphere getting ready in the hotel room was comfortable. Unfortunately because we were running late I had to say a quick bye and leave them in the hotel room with my aunt to clean up. Fantastic job though!
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    Sarah Sent on 11/04/2010
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    I love the extensions I had done at Fuse! I have received so many compliments and already referred two people who hadn't seen such beautiful extensions before! Chelsea was professional and kind and worried about me and my comfort the whole time. If you want beautiful, healthy, quality extensions Fuse is definitely the place to go! I recommended them 100%!!
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    Kalyn Sent on 10/28/2010
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    They were absolutely wonderful. Not only did I get a hair and makeup trial run, but I also got a second makeup trial run so that I could try the air-brushed and non-air-brushed look. After my trial runs, I felt completely confident that I would look and feel beautiful for my wedding day. They were not only professional, but fun too. Fuse Hair and Beauty was prompt, on time, and got mine and my brides' maids hair and makeup done on time. I 100% recommend them. THANK YOU!!!

  • J
    Jessica Sent on 10/20/2010
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    FUSE Hair & Beauty did a FANTASTIC job on me and my bridesmaids on my wedding day! They made us all look and feel so flawless and gorgeous! Brides: It is SO important that you feel like the most beautiful woman in the world on your wedding day, and FUSE Hair & Beauty will make you look and feel your VERY best! The compliments on my hair and makeup were never-ending on my wedding day! I felt like a true princess. I would recommend these girls over ANYONE ELSE in the industry, hands down!

    Thank you FUSE Hair & Beauty!
  • Kayla
    Kayla Sent on 11/27/2016
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    Chelsea is amazing!!! I am so happy I found her and had her do my hair and make-up for my wedding day. Being out of state it was really hard searching for the right person, plus I wouldn't be able to do a trial which is really scary. Just from our interactions and following her Instagram I knew she was the one.

    Communication was great, she arrived to our hotel the morning of the wedding and did my hair and make-up as well as my moms. I felt so beautiful and got so many compliments through out the day. Plus everything stayed in place! Even my wedding planner mentioned how it looks like I just had my make up and hair done even though I was dancing like crazy!
    I tend to get really flushed when under stress or dancing around a lot and you would have never noticed.

    No doubt that if I have another event in the area I will contact Chelsea. She is so sweet and easy to talk to. She even had the best tips for me regarding my wedding...like dealing with the dress and the restroom. I felt like I knew her for years. Seriously talented and skilled! Can I just have her for everyday life?
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    Saleena Sent on 07/06/2011
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    FUSE Hair and Beauty was great!! They were friendly and very responsive to what looks and style I and my bridesmaids wanted.
  • K
    Koen Sent on 02/06/2011
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    Chelsea made my daughter's wedding day incredibly special; her technique is flawless, both regular make-up and the airbrush that both my daughter and I had done!! super accomodating, low key, very creative!

    Thanks Chelsea, you made a beautiful day even more beautiful!
  • Vicki
    Vicki Sent on 07/22/2013
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    Chelsea of FUSE Hair & Beauty has a wonderful spirit that is contagious. She was fun to have in the bridal room with my MOH and me. I admire for being her own business woman and she is an example of what hard work and dedication can bring.

    I selected Chelsea based on reviews I read here on Wedding Wire. As a woman of color, it was important to me that whoever did my makeup was comfortable and competent to work on dark skin. I did my trial at Chelsea's home studio and when she was done, I was beaming on the inside and I'm sure the smile of satisfaction on my face let her know that I was happy with her work.

    My MOH didn't do a trial and took a HUGE leap of faith in getting hair and makeup done the day of the wedding, but she was very pleased with the results and Chelsea's work.

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    Nataly Sent on 04/18/2012
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    Profecional polite and very patient. Enjoyed working with her.
  • R
    Renee Sent on 04/18/2015
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    We found FUSE Hair & Beauty after several hair and makeup vendors failed to return our e-mails or phone calls. Chelsea was very responsive and quickly booked us as clients for our wedding. She is extremely sweet and personable, and very easy to work with. I have exceptionally sensitive skin and have allergic like reactions to many products, but Chelsea was more than happy to work with me and help me get the look I wanted with products that would not cause my skin any issues. Both my wife and I were able to show Chelsea very vague pictures with what we wanted for our looks (sorry Chelsea!!!), and she was able to nail both looks 100% perfectly. We were very impressed. On the day of our wedding, Chelsea was able to do hair and makeup for 2 brides and 2 moms on her own in about 5.5 hours.

    We also had a special photoshoot the next morning after our wedding, and Chelsea was able to show up with Ness (who is also amazing and sweet) at like 4AM and get us back in full hair and makeup in about an hour and a half. Again, the looks were completely perfect. We wore our hair and makeup for the entire day at Disneyland (4AM to 11PM) and they both held up the entire time.

    Not only did our hair and makeup look perfect in person, it looks perfect in our professional photographs as well. Overall, we are extremely impressed with the caliber of Chelsea and her staff's work and we continue to visit Chelsea for all our hair needs (or makeup too if we have any events in the future we need it for!)
  • Mallory
    Mallory Sent on 07/23/2012
    4.7 out of 5 rating
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    I loved my hair and make-up, done by Jenvie!!! Although my hair didnt look much like my inspiration picture it was perfect. Chelsea is very sweet and easy to work with, but getting her and her assistant on the same page was a small issue. We did get it all worked out however they assured me we alloted enough time, but it took longer causing us to be rushed for pictures and something were skipped as a result. So just make sure you allow extra time and wiggle room for yourself.
  • Kate
    Kate Sent on 06/21/2023
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    Very happy with final product

    Very happy with the final product. Really appreciated how prepared Chelsea was and the timeline she organized for us. She was very flexible to add in additional services last minute so we could have some family members get all glammed up. Ness and Karina were great both in my preview and did an excellent job day of. Karina even edited together an instagram reel which meant the world to me as we didn't have a videographer. Ness also literally carried the back of my dress as I walked down the hill so it didn't get dirty. Just above and beyond. So pleased to have had these ladies around on such a special day!
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    Jennifer Sent on 06/27/2012
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    Overall I was very happy with the services I received. prior to the wedding I was very worried I had been ripped off due to the lack of communication I received., though the week of the wedding everything was arranged and all the documents were received. I got my spray tan two days before the wedding and that turned out well., she did arrive late on the wedding day bit she still took her time to do my hair and make up even redoing my hair when the first style just wasn't working. My only complaint with my hair is it needed some hair spray and additional Bobby pins because it started falling out before I even got to the ceremony. My make up was just great.
    Thank you
  • H
    Megan Sent on 06/22/2011
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    The services were amazing and both employees were very good at listening to my needs/ concerns and overall made me feel more beautiful then I've ever felt before! Unfortunately there was a problem with traffic and other factors which caused them to arrive late. But still I wouldn't have had anybody else do my hair and makeup. They were great before, during, and after the wedding.
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    Mary Sent on 06/04/2023
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    Too expensive

    The hair and makeup artist were outstanding! No complaints there. I was disappointed with the cost. The bride plus 1 was suppose to be 700.00. But because we only had three others getting hair and makeup done they charged us 225.00 per person AND 65.00 for the groom AND an additional 25.00 per person for lashes!! I would go to MAC for my next daughter’s wedding! Way to expensive!
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    Cara Sent on 10/29/2025
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    Skilled Team, but a Difficult Planning Experience

    The on-site team did an excellent job on the wedding day - skilled, calm, and professional. Their work quality was impressive, and I appreciated their efforts in ensuring everything ran smoothly.

    The planning process, however, was difficult. A $200 administrative fee was added and only waived if I booked at least four hair and four makeup services, which made me feel pressured to add services I didn’t originally need. The fee itself did not appear to provide any additional benefit.

    Although the vendor promotes offering full support and a “beauty glow” experience from start to finish, the only preparation material I received was PDF file with limited guidance. Communication during the planning stage felt inflexible, and overall, the process was more stressful than anticipated.

    While the artists themselves are talented and professional, the management and planning side did not meet expectations. If you value flexibility, transparent fees, and a more collaborative approach, you may wish to consider other vendors.
  • M
    Amanda Sent on 07/01/2013
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    BRIDES BEWARE!! Seriously! This vendor is a complete scam! She is basically only a makeup artist- she doesn't know how to do hair. And her make up service was half- way acceptable. She talks a great game about how she is a professional and only uses certain high performance tools for your hair and makes a time chart so that you and your bridesmaids know the schedule for getting ready..... lies, lies, LIES! Let me tell you what she did to me: She started texting me non-stop the NIGHT BEFORE my wedding when I was with family and friends asking me how to get to the venue. Then she got rude about the start time staring that we should start no later than 8am, this was because she had another event the same day and didn't want to stay any later than 1 even though my wedding was at 5. She showed up late to the venue the day of which in turn made everyone late getting ready. Than, even though I show her a picture of beach wave hair, she did not take time to talk to me about what it was that I was wanting and started pinning up curls into my hair. I could tell this was not what I wanted by the way she curled it. Then she does my bridesmaids hair- which I wanted a French braid across the front with waved curled hair. ALL of the braids she put in looked like garbage and proceeded to fall out. Then, after one of my bridesmaids had to re-curl her hair because it looked so bad, I had to re-braid their hair. Then the worst thing happened. she pulled down my hair and I LOOKED LIKE A POODLE, but worse! It was awful- so bad that I had to rinse my hair and RE-DO IT MYSELF. This put my pictures and photographer behind. I was in tears and so so so stressed. She caused so much stress to me- then demanded my fiancé pay her for her parking(even though there were free parking on the street.) Yes, that's right. she demanded we pay for her parking at the hotel. Horrible, terrible, NIGHTMARE!

    FUSE Hair & Beauty's reply:

    Dear Amanda,

    It's very unfortunate that you had a bad experience with FUSE Hair & Beauty. We strive for excellence and professionalism and treat all of our clients with the up most care and customer service. Unfortunately, our communication was faulty.

    As we discussed prior to your wedding, it's very important that every bride have a trial before the wedding. Having a trial pre-wedding allows a full understanding for your desired look. Based on my professional experience, I had a plan on how to style your hair to look exactly how you wanted 2-3 hours later in the sun on the beach. Doing weddings every weekend, I understand that hair will drop, especially being a beach ceremony.

    I do stand by work, but it breaks my heart about your experience here. Every bride deserves a perfect day.

    Sincerely,
    FUSE Hair & Beauty


  • F
    Mary Sent on 01/28/2012
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    I am so disappointed with Chelsea and her team. I would not recommend her to any brides, especially nice ones. I feel like she took advantage of my because I was not an aggressive bride. Her and Genevie arrived about an hour later than we had arranged and they rushed to do my hair and makeup (Genevie didn't even tell anyone she was arriving late and Chelsea was unable to get a hold of her for awhile!).
    They also cancelled a pre-arranged makeup and hair styling for my mother 45 minutes before the start of the ceremony because they had arrived so late and didn't think they could do it (so my cousin and sister had to do it for my mother).
    Because we were so rushed, I wasn't even able to look at myself in the mirror before running out of the house to get to the ceremony on time, she was still applying lashes while my bridesmaids were helping me into my dress, I didn't get any professional photos of myself dolled up before the ceremony and I ended up having a lash fall off onto my cheek during the ceremony.
    I think what was most disappointing and frustrating is that Chelsea seemed very unapologetic once she had finally arrived and made it seem like it was not a big deal that she arrived so late.
    Bottom line, I just found her to be extremely unprofessional and I honestly wouldn't suggest taking a risk with someone flaky on your wedding day!
    --a dissatisfied bride, Mary
  • Viviana
    Viviana Sent on 05/08/2020
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    Awful Experience - Brides (especially MILSO's) Beware!!!

    Well..at first Chelsea was great! Super friendly and (seemingly) flexible. Although I will say, you always have to be first to text her to confirm appointments (you would think the business would reach out to the customer to confirm appointments that were made 3+ months ago). This is a bit unsettling for a bride.

    Then as soon as COVID started happening, my texts were not being answered, my trial (1 on 1..no covid rules being broken) was cancelled by her 3 times for no good reason, I was always the one attempting to reschedule appointments..NOT her, and the contract was not honored when I was forced to cancel.
    I also agree with the other bad reviews (yelp, WeddingWire,the knot) that state she is very unprofessional, very unapologetic, and fake-nice. As one other review stated..if you're a nice / non-aggressive bride, she will take advantage of you and your time.



    Brides please pay attention to pages 4-5 of the contract if you're going through something similar! This is a natural disaster situation, and every vendor including our venue (shoutout to wedge wood Indian Hills!!)has given AT LEAST partial refunds. Chelsea is NOT doing this even though it's written in the contract. Chelsea stated she could not give me a prorated portion of the Total Cost (as written in the contract), because she does not have the money to do that. She yelled several times "What do you want me to do? What am I supposed to do?!! I don't even have $5 to give you!!" That was the only reasoning I was given. No credit was offered, no partial refund. Nothing. Extremely unprofessional.
    I understand with the pandemic everyone is struggling. Heck I'm struggling, losing thousands AND thousands of dollars on this wedding.

    It is NOT the clients responsibility to make sure the vendor has enough money to honor their contractual obligations! Nor should the client be made to feel guilty for simply asking for what the contract spells out. How very unprofessional! I have never in my life had a vendor tell me "well what do you want me to do?!" as if it is my fault for simply asking for what's due to me.

    We are NOT friends. She was hired to provide a service for me..when services can't be provided we go off of the agreed upon contract. We do not just settle for "oh I don't have the money, oh well sweetie. Goodbye!" Because, again, this is not a friend to friend situation, this is a business deal. No successful company does that.
    First of all they do not divulge financials, as Chelsea did. I was stunned, and made very uncomfortable, by this.
    Secondly, if they don't have the money, PROFESSIONAL businesses either get government help, they offer credit, or they do both. To not only yell at me, but to also not offer ANY incentive, is not a business I would consider.

    I believe that this company should really work on being more professional and honor their contracts. Or they change their contract to something they will feel comfortable honoring, if they do not want to honor their current contract. Brides beware! This company turned what was already a difficult situation into a nightmare.

    If you're a military family, you know how orders/deployments/PCS changes all the time. For those milso's looking for hair/makeup, I would NOT recommend this company. They will not honor your contract if/when things must change (as they always do in the military). They are NOT a flexible company. They will stop responding to texts/calls. This is the only wedding vendor that I have encountered since the COVID pandemic that has not been military friendly so far! Awful experience
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