Frost Bake Shop Reviews

Reviews

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67

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• Jessica D. Sent on 10/25/2022
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  High Quality and Tastes Great!

  Options on flavor combinations are plenty with Frost! Banana cake with peanut butter icing (aka Memphis Cream) and Carrot Cake were the Best flavors out of the three we went with for our 3 tier. The other flavor was vanilla cake with strawberry filling and frosting in the middle, was good but the sponge of cake wasn't quite as moist as the other two flavors...but it still tasted great! I have a chocolate allergy so we didn't have the chocolate frosting that typically goes with the Memphis cream but they are willing to satisfy every customer and wedding couples' requests. Gabby was professional and communicated so well with me. Cake was beautiful and looked exactly as the picture I provided. Get the Memphis Cream because it is truly delicious and unique to their business! Their Carrot cake is superb!

  Options on flavor combinations are plenty with Frost! Banana cake with peanut butter icing (aka Memphis Cream) and Carrot Cake were the Best flavors out of the three we went with for our 3 tier. The other flavor was vanilla cake with strawberry filling and frosting in the middle, was good but the sponge of cake wasn't quite as moist as the other two flavors...but it still tasted great! I have a chocolate allergy so we didn't have the chocolate frosting that typically goes with the Memphis cream but they are willing to satisfy every customer and wedding couples' requests. Gabby was professional and communicated so well with me. Cake was beautiful and looked exactly as the picture I provided. Get the Memphis Cream because it is truly delicious and unique to their business! Their Carrot cake is superb!
• Katherine A. Sent on 11/02/2021
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  Amazing Flavors

  Frost was amazing, our consult went so well and we tried so many different flavors. Our wedding cake flavors were pumpkin, snicker doodle, and caramel since we got married in the fall. All of our guest were obsessed with these flavors, and surprisingly pumpkin was one of the more popular flavors. Frost doesn't just do the brides cake though, my husband wanted cheesecakes as his grooms’ cake and they did little personal size ones for his cake(s).

  Frost was amazing, our consult went so well and we tried so many different flavors. Our wedding cake flavors were pumpkin, snicker doodle, and caramel since we got married in the fall. All of our guest were obsessed with these flavors, and surprisingly pumpkin was one of the more popular flavors. Frost doesn't just do the brides cake though, my husband wanted cheesecakes as his grooms’ cake and they did little personal size ones for his cake(s).

  Frost Bake Shop's reply:

  Thank you Katherine for allowing us to create an edible work of art for you! We are honored to have been apart of your special day❤!!!
• Mandy M. Sent on 11/11/2020
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  Perfection in a Bite

  WOW. Literally the best cake I've ever had. My guests were RAVING. We did a 3 tier (saved the top tier for 1 year anniversary) and the bottom 2 flavors were chocolate and carrot cake and they were both edible magic. Super affordable and you will not be disappointed in the taste. We had a pretty simple brushed wave design and added fresh flowers and it looked awesome.

  WOW. Literally the best cake I've ever had. My guests were RAVING. We did a 3 tier (saved the top tier for 1 year anniversary) and the bottom 2 flavors were chocolate and carrot cake and they were both edible magic. Super affordable and you will not be disappointed in the taste. We had a pretty simple brushed wave design and added fresh flowers and it looked awesome.

  Frost Bake Shop's reply:

  Yaay! Thank you, Mandy. You guys were such a pleasure to work with. Congratulations and we hope to be a part of more special occasions in your future!
Are you interested?
Send a message
• Krista Sent on 10/25/2020
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  Cute and Delicious!

  I heard so many compliments on the look of my cake and the various flavors of the cake tiers and mini cupcakes. We bought a bobble head set of my husband and me as hikers. We wanted some sort of outdoor theme. We had different ideas of exactly what we wanted. Laura did a wonderful job of designing something that mixed what each of us wanted. Then the bakers were able to add fondant replicas of our 2 cats and dog. I was so excited to see it. They did a fabulous job.

  I heard so many compliments on the look of my cake and the various flavors of the cake tiers and mini cupcakes. We bought a bobble head set of my husband and me as hikers. We wanted some sort of outdoor theme. We had different ideas of exactly what we wanted. Laura did a wonderful job of designing something that mixed what each of us wanted. Then the bakers were able to add fondant replicas of our 2 cats and dog. I was so excited to see it. They did a fabulous job.

  Frost Bake Shop's reply:

  Congrats Krista and Oren!
  You guys were such a joy to work with and I am so happy to hear your guests enjoyed the sweets!
  Thank you for your kind words.
• Courtney C. Sent on 09/17/2020
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  If you get married in/near Memphis.. MUST USE Frost

  First of all, Frost is amazing. Everything they make is delicious. So it should come as no surprise that their wedding cakes are not only beautiful, but taste just as good as they look. The staff there are so friendly and helpful. They are great to work with. They listen to what you want and make it happen. I’m not even a big strawberry fan, but their strawberry cake is to die for. Do yourself a favor a book a tasting ! You won’t regret it.

  First of all, Frost is amazing. Everything they make is delicious. So it should come as no surprise that their wedding cakes are not only beautiful, but taste just as good as they look. The staff there are so friendly and helpful. They are great to work with. They listen to what you want and make it happen. I’m not even a big strawberry fan, but their strawberry cake is to die for. Do yourself a favor a book a tasting ! You won’t regret it.

  Frost Bake Shop's reply:

  Courtney,
  You and Michael are as sweet as they come and were a dream to work with!
  I wish you both many blessings and wonderful years to come.
  Thank you so much for letting us be a part of it all.
• Genesis S. Sent on 02/27/2020
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  Best Cake in Memphis!

  Frost Bake Shop is by far the best cake my fiance and I have tasted here in Memphis! (Not to diminish or demean the other great cakes that we've tasted in any way). The flavors are wonderful, and their ability to keep the cake moist is extraordinary! Would definitely use them for anniversaries and birthdays!

  Frost Bake Shop is by far the best cake my fiance and I have tasted here in Memphis! (Not to diminish or demean the other great cakes that we've tasted in any way). The flavors are wonderful, and their ability to keep the cake moist is extraordinary! Would definitely use them for anniversaries and birthdays!

  Frost Bake Shop's reply:

  Genesis,
  Thank you so much for your sweet words. You and Joshua are a lovely couple and were wonderful to work with!
• Brenda Sent on 03/15/2020
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  Awesome Job

  All I can say we had no cake left over!

  All I can say we had no cake left over!
• Allison H. Sent on 11/05/2019
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  Cake was beautiful & delicious!

  Laura with Frost was exceptionally wonderful to work with and that was a major factor in our decision to choose Frost Bake Shop as our wedding cake vendor. She delivered excellent customer service every step of the way which really helped us as newbies feel confident.
  The cakes were delicious, though we did have an issue with the groom's cake falling apart at the back. I let Laura know about this issue and she swiftly issued me a refund and an apology and it was no big deal.
  Would highly recommend!

  Laura with Frost was exceptionally wonderful to work with and that was a major factor in our decision to choose Frost Bake Shop as our wedding cake vendor. She delivered excellent customer service every step of the way which really helped us as newbies feel confident.
  The cakes were delicious, though we did have an issue with the groom's cake falling apart at the back. I let Laura know about this issue and she swiftly issued me a refund and an apology and it was no big deal.
  Would highly recommend!

  Frost Bake Shop's reply:

  Allison, you guys were such a dream to work with from the start. Thank you for your support, patience, and wonderful words.
  All the best and hope to see you in the shop!
• Alicia M. Sent on 10/25/2019
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  Their cakes are the BEST

  Frost cakes are the best tasting cakes in Memphis, hands down. They worked with us to give us the three-layer, fall flavored cake of our dreams. They ALSO completely nailed the look based off of the inspo pic we gave them! All I have right now is a phone pic, but I can post a professional one later.

  Frost cakes are the best tasting cakes in Memphis, hands down. They worked with us to give us the three-layer, fall flavored cake of our dreams. They ALSO completely nailed the look based off of the inspo pic we gave them! All I have right now is a phone pic, but I can post a professional one later.

  Frost Bake Shop's reply:

  Thank you so much Alicia! We are honored that you chose Frost for your dream wedding cake. Congratulations and all the best!
• Willie Sent on 07/28/2019
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  Yummy Cake- Great Value

  Frost was extremely helpful in helping to pick a design for our wedding cake. They were patient and insightful in the design process. Our cake was a great price in comparison to other bakeries in town for the exact same design, with less assistance in the designing phase. Frost was accommodating when we had to add additional cupcakes for our wedding day. Our guests LOVED the cake. If you are in the market for any cakes, including wedding cakes, you cannot go wrong with Frost.

  Frost was extremely helpful in helping to pick a design for our wedding cake. They were patient and insightful in the design process. Our cake was a great price in comparison to other bakeries in town for the exact same design, with less assistance in the designing phase. Frost was accommodating when we had to add additional cupcakes for our wedding day. Our guests LOVED the cake. If you are in the market for any cakes, including wedding cakes, you cannot go wrong with Frost.

  Frost Bake Shop's reply:

  Thank you so much for your kind words and for letting us sweeten your special day! It was a pleasure working with you as well.
• Megan Sent on 08/19/2019
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  Delicious cake with unmatched professionalism!

  My fiancé and I visited a few other bakeries in the Memphis area before booking Frost. It was a priority for me to hire the most professional vendors in my budget to alleviate stress on my wedding day. Frost was the best cake we tasted AND by far the most organized and professional bakery we met with. I knew I wouldn't have to worry about any last minute cake disasters with them in charge. They've got a ton of great cake choices (we chose four different flavors for our cake) that were all delicious! It was hard to narrow it down and make a decision. I highly recommend them!

  My fiancé and I visited a few other bakeries in the Memphis area before booking Frost. It was a priority for me to hire the most professional vendors in my budget to alleviate stress on my wedding day. Frost was the best cake we tasted AND by far the most organized and professional bakery we met with. I knew I wouldn't have to worry about any last minute cake disasters with them in charge. They've got a ton of great cake choices (we chose four different flavors for our cake) that were all delicious! It was hard to narrow it down and make a decision. I highly recommend them!

  Frost Bake Shop's reply:

  Yaaay! Megan, thank you so much for your kind words. This is why we do what we do. I am so happy to hear your experience was stress free and that you all enjoyed the cake. All the best.
• Kijah Sent on 05/12/2019
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  Cake! Glorious and delicious cake!

  My cake and cupcakes were DELICIOUS!!!! EVERYONE was raving about them and asking where they came from!!!!

  My cake and cupcakes were DELICIOUS!!!! EVERYONE was raving about them and asking where they came from!!!!

  Frost Bake Shop's reply:

  Kijah! Thank you for the sweet feedback. We are so happy for you and can't thank you enough for letting us be a part of your celebration:)
• Alex S. Sent on 06/30/2019
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  No leftovers from this cake

  We loved our beautiful Frost cake! Frost was so great about meeting with us and looking at pictures we provided to really get an idea about what we wanted our cake to look like. They also gave us lots of yummy flavors to try. Our wedding cake was just what we wanted. The only downside was that it was so good the only piece we got was the sliver from when we cut the cake! We'll definitely be ordering another Frost cake for our first anniversary! So good!

  We loved our beautiful Frost cake! Frost was so great about meeting with us and looking at pictures we provided to really get an idea about what we wanted our cake to look like. They also gave us lots of yummy flavors to try. Our wedding cake was just what we wanted. The only downside was that it was so good the only piece we got was the sliver from when we cut the cake! We'll definitely be ordering another Frost cake for our first anniversary! So good!

  Frost Bake Shop's reply:

  Oh how wonderful! Thank you for sharing the photos, too! We are so honored to be able to celebrate with you and your guests, and love that the cake was enjoyed by everyone. When it comes time for your anniversary, please reach out to us 3-4 weeks before, and we can either re-create your design from your wedding cake, or we do have cakes available in every flavor every day for purchase that are not customized. Thank you, and congratulations to your new “sweet” life!
• Jessica Sent on 01/12/2019
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  This cake is sooooooo good

  Okay folks... DO it..hire them.. and order the strawberry cake! We ordered our wedding cake with 3 different layers - a different flavor for each. We ordered a cake for 150+ people even though we only had 140 people at our wedding. EVERY PIECE WAS GONE WITHIN 15 MIN!!!! People were raving about this cake!!!!!

  Okay folks... DO it..hire them.. and order the strawberry cake! We ordered our wedding cake with 3 different layers - a different flavor for each. We ordered a cake for 150+ people even though we only had 140 people at our wedding. EVERY PIECE WAS GONE WITHIN 15 MIN!!!! People were raving about this cake!!!!!

  Frost Bake Shop's reply:

  Wow! Thank you Jessica. We are thrilled everyone enjoyed the cake and so honored to be a part of your celebration. Congratulations!!
• Charlotte Sent on 01/13/2018
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  Working with Frost Bake shop was a real joy. From idea to design our experience was awesome. Our cake was delicious and the guests raved about the cupcakes. I would highly recommend Frost Bake Shop to my friends and associates.

  Working with Frost Bake shop was a real joy. From idea to design our experience was awesome. Our cake was delicious and the guests raved about the cupcakes. I would highly recommend Frost Bake Shop to my friends and associates.

  Frost Bake Shop's reply:

  Charlotte,
  Thank you so much for your kind review! I’m so pleased to read that everyone enjoyed the desserts. We look forward to celebrating with you again soon!
• Carmen Sent on 06/10/2018
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  The absolute best! Very professional and my cake was amazing!

  The absolute best! Very professional and my cake was amazing!

  Frost Bake Shop's reply:

  Thanks so much Carmen! We are happy to hear you enjoyed everything:) I hope you had a wonderful wedding.
• Emily Sent on 10/18/2016
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  Frost did an amazing job by following exactly what we wanted without question. We submitted to them how many tiers, design, pictures, and flavors and they did not disappoint. It was exactly what we wanted and we could not be more pleased with our wedding cake!

  Frost did an amazing job by following exactly what we wanted without question. We submitted to them how many tiers, design, pictures, and flavors and they did not disappoint. It was exactly what we wanted and we could not be more pleased with our wedding cake!

  Frost Bake Shop's reply:

  Thank you so much! We were honored to be a part of your special day.
• Jennifer A. Sent on 04/07/2018
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  Wow wow wow!!!!!!!!!!!!!!! The cake was amazing!!!!!!!!!!! It tasted like heaven and looked like heaven on earth.....what a masterpiece!

  Wow wow wow!!!!!!!!!!!!!!! The cake was amazing!!!!!!!!!!! It tasted like heaven and looked like heaven on earth.....what a masterpiece!

  Frost Bake Shop's reply:

  Yaaay! So happy to hear you enjoyed your cake! Thank you so much for your kind words Jennifer and Derek:)
• Liz Sent on 02/01/2018
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  3 cheers for Emily for being super gracious and easing an anxious brides' nerves!
  
  And a million cheers for Frost, for the AMAZING wedding cake! We can't wait to dig into our topper a year from now!

  3 cheers for Emily for being super gracious and easing an anxious brides' nerves!
  
  And a million cheers for Frost, for the AMAZING wedding cake! We can't wait to dig into our topper a year from now!
• Erica Sent on 12/28/2016
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  I am living in Houston, Texas and planning a summer wedding in Memphis, Tennessee. Since this is basically a destination for me and most of my guests, professionalism and responsiveness is key in my planning process. I began corresponding with Frost in August 2016 after my father learned they had won and award for best wedding cake in Memphis. When you make an initial request, they send you an informative wedding cake basic guide, and then they will answer specific questions that you might have as they arise. They have been incredibly responsive via email, answering questions and providing quotes. We were finally able to travel to Memphis in December for a tasting. I didn't know exactly what to expect, but, since the tasting was three days before Christmas, I thought we might feel rushed and like we were a burden. Our experience was completely the opposite. Despite the fact that they were having a busy day in the shop, their Wedding Cake Coordinator, Sarah Duggan, met with us in a lovely tasting room with lots of models to play around with cake shapes and sizes. She leisurely spent the time with us as if we were old friends, talking and laughing and learning more about us. The room was equipped with a computer, which made it easy for us to look over contract details and explore options. It was a fabulous and fun experience, and the cake tasted great! I will write another review after the wedding to provide an update.

  I am living in Houston, Texas and planning a summer wedding in Memphis, Tennessee. Since this is basically a destination for me and most of my guests, professionalism and responsiveness is key in my planning process. I began corresponding with Frost in August 2016 after my father learned they had won and award for best wedding cake in Memphis. When you make an initial request, they send you an informative wedding cake basic guide, and then they will answer specific questions that you might have as they arise. They have been incredibly responsive via email, answering questions and providing quotes. We were finally able to travel to Memphis in December for a tasting. I didn't know exactly what to expect, but, since the tasting was three days before Christmas, I thought we might feel rushed and like we were a burden. Our experience was completely the opposite. Despite the fact that they were having a busy day in the shop, their Wedding Cake Coordinator, Sarah Duggan, met with us in a lovely tasting room with lots of models to play around with cake shapes and sizes. She leisurely spent the time with us as if we were old friends, talking and laughing and learning more about us. The room was equipped with a computer, which made it easy for us to look over contract details and explore options. It was a fabulous and fun experience, and the cake tasted great! I will write another review after the wedding to provide an update.
• Terrika Sent on 10/09/2016
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  Frost did a wonderful job desiging my cake and it tasted great. I was able to have different flavors for no additional charge and they were easy to work with!

  Frost did a wonderful job desiging my cake and it tasted great. I was able to have different flavors for no additional charge and they were easy to work with!

  Frost Bake Shop's reply:

  Thank you for your kind words, and thank you for including us in your big day!
• Grace Sent on 07/17/2016
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  If you've ever tasted a Frost cake, then you probably don't even need to read this review because you already know how amazing Frost is. I'll just share that the wedding cake is the same amazing quality as everything Frost does. They're very easy to work with, and the cake was beautiful. We also had their mini key lime pies as a groom's cake. I guess they were a hit with our guests because I didn't even get one!

  If you've ever tasted a Frost cake, then you probably don't even need to read this review because you already know how amazing Frost is. I'll just share that the wedding cake is the same amazing quality as everything Frost does. They're very easy to work with, and the cake was beautiful. We also had their mini key lime pies as a groom's cake. I guess they were a hit with our guests because I didn't even get one!

  Frost Bake Shop's reply:

  Grace,
  
  Thank you so much for the Frost love! We are so glad you and your guests loved the desserts. Our motto is for you to have a cake that tastes as good as it looks! As for the mini key lime pies, we have those in the shop every day, so when you are ready for your own, please come see us! Congratulations.
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  User2725712 Sent on 08/15/2016
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  My wedding cake was everything I could ask for! It was absolutely amazing! ??

  My wedding cake was everything I could ask for! It was absolutely amazing! ??
• The Sent on 07/31/2016
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    5.0 out of 5 rating
    5.0
  • Professionalism
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    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Frost did an outstanding job on our wedding cakes. They were delicious and looked beautiful. They were easy to work with and documented all communications via email so we were all on the same page. The groom's cakes were made to look like a pot and pan and most people didn't even realize they were cakes! We had strawberry, lemon, and vanilla for the wedding cake and red velvet for the groom's cake- by far the best red velvet cake in Memphis. The prices were very reasonable compared to other bakeries and they were helpful when deciding how much cake we needed. Highly recommended!

  Frost did an outstanding job on our wedding cakes. They were delicious and looked beautiful. They were easy to work with and documented all communications via email so we were all on the same page. The groom's cakes were made to look like a pot and pan and most people didn't even realize they were cakes! We had strawberry, lemon, and vanilla for the wedding cake and red velvet for the groom's cake- by far the best red velvet cake in Memphis. The prices were very reasonable compared to other bakeries and they were helpful when deciding how much cake we needed. Highly recommended!

  Frost Bake Shop's reply:

  Thank you so much! We are so glad that everyone enjoyed the look as well as the taste. We were honored to be part of your special day!
• 
  User2521792 Sent on 01/29/2016
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  PERFECTION! The wedding cake and groom's cake were both beautiful and delicious. Highly recommend!

  PERFECTION! The wedding cake and groom's cake were both beautiful and delicious. Highly recommend!

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