Fringe Hair and Nail Salon Reviews
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4.3 out of 5 rating
4.3 Good
4.3 out of 5 rating
11 reviews
85% recommend it
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Quality of service 4.3 out of 5 rating
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Average response time 4.3 out of 5 rating
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Professionalism 4.2 out of 5 rating
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Value 4.2 out of 5 rating
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Flexibility 4.3 out of 5 rating
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User photos
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Christine S. Sent on 03/28/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great experience
They were very nice and did my hair and makeup just like I wanted for my wedding we are from out of town and I wasn’t sure who to go to and I’m so glad I picked fringe!They were very nice and did my hair and makeup just like I wanted for my wedding we are from out of town and I wasn’t sure who to go to and I’m so glad I picked fringe! -
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Ali A. Sent on 07/13/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Theyre super amazing
He and I used their waxing services as well as their hair services. Theyre all amazing there!! Courtney does amazing makeup and tori (I think?) Did an amazing job with my hair!! Thanks guys (if yall see this!!)He and I used their waxing services as well as their hair services. Theyre all amazing there!! Courtney does amazing makeup and tori (I think?) Did an amazing job with my hair!! Thanks guys (if yall see this!!) -
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Susan M. Sent on 05/05/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Beautiful for a Day
I've never been beautiful, but I was on my wedding day! Thank you to Fringe Hair & Nail Salon in Pigeon Forge.I've never been beautiful, but I was on my wedding day! Thank you to Fringe Hair & Nail Salon in Pigeon Forge.-
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+2 photos
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Quality of service
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Arayna Sent on 01/03/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Victoria went waaaay above and beyond for my bridal hair and makeup. She creatively integrated everything I wanted for my hair, even my wire jewel things that I didn’t know what to do with. She was using wire cutters. She was adding, redoing, and removing elements of my makeup all without any frustration. She entered all four of my WeddingWire reward Visa cards by hand AND she spent about half an hour starting up the computers in the office to print my wedding vows last-minute. She was super kind about everything and made the start of my day exceptionally relaxing.Victoria went waaaay above and beyond for my bridal hair and makeup. She creatively integrated everything I wanted for my hair, even my wire jewel things that I didn’t know what to do with. She was using wire cutters. She was adding, redoing, and removing elements of my makeup all without any frustration. She entered all four of my WeddingWire reward Visa cards by hand AND she spent about half an hour starting up the computers in the office to print my wedding vows last-minute. She was super kind about everything and made the start of my day exceptionally relaxing. -
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Coralie Sent on 11/04/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Did my hair and makeup for my wedding here as did my family members and bridal party. The girls were very knowledgeable and made everyone look great and most importantly very quick!Did my hair and makeup for my wedding here as did my family members and bridal party. The girls were very knowledgeable and made everyone look great and most importantly very quick! -
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Mandy Sent on 04/03/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We had a destination wedding and I was somewhat nervous getting my hair done without a trial. I booked hair and make up for myself, my mother and mother in law as well as hair for my 4 year old daughter. I was able to show the girls a picture of what I wanted for myself and my daughter and they were able to recreate the looks perfectly! I felt so beautiful on my wedding day and I know my daughter was in love with her up-do. Thank you to everyone at Fringe Hair Salon for helping the 4 of us feel beautiful on my wedding day!We had a destination wedding and I was somewhat nervous getting my hair done without a trial. I booked hair and make up for myself, my mother and mother in law as well as hair for my 4 year old daughter. I was able to show the girls a picture of what I wanted for myself and my daughter and they were able to recreate the looks perfectly! I felt so beautiful on my wedding day and I know my daughter was in love with her up-do. Thank you to everyone at Fringe Hair Salon for helping the 4 of us feel beautiful on my wedding day! -
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Tiffany Sent on 11/10/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
As a destination bride with no way of having a hair or make-up trial, I was very nervous of what my outcome would be. I booked with Alicia and she was amazing!! I showed her a photo of what I wanted my hair to look like and she completely nailed it after only looking at it twice. She was sweet and fun and fast! By the time we got to make-up, I left it up to her. I felt incredibly beautiful after spending an hour and a half with Alicia.As a destination bride with no way of having a hair or make-up trial, I was very nervous of what my outcome would be. I booked with Alicia and she was amazing!! I showed her a photo of what I wanted my hair to look like and she completely nailed it after only looking at it twice. She was sweet and fun and fast! By the time we got to make-up, I left it up to her. I felt incredibly beautiful after spending an hour and a half with Alicia. -
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Marilyn A. Sent on 09/20/20144.9 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 5.0 out of 5 rating
Allison and her staff did makeup and updos for me (the bride) and my sister-in-law and my niece. They knew not to use makeup that would reflect light and shine in flash photos and gave me a look that showed in the pictures but still was not overly done.
My 14 year old niece was gorgeous and my sister-in-law was radiant (unusual for her). Thanks for the service and the quality. They were pleasant and did not add any unnecessary drama to the wedding day.Allison and her staff did makeup and updos for me (the bride) and my sister-in-law and my niece. They knew not to use makeup that would reflect light and shine in flash photos and gave me a look that showed in the pictures but still was not overly done.
My 14 year old niece was gorgeous and my sister-in-law was radiant (unusual for her). Thanks for the service and the quality. They were pleasant and did not add any unnecessary drama to the wedding day. -
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Emily Sent on 06/24/20134.9 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 4.5 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Thankyou for the fabulous hair & makeup!Thankyou for the fabulous hair & makeup! -
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Catherine R. Sent on 03/26/20211 out of 5 rating
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Quality of service 1.0 out of 5 rating
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Average response time 1.0 out of 5 rating
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Professionalism 1.0 out of 5 rating
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Value 1.0 out of 5 rating
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Flexibility 1.0 out of 5 rating
Terrible experience & customer service, not trustworthy
If I could give a negative 5 starts I would. No call, no show, no NOTHING on my wedding day! After I called and verified my appointment the day before!!!! A girl dreams of this day her whole life, and I trusted Tori from fringe salon to come to our cabin to help get my mother and I get ready for my special day. I am a Mississippi bride, so I’m not completely familiar with the Gatlinburg, TN area, but after this happened to me I have found MULTIPLE reviews of this salon stealing from people and no showing on their events. YES, they did refund our deposit and they paid my photographer for doing my makeup but refused and were very rude when I just asked for the money back myself. They refused to give me any extra money to compensate for the extra stress they put me through on my wedding day!! I mean one of my best friends was having to FaceTime my hairdresser back in Mississippi who was walking her through my updo, and my photographer was missing out on snapping precious shots while we all got ready because she had to do my makeup. It’s completely ridiculous and very unprofessional how this salon works and operates, and I truly hope no bride EVER books them for their wedding!If I could give a negative 5 starts I would. No call, no show, no NOTHING on my wedding day! After I called and verified my appointment the day before!!!! A girl dreams of this day her whole life, and I trusted Tori from fringe salon to come to our cabin to help get my mother and I get ready for my special day. I am a Mississippi bride, so I’m not completely familiar with the Gatlinburg, TN area, but after this happened to me I have found MULTIPLE reviews of this salon stealing from people and no showing on their events. YES, they did refund our deposit and they paid my photographer for doing my makeup but refused and were very rude when I just asked for the money back myself. They refused to give me any extra money to compensate for the extra stress they put me through on my wedding day!! I mean one of my best friends was having to FaceTime my hairdresser back in Mississippi who was walking her through my updo, and my photographer was missing out on snapping precious shots while we all got ready because she had to do my makeup. It’s completely ridiculous and very unprofessional how this salon works and operates, and I truly hope no bride EVER books them for their wedding! -
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Jona Sent on 03/26/20211 out of 5 rating
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Quality of service 1.0 out of 5 rating
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Average response time 1.0 out of 5 rating
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Professionalism 1.0 out of 5 rating
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Value 1.0 out of 5 rating
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Flexibility 1.0 out of 5 rating
Fringe Salon
My daughter, Catherine Davis booked Tori to do her hair and makeup today for her wedding along with doing my hair and makeup as mother of the bride. We have called, messages and texted plus called the salon and Tori never showed up nor returned all any of our calls or messages. You talked about complete DEVASTATION for my baby girl on her wedding day. I did call the salon and was told that Tori was off today but is too busy with her own life and felt just fine by not showing up today for my daughter’s wedding! Our services would have been over $400 but I guess TORI with FRINGE SALON doesn’t need or cares or hurting people. I pray NO ONE EVER books TORI at FRINGE SALON again because she will ruin your one and only special day. I expect our deposit returned within the hour because now no one will answer the phone at the salon yet they are open. I expect a formal apology from Tori ASAP. Please absolutely no one book this salon ever again because you DO NOT MATTER to them on your wedding day.
If I could give a negative 5 starts I would. No call, no show, no NOTHING on my wedding day! After I called and verified my appointment the day before!!!! A girl dreams of this day her whole life, and I trusted Tori from fringe salon to come to our cabin to help get my mother and I get ready for my special day. I am a Mississippi bride, so I’m not completely familiar with the Gatlinburg, TN area, but after this happened to me I have found MULTIPLE reviews of this salon stealing from people and no showing on their events. YES, they did refund our deposit and they paid my photographer for doing my makeup but refused and were very rude when I just asked for the money back myself. They refused to give me any extra money to compensate for the extra stress they put me through on my wedding day!! I mean one of my best friends was having to FaceTime my hairdresser back in Mississippi who was walking her through my updo, and my photographer was missing out on snapping precious shots while we all got ready because she had to do my makeup. It’s completely ridiculous and very unprofessional how this salon works and operates, and I truly hope no bride EVER books them for their wedding!
My daughter, Catherine Davis booked Tori to do her hair and makeup today for her wedding along with doing my hair and makeup as mother of the bride. We have called, messages and texted plus called the salon and Tori never showed up nor returned all any of our calls or messages. You talked about complete DEVASTATION for my baby girl on her wedding day. I did call the salon and was told that Tori was off today but is too busy with her own life and felt just fine by not showing up today for my daughter’s wedding! Our services would have been over $400 but I guess TORI with FRINGE SALON doesn’t need or cares or hurting people. I pray NO ONE EVER books TORI at FRINGE SALON again because she will ruin your one and only special day. I expect our deposit returned within the hour because now no one will answer the phone at the salon yet they are open. I expect a formal apology from Tori ASAP. Please absolutely no one book this salon ever again because you DO NOT MATTER to them on your wedding day.
If I could give a negative 5 starts I would. No call, no show, no NOTHING on my wedding day! After I called and verified my appointment the day before!!!! A girl dreams of this day her whole life, and I trusted Tori from fringe salon to come to our cabin to help get my mother and I get ready for my special day. I am a Mississippi bride, so I’m not completely familiar with the Gatlinburg, TN area, but after this happened to me I have found MULTIPLE reviews of this salon stealing from people and no showing on their events. YES, they did refund our deposit and they paid my photographer for doing my makeup but refused and were very rude when I just asked for the money back myself. They refused to give me any extra money to compensate for the extra stress they put me through on my wedding day!! I mean one of my best friends was having to FaceTime my hairdresser back in Mississippi who was walking her through my updo, and my photographer was missing out on snapping precious shots while we all got ready because she had to do my makeup. It’s completely ridiculous and very unprofessional how this salon works and operates, and I truly hope no bride EVER books them for their wedding!
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Quality of service
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