Francesco's Italian Bakery Reviews
Reviews
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4.6 out of 5 rating
4.6
Very good
179 reviews
Recommended by 92% of couples
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Quality of service 4.6 out of 5 rating4.6
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Average response time 4.6 out of 5 rating4.6
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Professionalism 4.7 out of 5 rating4.7
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Value 4.6 out of 5 rating4.6
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Flexibility 4.7 out of 5 rating4.7
+10
User photos
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Lisa Sent on 12/31/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Excellent cake!
Delicious cake beautiful decorations and cake even tasted good one year after being in freezer! -
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Maura Sent on 06/16/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Perfect and yummy
They made the testing goes so smoothly, the cake was to die for, everyone loved it and they were a pleasure to work with -
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Rachel Sent on 10/07/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Delicious Cakes!
We sampled Francesco's Bakery at a bridal showcase in early October and every cake we tasted was moist and delicious! The pastry chef at the location was knowledgeable and very personable. We can't wait to come in for our formal tasting! -
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Margaret Sent on 10/01/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Wedding cake
Our cake for our wedding this past September came out exactly as we wanted. It was delicious and we were so happy with it!! -
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Olivia Sent on 09/26/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Very nice cake
Our wedding cake was yummy and we get a free anniversary cake too which is nice -
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Ann-Lois Sent on 09/05/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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On Point!!!
OMG... this bakery was recommended by my Godmother and when I say they came highly recommended they did and they did not disappoint. They suffered a massive set back and they showed up and showed out with my cake! The texture, flavor and design of my cake was wonderful. The team was helpful and did not hesitate with their suggestions and carried out all the amendments that I did😊
If you are on Long Island definitely give them a try!!! -
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Colleen Sent on 08/31/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Delicious and affordable
So many times do you find yourself overwhelmed by all the options and the expense of wedding related items. Francescos bakery was a refreshing change providing delicious food at a reasonable amount -
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Sabrina Sent on 03/04/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Cake was perfection
From the tasting to the final day, Francesco's was wonderful. Our cake came with our venue package and we were so lucky because it was delicious. You could enhance the cake but we chose to stay within the covered limits for a simple and elegant design. Our decorator added fresh flowers and made it sing. It was gorgeous and again absolutely scrumptious. It's been a week since our wedding and we are still eating the sheet cake we got! The cake is still moist and yummy. Thank you Francesco's! -
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Lia Sent on 02/24/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful cakes
The cake we received from Francesco's was absolutely beautiful and tasted great. -
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Kimberly Sent on 01/02/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Gorgeous and delicious
Beautiful and tasty! Just like I dreamed it. -
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Anissa Sent on 12/14/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Delicious and beautiful!
Our cake was not only delicious, but stunning! I'm a bit of a minimalist and don't like a lot going on, and Francsecos listened to my exact ideas and ran with them! -
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Jackie Sent on 12/14/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful Cake!
Francesco's Bakery is the affiliated bakery for my wedding venue and they provided the cake for my 12/1/18 wedding. The cake tasting was so fun and I had brought them a picture of a very elaborate cake that I was in love with and they really worked with me to take the elements of the cake I liked and make it into a version that was more in-line with my budget. The end result was amazing. It was the most beautiful wedding cake I had ever seen, and it was delicious! My guests all enjoyed it. I was almost sad to have to cut it and serve it! It was perfect! -
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Gina Sent on 10/29/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Amazing, perfect!
Cake was delicious, EXACTLY like the picture we provided. We checked on them a couple of times after we discovered the original person who helped us left. A couple of things were wrong when we checked to make sure they had the right information. After only speaking with Eileen, we felt better and she made sure everything was on the money. Guests were raving about how beautiful and great it was! -
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Eliana Sent on 10/05/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Our wedding cake was beautiful! And delicious. All our guests loved it. Booking our cake tasting was easy and the girl who helped us was so nice and didn't push any upgrades on us. She let us pick what WE wanted. Very happy with our choice. Highly recommend. -
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Jeannie Sent on 09/22/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Francesco's Bakery was a great choice for us to get our custom wedding cake! From the moment we sat for our appointment with Helen she worked with us to design a cake that not only captured our wedding theme, but our personal style as a couple. She was fabulous throughout the entire process and was very responsive any time we contacted her with questions or concerns. Unlike other bakeries we met with, we actually got the sense that they were interested in designing our cake as if it were a piece of art and not just another job. They also provide a great sample plate at the tasting with lots of options to choose from! Helen encouraged us to bring in our drawings/ideas and we discussed design aspects to get the centerpiece cake we wanted. When we saw the final result on our wedding day we were in awe – they truly brought our vision to life! And it was delicious! We highly recommend Francesco's and look forward to using them in the future for custom cakes! -
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Mackenzie Sent on 06/18/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Francesco's Bakery helped deliver the most beautiful wedding cake we could possibly imagine for our special day. From the very beginning they captured our vision creatively and over-delivered our expectations. More importantly - the cake was SO delicious! Our tasting was one of the hardest experiences from our wedding planning because every flavor was even better than the previous one! When everything you taste is amazing how can you narrow your choices down? Our cake was beautiful and everyone commented how it looked and tasted amazing. Thank you Francesco's for helping make our wedding extra sweet, and tasty! -
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Colleen Sent on 05/20/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I was worried at first after hearing some horror stories, but everything with the cake went smoothly. We scheduled our tasting and was advised what was included in the package. They were able to accommodate my dietary needs (gluten free) and brought my vision to life with the cake. I also got the grooms cake from there and it was awesome. The color was a little off, but I think that was because of the quality photo I had on my phone. -
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User3458010 Sent on 04/17/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing. I usually think wedding cake is overrated and normally it doesn't ever taste good but this cake is SO GREAT. We did half cannoli half fresh strawberry and cream and it did not disappoint. The staff on site helped us decide on flavors and design. I even made some last minute changes and they incorporated everything. The cake stayed very well in the freezer and we got to enjoy it again at our one year. Highly recommend! Will be using this bakery for future events :) -
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Lisa Sent on 04/09/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our wedding cake was included in our package with Westbury Manor through Francesco’s Bakery. My now husband and I were so excited to hear that because we know Francesco’s Bakery is known for their amazing cakes! Sandy was great to work with during our cake tasting and answered any questions we had! They cake turned out beautifully and everyone loved how delicious it was! Thank you Sandy and everyone at Francesco’s Bakery! -
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Lea Sent on 03/29/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Stacy made the cake selection process very easy. The whole process was very enjoyable and we were so pleased with our Beautiful wedding cake. We highly recommend Francesco‘s bakery for any of your wedding desserts. -
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Tara Sent on 02/14/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Thank you so much for an amazing cake for our wedding it was everything and more from the snowflakes on the outside of the cake to the most amazing rainbow cookie cake we could of not asked for a better cake! You did an amazing job and we can’t thank you enough! Love Mr & Mrs Saunders -
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Massiel Sent on 01/30/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely beautiful cake and the staff was extremely professional! I highly recommend this bakery. They did an excellent job making my wedding cake amazing. I would highly recommend to anyone looking for a great tasting cake. -
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Joanna Sent on 01/27/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely beautiful cake! Extremely professional staff! Cake tasting included! So many wonderful choices to pick from! I highly recommend this bakery. They did an excellent job making and delivering my wedding cake. I would highly recommend to anyone looking for a great tasting cake for their special event -
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Darlene Sent on 12/05/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Francesco’s provided the cake for our 10/8/17 wedding at the Arianna Waterfall. The cake we picked was delicious and gorgeous. Our guests raved about the cake. We had a vanilla cake with 4 different layers filled with cannoli & chocolate pudding filling. When we went in for our cake tasting Giancarlo was absolutely great. He helped us put together our cake and answered all our questions. Thank you to all the staff of Francesco’s & Giancarlo for making our wedding cake for our special day. We will be back in to get more goodies in the future to come -
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Ileana Sent on 08/27/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Cake was better than imagined. I loved it! Thank you. -
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Cristina Sent on 08/12/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our wedding cake was done beautifully! Westbury Manor recommended Francesco's so we went with this bakery for our wedding cake and everything worked out wonderful. The day of my wedding was obviously the first time I saw the finished cake and I was so impressed. I'd highly recommend! =) -
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Kristin Sent on 07/19/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Giancarlo and the team here were AWESOME!
My Fiancé and I had gone to pick out her wedding cake months before the actual wedding... we went with an upgraded cake that was carrot cake and completely delicious, I highly recommend it our guests raved about the cake.
Past the flavor of the cake though was the amazing service we received from Giancarlo.
Four days before my wedding he called just to verify the colors of the flowers that were to be on the cake. I took that opportunity to ask him if we could make a change to the cake. I wanted to have a surprise for my husband of a Corvette peaking out from the back of the cake from under the fondant. Not only did he make this happen he made it easy!!
I cannot say enough about this vendor and would use him over and over again for any special occasion!
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Varoon Sent on 07/14/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Friendly staff, and delicious cake! We ordered our wedding cake from here, and it was amazing. My wife and I were absolutely thrilled with how it looked, and the little bite we got from it was so good. I wish we could have tasted more of it, but we've been back the bakery many times after the wedding to try more of their delicious eats. We highly recommend using Franceso's for your events. -
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Dana Sent on 07/12/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My husband and I just had our wedding cake made on 7/8/17. Giancarlo did an Amazing Job!!! We had a little up charge for the sugar flowers we wanted added but it was so worth it. Our guests are still talking about how beautiful our cake was and how great it tasted. We had a cannoli cake! We can't wait until our 1 year anniversary to have another cake! -
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Jackie Sent on 07/07/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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We cannot say enough good things about this bakery and their store manager Giancarlo! Being a baker myself I was very particular about how I wanted the cake to taste and more specifically look in order to go with the decor and theme of the wedding. I have to say they went above and beyond to ensure that I would have everything I wanted in a cake, even sample cake design to make sure they nailed it, which of course they did!
I wanted a tree/ bark cake- that would be very light like berch wood. This is a very difficult design that I had in mind and after one sample attempt to work out the coloring and design issue, the second attempt blew me away! Our cake was amazing and exactly what we wanted, plus it tasted great! Well worth the extra money we spent to have our design elements come to life and to have our special cake flavor.
Can't wait for our 1 year anniversary cake! -
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Cassandra Sent on 06/05/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Francesco’s provided the cake for our 5/12/17 wedding at the Fox Hollow. I have celiac disease, so it was important to me to have our cake be Gluten-Free and I was concerned about using a regular bakery, but since the cake was included with our Fox Hollow package, we set up a tasting. They had both regular and gluten-free cake for us to taste and they made sure I felt secure ordering GF from them (at a small upcharge). The cake was delicious (I’ve been GF for 10+ years now so I wouldn’t know the difference, but guests told me they enjoyed it!) and it was really great to have the GF option. They frosted it exactly how we asked and had it ready for our florist to put flowers on the day of the wedding. It ended up being such a beautiful cake and made for some great pictures! We used the Nutella mousse filling and loved it! Highly recommend! -
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Nicole Sent on 03/30/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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We got a funfetti cake covered in sprinkles. The cake was one of the best desserts I've ever had! Our guests were RAVING about how amazing the cake was for weeks. The tasting was fun too... it was hard to decide what to get! -
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Jincy Sent on 03/14/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Our cake was complimentary for us through our venue and we weren't sure what to expect. We met with Giancarlo at the Hicksville site. He was swamped that day but he was patient and answered all our questions. He reassured us that the cake was the one thing we didn't need to worry about - he would take care of it. On the day of, we couldn't be happier with the finished product. It was exactly what we were looking for - elegant, simple and classy.
You will not be disappointed by their work! -
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Jackie Sent on 03/11/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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My fiance and I went to meet with Gian Carlo a few months before our wedding to pick out our wedding cake. When we arrived Gian Carlo gave us a book and went over flavoring and designing with us. He let us try some of the samples and it was so hard to pick because they were all so good! We had the most beautiful simple wedding cake which tasted amazing. I have to say there wasn't a doubt in my mind that our cake wouldn't be delicious as my family and I had been going to this bakery for years. Once the appointment was over he gave us a certificate to come back on our year and he will give us an anniversary cake. It was such a great experience and the cake was tasted fantastic! -
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Gina Sent on 03/03/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Francesco's was included in the package at our venue. Tasting was easy to set up and the staff was very friendly. They had a nice selection and we had an easy time picking our two flavors. They took an image from a photo I bought and completely recreated it for me. Very happy all around. -
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Ashlie Sent on 02/06/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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We loved working with Francesco's, so glad this was a perk of our Fox Hollow Wedding! The cake tasting was fabulous and our cake turned out beautiful and delicious!!! -
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User2966886 Sent on 02/05/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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We used Francesco's for our wedding cake for our July 4 wedding (it was included with our venue Fox Hollow). They did an amazing job! Giancarlo was great to work with at our cake tasting and our cake came out exactly like we wanted! I would highly reccommend!! -
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Sarah Sent on 02/01/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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A wedding cake Francesco's Italian-American Bakery was included in the contract with my venue, The Woodlands. Since my husband and I hate cake (sorry, this already a polarizing review!), we asked Francesco’s if we could trade in our cake credit for a different dessert. No problem – they calculated our “cake credit” based on our headcount, and gave us a dollar amount to spend at the bakery. We wound up with an assortment of 5 different pies and they were all delicious. They delivered the pies right to our venue and handled all the logistics. -
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Kelly Sent on 01/30/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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My husband and I hate bakery cake and we felt the cake tasting and picking out our cake would be the least exciting and even an annoying part of wedding planning. NOT!!! GianCarlo of Francesco's is the nicest, most professional and accommodating vendor that I've ever had the pleasure of dealing with. We didn't want fondant and we wanted something a bit different. After explaining my visions to GianCarlo, he showed me a naked cake with smeared icing and fresh flowers. This cake had the different slightly rustic and romantic look I was going for. What was better than the way it looked? The taste! I've never actually enjoyed the taste of a wedding cake. My husband and I chose to upgrade to carrot cake and red velvet on alternating tiers. I heard from so many guests that the cake tasted 'homemade' and was incredible. Lastly, two of our married couple friends had their wedding anniversaries the same weekend after our wedding. GianCarlo included two cupcakes with the number for their anniversaries free of charge. You will not regret choosing Francesco's Bakery. GianCarlo really goes above and beyond to make sure that his customers are more than happy and he is a true artist at his craft. Check out their Instagram to see for yourself! -
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Keri Sent on 12/14/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Giancarlo was a true gentleman and told me when I met him at the Inn at New Hyde Park's bridal showcase that he can do anything I wanted and would sit and discuss with me. Our cake, basic costs, we included within our venue. When we went for our cake tasting and I was explaining my vision, he explained everything in detail from the small things to the biggest things about a wedding cake. He truly went out of his way and created such an environment, my cake was the last thing I worried about. My wedding cake CAME OUT AMAZING! I couldn't even have imagined it any better or more perfect. It matched and exceeded my expectations in every way. We had a 5 tier cake and even told us to place 2 flavors/different types for the layers. We did a chocolate cake with chocolate pudding in one layer and then did a Vanilla cake, with vanilla custard and fresh strawberries. I also know that the pastries and cookies that were in our Venetian hour was made by Francesco's as well---these were all delicious as well.
My mouth is watering for more cake, that is how good and fresh this was. This was the perfect ! Highly recommend for weddings or anything someone is in need of! -
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Brittany Sent on 12/10/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I love Francescos Bakery. Giancarlo is amazing to work with and the cake was delicious. I got my groom cake here and it was very impressive (the shape of a scotch bottle). He even gave me a cupcake for the rehearsal dinner as it was my nephews birthday. 100% recommend -
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Barbara Sent on 12/03/20165 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Our venue has an arrangement with Francesco's to provide a "standard" wedding cake. We knew we would want something "more". At our appointment we looked through many different cakes, but ultimately went with one we found on pinterest. There was an upcharge for fondant, which we felt was very reasonable. We enjoyed the cake tasting, they had so many options! Everyone was very professional. The day of our wedding, we were we love with our cake. So many people complemented the style, and the taste. Definitely a great choice! -
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Jessica Sent on 10/19/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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The cake was absolutely beautiful and delicious! It looked exactly like a picture we provided. The cake was included in our package from Fox Hollow and the bakery was so helpful with what was included and upgrades available. We received many compliments! -
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User2816348 Sent on 10/15/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Quick and easy ordering. Make sure you give yourself ample time for an appointment....it took longer to get an appointment than planned. The cake was amazing and our guests who weren't going to eat it were told to go and taste it. They all loved the raspberry filling. Great reviews by all. -
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Amanda Sent on 10/04/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Our venue included a wedding cake from Francesco's Bakery and we are so very glad they did! Giancarlo showed us over 100 different style cakes to choose from and he was so incredibly helpful during our cake tasting! Thank you for making our wedding cake so beautiful that it hurt cutting into it! -
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Jenelle Sent on 09/07/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Francesco's Bakery was packaged with our venue Westbury Manor. Setting up an appointment was quick and easy. My maid of honor, fiancé , and I went in for the cake tasting and we had so many choices. Upgrade options were available and on budget. Antonio was the definition of customer service he even helped when i accidentally sent the wrong ribbon. The cake was delicious and beautiful. Thank you! -
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Zully Sent on 08/28/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I just want to say that when a baker is just as excited to make your cake as you, you know you've found the right one! We had a Superhero themed wedding and our baker was so excited talking to us about it. We showed him what we wanted and he completely blew us away. It came out exactly how we wanted. Our cake was the hit of the party. And not only did it look amazing, I was so delicious. I actually sat down and ate my cake and no one was snatching me away from my cake haha. absolutely worth every penny! -
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Christine Sent on 08/18/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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They did an amazing job and our cake was absolutely beautiful and delicious! They added bling to create the perfect touch. It was simple, yet elegant. Thank you to the bakers at Francesco's. -
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Lorin Sent on 08/17/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
This bakery was recommended by chateau Briand caterers for our wedding and their cake was included in our package. Upon walking in we were greeted by the owner and given a sampling of all their different cake and filling options. He let us taste away and gave us some time alone to discuss. This part of the wedding planning was my husbands favorite part! We wound up upgrading our cake so we had to spend a little money for the extras, though we weren't pressured to do so. The owner was upfront about everything, no hidden fees, and we were left with an absolutely delicious and beautiful wedding cake! -
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Adrian Sent on 08/01/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Francesco's Italian Bakery does not disappoint! Myself & my Sicilian Bride can verify that. We started off with a taste-testing session at their location in Massapequa. Giancarlo was the representative that we spoke to. He was an absolute gentleman and walked us through the package that we were eligible for, gave us a rundown of what to expect, and was great to work with. He brought us a platter of various cakes and toppings, each one more delicious than the last. The actual cake we had at our wedding was SUPERB. What made matters even more convenient was that Francesco's already has a history of conducting business with our wedding venue, the Inn At New Hyde Park. Can't go wrong with these guys. -
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Alicia Sent on 07/25/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Our venue included the cake for our wedding from Francesco's, and we are so happy that they did. At our cake tasting, Giancarlo was friendly and professional as he gave us lots of flavors to try along with some coffee as we scrolled through different designs. He listened to what we were looking for in design, and even said that we could order a fresh cake with the same fillings for our 1st anniversary instead of trying to freeze and then eat the top layer of our cake. On the day of the wedding, our cake was just as beautiful as promised. And all our guests commented on how fresh and delicious the cake was -- we had two flavors vanilla with cannoli cream and vanilla with fresh strawberries & cream. Thank you so much!! -
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Jessica Sent on 07/17/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We worked with Francesco's bakery because our catering hall, Chateau Briand works with them. We went to pick out our cake a few months prior to the wedding and Giancarlo helped us. He showed us the designs that each cake could possibly have and allowed us to try all of the flavors. We went with the vanilla and strawberry combo! It was so delicious, I cannot stop talking about it!!! Such a pleasure to work with Giancarlo and all of Francesco's bakery. We cannot wait to work with them again for other occasions -
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Constantinos Sent on 07/15/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Francesco's is the bakery of choice of wedding cakes for Westbury Manor, and we weren’t disappointed one bit. At the cake tasting we tried so many delicious flavors that it was hard to pick. We received so many compliments on how beautiful and delicious the cake was. Francesco’s is now our bakery of choice for cookies and cakes. -
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Bianca Sent on 06/28/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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We had our wedding cake, grooms cake and a giant cannoli for the rehearsal all done by Francesco's. It was all fantastic. Giancarlo did a fantastic job making sure everything was exactly as I wanted. I did get a taste of the wedding cake and it was great! All of our guests loved the giant cannoli from the rehearsal dinner as well! I highly recommend them. My only advice is make an appointment to work with Giancarlo. He is super busy, but great to work with! -
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Rebecca Sent on 06/01/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
When I booked my venue, my wedding cake was included in my fee and they provided the bakery already. We were a little nervous because we were not able to choose our own bakery, however once we make an appointment for our tasting, our worries disappeared instantly. The bakery is open late hours, which accommodated me with my job schedule. We met with Giancarlo and while he was getting our samples ready, he allowed us to look though his iPad with 100s of wedding cakes that they have done before. We wrote down the numbers that we liked and once he returned, he looked at the ones that we chose. Giancarlo helped us decide on the look of our wedding cake, which was simple but we wanted real flowers on it, which our florist would have to provide. He gave us some time to try all of the samples, which was the difficult part because all of the flavors were incredible! We decided on strawberries with custard and cannoli and all of our guest RAVED about the taste of the wedding cake. We were so busy taking pictures that we were unable to eat our cake during our wedding. For our one month anniversary, we ordered a 7inch cake with the fillings of our wedding cake. The cake was so delicious that we are going to make it a tradition to order our wedding cake for our anniversaries. Even though we did not choose Francesco's Bakery, we would have chosen them anyway. We HIGHLY recommend them! -
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Diana Sent on 05/17/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Giancarlo is a sweetheart and the cake was both gorgeous and tasty! They offer an anniversary cake for supplying them with a picture of your cake from the day of and gave my mom pastries at no charge at our tasting. I loved both the grooms cake and our wedding cake! -
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User2398147 Sent on 05/06/20165 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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I knew of this place before i found out they are packaged together with my venue(East Wind). Easy appointment set up. gives a number a samples and goes over them twice, helps you with all the details. He even helped us with a gluten free option. so personal and adding in the little details for us so happy. I now go here for cakes and everything ALL the time! :) YUMMY!!!! -
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User2441823 Sent on 04/29/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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I used Francesco's Italian Bakery for my wedding cake. Giancarlo was responsive to my requests and truly helped me to create the wedding cake of my dreams. It was everything I wanted and more. Not only did the cake look amazing, but it was delicious!! I highly recommend Francesco's. Their pricing was also extremely reasonable. -
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Ava Sent on 04/21/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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OMG!!!! This bakery is AMAZING!!!!! From our "Cake Tasting", to actually eating it at our Wedding........ sheer bliss!!! Sooo beautifully done and sooooo delicious!!!!! All our guests are still bragging about our cake!!!!! Not only on the outside, but every single part of it was incredible!!! GianCarlo, was an absolute pleasure to deal with!!!! He had helped to make sure we were happy!!! Well, we were EXSTATIC!!!! Thank you soooo very much, for making our Wedding Cake so perfect!!!!! :):)):):) -
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User2522980 Sent on 01/30/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Our wedding cake was exactly what we wanted. It tasted as good as it looked. Thank you Francescos! -
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Mariselle Sent on 01/08/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Wow! I have never tasted cake as amazing as our wedding cake. I had a certain design in mind and even wanted writing on my cake….Giancarlo ensured that my every wish came true. Not only did the cake taste amazing but it looked incredible!! We ordered Italian cookies and macaroons also and oh my goodness, the macaroons just melted in your mouth. As the first of our friends to get married we are telling them for the future that they must use Francesco’s for their wedding cake. I can’t wait to eat the top layer of our cake on our first wedding anniversary! -
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Danielle Sent on 01/03/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Our wedding cake was included in our wedding package at the Fox Hollow Inn. The cake tasting was efficient and delicious! Our cake was so beautiful, it was exactly what we wanted! Definitely recommend! -
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Deisy Sent on 12/08/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Cake tasted great. Even weeks after the wedding people are talking about how great the cake tasted. This company made the cake exactly as we wanted and even worked with our florist to ensure that the flowers our florist selected were able to be placed on the cake. The cake tasting with smoothly, there were so many choices it was hard to pick. They did not rush us or try to pressure us with one particular flavor or style. -
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User2458830 Sent on 12/07/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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I am so happy we decided with Francescos for our wedding cake. Our cake was so delicious and beautiful. Our inital meeting with Giancarlo was fantastic. He worked with our budget and design to make us a spectacular cake. We had our reception in Bayside Queens and Francescos delivered to us for an additional charge. All of our guests loved the cake design. Job well done! -
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Melissa Sent on 12/02/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Francesco's created an awesome cake for my wedding, that wasn't only gorgeous to look at but delicious to eat. As part of my venue's package we were offered about 10 different fillings and 2 cake flavors. There were flavors you could also upgrade to as well, but there was no need being we were offered so much. We were even offered a small replica cake topper for our first anniversary! Giancarlo was amazing to work with, and I will be using them again for any cake needs, -
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Sheila Sent on 11/20/20155 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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I was recommended by my venue to come here and order our wedding cake. As we entered the shop the service was great! The cake tasting was amazing and they were very accommodating to creating the cake of my dreams JUST FROM A PICTURE! Of course we had to leave there with a few treats to go! ;-) -
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Ivelise Sent on 10/25/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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The cake tasting was easy to schedule and during convenient times. The bakery smelled delicious, and I was happy that it still had a family owned, mom-and-pop feel to it. The cake was very moist and the frosting was very good. We don't like fondant and were happy to have the option of buttercream. There were so many different styles and flavor combinations to choose from. In addition to tasting the cakes, there was also a digital album of over 200 cake styles which we could mix and match from to create the cake we wanted.
We chose a 4-tier cake with an ivory buttercream frosting and filigree design, yellow cake with 2 tiers of chocolate pudding filling and 2 tiers of cannoli cream filling. The tiers were alternating square and round. Our wedding cake was beautiful - and delicious! -
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User2330875 Sent on 09/23/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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our cake was amazing!!! we had 2 different flavors of cake...rainbow cookie & carrot cake, mine and my husbands favorite - they nailed it - it was delicious! -
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Tiffany Sent on 09/16/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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LOVED my wedding cake! It was perfect and absolutely delicious! The only piece left of my wedding cake now is the top! Everyone loved it! The pricing was fair as well for the type of cake that we purchased. I highly recommend Francesco's! -
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Cindy Sent on 09/08/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Originally my cake was going to have fondant. However, it is significantly expensive. I didn't want to spend that much on fondant because people don't eat it. Therefore, I decided to do all butter cream. I was uncertain about the butter cream. Giancarlo reassured me the cake will be tasty and beautiful. I added a little jewel for character and tge design was elegant.
One the big day my cake was beautiful and tasty. I was very pleased. -
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Elizabeth Sent on 09/04/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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We got married at the Venetian Yacht Club and the included wedding cake comes from Francesco's. The tasting was quick and easy and they added a ribbon to our classic cake that was the perfect touch!! The cake was absolutely delicious and the ordering processing and everything was so flawless and easy. -
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Private U. Sent on 08/05/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We had a great experience with Francesco's Bakery. We ordered our wedding cake from Giancarlo and we found him to be professional, patient, and personable. We saw so many options of gorgeous cake styles that were available to us, and we enjoyed a tasting of the different types of cakes and fillings. Our cake came out beautiful and was exactly what we ordered, and it was delicious! We would recommend this bakery to anyone looking to order a beautiful cake. -
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Joanna Sent on 07/30/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Our wedding cake was delicious and beautiful. We never thought we would get a chocolate wedding cake, but after tasting the Nutella mousse with chocolate cake, we knew it was perfect for us. We were really excited to have left over cake to eat after the wedding. The buttercream and flowers looked delicate and held up the whole night. -
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User2173057 Sent on 06/03/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Was an awesome bakery to work with! Very reliable and our cake was exactly how we imagined it to be. We had a great experience with them! -
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Alyssa Sent on 05/11/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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My wedding cake was more beautiful than I had even imagined! Every last detail was executed exactly the way I wanted it! Everything about the cake was perfect and beautiful, from the appearance to the taste! Would highly recommend for any event! -
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Exikha Sent on 04/15/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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So happy that our wedding cake was from here. My husband and I went through many pictures when we went for the cake tasting, and they took into consideration my like for about three designs and created my wedding cake. The cake was amazing and will be getting my future desserts from the bakery. -
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Karen Sent on 03/31/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Thank you Francesco's Bakery for making my wedding cake one of a kind! Our guests love it and we do as well! It's also delicious! The staff was very friendly and accommodating to my requests. I will definitely be back. Thank you so much! -
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David Sent on 02/20/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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What a great experience! The cake was delicious and we were able to customize the cake with exactly what we wanted. They were prompt and friendly. And did I mention that the cake was delicious!?! -
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User1998934 Sent on 01/06/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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As part of the wedding package we got a " free cake". We found that it depended on the design. We went to the bakery and had a tasting. Everything was delicious. Giancarlo is so sweet, comforting and professional. He gave us great advice on choosing flavors. They have lots of flavors and are excellent is crafting designs. We were pleased with the final product. It was DELICIOUS! We had a slice at the end of the night when we got to the hotel and wished we had packed up more!! -
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User1985897 Sent on 12/27/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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My engagement party was on Dec. 14th all my guests complimented how beautiful and delicious the cake was!!! I had a three tiered cake with white butter-cream frosting and canoli filling (mmmm) couldn't be happier :) Also, Gian-Carlo at Francesco's bakery was easy to work with.
Thanks! -
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User1938722 Sent on 11/24/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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the cake was amazing. Couldn't have asked for much more! -
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User1926126 Sent on 11/17/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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We loved our wedding cake! When we met with the staff at the bakery, they made it easy and smooth for us to pick our design and flavor. I was able to add ribbons and accesories I wanted and my cake looked exactly as i had hoped! It tasted delicious and we are so excited we went with Francesco's! -
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Nicole Sent on 11/04/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I wanted to share my experience that I had with Francesco's Bakery. First of all let me say the cake was delish! I have attended many weddings in the past few years and I always remember being disappointed with the cake being too dry. We shared our concerns about the cake to Gian Carlo about what we wanted and he delivered all of his promises. Our cake was absolutely stunning and ridiculously delicious. It was moist and the flavor was outrageous- not to mention how beautiful it was. The tasting was so much fun and Gian Carlo was patient and so helpful. We did the upgrades for the fondant and we negotiated price. I took them a picture of the cake I wanted and it turned out beautiful! They are even giving us a free cake for our 1 year anniversary. We saved the top tier of our cake but they are willing to replicate it for us if we want. They also did the desserts for our Viennese hour. Everyone was talking about how good everything tasted especially the wedding cake. We loved the service that they provided to us. And would recommend them to anyone looking for a bakery. -
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User1842405 Sent on 10/02/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Francesco's was the cake maker for our wedding at The Fox Hollow. Giancarlo from Francesco's was both professional,knowledgeable, and down to earth. The ipad pictures were super helpful and we loved the cake tasting. The cake came out exactly how we envisioned and tasted delicious. My favorite part was the option to have layers of rainbow cake. Great bakery! -
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Daniel Sent on 09/27/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We worked with Giancarlo, and he was great. He provided us with lots of options and ideas, worked with us to make a cake that was perfect- just what we wanted AND it was delicious. We ordered a second small cake to acknowledge a birthday during our reception, and that, too, was delicious. -
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Megan Sent on 09/21/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We would like to thank Francesco's Bakery for our amazing wedding cake!! We would especially like to thank Giancarlo who made our vision for our cake a reality. The cake was everything and more that we hoped for! Giancarlo, thank you for your patience and expertise in helping us to create this cake! The cake was delicious! Thank you for giving us the option to have two different cakes alternating on each tier, we each enjoyed a piece of cannoli and chocolate mousse on our wedding day and both were delicious!!! We cannot thank you enough!!! -
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User1814087 Sent on 09/16/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our wedding venue included our wedding cake from Francesco's Italian Bakery. We met with Giancarlo for our cake tasting/selection and he was super nice and professional. He explained everything we needed to know in complete detail and showed us sample images for ideas for our own cake. The cake was RIDICULOUSLY good. We had a hard time deciding what we wanted because literally everything we tasted was amazing. Since we had a pretty extensive dessert spread at our wedding and had alot of chocolate, we went for a 4 tier cake with 2 tiers of vanilla cake with canoli cream filling and 2 tiers of vanilla cake with raspberry custard filling. Both were so delicious. If you are looking for a bakery for your wedding cake, I highly recommend Francesco's. -
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User1800976 Sent on 09/08/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
They were the included bakery for our venue and they were great! Giancarlo is the guy we dealt with at the bakery and he showed us all our options of designs, and flavors. He was opened to suggestions and they delivered a beautiful cake to us in our big day!! -
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Karen Sent on 09/07/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My wedding cake was stunning! I was in awe when I saw it. Speechless. It was gorgeous and it tasted GREAT!!! -
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Kristin Sent on 08/23/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Working with Giancarlo from Francesco's Bakery was a breeze. We scheduled an appointment and went in to taste a bunch of pastries as well as cake options. Everything was so delicious. We would most certainly recommend them to our family and friends and use them in the future. Thank you Giancarlo for making this process seamless! -
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User1747413 Sent on 08/04/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I was completely in love with my cake from Francesco's! People still talk about it to this day! and it was absolutely delicious! they were extremely helpful and made my very difficult lace design look like it was fabric actually placed on the cake! i couldn't of been happier with it! -
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User1728348 Sent on 07/23/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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My wedding cake truly came out AMAZINg!!! We were thrilled with it :) Great bakery to work with! -
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User1685255 Sent on 06/29/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our wedding venue included a cake from Francesco's in our catering package and I was extremely satisfied with our wedding cake!! When we first walked into the bakery for our cake tasting appointment, you could smell the true American-Italian bakery. It was difficult choosing a flavor since they were all so delicious! Also, when it came to choosing a design, Giancarlo was very easy to work with! I was able to provide an image from online and they perfectly replicated it!! My husband and I had a very modern/non-traditional wedding and chose an ombré buttercream cake. It was simple and unique and EXACTLY what we were looking for. We would definitely recommend this bakery and would use them in the future if we need a cake again!! -
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User1540292 Sent on 06/08/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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I had my wedding at Westbury Manor and they are their in house bakery vendor. They are very flexible with customization of your cake for any event. I chose two flavors for my wedding cake: red velvet and vanilla cake with fruit. Everyone complimented on the cake, although i heard from a group of my guests that strangely their cake (vanilla and fruit) tasted and looked different than others. Otherwise they are great to work with. -
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User1773467 Sent on 05/08/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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the cake was awesome!!! loved it!!!! i loved my cake and i can stop staring at the pics! -
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Aggie Sent on 04/28/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our wedding cake was beautiful and delicious. What more can I say? I use Francesco's for everything anyway! -
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Charmaine Sent on 04/22/20145 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Gian Carlo was easy to deal with at Franseco's! We loved the look and taste of our wedding cake! Thank you Francesco's! -
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Kristin Sent on 02/20/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Everything was so delicious. And they were really nice to work with making my wedding exactly what I wanted! -
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Lisa Sent on 02/02/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My cake looked EXACTLY how I wanted it, I couldn't have been happier with it!!! I was nervous because some of the pictures that were shown to me I wasn't enamored by as I wanted something simple, classic, and wintery- I couldn't have been more obsessed with my cake.
THANK YOU!!! -
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Alison Sent on 11/13/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our cake was included in our package with our reception hall and we paid some extra for the fondant upgrade, but I was still a little nervous since we didn't "hand pick" the bakery. Our cake was absolutely stunning and ridiculously delicious. It was moist and the flavor was outrageous- not to mention how beautiful it was. The tasting was so much fun and the woman who helped us (I'm so sorry I can't remember her name!) was patient and so helpful. We LOVED Francesco's!!!! -
Quality of service
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