Fotografie Atlanta Reviews
Fotografie Atlanta
Buford, GAReviews
4.7 out of 5 rating
4.7 Very good
4.7 out of 5 rating
23 Reviews
94% recommend it
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Quality of service 4.7 out of 5 rating4.7
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Average response time 4.7 out of 5 rating4.7
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Professionalism 4.7 out of 5 rating4.7
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Value 4.7 out of 5 rating4.7
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Flexibility 4.7 out of 5 rating4.7
Awards
23
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Tera Sent on 02/19/20185 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Fotographie Atlanta did an amazing job with our wedding pictures! They turned out amazing! Emily and Vicki were wonderful working with our families, helping us during the planning process, and gathering everyone for photos! I am so glad we chose them as our photographers and highly recommend them to anyone looking for high quality pictures!Fotographie Atlanta did an amazing job with our wedding pictures! They turned out amazing! Emily and Vicki were wonderful working with our families, helping us during the planning process, and gathering everyone for photos! I am so glad we chose them as our photographers and highly recommend them to anyone looking for high quality pictures! -
Quality of service
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Amy Sent on 07/31/20175 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
I loved working with Emily and Vicki! They were very professional and thorough...they made sure every detail was captured! Emily stayed late to make sure that she sent us some edited photos THE NIGHT OF the wedding. It was nice to have those photos when we woke up the next day. I look forward to using Fotografie Atlanta in the future, for family photos :)I loved working with Emily and Vicki! They were very professional and thorough...they made sure every detail was captured! Emily stayed late to make sure that she sent us some edited photos THE NIGHT OF the wedding. It was nice to have those photos when we woke up the next day. I look forward to using Fotografie Atlanta in the future, for family photos :) -
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Jenny Sent on 06/28/20175 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Emily was such a pleasure to work with! As mother of the Bride, I had a million things running through my mind the day of the wedding but I didn't have to think twice about the awesome photography Emily was providing. Very professional, great eye for capturing the moment. Love our pictures. Highly recommend.Emily was such a pleasure to work with! As mother of the Bride, I had a million things running through my mind the day of the wedding but I didn't have to think twice about the awesome photography Emily was providing. Very professional, great eye for capturing the moment. Love our pictures. Highly recommend. -
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Julie Sent on 06/22/20175 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Emily was such a pleasure to work with!! She shot our wedding in May solo and we felt we had every detail from the wedding captured in our photos. We had a sneak peak of about 15 pictures within hours of the wedding and that was so awesome to see pictures so quickly!! Loved all the shots.Emily was such a pleasure to work with!! She shot our wedding in May solo and we felt we had every detail from the wedding captured in our photos. We had a sneak peak of about 15 pictures within hours of the wedding and that was so awesome to see pictures so quickly!! Loved all the shots. -
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Alyse E. Sent on 01/26/20175 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Thank you so much Emily!
Fotografie was a dream come true for my daughter's wedding, as well as our family and friends.
Emily meet with us prior to the wedding, listened to what we wanted and matched us up with 2 of her amazing photographers.
Suzanne did the photo's for the bride and it was like they had been best friends forever, they laughed together and at one point Suzanne was helping adjust the gown.
Lindsay did the photo's for the groom and as we all know men are not real wild about pictures - The guys raved about how awesome Lindsay was with them and they enjoyed every minute.
Fotografie is not just another photographer, they are classic, they are personal, they are artistes that take pride in their work and look for the fine details to capture in your pictures.
They do not work by a book, they work by the mode, by what you want, by the special moments that can only be captured and saved in a picture that will last through many generations.
My advise to anyone that is looking to have long lasting memories of their family's smiles, the bride and grooms secret look, a picture of their friends, cousins, the details from the brides hair all the way to the socks on her feet, Please choice your photographer wisely. Because at the end of the day when the wedding dress in hanging and the diamonds come off you are left with the pictures.
I did a lot of research for my daughters wedding photographer and from the first call I knew that Emily heard every thought that we wanted.
Fotografie was amazing!!
Ever picture that we look at we feel like "this one is my favorite".
Fotografie is simply perfection!!!
And don't forget their photo booth!!! Fun, Fun, Fun
I would pick Emily and Fotografie over again and again!!!
Robin
Thank you so much Emily!
Fotografie was a dream come true for my daughter's wedding, as well as our family and friends.
Emily meet with us prior to the wedding, listened to what we wanted and matched us up with 2 of her amazing photographers.
Suzanne did the photo's for the bride and it was like they had been best friends forever, they laughed together and at one point Suzanne was helping adjust the gown.
Lindsay did the photo's for the groom and as we all know men are not real wild about pictures - The guys raved about how awesome Lindsay was with them and they enjoyed every minute.
Fotografie is not just another photographer, they are classic, they are personal, they are artistes that take pride in their work and look for the fine details to capture in your pictures.
They do not work by a book, they work by the mode, by what you want, by the special moments that can only be captured and saved in a picture that will last through many generations.
My advise to anyone that is looking to have long lasting memories of their family's smiles, the bride and grooms secret look, a picture of their friends, cousins, the details from the brides hair all the way to the socks on her feet, Please choice your photographer wisely. Because at the end of the day when the wedding dress in hanging and the diamonds come off you are left with the pictures.
I did a lot of research for my daughters wedding photographer and from the first call I knew that Emily heard every thought that we wanted.
Fotografie was amazing!!
Ever picture that we look at we feel like "this one is my favorite".
Fotografie is simply perfection!!!
And don't forget their photo booth!!! Fun, Fun, Fun
I would pick Emily and Fotografie over again and again!!!
Robin
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Quality of service
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Diane Sent on 01/29/20175 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
I can't say enough good things about Fotografie Atlanta. Suzanne and Lindsay were our photographers for the day. As the mother of the groom, I was so surprised when I saw all the pictures of my son. I could not believe that Lindsay had spent so much time with the groom. Of course, Suzanne took wonderful pictures of my future daughter-in-law. The wedding pictures were beautiful!!! I would highly recommend them to any bride and groom.I can't say enough good things about Fotografie Atlanta. Suzanne and Lindsay were our photographers for the day. As the mother of the groom, I was so surprised when I saw all the pictures of my son. I could not believe that Lindsay had spent so much time with the groom. Of course, Suzanne took wonderful pictures of my future daughter-in-law. The wedding pictures were beautiful!!! I would highly recommend them to any bride and groom. -
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Lindsey Sent on 12/21/20165 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
I'm SO glad I picked Fotografie Atlanta for my engagement shoot and wedding photography! The pictures are AMAZING. So many of my married friends complemented me on the photos and said they wished they would have used my photographers. Emily and Vicki worked with me on both the engagement shoot and my actual wedding. They are very talented, super professional and creative. I did not want to take every pose going around on pinterest and wanted more unique and original poses and Emily did just that! Let them use their creative magic and you will thank yourself later. They're flexible and very easy to work with. I'm very happy we used Fotografie Atlanta because we have great pictures of our very special day forever!I'm SO glad I picked Fotografie Atlanta for my engagement shoot and wedding photography! The pictures are AMAZING. So many of my married friends complemented me on the photos and said they wished they would have used my photographers. Emily and Vicki worked with me on both the engagement shoot and my actual wedding. They are very talented, super professional and creative. I did not want to take every pose going around on pinterest and wanted more unique and original poses and Emily did just that! Let them use their creative magic and you will thank yourself later. They're flexible and very easy to work with. I'm very happy we used Fotografie Atlanta because we have great pictures of our very special day forever! -
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Michael Sent on 05/10/20165 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
We hired Emily and Fotografie Atlanta last minute for our small wedding. She was very helpful in providing details of her services and was extremely flexible and accommodating to meet our needs despite our wedding being last minute. We managed to book her for the event and were very impressed with her level of professionalism. Day of the wedding Emily was early to the event and seamlessly got situated and took amazing photos. Everything came out amazing and beautiful. Throughout the process from start to finish Emily was extremely professional, respectful and understanding to all our needs and made every effort to unsure our utmost satisfaction. Emily provided great value and service. Her photos are amazing and she definitely has en "eye" for the right poses and pictures. All our guests were very impressed with the quality of the pictured and definitely referred her to several friends. Overall I would recommend her to anyone for event photography and I would hire her again.We hired Emily and Fotografie Atlanta last minute for our small wedding. She was very helpful in providing details of her services and was extremely flexible and accommodating to meet our needs despite our wedding being last minute. We managed to book her for the event and were very impressed with her level of professionalism. Day of the wedding Emily was early to the event and seamlessly got situated and took amazing photos. Everything came out amazing and beautiful. Throughout the process from start to finish Emily was extremely professional, respectful and understanding to all our needs and made every effort to unsure our utmost satisfaction. Emily provided great value and service. Her photos are amazing and she definitely has en "eye" for the right poses and pictures. All our guests were very impressed with the quality of the pictured and definitely referred her to several friends. Overall I would recommend her to anyone for event photography and I would hire her again. -
Quality of service
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Ashley Sent on 06/14/20185 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
We love our photo sessions with Fotografie Atlanta! They have been our family photographer for almost 7 years. What started out as a wedding photographer has turned into quarterly family sessions, which has followed newborns and special occasions. We wouldn't trust anyone else with our precious life moments.
They do it all! We highly recommend Emily and her team! They have been professional, courteous and innovative with all of our photography needs.We love our photo sessions with Fotografie Atlanta! They have been our family photographer for almost 7 years. What started out as a wedding photographer has turned into quarterly family sessions, which has followed newborns and special occasions. We wouldn't trust anyone else with our precious life moments.
They do it all! We highly recommend Emily and her team! They have been professional, courteous and innovative with all of our photography needs. -
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Jessica Sent on 01/23/20175 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Emily at Fotografie Atlanta is amazing! She is so down to earth, creative and super nice. She even stayed longer than expected to make sure we got plenty of great shots! She is extremely professional and her prices are insanely affordable. We were really happy that we have the rights to all pictures, as so many more affordable options leave you with a very limited number of pictures. She sent me a disc of all of the pictures she took, even the ones she did not edit. I recommended her to my sister-in-law for her wedding as well. For a second time, she did fabulous job and my in-laws were as happy as we were with how everything turned out. Can't wait to get family pictures done with Emily in the future!Emily at Fotografie Atlanta is amazing! She is so down to earth, creative and super nice. She even stayed longer than expected to make sure we got plenty of great shots! She is extremely professional and her prices are insanely affordable. We were really happy that we have the rights to all pictures, as so many more affordable options leave you with a very limited number of pictures. She sent me a disc of all of the pictures she took, even the ones she did not edit. I recommended her to my sister-in-law for her wedding as well. For a second time, she did fabulous job and my in-laws were as happy as we were with how everything turned out. Can't wait to get family pictures done with Emily in the future! -
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Sheneka Sent on 07/24/20145 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
I highly recommend the services of Fotografie Atlanta. Emily and Vicki are AMAZING photographers! They did photos and video for our wedding, and they were the most incredible photos I have ever seen. The images they captured at our wedding tell our story - no words needed. The photos are candid, very clean and captured the magic and the emotion of the moment - nothing stuffy or contrived. Fotografie was very professional and easy to work with . Also, they were great at moving around to discretely capture moments. We truly have great mementos from our special day. Fotografie Atlanta exceeded every one of our expectations. Emily and Vicki are the best!I highly recommend the services of Fotografie Atlanta. Emily and Vicki are AMAZING photographers! They did photos and video for our wedding, and they were the most incredible photos I have ever seen. The images they captured at our wedding tell our story - no words needed. The photos are candid, very clean and captured the magic and the emotion of the moment - nothing stuffy or contrived. Fotografie was very professional and easy to work with . Also, they were great at moving around to discretely capture moments. We truly have great mementos from our special day. Fotografie Atlanta exceeded every one of our expectations. Emily and Vicki are the best! -
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Michele Sent on 02/27/20145 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Thanks Emily, Vickie and Seth for catching our special day on paper an video can't wait to see the pictures and DVD.Thanks Emily, Vickie and Seth for catching our special day on paper an video can't wait to see the pictures and DVD. -
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Staci Sent on 11/19/20175 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Absolutely incredible! Emily and Vicki were extremely professional, have the best personalities, and, of course, take the most amazing photos! I couldn't have asked for a better team to capture such a memorable day in my life!Absolutely incredible! Emily and Vicki were extremely professional, have the best personalities, and, of course, take the most amazing photos! I couldn't have asked for a better team to capture such a memorable day in my life! -
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Rebecca Sent on 05/26/20145 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
They are absolutely amazing! Our experience with them was the absolute best out of all the vendors we dealt with. I even came across a small problem with our wedding location and Emily was right there guiding me in what I should do.. How many people can say that their photographer took time out of their crazy busy schedule for a problem you were dealing with?! They are truly amazing and like family. They will forever take our family photos! We love them so so much!They are absolutely amazing! Our experience with them was the absolute best out of all the vendors we dealt with. I even came across a small problem with our wedding location and Emily was right there guiding me in what I should do.. How many people can say that their photographer took time out of their crazy busy schedule for a problem you were dealing with?! They are truly amazing and like family. They will forever take our family photos! We love them so so much! -
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Amanda Sent on 06/14/20185 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Emily and Vicki did an amazing job with our wedding! We also had a fantastic photo booth that all of our guests absolutely loved! All of our pictures came out amazing! All of the photographers were very professional, we got all of the pictures that we wanted, plus guests were still able to enjoy every part of the wedding with out worrying about a photographer standing in the way! We are SO happy that we decided to use them for our wedding!Emily and Vicki did an amazing job with our wedding! We also had a fantastic photo booth that all of our guests absolutely loved! All of our pictures came out amazing! All of the photographers were very professional, we got all of the pictures that we wanted, plus guests were still able to enjoy every part of the wedding with out worrying about a photographer standing in the way! We are SO happy that we decided to use them for our wedding! -
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Melissa Sent on 01/11/20125 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
I have used Fotografie Atlanta for two photo shoots so far. The quality in their pictures is far greater than any other photography company I've used in the past. The love for this art shows in each picture taken, and the professionalism is off the charts amazing! I would definitely use this company again, and definitely reccommend them to friends and familyI have used Fotografie Atlanta for two photo shoots so far. The quality in their pictures is far greater than any other photography company I've used in the past. The love for this art shows in each picture taken, and the professionalism is off the charts amazing! I would definitely use this company again, and definitely reccommend them to friends and familyFotografie Atlanta's reply:
Thanks Melissa! We love taking pictures of Zander! -
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Jon Sent on 01/10/20125 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Emily was very professional, patient with our child, prepared with props and shooting locales, and delivered outstanding pictures.Emily was very professional, patient with our child, prepared with props and shooting locales, and delivered outstanding pictures.Fotografie Atlanta's reply:
Thank you so much! We appreciate your time in effort to help others who consider our services! It means a lot! -
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Ashley Sent on 09/16/20115 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
I was so impressed with the professionalism, and cooperativeness of the whole team who attended my wedding. The pictures were beyond perfect. They took their time to make sure each pose was perfect, but at the same time, it didn't take a long time to capture all of the pictures that I wanted, because these girls are PROS! I couldn't be more happy with my pictures, and I've only seen the sneek peak! I can't wait to pass the word around to all of my friends who are getting married in the upcoming months and years! I would not have been as happy going with anyone else. These girls were amazing, and I am so thankful they were able to be a part of my special day. I will be using them for any and all of my moments of a lifetime events!I was so impressed with the professionalism, and cooperativeness of the whole team who attended my wedding. The pictures were beyond perfect. They took their time to make sure each pose was perfect, but at the same time, it didn't take a long time to capture all of the pictures that I wanted, because these girls are PROS! I couldn't be more happy with my pictures, and I've only seen the sneek peak! I can't wait to pass the word around to all of my friends who are getting married in the upcoming months and years! I would not have been as happy going with anyone else. These girls were amazing, and I am so thankful they were able to be a part of my special day. I will be using them for any and all of my moments of a lifetime events!Fotografie Atlanta's reply:
And we were honored to be there! Thank you for taking the time to share your experience with other engaged couple looking at our services! It means so much to all of us! -
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Amanda Sent on 09/13/20115 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
YES YES YES!! I am now married to a soldier in the army, scarry thing when it comes to planning a wedding, Michael (groom) didn't know until 6 DAYS before the wedding if he was coming or not! Fotografie Atlanta was completely flexible with my hectic schedule and was not stressed over the fact, which made it a whole lot easier on me! One of the many things that I was very impressed with was their attire, very professional and appropriate. The wedding was at 7p.m and the ceremony was out doors, we were pressed for time due to darkness, can you imagine the rush of taking all of the family pictures!! NOT with fotografie atlanta, they held everything together, were polite to everyone they encountered and got great pictures! I didn't shead one tear at the wedding, even through my dads speech, however when I saw how beautiful the pictures were, I cried! You only have pictures to remember the day by in 20 years, so keep Fotografie Atlanta in mind when planning the big day, I promise you will be MORE then satisfied!YES YES YES!! I am now married to a soldier in the army, scarry thing when it comes to planning a wedding, Michael (groom) didn't know until 6 DAYS before the wedding if he was coming or not! Fotografie Atlanta was completely flexible with my hectic schedule and was not stressed over the fact, which made it a whole lot easier on me! One of the many things that I was very impressed with was their attire, very professional and appropriate. The wedding was at 7p.m and the ceremony was out doors, we were pressed for time due to darkness, can you imagine the rush of taking all of the family pictures!! NOT with fotografie atlanta, they held everything together, were polite to everyone they encountered and got great pictures! I didn't shead one tear at the wedding, even through my dads speech, however when I saw how beautiful the pictures were, I cried! You only have pictures to remember the day by in 20 years, so keep Fotografie Atlanta in mind when planning the big day, I promise you will be MORE then satisfied!Fotografie Atlanta's reply:
Thanks soooo much! -
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User1257183 Sent on 07/25/20134.9 out of 5 rating4.9-
Quality of service 5.0 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
We used Fotografie Atlanta and loved spending our day with Vickie and Emily documenting all of our special moments! We've received the photo booth shots and our first sneak peak as of today but they are both amazing and we can't wait to see more of these talented ladies' work! Our guests had nothing but great things to say about their photobooth experiences.We used Fotografie Atlanta and loved spending our day with Vickie and Emily documenting all of our special moments! We've received the photo booth shots and our first sneak peak as of today but they are both amazing and we can't wait to see more of these talented ladies' work! Our guests had nothing but great things to say about their photobooth experiences. -
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Trevor Sent on 09/08/20114.9 out of 5 rating4.9
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Quality of service 5.0 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Great Company! Pictures turned out great even with it raining just before the photo shoot. I highly recommend this team to your next event / wedding!Great Company! Pictures turned out great even with it raining just before the photo shoot. I highly recommend this team to your next event / wedding! -
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Jade Sent on 05/09/20172.8 out of 5 rating2.8
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Quality of service 3.0 out of 5 rating3.0
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Average response time 3.0 out of 5 rating3.0
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Professionalism 2.5 out of 5 rating2.5
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Value 2.5 out of 5 rating2.5
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Flexibility 3.0 out of 5 rating3.0
Any future brides beware of this vendor! Emily was the videographer for my wedding back in October of 2016. I still have yet to receive my video that she has promised me was almost finished since December. Emily was at a open house at my venue back last April of 2016. They were offering a raffle prize for a discounted package for photography or video for brides that were getting married. I won the raffle and I was ecstatic. I got a $1900 video package for $525 through the raffle that SHE offered at the venue open house. I was very grateful that I had received the package and was excited to see her work. It is now 7 months later and I have yet to receive anything! Every time I have wrote Emily she would inform me that the video was ALMOST done. In March she informed me that she would send me a rough draft of the video so that I could actually see there was a video and let her know what changes I wanted to be made. She also told me that she would be sending me the video on a USB drive since I had waited so long, and was so patient with them. I gave her the address of where to send the USB to and after two times of me emailing and texting my address to her, they discovered that they had been sending it to the wrong address.... She told me that they would get a third one sent out and that she would be putting tracking on it. Needless to say I never received the third one either. I wrote Emily to notify her that I had not received the FINISHED video!!! She had a major attitude saying how annoyed she was that I had not received it, and proceeded to tell me that she was blocking my number and that our contract was complete after I asked for the video or a refund and if I did not receive either I would be pursuing a lawsuit for my money back. I am still waiting on my video to arrive.... As a person who has several friends in the wedding business as vendors, she could definitely learn to treat her customers better by providing better customer service and not being so rude!Any future brides beware of this vendor! Emily was the videographer for my wedding back in October of 2016. I still have yet to receive my video that she has promised me was almost finished since December. Emily was at a open house at my venue back last April of 2016. They were offering a raffle prize for a discounted package for photography or video for brides that were getting married. I won the raffle and I was ecstatic. I got a $1900 video package for $525 through the raffle that SHE offered at the venue open house. I was very grateful that I had received the package and was excited to see her work. It is now 7 months later and I have yet to receive anything! Every time I have wrote Emily she would inform me that the video was ALMOST done. In March she informed me that she would send me a rough draft of the video so that I could actually see there was a video and let her know what changes I wanted to be made. She also told me that she would be sending me the video on a USB drive since I had waited so long, and was so patient with them. I gave her the address of where to send the USB to and after two times of me emailing and texting my address to her, they discovered that they had been sending it to the wrong address.... She told me that they would get a third one sent out and that she would be putting tracking on it. Needless to say I never received the third one either. I wrote Emily to notify her that I had not received the FINISHED video!!! She had a major attitude saying how annoyed she was that I had not received it, and proceeded to tell me that she was blocking my number and that our contract was complete after I asked for the video or a refund and if I did not receive either I would be pursuing a lawsuit for my money back. I am still waiting on my video to arrive.... As a person who has several friends in the wedding business as vendors, she could definitely learn to treat her customers better by providing better customer service and not being so rude! -
Quality of service
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User2499069 Sent on 01/08/20160.5 out of 5 rating0.5-
Quality of service 0.5 out of 5 rating0.5
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Average response time 0.5 out of 5 rating0.5
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Professionalism 0.5 out of 5 rating0.5
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Value 0.5 out of 5 rating0.5
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Flexibility 0.5 out of 5 rating0.5
Hired Emily and Fotografie Atlanta to take wedding photos and pre-wedding photos of our elderly dog, June, 2015. At the end of September, 2015, after several weeks of dodging my requests for images, she finally admitted they were "lost" as she downloaded them, and that she was attempting to recovery the data with the help of a professional data recovery company. At the end of November, she emailed me to "contact XYZ Data Company" about your photos. I called, of course, they said there was no data recoverage, my photos were "gone." We requested a refund in full. No refund has been given as of yet. She attempted to get us to settle for half of what we paid her. Proceed at your own risk with this "professional." I will need to court to recover our money, after all the emotional drain of losing the photos. Inexcusable behaviour.Hired Emily and Fotografie Atlanta to take wedding photos and pre-wedding photos of our elderly dog, June, 2015. At the end of September, 2015, after several weeks of dodging my requests for images, she finally admitted they were "lost" as she downloaded them, and that she was attempting to recovery the data with the help of a professional data recovery company. At the end of November, she emailed me to "contact XYZ Data Company" about your photos. I called, of course, they said there was no data recoverage, my photos were "gone." We requested a refund in full. No refund has been given as of yet. She attempted to get us to settle for half of what we paid her. Proceed at your own risk with this "professional." I will need to court to recover our money, after all the emotional drain of losing the photos. Inexcusable behaviour. -
Quality of service
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