Fortune Luxury Concierge Reviews

Reviews

Awards

10

• Aleena M. Sent on 10/28/2022
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Fortune Luxury Review

  Fortune Luxury was AMAZING! They were very responsive, helpful and efficient! They showed up on time, and had the whole car ready for us the second we got in to leave the wedding. Our driver was great! He talked to us the whole ride and made us feel more comfortable rather than being in an uber. The car itself was stunning and so elegant; it went perfectly with our black tie wedding! I could not recommend this company enough for any event you are having! We loved every second in our Bentley!

  Fortune Luxury was AMAZING! They were very responsive, helpful and efficient! They showed up on time, and had the whole car ready for us the second we got in to leave the wedding. Our driver was great! He talked to us the whole ride and made us feel more comfortable rather than being in an uber. The car itself was stunning and so elegant; it went perfectly with our black tie wedding! I could not recommend this company enough for any event you are having! We loved every second in our Bentley!

  Fortune Luxury Concierge's reply:

  Thank you for your kind words Aleena. It was our pleasure being apart of your big day. We hope to service you in the near future.
• Sarah Sent on 11/02/2021
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Perfect Getaway car

  The Rolls Royce was beautiful and our driver Charles was very nice and he arrived 5-10 min early.

  The Rolls Royce was beautiful and our driver Charles was very nice and he arrived 5-10 min early.

  Fortune Luxury Concierge's reply:

  Thank you so much for your kind words Sarah. We hope to service you and your husband in the future. Our driver spoke highly of you guys!
• Mallory L. Sent on 07/26/2021
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  AMAZING! I can’t say enough good things

  I am so glad we decided to use fortune concierge. They were so accommodating and so polite. I can not tell you how wonderful they were! We will definitely be using them again for any and all car service needs!

  I am so glad we decided to use fortune concierge. They were so accommodating and so polite. I can not tell you how wonderful they were! We will definitely be using them again for any and all car service needs!

  Fortune Luxury Concierge's reply:

  Thank you so much for your kind words Mallory. We hope to service you and your husband in the future. Our driver spoke highly of you guys!
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• Richelle O. Sent on 06/07/2021
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  Fabulous and Professional

  They were very professional and immediately responded to any questions. On time and very helpful. I would highly recommend booking their services.

  They were very professional and immediately responded to any questions. On time and very helpful. I would highly recommend booking their services.

  Fortune Luxury Concierge's reply:

  Thank you so much Richelle you and your husband were a pleasure. We appreciate your kind words. We hope to service you again in the future.
• Nichole B. Sent on 01/09/2021
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Once in a lifetime experience!

  So lucky to have found Fortune Luxury. Lydia was great to work with getting everything set up. She was very kind and responsive. The driver was prompt and very kind. He even offered to take a couple photos of us once we arrived back to the hotel. The vehicle itself was stunning and made for the perfect getaway car for photos! All our guest were jealous. Couldn’t be happier with the service!

  So lucky to have found Fortune Luxury. Lydia was great to work with getting everything set up. She was very kind and responsive. The driver was prompt and very kind. He even offered to take a couple photos of us once we arrived back to the hotel. The vehicle itself was stunning and made for the perfect getaway car for photos! All our guest were jealous. Couldn’t be happier with the service!
• Roxanne Sent on 01/06/2021
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Luxury Car Rental

  I can not say enough about this company! From my first contact with Lydia, I was impressed. Lydia was very professional, nice, and prompt. She took the worry out of my day. I rented a Bentley for my wedding on New Year’s Day. Lydia contacted me a couple of days before the wedding to double check everything. The day after the wedding she contacted me to congratulate us and to make sure everything went as expected. The driver was very pleasant and professional. He was on time, dressed professionally and is a great driver. It rained right before we took pictures, so before doing so he told the photographer to let him wipe the car down. Everyone at the wedding loved the car! My husband was so excited! Whenever we need a car again we will definitely be using them!

  I can not say enough about this company! From my first contact with Lydia, I was impressed. Lydia was very professional, nice, and prompt. She took the worry out of my day. I rented a Bentley for my wedding on New Year’s Day. Lydia contacted me a couple of days before the wedding to double check everything. The day after the wedding she contacted me to congratulate us and to make sure everything went as expected. The driver was very pleasant and professional. He was on time, dressed professionally and is a great driver. It rained right before we took pictures, so before doing so he told the photographer to let him wipe the car down. Everyone at the wedding loved the car! My husband was so excited! Whenever we need a car again we will definitely be using them!
• Nickie Sent on 11/29/2020
  5 out of 5 rating

  5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  An Amazing Day!

  the car was beautiful. The driver was awesome!

  the car was beautiful. The driver was awesome!
• Linda J. Sent on 11/27/2020
  5 out of 5 rating

  5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  Excellent Service

  A friend of mine referred me to Fortune Luxury Concierge for my wedding rehearsal dinner. I was treated like royalty from the time I confirmed my reservation to the end of my service. I also booked for my wedding day transportation and can’t wait to receive excellent service again.

  A friend of mine referred me to Fortune Luxury Concierge for my wedding rehearsal dinner. I was treated like royalty from the time I confirmed my reservation to the end of my service. I also booked for my wedding day transportation and can’t wait to receive excellent service again.
• Ladee Sent on 11/28/2020
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  Love this company!

  They are very professional, friendly and easy to work with.

  They are very professional, friendly and easy to work with.
• Shantina Sent on 05/21/2022
  1.4 out of 5 rating

  1.4
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    1.0 out of 5 rating
    1.0
  • Average response time
    3.0 out of 5 rating
    3.0
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    1.0 out of 5 rating
    1.0
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    1.0 out of 5 rating
    1.0
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    1.0 out of 5 rating
    1.0

  Car never arrived and we were given a couple of excuses.

  We never had the opportunity to use their services because the driver never showed up. We booked with them months in advance and even confirmed our pick up a few days prior to our wedding day. In the process of getting ready for our grand exit we noticed the car had not arrived. We were able to speak with someone but stated the driver had a flat tire (Rolls Royce Ghost) really and failed to call because those cars do not come with a spare tire so the driver supposedly never thought to call. Then the next excuse was the driver was stuck in traffic. My husband and I were livid which ruin our wedding exit, in addition we had to find a ride back to our hotel because the car never showed up. We did get a full refund but the damage was already done.

  We never had the opportunity to use their services because the driver never showed up. We booked with them months in advance and even confirmed our pick up a few days prior to our wedding day. In the process of getting ready for our grand exit we noticed the car had not arrived. We were able to speak with someone but stated the driver had a flat tire (Rolls Royce Ghost) really and failed to call because those cars do not come with a spare tire so the driver supposedly never thought to call. Then the next excuse was the driver was stuck in traffic. My husband and I were livid which ruin our wedding exit, in addition we had to find a ride back to our hotel because the car never showed up. We did get a full refund but the damage was already done.