Flowers by Rene Reviews
Reviews
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Nicole Sent on 06/01/2018Flowers by Renee was absolutely fantastic! They let me check my flowers the day off and make sure it was everything I wanted and more, they were very accommodating and matched my colors perfectly!!! Thank you again for everything!
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Justine Sent on 08/21/2019
Do not recommend
Hala was pushy and not helpful. She first told me after the deposit, one week before the wedding, that I could pay half the balance before and half after. The week of, she told me I had to pay in full or else she would not bring my flowers. I knew there was something fishy at this point.
First she refused delivery to church (lazy and unfair for flowers I already paid for not to be able to be transported to the church so I could use them) THEN refused delivery of bridal/ bridesmaid bouquets or boutonnières to the house, which is annoying to a stressed out bride. A friend of my fiancé ended up picking up the bouquets and boutonnières.
As soon as he walked in, I see that the bridesmaid bouquets are not pink roses and white hydrangeas like I asked for, but just ivory roses to match my bridal bouquet. When I complained about it, Hala said I wanted ivory and she had written so on my invoice. When I looked at the photo she sent me, I saw that "ivory" was scribbled over the word "pink". I also saw that my mother Mary bouquet for church wasn't included. That's two things she didn't do for church, that were very important to me.
My bouquet looked old. I was embarrassed to take photos with it. I canceled my bouquet preservation because I was not happy with it. Three people who took flowers home told me the flowers were already wilting the next day. I didn't get photos of it, I was too upset
My head table and hall entrance was not as full of greenery as I asked for and had fake orchids in between. When I complained about it, Hala said I AGREED to have FAKE FLOWERS on my head table! What bride would agree to have fake flowers? It looks like she wrote it in tiny letters on the invoice after she sent it to me.
On my family head tables, Hala said we would do a long table length arrangement. She did the same size as the rest of the hall and filled it with candles. I have two photos to compare. When I complained about it, Hala said that is what I asked for
All in all, when I look at photos, the hall looks nice, but it wasn't the big beautiful photos I showed her and when I was told that it was something else I asked for, I was very offended. I got a great price but I soon realized that I got what I paid for. I felt even worse after speaking with her, since she didn't take credit for anything and basically blamed it on me. I would have been happy with my security deposit returned but she made no effort to make me happy. I will NEVER recommended this place to anyone -
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