Five Star Wedding Gown Specialists - gown care Reviews

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• Cecilia A. Sent on 12/29/2023
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  The best experience ever

  Very professional and on time
  Every one was very nice and helpful

  Very professional and on time
  Every one was very nice and helpful
• Jennifer V. Sent on 08/12/2024
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  A 35-year-old Stuffie comes to life ...

  
  I’m absolutely delighted with the results! I recently had a 35+ year old stuffed animal cleaned as a gift for my brother, and the outcome was fantastic. The team handled the stuffie with such care, restoring its original charm while making it look fresh and clean. It was clear they took great pride in their work, and the attention to detail was exceptional. My brother was over the moon to receive this sentimental gift in such great condition. Thank you for taking such good care of a part of my brothers' childhood that now can live on with his soon to be new baby girl.

  
  I’m absolutely delighted with the results! I recently had a 35+ year old stuffed animal cleaned as a gift for my brother, and the outcome was fantastic. The team handled the stuffie with such care, restoring its original charm while making it look fresh and clean. It was clear they took great pride in their work, and the attention to detail was exceptional. My brother was over the moon to receive this sentimental gift in such great condition. Thank you for taking such good care of a part of my brothers' childhood that now can live on with his soon to be new baby girl.
• Jeniffer Sent on 07/18/2024
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  Amaizing service!

  Friendly staff, professional and kind! Had no idea what my dress needed. Thank you!

  Friendly staff, professional and kind! Had no idea what my dress needed. Thank you!

  Five Star Wedding Gown Specialists - gown care's reply:

  Jennifer! Thank you for your wonderful review! We're thrilled to hear you had an amazing experience with our friendly and professional staff. We're glad we could help with your dress. Your kind words mean a lot to us!
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• Elizabeth K. Sent on 06/28/2024
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  Awesome and quick alterations!!

  I came in with a few weeks to spare to completely alter my MOH bridesmaid dress. Marissa, the GM, was so sweet and quickly took me in to put my dress on and see what needed to be done. They were able to help open the back of my dress first and then I came back for a second fitting within the week to measure the hem I needed done. With my hectic and busy schedule as an ER physician I had to reschedule my pickup dates and the front desk staff were very understanding and accommodating every time. I got advice on adjusting my shoes, my dress, and had it nicely folded for me to pack (the wedding I’m going to is in another state). Overall would HIGHLY recommend coming here for all of your formal dress needs, and will definitely be back for any needs in the future. 100% full service! Check them out!!

  I came in with a few weeks to spare to completely alter my MOH bridesmaid dress. Marissa, the GM, was so sweet and quickly took me in to put my dress on and see what needed to be done. They were able to help open the back of my dress first and then I came back for a second fitting within the week to measure the hem I needed done. With my hectic and busy schedule as an ER physician I had to reschedule my pickup dates and the front desk staff were very understanding and accommodating every time. I got advice on adjusting my shoes, my dress, and had it nicely folded for me to pack (the wedding I’m going to is in another state). Overall would HIGHLY recommend coming here for all of your formal dress needs, and will definitely be back for any needs in the future. 100% full service! Check them out!!

  Five Star Wedding Gown Specialists - gown care's reply:

  Thank you so much for your amazing review, Elizabeth! We're thrilled to hear about your positive experience with Marissa and our team. It's great to know that we could accommodate your busy schedule and ensure your MOH dress was perfect. We appreciate your recommendation and look forward to helping you with any future needs. Safe travels and best wishes for the wedding!
• Steffany C. Sent on 06/12/2024
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  Prefect 10/10

  I heard about Julia from her son who does custom costume & cosplay tailoring. They were efficient and so nice! I got my 2 dresses fitted in 1 day and it cost $379.

  I heard about Julia from her son who does custom costume & cosplay tailoring. They were efficient and so nice! I got my 2 dresses fitted in 1 day and it cost $379.

  Five Star Wedding Gown Specialists - gown care's reply:

  Thank you so much Steffany for your kind words and for taking the time to share your experience! We're delighted to hear that you were pleased with the service and efficiency of Julia and our team. If you need any further alterations or have any other tailoring needs in the future, we'd be more than happy to assist you. Congratulations on your upcoming event!!!🎉
• Lizmarie R. Sent on 05/11/2024
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  AMAZING JOB!! Treated my dress like their own!

  Fantastic job!! Extremely responsible, they took so much care of the dress and treated like it was their own.!! Marissa and Veronica were extremely kind, helpful and lovely to work with. Thank you so much!!!

  Fantastic job!! Extremely responsible, they took so much care of the dress and treated like it was their own.!! Marissa and Veronica were extremely kind, helpful and lovely to work with. Thank you so much!!!

  Five Star Wedding Gown Specialists - gown care's reply:

  Hi Liz Marie!
  Thank you immensely for your glowing review! We're thrilled to hear that you were pleased with our service. Treating your dress as if it were our own is our standard, and we're delighted that it didn't go unnoticed. Marissa and Veronica will be thrilled to hear your kind words. We appreciate your trust in us and look forward to any future opportunities to serve you!
• Dawn A. Sent on 04/16/2024
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  22yr old Restoration!

  I can not express how overwhelmed with gratitude I was when my 22yr old wedding dress was placed before me COMPLETELY restored! I was crushed when I went to retrieve it for our daughters wedding only to find It hadn’t been properly cleaned before going to storage… Five Star Wedding Specialists truly are the experts and went beyond my expectations!!
  Thank you for making it possible for our families memories with this dress to be generational!

  I can not express how overwhelmed with gratitude I was when my 22yr old wedding dress was placed before me COMPLETELY restored! I was crushed when I went to retrieve it for our daughters wedding only to find It hadn’t been properly cleaned before going to storage… Five Star Wedding Specialists truly are the experts and went beyond my expectations!!
  Thank you for making it possible for our families memories with this dress to be generational!

  Five Star Wedding Gown Specialists - gown care's reply:

  Dawn, your words warm our hearts! We're thrilled to have been part of restoring such a cherished piece of your family's history. It was an honor to exceed your expectations and help preserve those precious memories. Thank you for entrusting us with your wedding dress, and we're delighted to have played a role in making your daughter's wedding day even more special. Wishing you and your family many more beautiful moments with your gown!
• Jacqueline K. Sent on 04/06/2024
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  Great service and quality work

  I was referred to Five Star Wedding Gown Cleaners and very thankful I took my wedding dress there to be cleaned and altered. The staff is extremely professional, organized and made sure the right look was achieved. My dress was off the rack and had some wear and tear to parts of it yet when I picked it up after cleaning there was no trace of any of that. Highly recommend!

  I was referred to Five Star Wedding Gown Cleaners and very thankful I took my wedding dress there to be cleaned and altered. The staff is extremely professional, organized and made sure the right look was achieved. My dress was off the rack and had some wear and tear to parts of it yet when I picked it up after cleaning there was no trace of any of that. Highly recommend!

  Five Star Wedding Gown Specialists - gown care's reply:

  You're the best Jacqueline! 🤍🥂
  Thank you so much for your kind words! We're thrilled that you had a wonderful experience with us at Five Star Wedding Gown Specialists. Making sure our clients' dresses look perfect is our top priority, and we're glad we could exceed your expectations. We truly appreciate your recommendation!
• Nina V. Sent on 03/30/2024
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  Kind, quick, caring

  Such a wonderful experience with very caring and kind staff. I was surprised at the turn around time, which helped me feel less stress. Highly recommend. Marissa was great!

  Such a wonderful experience with very caring and kind staff. I was surprised at the turn around time, which helped me feel less stress. Highly recommend. Marissa was great!

  Five Star Wedding Gown Specialists - gown care's reply:

  Hi Nina,
  Thank you for your kind words! It was my pleasure to assist you, and I'm delighted to hear that you had a wonderful experience with us. If you ever need anything in the future, feel free to reach out. Take care!
• Kryzta C. Sent on 03/02/2024
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  Highly recommend their service! They are so talented!

  I am impressed by the quality of services. My gown looks as good as new. And they restored my 51-year-old (14ft) family heirloom viel which holds so much sentimental value. Thank you!

  I am impressed by the quality of services. My gown looks as good as new. And they restored my 51-year-old (14ft) family heirloom viel which holds so much sentimental value. Thank you!
• Margaret B. Sent on 03/07/2024
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  Look no further!

  Brides, look no further!! COMPASSIONATE, professional seamstresses! Steaming offered too!! My daughter’s dress is perfect!!

  Brides, look no further!! COMPASSIONATE, professional seamstresses! Steaming offered too!! My daughter’s dress is perfect!!

  Five Star Wedding Gown Specialists - gown care's reply:

  Margaret, your kind words mean the world to us! We're overjoyed to hear that you found our services compassionate and professional. It was our pleasure to ensure your daughter's dress was perfect for her special day. Thank you for trusting us with such an important task. If you ever need anything in the future, please don't hesitate to reach out.
• Nancy Sent on 02/16/2024
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  Great expirance

  Fantastic service, I was worry about my gown getting wrinkle since I had to fly with it. They took care of it and it such a good experience. Great staff.

  Fantastic service, I was worry about my gown getting wrinkle since I had to fly with it. They took care of it and it such a good experience. Great staff.

  Five Star Wedding Gown Specialists - gown care's reply:

  Krysta, your glowing review warms our hearts! We're thrilled to hear that you were impressed by our services and the restoration of your cherished family heirloom veil. It's truly an honor to be entrusted with such a precious piece of history. Thank you for recommending us and for allowing us to be a part of your special moments. We appreciate you!
• Afrika S. Sent on 12/29/2023
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  Perfect Experience!

  Please use this service. My vintage wedding dress looks brand new! They made me feel extra special on my wedding day! 100% recommend

  Please use this service. My vintage wedding dress looks brand new! They made me feel extra special on my wedding day! 100% recommend
• Tracy Sent on 11/30/2023
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  Wedding dress alterations

  Thank you so much for taking care of us! The alterations were done perfectly.

  Thank you so much for taking care of us! The alterations were done perfectly.
• Catherine N. Sent on 10/21/2023
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  Amazing service

  From start to finish everything was easy.
  The alterations went quickly.
  Scheduling was as easy as calling.

  From start to finish everything was easy.
  The alterations went quickly.
  Scheduling was as easy as calling.
• Mary S. Sent on 10/30/2023
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  Flexible, accommodating, and patient

  So helpful if we had to come a little earlier or later they accommodate us. Also very patient with me in assisting with instructions on how to pull the bustle up. Kind and patient appreciate very much.

  So helpful if we had to come a little earlier or later they accommodate us. Also very patient with me in assisting with instructions on how to pull the bustle up. Kind and patient appreciate very much.
• Miranda C. Sent on 10/07/2023
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  Excellent beyond words

  I had a wonderful experience from start to finish! I knew nothing about weddings or dresses at the beginning of this journey. The staff helped me every step of the way and truly want what makes the bride happy. They’re professional, very informative with questions, and kind with their words. I trusted them and the results were beyond words, my dress came out gorgeous! I can’t thank them enough for helping me with such an important process of having a wedding!

  I had a wonderful experience from start to finish! I knew nothing about weddings or dresses at the beginning of this journey. The staff helped me every step of the way and truly want what makes the bride happy. They’re professional, very informative with questions, and kind with their words. I trusted them and the results were beyond words, my dress came out gorgeous! I can’t thank them enough for helping me with such an important process of having a wedding!
• Anner H. Sent on 10/09/2023
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  Dress pressing

  Very kind and prompt with seevices

  Very kind and prompt with seevices
• Deanne M. Sent on 10/04/2023
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  Very happy customer

  I want to thank Marissa and her wonderful co-workers for helping me through this time to get our restoration done. Restoring my mom and dad's wedding ring pillow from a piece of my mother's wedding dress and working around the original flowers came out looking fantastic. Helped restore her vail to look as bright and beautiful as my mother wore on her wedding day. My daughter will be able to wear a part of her belated grandmother at her wedding this coming weekend. Also did a great job helping me fit comfortably in my dress as well modifying where it was needed. I am so fortunate to have come across Five Star wedding gown specialty they are to be trusted and worth every penny. Thank you all so much!💖

  I want to thank Marissa and her wonderful co-workers for helping me through this time to get our restoration done. Restoring my mom and dad's wedding ring pillow from a piece of my mother's wedding dress and working around the original flowers came out looking fantastic. Helped restore her vail to look as bright and beautiful as my mother wore on her wedding day. My daughter will be able to wear a part of her belated grandmother at her wedding this coming weekend. Also did a great job helping me fit comfortably in my dress as well modifying where it was needed. I am so fortunate to have come across Five Star wedding gown specialty they are to be trusted and worth every penny. Thank you all so much!💖
• Brittney C. Sent on 10/04/2023
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  Best of the best

  Five Star Wedding Gown Specialists provide excellent and personalable service. I have been using them for almost 20 years, always pleased with their work. They have altered, cleaned, perserved and fixed everything from my wedding dress to ballroom gowns. Thank you Five Star Wedding Gown Specialists for taking good care of me. You are true to your name.

  Five Star Wedding Gown Specialists provide excellent and personalable service. I have been using them for almost 20 years, always pleased with their work. They have altered, cleaned, perserved and fixed everything from my wedding dress to ballroom gowns. Thank you Five Star Wedding Gown Specialists for taking good care of me. You are true to your name.
• Suzy C. Sent on 12/29/2023
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  Pressing In A Pinch

  I do not live in the San Antonio area so needed to have my dress pressed. Their delivery service was incredibly helpful! Marissa and her team were amazing to work with. Highly recommend!

  I do not live in the San Antonio area so needed to have my dress pressed. Their delivery service was incredibly helpful! Marissa and her team were amazing to work with. Highly recommend!
• Heather G. Sent on 06/29/2023
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  The best of the best!

  Talk about phenomenal customer service. From the moment I talked to Marissa on the phone, she solved all my problems and worries. Five Star Wedding Gown Specialist not only fixed our dresses but made the entire wedding. They took the time to make the gown even more beautiful than what we could have ever expected. They also completed our alterations that we needed for our bridal party dresses, pressed them for us as well. They treated us like family and I will always recommend them to any bride!!! Way to go girls! This is the spot!

  Talk about phenomenal customer service. From the moment I talked to Marissa on the phone, she solved all my problems and worries. Five Star Wedding Gown Specialist not only fixed our dresses but made the entire wedding. They took the time to make the gown even more beautiful than what we could have ever expected. They also completed our alterations that we needed for our bridal party dresses, pressed them for us as well. They treated us like family and I will always recommend them to any bride!!! Way to go girls! This is the spot!
• Laurel Sent on 11/09/2023
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  Rest assured, they’re the best.

  I cannot overstate what fantastic work they do here. I put my dress through the wringer on our wedding day, dragging it around outside through the dirt and oak pollen, spilling drinks on it, and the sweat…it is Texas after all. I brought them my dress with it being solid dark gray on the bottom and oak pollen embedded in multiple layers of tulle. I got my dress back today and it’s spotless. I have no idea how they do it, but I’m so glad I took it to them. They were upfront about cleaning costs and I felt like the value couldn’t be beat for the work that was done. I highly recommend them!

  I cannot overstate what fantastic work they do here. I put my dress through the wringer on our wedding day, dragging it around outside through the dirt and oak pollen, spilling drinks on it, and the sweat…it is Texas after all. I brought them my dress with it being solid dark gray on the bottom and oak pollen embedded in multiple layers of tulle. I got my dress back today and it’s spotless. I have no idea how they do it, but I’m so glad I took it to them. They were upfront about cleaning costs and I felt like the value couldn’t be beat for the work that was done. I highly recommend them!
• Brenda E. Sent on 11/01/2023
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  Wedding dress preservation

  Wonderful experience and so helpful!

  Wonderful experience and so helpful!
• Leesa M. Sent on 09/15/2020
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  Perfection

  They did an amazing job with my dress. Tailored it perfectly to my body. Very flexible and reasonable pricing. Very professional.

  They did an amazing job with my dress. Tailored it perfectly to my body. Very flexible and reasonable pricing. Very professional.

  Five Star Wedding Gown Specialists - gown care's reply:

  Thank you Leesa, you were a fabulous bride to work with! We wish you a lifetime of love and happiness. Congratulations!!!

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