Five Flags Trolley Co. Reviews

Reviews

• 
  User2109213 Sent on 04/26/2015
  5 out of 5 rating

  5.0
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    5.0
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    5.0
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    5.0
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    5.0
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    5.0

  We used Five Flags Trolley for our wedding last Saturday and it was perfect! The man driving (I think his name was Ron??) was the absolute nicest man (and super fun)! He was so pleasant and professional and he had a smile on his face the entire time we were with him. It was the perfect transportation for our bridesmaids and groomsmen to and from the church and there was more than enough room for everyone to jump, including our parents, 17 wedding party members, videographer and photographer when we were going to take pictures! I would definitely recommend them as transportation to/from your wedding!

  We used Five Flags Trolley for our wedding last Saturday and it was perfect! The man driving (I think his name was Ron??) was the absolute nicest man (and super fun)! He was so pleasant and professional and he had a smile on his face the entire time we were with him. It was the perfect transportation for our bridesmaids and groomsmen to and from the church and there was more than enough room for everyone to jump, including our parents, 17 wedding party members, videographer and photographer when we were going to take pictures! I would definitely recommend them as transportation to/from your wedding!
• 
  User1094934 Sent on 02/20/2013
  5 out of 5 rating

  5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0
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    5.0
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    5.0

  When it comes to a wedding in Pensacola I feel like the trolley is iconic. I was so excited to have one drive me and my wedding party from the church to the reception. I planned a few hours for the 20 minute ride and had the driver take us to a few choice locations so we could take photos and he was happy to accommodate. The driver was great, booking was fabulous (I had more than one change and problem on my end they were about to work around). They also worked with me on the decorations so that they were just how I liked them. Overall, a wonderful experience.

  When it comes to a wedding in Pensacola I feel like the trolley is iconic. I was so excited to have one drive me and my wedding party from the church to the reception. I planned a few hours for the 20 minute ride and had the driver take us to a few choice locations so we could take photos and he was happy to accommodate. The driver was great, booking was fabulous (I had more than one change and problem on my end they were about to work around). They also worked with me on the decorations so that they were just how I liked them. Overall, a wonderful experience.
• Elan Sent on 09/17/2012
  5 out of 5 rating

  5.0
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    5.0
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    5.0 out of 5 rating
    5.0
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    5.0
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    5.0 out of 5 rating
    5.0

  We used Five Flag Trolleys to transport our guest to the ceremony site and back to the reception venue. All of my guests enjoyed the trolley ride to our ceremony. It was very convenient for us to provide the trolleys since majority of our guest were from out of town. The booking process was very easy and the staff was very friendly. Thank you Elan
  

  We used Five Flag Trolleys to transport our guest to the ceremony site and back to the reception venue. All of my guests enjoyed the trolley ride to our ceremony. It was very convenient for us to provide the trolleys since majority of our guest were from out of town. The booking process was very easy and the staff was very friendly. Thank you Elan
  
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• Whitney Sent on 06/03/2013
  4.7 out of 5 rating

  4.7
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    5.0
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    5.0
  • Professionalism
    4.5 out of 5 rating
    4.5
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    4.5 out of 5 rating
    4.5
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    4.5 out of 5 rating
    4.5

  We used Five Flags Trolley to pick up the bridal party for pictures before the ceremony, take them to the ceremony, and then take them to reception site. It was very convenient for our bridal party, so they wouldn't have to worry about transportation. The driver was great. I did have some issues with booking. The owner and I had some disagreements, plus we didn't get the A/C trolley like we wanted, but end the end everything went well. I think the trolley will look great in pictures.

  We used Five Flags Trolley to pick up the bridal party for pictures before the ceremony, take them to the ceremony, and then take them to reception site. It was very convenient for our bridal party, so they wouldn't have to worry about transportation. The driver was great. I did have some issues with booking. The owner and I had some disagreements, plus we didn't get the A/C trolley like we wanted, but end the end everything went well. I think the trolley will look great in pictures.
• Max K. Sent on 09/17/2021
  1 out of 5 rating

  1.0
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    1.0
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    1.0
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    1.0

  Don't ruin your wedding

  Grossly unprofessional and borderline criminal. Please do yourself a favor, and run the other direction. No responses for weeks at a time. No receipt when paying a deposit. I left multiple voicemails and emails over a couple months leading up to our wedding with no response. They tried to confirm TWO WEEKS before the wedding date. And now they refuse to refund the $200 deposit after I went with a reliable company for transportation.

  Grossly unprofessional and borderline criminal. Please do yourself a favor, and run the other direction. No responses for weeks at a time. No receipt when paying a deposit. I left multiple voicemails and emails over a couple months leading up to our wedding with no response. They tried to confirm TWO WEEKS before the wedding date. And now they refuse to refund the $200 deposit after I went with a reliable company for transportation.
• Katie Sent on 05/08/2012
  0.2 out of 5 rating

  0.2
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    0.5 out of 5 rating
    0.5
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    0.5
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  Five Flags, or Winterfest Trolley company was supposed to transport my wedding party to the ceremony and reception. I had a signed contract with them from Dec. 7th, but two weeks prior to my wedding day they emailed me to cancel. They had stated that they did make a booking mistake and would refund my deposit. They offered no other help or suggestion as to how to correct their mistake.
  I spoke with the owner and asked her how she was then going to rectify the situation. Her suggestion was that she could call another company and see if they were available. I got the name of Beach Bums Trolley and was able to book them only two weeks out. Beach Bums was very helpful and made our reservation right over the phone. I'm not sure if Winterfest ever did call the company for us, but she did offer to pay us the difference since Beach Bums was more expensive than Winterfest.

  Five Flags, or Winterfest Trolley company was supposed to transport my wedding party to the ceremony and reception. I had a signed contract with them from Dec. 7th, but two weeks prior to my wedding day they emailed me to cancel. They had stated that they did make a booking mistake and would refund my deposit. They offered no other help or suggestion as to how to correct their mistake.
  I spoke with the owner and asked her how she was then going to rectify the situation. Her suggestion was that she could call another company and see if they were available. I got the name of Beach Bums Trolley and was able to book them only two weeks out. Beach Bums was very helpful and made our reservation right over the phone. I'm not sure if Winterfest ever did call the company for us, but she did offer to pay us the difference since Beach Bums was more expensive than Winterfest.